Public Storage Self-Storage Units at 5105 Departure Drive, Raleigh, NC
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6
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
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5'x5'Online only price$ 28/moSmall 5'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 28/mo $38Best Price Label -
6'x10'Online only price$ 41/moSmall 6'x10'- Outside unit
- Drive-up access
$ 41/mo $54Best Price Label -
5'x10'Online only price$ 46/moSmall 5'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 46/mo $61Best Price Label -
12'x10'Online only price$ 73/moMedium 12'x10'- Outside unit
- Drive-up access
$ 73/mo $97Best Price Label -
12'x15'Online only price$ 178/moLarge 12'x15'- Outside unit
- Drive-up access
$ 178/mo $238Best Price Label -
10'x20'Online only price$ 180/moLarge 10'x20'- Outside unit
- Drive-up access
$ 180/mo $239Best Price Label -
10'x25'Online only price$ 215/moLarge 10'x25'- Outside unit
- Drive-up access
$ 215/mo $287Best Price Label -
10'x35'Online only price$ 260/moLarge 10'x35'- Outside unit
- Drive-up access
$ 260/mo $347Best Price Label
Nearby Self-Storage Locations
Self Storage Near
4222 Atlantic Ave
Raleigh
NC
27604
Self Storage Near
4920 Capital Blvd
Raleigh
NC
27616
Self Storage Near
5602 Capital Blvd
Raleigh
NC
27616
Self Storage Near
7505 Fox Rd
Raleigh
NC
27616
Self-Storage Near Raleigh
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Northeast Raleigh Storage Units Near Millbrook Road, U.S. Route 1
This Northeast Raleigh Public Storage is the perfect place to go when you're looking for self storage space with easy access to and from Millbrook Road and Capital Boulevard.
Grab a 5x10 storage unit to pack up an old sofa, dining room table or a handful of boxes taking up too much space in an apartment along New Hope Road.
When the time comes to clear out oversized bedroom furniture or old appliances from a home near Millbrook High School, we've got just the right storage space for that with one of our 10x20 storage units.
Let a 10x30 storage unit serve as extra business storage space for companies along Spring Forest Road. After all, you can't focus on your customers if there is too much office clutter in the way.
You'll love the selection of outdoor storage units with drive-up access at this location, which allow you to pull a vehicle right up and start loading and unloading in no time.
Speaking of vehicles, it's not always easy to find long-term parking for cars, trucks, motorcycles and SUVs. That's why we offer rental parking spaces perfectly suited for vehicle storage, boat storage and RV storage. There are even covered parking spaces for rent, as well as enclosed units for folks looking to help protect a precious vehicle from the elements.
For questions on any of the available storage rentals, check with the friendly staff on site 7 days a week or the property manager who lives at this facility.
When it comes to providing cheap storage units to customers in the Northeast Raleigh area, we've got you covered at this Public Storage on Departure Drive.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 346)
Great place and property well kept, and Joann is awesome.
Rose was very efficient and helpful in getting into the unit
Ebony was the greatest! She was so so helpful! One of the most amazing people i’ve ever met. Will definitely be coming back for my storage needs.
Why am I being charged 89$ monthly for a 5x5 unit
I booked a storage unit line with the first month free supposed to be $42.00 monthly why am I being charged $89.00 time to move my stuff
I have had a good experience with Joann at public storage center renting my buildings and good service and helping with my questions I recommend using them for your storage needs. Mike Brown. Customer and very satisfied I give public storage a 5 star rating
I was having trouble with my phone and the app and Ebony spent almost and hour with me and even called another store to help, I was also having trouble with my rent and account and she took the time to help me she was very patiently and caring
Very bad attitude no bathroom for customers
Place looks nice. Office looks different. It's pleasantly different. Looks like they did a lot of updating. Only qualm, I passed up the place per the location signs were not lit at night.
Great facility!! Joanne is always nice and extremely helpful!! I've been here over 20 years.
Joann was very helpful. She made the renting process very easy. She’s the best.
Rose, she give to me a fantastic service. Very helpful. I say very thank to her. Shes my favorite perdón in Raleigh NC.
Ebony provided excellent customer service! She is very knowledgeable and is very personable. She made us comfortable and provided quick service.
Friendly staff. Reasonable prices.
Joann provided great customer service! Moving can be stressful in itself but Joann was helpful with moving all my items in a storage unit for the first time. After 3 months, I moved my items out of storage with no issues.
Tracy is amazing thanks for always smiling
Talk about a sketchy locale! This place is ina flat out dangerous environment. Avoid.
This location is absolutely AMAZING. Joanne has always been an absolute angel every time i call with questions. She always has the answers. And is nothing but helpful. Customer service has been an absolute delight to deal with. Forever a public storage customer. Thank you for making my move so easy and care free. And giving me peace of mind that my stuff is safe.
