Heather does a terrific job at helping her customers; answering all questions and even suggesting things that the customer might not have thought of ! I have been storing items at this Public Storage facility for a long time, and she’s always been super supportive any time I’ve needed assistance.😊
I needed a quick place to store something’s I called spoke with Heather and the are the nicest people . Renting a storage unit was easy and quick. Recommend for anyone who needs a storage unit
I just want to thank Heather at Public Storage on Watson Rd. I was doing a long-distance move which I was pretty nervous about. She was so professional and helpful! If you ever have questions, she’s the one to ask. 🤩
Had a great experience. Heather was very helpful during the rental process, she was thorough and very nice!
Clean facility! Easy in and out. Would use again.
I rate a 5 because the gentleman working there. You company is a disaster, your company gets a NEGATIVE 5, when I was able to talk to people at that facility about the storage locker i won. I was told there would be someone there to take my money and let me in. Nope. 5 phone calls later a man showed up. He, was awesome. But when you tell a customer you will have an employee there at a certain time. DO IT. This has never happened with your company. I also wanted to tell you to fix your elevator. Thats ridiculous. I had to go up and down the stairs 60 times, that and the fact the employee that was supposed to be there to let me in, called 4 hours later. Unprofessional, Sounded like a child too. You wasted my time and money. I am never buying from your facility again. I will be letting storage treasures know.
Fantastic service, flexible staff, and convenient access. Will be back if I have storage needs, and Heather is awesome!
Heather is so helpful and competent, a rsre combination! She was able to answer my questions quickly and courteously and even saved me money. Thank you Heather.
Big thanks to Heather. She is always willing to assist with whatever issue I bring to her.
Heather was very professional and explained all my options clearly. You guys need to keep her. She knows what she's doing
Heather helped us out dearly It made my experience A great one
Excellent experience and very helpful property manager Heather
Great service, with a smile!
I've been renting a unit at P.S. in St. Louis—9030 Watson Rd. location for 3-months now, and my experience has been consistently positive. The property manager in particular has been exceptional—responsive, attentive, and clearly invested in maintaining both the facility and its relationships. She’s taken the time to build a genuine rapport with tenants, and her dedication shows in every detail—from the cleanliness of the grounds to the ease of communication.
It’s not often you come across service that feels personal in such a practical space, but here, it’s been the norm. If you’re looking for storage with reliable upkeep and a human touch, this is the place to go.
—J.T.R.
Heather and Steve were amazing to me and made sure that I received the correct unit when I ordered the wrong size!
I rented a unit through the app that after taking possession I realized it was not the best fit for what I needed. I stopped by the location this morning and Danni was in the office, she was very helpful in finding a way to get me in a unit that was a better fit! Great customer service! I would recommend this location to anyone with storage needs. Interacting with a friendly and courteous employee like Danni made this a pleasant experience.
Dani rented me a unit and was extremely helpful, knowledgeable and courteous!!!!
Public Storage and service rep Dani were great!
Amazing crew! Tammy Jessie and Danny were all cheerful and positive attitude when helping me! They go above and beyond for their customers. Will be returning this fall!
Jessie is amazing! Her ability to answer any questions I had was top notch! Will recommend this location to anyone in the area with a need for storage!!
She is a good worker and she is easy to work with
Jessie is a 5 STAR employee!