Plenty of space, management very kind.
Joann is the best property manager. The call center customer agent was very helpful. Cheapest prices and polite staff. Literally a life saver
Joann is very helpful and attentive to the customers needs and we appreciate her diligent work!!
We went here and the manager Joann was totally awesome, very friendly, and as a bonus the property was extra clean!
Great place. Joann keeps the place very clean and she is very friendly.
There was a young lady by the name of Simone that was very helpful to me! She was very pleasant and patient with me ! Simone was very attentive to my needs and was responsive to what I was looking for! She sorted out the different sizes and gave good instructions on how I could benefit better with another size to accommodate my older two units. She was right and I was eager to move to a different upgraded space in an reasonable amount of time! Thank you Simone my worries are lifted!💛
Janae is such a sweet girl very helpful!!
Need to fixed pot holes so no one axle gets damaged
Joann from the front desk was a lot of help and getting my unit reserved was a quick and easy process.
Shamone was nice and very helpful
I’m so thankful for Joann, she was an angel for me! Awesome customer service! I’ll recommend this Departure location to anyone looking for storage!
Easy in, easy out.
Great facility great space
The manager is a Very nice lady very helpful 👍
Manager Joann is extremely helpful and professional. I've been renting storage at this location for years and it's always been a good and pleasant experience. She just made my day again today. Keep up Mrs Joann.
Great customer service. The property manager named Joann is an awesome person. I move in on Monday and Thursday I ask her if I can change the unit. With no hesitations she was on it and found me a unit closer to the entrance gate. I will recommend to my friends and families if they ever needed a place store there things to go see her.
Met someone to pick up and item. Nice and clean.
Stopped by this location to purchase boxes, found they have a large variety of options for everything you may be shipping or packing. Convenient access to the storefront off of a main road a plus!
Great great great services services 5 star
Great storage facility!! Moved from another city and stored a lot of our belongings here. Safe, clean environment. Ms. Joann is a doll!!! Thumbs up and I recommend 👍🏽
I've had a unit here for years and since the pandemic things have been trying but Ms. Joanne has been calm in the storm. She always returned calls promptly and with solutions. If you are going by ask for Ms. Joanne and tell her that Ms.Jones said hello.
Real pleasure to work with Jonanne.
Joan is a pleasure to work with… Great personality, Great customer service and always readily available to help.
Joann made this experience quick and easy. She is very pleasant and flexible. I feel very good about my experience and the safety of my personal belongings. I'm moving with temporary living arrangements and the process is stressful enough... thanks for making this easy and stress free!
What an excellent and exceptional service from Joann. She made the process pleasantly awesome ....👌
Great service from Joann,
Joann is very professional and kind. I appreciate her superb customer service!
She is the best person in this office..
Very helpful ,fast precise, and knowledgeable
Excellent storage space. Great customer service
Storage units were very clean and well maintained. Joann was very polite, extremely helpful and professional. This was our first experience renting a storage unit and the staff made it a stress free experience. 10/10
I have been using the facilities for 2 years and management has always been professional, courtious, and friendly. I would recommend this location to anyone looking for storage.
JOANN IS VERY HELPFUL AND FRIENDLY EVEEYTIME I COME IN AND THE PLACE IS ALWAYS CLEAN AND ORGANIZED, THKS FOR EVERYTHING
My sister and I went to this location and the guy was so helpful and friendly. I think his name was Lee. All the same he was very helpful informative. Great prices too!!!
Jenny works there she’s a sweetheart very helpful thank you
Joann was one of the best property managers I've met, so glad I went here. Very attentive and willing to help no matter what the question is. 10 outta 10 will rent here again.
Very helpfull and quick
I would like to thank Miss Joanne for helping me at the departure location. She was very fast and efficient at assisting me. She was knowledgeable of every question I asked her, and I appreciate good customer service and I think she should be accommodated for her kindness beyond just doing her job. Thank you! Cherye Jefferson
Me parece un poco injusta su política. Pero supongo que a sí es como les funciona, ellos se aprovechan de la necesidad de las personas. Mis cosas entraron el 15 de noviembre y pagué el mes completo, ahora les pido sacar mis cosas un día después de fin de mes y me dicen que debo pagar todo el mes. Por un Estas personas me llamaron para quitar el comentario que dejé y me decían que me daban un día más con mis cosas, obviamente yo las saqué el día que me correspondía el 31 de enero y ahora me están cobrando el otro mes porque no quite el comentario que dejé. Es un atropello lo que están haciendo. Y si esto tiene que irse a una corte pues se va, pero no es justo que las grandes empresas quieran abusar de las personas porque piensan que no se pueden defender
I So Very Excited To Back with The Public Storage Family! So Thankful for The Awesome Customer Service Rep. Joanne is very Professional & Helpful explaining the Policy with Great Price..Thank You So Much For Great Services!
I just wanna say Thank you to the property manager as I know I was a pain! She stayed respectful throughout the entire process and was great help. She knows her stuff.
Had a great experience with Joann getting everything setup with my new storage unit!
Joann was awesome! Great experience and customer service.
Joann was great
Awesome experience here! Joann was incredible in helping me with my storage needs and super helpful in walking me through the paperwork. Highly recommend!
Joann is awesome.
Different storage sizes available, nice staff. Decent location not far from 540 or 440. Joann is helpful and can help you with picking out the correct storage solution.
Joann was spectacular!
Joanne is so professional and thorough with important information.
Quick and easy!
I was needed a facility in a hurry, Spoke with Joann.... She help me out a lot with the space I needed.,went around back and saw the unit... "PERFECT "!!!! ... She knows her job and that site...👀👍👍
It was a terrible experience, I hired 2 guys and a truck because I needed to move out some important material. I need a 24 hs. Pass, but the person supposed to be there likes take super long lunch break (I was waiting at the storage office for 15 minutes and the guys should be there 12:30 pm) so I decided to call their number. Someone told me he will call me to confirm the 24 hs. Pass, they never called, when I’m going to my unit no lights. I had to pay the guys and the truck I rented. Terrible service, they charge you a lot of money, they could spend in badges instead need to press 300 different numbers. Someone hit the fire extinguisher and the remaining glasses still on the floor. But they charge you a lot of money. Also, my martial art mats got wet and now the insurance don’t want to cover it. So, I lost $700 in material and no one take cares. You pay for rent plus useful insurance won’t cover anything. I found cheaper storage with better service.
Joanne was extremely helpful and very informative.
I met a very nice lady called Tessa who take care of everything i need with a smile and a nice personality that makes you feel happy to be part of the public storage family. Thank you Tessa
Experience today was very easy. Donna was very knowledgeable and friendly. Whole process of selecting unit and account process took only about 15 minutes. Also purchased additional supplies for furniture protection. Would definitely recommend.
Fast, friendly, and cost effective. Nick was very helpful and attentive.
The service was great.. I will be sharing my experience with others... it will be helpful to others..
fast and friendly
Joanne was very helpful and informative
Great place for storage it doesn't have all the bells and whistles but what do you need bells and whistles for you store in your trash you don't want at your house
Wonderful, prompt, courteous customer service. Joann was great! Great facility.
Joann was very helpful,and profession get me the Space I want within seconds ,at great rates.
Came into the store to get storage, laquanda was so nice and helpful when it came to my needs, her lovely smile will brighten your day. Come see her here or downtown for all your storage needs.
Donna and Joann gave excellent customer service
Tessa was so bubbly and the process was quick. She was very knowledgeable, even got me to buy tape I didn't even need, unfortunately I found mine and had to return it but, she's awesome.
I had a wonderful experience with Public Storage Nick made my rental very easy. Great Customer Service
Great place to store storage.good price good location
Easy in and out.
Joann was very helpful and provided excellent customer service. Fantastic experience at this location.
Antonio is the absolute best! Always smiling and always professional. Go see him today if you need storage space.
Great place and helpful staff! I would store my stuff here again.
Cost too much and limited access to the utside storage area. No electrical or lighting in the outside storage rooms. Too costly for just to store property, one reason why I left.
Joann was very kind and has excellent customer service! She helped me transfer to a bigger unit with no problems after realizing the one I had was not going to work. I would definitely recommend this storage facility!
Easy experience to get the storage unit and helped me find the best price storage unit for what I was going to store.
Shawanda was amazing with great customer service!
Helen was wonderful!
Large space for great monthly rates!
Tessa is a very sweet young lady and work too hard
Tessa provided great customer service today
Helen was so helpful and efficient definitely suggest renting with her!!!
Helen was so helpful and quick to assist me in my storage needs!! Highly recommend this location great customer service!!!
From the time I recieved the phone call to completing the lease, Shavonda showed nothing but excellent customer service. Thank you for a quick and easy process.
Helen is a pleasure to work with ! Great to work with and very helpful and efficient !!
Helen was great !! She took very good care of us you have a winner we were very happy
Helen was very helpful!
Tessa was so friendly and helpful. I would definitely recommend renting at this location. Thanks a lot .
I appreciate Tessa and her kinds for cleaning unit
Shavonda is the best 😊
Thanks to Ms. Tessa I got my mom's bill paid at this location. Great customer service Everytime I see her.
Thank u Helen!
Helen helped me today she was awesome !!
Helen was awesome! Very informative in a timely manner
Super efficient, friendly, clean, thumbs ups on this location if you are considering more than one self storage, you won't be disappointed! Shavonda is absolutely great!
Shavonda was very courteous! I would recommend anyone to come here!! This was a great experience!!!!
Helen was a great help!
It was a good service
Had the pleasure of stopping by this location and meeting Shavonda who assisted with taking my payment for my aunt. She provided great customer service. Quick and easy. Thank you.
Shavonda showed great customer service and very knowledgeable within the move in process. Recommend this location to anyone needing storage.
My experience and customer service I had today with Shavonda was absolutely amazing. Thank you so much for a quick and easy process with my move in.
Customer service by Shavonda was great. Thank you for making my move in easy!
Came in to make a payment and was welcomed by Shavonda who showed great customer service. Thank you for making that process quick and easy.
Helen was a breeze to work with. She was very informative, helpful and a pleasant person to deal with all together. If I need a storage unit in the future I will be sure to go to her location. Thanks again Helen keep up the great work!
Best customer service I've ever had hands down
Great
Helen was very helpful!!! Highly recommend this location!!
Great customer service
Helen the property manager is awesome!!
Helen has a great personality and is great to work with!!
Helen is a joy To work with!!! Highly recommend this location!
Helen was great to work with! Great customer service!
Helen was very helpful and easy to work with!
Helena helped with May payment and May space today very pleasant
I am baffled reading all of the positive reviews, maybe my experience was uncommon. I reserved a unit online several months ago because of the very attractive pricing listed through the main company's web site. When I went in to the on-site office, there were several different fees that needed to be added (to be expected I suppose). One of these was monthly insurance for the property, which I was told was a requirement in order to the rent the unit. Granted, I was told I could purchase it through my own insurance company if I wanted, but that it was required that I carry a policy. As I am getting ready to move, and reviewing my contract to see how much notice I need to give, I now see it was NOT a required part of the contract. I should have read the fine print at the time of signing up, so I have only myself to blame, but I feel others should be aware. I don't know if this is a general practice for this company, just this location, or just the person who handled my move-in. I do not remember the employee's name that I worked with. Lesson learned, buyer beware. I gave two stars because there were no issues with the actual unit. If I needed a unit again in the future I would try a different company based on my experience.
I came in today to transfer my space and Helen was very helpful!!! Great customer service!!
Helen was great she has a very pleasant personality I loved riding the golf cart to view my unit. Thank you!
Came in today to see a space and Helen was very helpful and professinal !! Highly reccomend this location !
I came into the property today and Helen helped me with my questions and was very helpful and efficient !!! Highly recommend this location!!
I came in today to rent a unit with Helen ! She is very helpful and fun to work with! Highly recommend this location!
Helen was the bestest.... Service with a smile.
I made my payment today with Helen she was very helpful and kind!! Great customer highly recommended this place!!
Great experience. Shay was great.
Shavonda was extremely helpful in booking this storage unit today.
Had a very smooth transaction here at this Public storage location. This place is very clean and Shavonda was very friendly and extremely helpful!
Kendra was super helpful in the rental process and made it all super easy and pleasant!
Kendra was an absolute delight and very courteous and professional. She helped find the best unit that was necessary. I highly recommend this store.
This is a great location and above all, they offer excellent customer service. Alice is truly wonderful, just a good person that is very customer oriented. She was very patient with my questions, along with driving me through the property to look at a few units before selecting the one that worked best for me. Thank you Alice!
excellent customer service, Alice is wonderful very helpful.
Great employee that helped me
Julie have such great customer service! Got me in a space at no time! I strongly recommend this location! Thanks a bunch!
Paid a bill for a friend and Ms Alice was very nice and respectful
I needed a small space with a tall door. This location had one and Alice was great getting me set up. Seems like a great location.
Ms Alice is exceptional Manager and she did everything to make me very comfortable in renting this place. I will always come back to her. Thanks.
Came in to pay my fathers bill and Mrs. Alice was very helpful and kind.
Mrs Marie was great ! She was very friendly and helpful. Thanks Marie
I'm parking a second vehicle at this location. Ray, the facility manager on duty at the time that I signed-up, was great. He made sure that I got the best deal available for parking. Very personable and knowledgeable. Great customer service.
Clean,
Mrs. Alice was wonderful assisting me and giving great details about the property.
A few day ago I went to public storage and met I lovely young man ray he was simply amazing I was evicted from my apartment and lost my job and having a terrible day because I couldn't find a storage after going 2 other storage places I met ray he greeted me with a smile and help me get in my storage even though I gave him a lot of attitude I came back today 2 apologies but he wasn't there hope 2 c him he is a great employee GOOD JOB PUNLIC STORAGE
Raymond is amazing 😀i came in after i canceled my reservation but today my apt wasnt ready raymond got me in and out in 30 min so i would not be late to work. Good job with this one public storage ray is simply amazing friendly smart and very professional
Came in today get my balance ray is amazing best property manager I've met so far always greets me with a smile and very polite
Ray is amazing I've been to update my email on my account for 3 came n today and gel helped me out Ray is a very hard working black man and I've been storing here 4 a year and he is always clean his office or out side pick up trash but will always stop what he is doing and great me with a smile
Would not consider this place again. Only action a consumer can take with people who treat you this way is to tip your hat, walk away and give them no more business. I rented a unit last July for 209/mo. contract rate. This was NOT a promotional or time-limited rate, but an unlimited contract rate for the unit. Now in January they increased the rent to $260/mo. I called but the local folks referred me to the regional manager. Called him and he told me that it is basically a situation of demand and supply and that they can increase their rent anyway they want anyways. He'd said he'd look into options but then never returned my call. You can feel what they think of their customers. He explained they mailed an increase rate note, which I for whatever reason never recived. But at any rate a $60 increase on a $200 rent is unacceptable. That's almost 30%! So I moved out right away. Ohh and there is no refunds for unused rent if you move out before of the moth. They just conveniently keep your money. If they, as I was told, increase the rent by any amount they want when they feel they can it, such a business is not reliable and predictable enough for me. I found a great solution with Rolesville Storage Max with whom I already had another space for two years. These folks are great, fair, flexible and reliable! They work with you and i got a discount for the second unit too. So now I rent two units there.
Ray is amazing came in today to get a box for my wife Christmas stuff very professional and kind PUBLIC YOU HAVE A GEM
Great customer service I highly recommend anyone that's in need of a storage unit of any size to come out to Public Storage on Departure Drive and let Ray and/or Cricket help you with all your needs you will definitely be in good hands. Thanks guys for your help.
Cricket was extremely polite and very helpful.
I had a problem that escalated rapidly to the point of frustration. The district manager was professional and quickly resolved my problem. Public Storage's rates are competitive, the units are clean, and they a plethora of locations to choose from.
Ray was awesome huge help!
Ray was extremely helpful highly recommended
The manager here, Ray, has been fantastic and even called to make sure I wasn’t having any difficulties. I am definitely impressed!
Ray is great he help me find the right size 2day I have never had a space be fore and I thought I need a 10*10 but after speak wit right we got me the right space thank ray most definitely going to tell my friend about this guy
Raymond is the best in the buisness alway has a smile for u and goes above and beyond for his customers good job with this one public storage
The staff was friendly, especially Ray...he made the process easy!
Raymond is amazing..he does an outstanding job
Ray was great to work with.
I really enjoyed renting a storage from public stoage on depature dr in raleigh nc. Ray was a very nice and new his info about what he was selling you. I would senf other people back to this one
Ray was amazing very professional
Al entrar las cosas salen dañada
Amber had the best fast and attentive customer service I've seen i a long long time!! I'm satisfied 😊
Great place clean and great customer service from Ray. He took his time and took great care of aetting up my acct.
Ray was extraordinarily helpful and polite
Ray the manager was friendly and informative. Worked with my price range and helped me find the right storage.
Ray is the best very nice young man
Raymond and Alexis were wonderful to work with and could not have been more helpful and friendly. We only needed the unit for about 6 weeks but we were treated like a regular, returning customer.
Ray was wonderful with helping me get the space I needed to store my things.
Ray was such a great help and very professional!
Ray was very polite and had excellent customer service skills. He was patient and very friendly.
Ray is amazing Came today to pay very nice young man
Jessica did a gold job in moving me in quickly and I got a great deal
Ray is amaaaaaazing he is so nice helpes me get a unit tgia morning when i was having a rough daybthanks ray 😙😙😙
Ray was excellent. Very professional and detail. He explain the policy very well. Will definitely use their service again. Thanks!
Raymond is the best. He is supper professional and very nice . So nice that I offered him a job good job with this one public store hope u can keep him offered him a real nice salary :-)
ray is the best got me a storage 2 day by the grace of GOD
Really nice work with this employee public storage i been having storage unit off and on since 2000 and. Never have i met such a nice ,honest, well spoke (he talks a little fast but thats because he from jersey) i just came to get some price 4 my move in november and he showed me 4 or 5 space and explained every thing 2 me i will only be storing at ps on departure from now on he is the best stoage employee i have ever met. AND TRUST ME I HAVE MET SOME REALLY BAD ONES
Raymond was amazing in helping me secure a storage. I would definitely recommend anyone here.. thank you for being awesome
Ray was great
Alexis
Kandy was great
Ray is the best helped. Me get my space on my break and was able to get. Some tape and a box my wife told me to get last month for a pretty cheap price ray is the man
Raymond is the best always super friendly and also super helpful
Walked in this morning and Ray my favorite public storage manager was there .great personality and helped me resolve a issue I had with my card thanks ray
Alexis was the best.. Very helpful
Affordable storage
Maria was nice she helped me out with what I needed. I feel very happy with dealing with public storage. My business will be continued.
Alexis was awesome. Showed me several units and gave great information. Thanks Alexis
Maria was wonderful to work with! Quick and easy sign up! Thanks girls PS. Love your nails!
Maria provided excellent service.
Maria was wonderful.. Her service was quick and efficient..Great asset to the company...
Maria was so very helpful.
Most people likely never get excited about having to drive to their storage unit. In the case of this storage location great service and a smiling face from Ray was always there to great you at least!
Raymond was very helpful and informative
Ray is amazing and a great sales man feels good not get ripped off and maria
Good service. Raymond was very helpful and courteous and straight forward.
Ray is amazing even stayed late for me ray is the best
Rey was friendly and extremely helpful answering all the questions I had for him!
Maria was very nice today
Highly recommend Public Storage. I rented a unit here to store household goods after relocating to Raleigh from out of state. I didn't experience any problems. I took off one start due to price increases that seemed to occur shortly after moving in.
Ray is amazing I'm not a customer came in for direction very nice guy
Ray is the best very professional
Ray is great came into had to be at work @1 got me move in under 20min and they have boxes for cheap Ray is a one stop shop and super nice
I've been to a few different locations for Public Storage to pay my moms bill. The manager Ray, is a great guy very helpful and patient with me. Thanks for your help, will see you next month.
Maria did a very good job thanks
This was my first experience using a storage facility. Although the facility is not the most modern and could use a few more working lights (especially when daylight is reduced), the facility was clean, appeared to be a safe environment and the staff was fantastic. I had interactions with a number of the staff, and they all were extremely friendly and cooperative, especially Ray.
Ray is the best
Maria was awesome and very knowledgable of the facility! She helped me decide on the perfect sized unit to fit my needs! Thanks Maria! Sending clients your way! 😘😘🙌🙌
Ray is cool the best n the business
Ray is great
Raymond is the best in the business friendly and fast in and out no problems
I have always had an excellent customer service from this location and today is not an exception. Ray, the property manager was very courteous , efficient, patient and completely professional. He walked me through the the process, being very careful not to leave anything out. That's why I love coming back to this location again and again.
Ray is great friendly and professional
Good storage building. Can be pricey long term.
Ray is the best!
Ray is amazing coolest ps employee ever very professional
Ray was great to work with, very polite always had a smile to give.
Ray is amazing mademy move quick and easy .love his personality
Tyanna was a pleasure to work with. Very friendly, knowledgeable and efficient. Clean facility
Great staff and really helpful , clean facility. I lost my gate code and Tyanna was so kind to help me thru this issue.
Tyanna was very helpful and gracias in speaking welcoming me
Carla was great. She took me out in the rain and was still helpful and friendly with the bad weather. Fast application and rental process. Very clear terms and no shady fees or date deadlines.
Tyanna is so helpful and knowledgable. Highly recommend
Every time I come to this facility, i am never disappointed. Great customer service and always a welcoming smile. It is greatly appreciated.
From initial contact with public storage the representatives were professional and helpful. I just met with Carla this morning and she was wonderful, very friendly and polite, an absolute pleasure to work with. Employees like Carla are what makes a business stand out from its competitors. Thanks for making my move easier and thanks for having Carla!
Good customer service is very hard to come by now at days, but Carla has proven it still exist.....
Great service by Carla very pleasant!!!! Glad I chose this location!!!
Alexis was very respectful and professional customer service was super extremely happy!!!!!!!
When I arrived, I was greeted by Carla. Although she was on the phone, she paused to greet me and let me know that she would be right with me. Within 10 minutes she had me a unit, went over all the important details, showed me my united and had me on my way. I love people who can deliver quick quality customer service, and Carla was excellent!
Great service!
Carla good person
Love the high ceilings and block construction of the unit I rented! It's perfect for my needs. Carla was so helpful, knowledgeable and friendly, making a could be stressful situation, fast and easy. Thanks so much Carla!!!
The customer service at this location was excellent. Carla was extremely courteous and helpful. Will definitely refer others!
Carla was very helpful and clarified all my queries.
Carla was great, and I think they are a fair company. Prices and service were outstanding. Dr. Jerry Fowler
Carla the site manager is super,very professional.D.Martin
Ray is amazing
Ray is great
Carla was very helpful and I got a great deal on a unit during the holiday sale. Clean unit with lighting and an outlet. Would recommend.
Great customer service, Carla was great!
Carla was great. Did not know were to start with getting storage and she toik great care of us. Everything we had in truck fit perfect rganjs again
Carla just was wonderful
Carla was the best person to work with. She was very helpful and went out of her way to make sure we were pleased with everything. Her concern was refreshing and sincere. Thank you Carla. I also love the larger units.
Jessica was the best most energetic employee ever! She answered all my questions and even showed me around! I didn't rent because I didn't need it now but I will be back to see her!
Carla was great! Very courteous and knowledgeable.
Units and staff are great! Carla worked extra hard to get me into the right spot.
Carla was very helpful in making sure we got the right space. You can get big u haul on lot as well you have your own code
I just wanted to reiterate again that my experience here was awesome. But, what topped it off was the service given by Carla. Words cannot express. She's a keeper for sure. I think if she ever leaves, I will close out my rental.
Love the experience that Carla provided on my check in date. When she call to confirm my order she was very pleasant, you can tell she loves what she is doing! Awesome location space is perfect and will highly recommend to others.
Carla is a wonderful and helpful woman. Her great attitude makes for a pleasant visit.
Carla was always courteous and always willing to go out of her way to be helpful. My only regret is I have moved and no longer need a storage unit. I will recommend you to anyone I know who has storage needs. Thank you for a great 5 years!
Meeting Tenika was very refreshing she didn't have what I need on her property but she keep me when in the Public Storage Family and I contact Sarah she was also well knowledge and friendly. so to make a long story short I ended up meeting Jay on Capital Blvd. And he treated me also like royalty. I have always enjoy your company. Stay bless and much success.
This facility had its challenges with cleanliness at times but mgr Carla has done a great job improving the property in this aspect. Has some of the largest available spaces you can rent. Highly recommend.
What great customer service I received today from Tracy. She was all smiles and got us in and out in a timely matter with all my questions I had. She made sure I got the right amount of boxes as well.
Great facility. Larger spaces available than the normal storage facility. Friendly and accommodating mgmt. Highly recommend!
Briana was great...very helpful and knowledgeable. ....
Brianna was a great help, I really appreciated the great customer service I experienced with you guys
Brianna was very polite and helpful. Her assistance with my move in made my day a lot easier. Thanks, Brianna!
wonderful service, well kept, clean
Smooth. Brianna was helpful. Def recommend it
A very easy renting experience. I had a few questions about how easy it would be to bring more of my stuff to the storage space that were quickly answered by the staff. Very nice customer service that made me feel comfortable.
Thanks Angel making moving experience painless and smooth!!!!
Amazing! Briana was spectacular!
I had a wonderful experience with Briana couple days ago. I moved in and out and had a great deal. This was my first time renting at a storage place and she made my feel comfortable with storing . thank you so much.
I had a reservation today with briana and my experience was great! The parking spot was excellent and in a great location. I was able to move in and out without a problem and customer service was the best I ever seen. I will recommend this facility to anyone in need of one. Thanks public storage!!!
Our experience with Briana was awesome. She was very helpful and met all of out needs and answered all questions with great detail. .. would recommend to anyone. ...JSandLCS
To me this is the best location in town it is in the heart of the city and right off US 1 (Capital), so it is a perfect spot. Plus the service that you receive there makes you feel right at home. I will continue to use Public Storage on Departure
Briana was extremely helpful it's a pleasure doing business with her
I got very very good customer service from Ms. Briana she had me in and out in no time and she kept a smile on her face the entire time I was there any time I'm in need of a storage unit I'm definitely coming back to see her
thank you to Brianna for all her help. Very plesant moving expierence. We came in at closing and she still tented us the space. Great custimer service
Brianna was great. Very professional! Thanks :)
this place is great place to to store your household goods at I would recommend this place to anyone
Definitely will continue using this place. Thanks for all you do Kevin,to keep things running smooth!
My experience at Public Storage was great. After visiting several storage facilities to find a location that was secure and clean I was about to give up until I visited your site and met LaNyra. LaNyra, who was very professional, very polite and very knowledgeable. She was able to answer all my questions and updated me on any specials. LaNyra's customer service was superb and I will be returning to your site to store my valuables. Great customer service and a kind smile is one of the things I value when making a decision to spend money. Thank you LaNyra for assisting me.
Lanyra has Great custoner service. Excellent time managment. I will definitley refer friends and family. Great job
Raymond was great.
I have rented a unit at this location and I have been extremely pleased. Great personnel and customer service is outstanding. I will most definitely recommend.
Excellent service
Overpriced Squalor
Megan was very helpful and pleasant. I feel as though she went the extra mile to help me during a rough time. Thanks Megan.
In relocating to a different city, I needed to get a storage unit to store some of my furnishings and wow - Geryl at this location made everything smooth and easy. From the time I made the initial inquiry and throughout our move she has given us the utmost level of service. I made the reservation online and Geryl immediately contacted me to confirm. A few days before my move in date - she called again to confirm my arrival time. Anytime I called with a question and couldn't get her - no worries because Geryl returned my calls promptly - even when I didn't leave a message (she has caller ID :) ! On our move in day - we arrived earlier than scheduled - no problem! This was the first time I had ever rented a storage space so I had a few questions and I was very pleased that Geryl had all the answers. I could tell she took pride in her work, because she spoke as if she was the owner of the location and not just an employee doing their job. It was also rainy that day (pouring rain), but Geryl still followed us to our unit to make sure we found it okay and were fine with it. A few days after our move in, I received a followup call from Geryl checking to make sure our move was successful. I don't know Geryl's title or position, but if she is not a Manager, she most certainly should be. And anyone looking to rent a storage space should definitely consider this location!
Jeryl was FABULOUS. Reliable, knowledgeable, and over the top friendly. Rock Star personality. Thanks Jeryl
Briana helped me out alot! She went beyond her own help to help me with the things i needed done! She explained every thing to me clearly and and did every thing proffesionaly! I had an awesome experience with this storage company! You guys hire awesome people! Good job!
My first encounter with Ms Jeryl today and the impression i gathered from our interaction indicated to me that she a very professionally oriented individual. I was there to purchase a moving box and she was so polite [ she called me 'sir'] and courteous. In fact if i am looking for a storage in the future, this location will be my choice. Love it.
Jeryl was clear and helpful - straight to the point and well-informed on all points. She made the experience quite easy and painless. I recommend this storage site for ease, convenience and service.
Every time I come to my unit megan and jeryl always great me with courtesy I love coming to this location!
Jeryl helped me while I was here and she was a delight to work with. She made things very simple for me.
Jeryl did an absolute tremendous job to me. She greeted very kindly, and the service was amazing. I recommend this storage to any and everyone. =)
Jeryl has great customer service. She treats me like a family member. I would come back and use another storage unit again and again if I continue to get service as I did with her. Not too often you come across somebody with great customer service, but this particular time I did and I was very pleased. The area was impeccable and I was not afraid to leave my belongings thinking that someone was going to break in and take my stuff.
Very customer services oriented. Polite and my needs we're addressed and handled. Highly recommended. Thank you Jeryl. She is awesome.
Came into the office today to make a payment. The property manager Jeryl really brighten up my day through good conversation and always being so friendly.
Jeryl was fantastic! She is professional, competent and clearly proud of her facility and the service they provide. Renting was easy. Would highly recommend.
Jeryl greeted me very quickly. She took care of my storage needs and answered all my questions. I will use this location over and over again and recommend others.
I was in the process of moving and I needed accessories. I went to the local public storage and I was greeted with kindness and professionalism. Jeryl assisted me on what I needed.
Upon my arrival I met Jeryl and she was just the greatest. Great customer service, people person and courteous. Me and my mom was both pleased. Thank you Jeryl for making our visit short and sweet.
We had a storage here for 4 years the have outstanding service Darrell Brenda always so pleasant and willing to assist.
Very friendly and extremely helpful.
When I arrived I was greeted by Jeryl, she was very pleasant, friendly, and understanding. She took time and explained everything to me my experience was great. When one get outstanding customer service you don't soon forget. Thanks Jeryl 5 stars for the wonderful customer service and 5 stars for you being a nice person.
Customer service in almost any business is prime consideration, and I have experienced an excellent 1st impression at this Public Storage facility. I felt a transparency that is unmatched to previous storage renters in my experience. Jeryl was very cordial and professional in dealing with me. Jeyrl made me feel comfortable and secure about my property being here. -Dkr Y'srael p.s. they even have a powered light-bulb in my individual unit, wow!!
I had a great experience, Megan was great answered all my questions and with all the storage company's she made me feel I made the right choice.
Jeryl was great. I needed a couple of packing supplies to finish packing and stopped by Public Storage on Departure Dr. She greeted me and I told her what I needed. Unfortunately this location didn't carry it so she showed me what she had. She also looked at nearby locations to see if they carried it. She asked me had I found storage yet and unfortunately I had. If not I would rent from her. She was very professional and helpful. I will recommend her location to friends and family. Thanks again Jeryl. Inga Smith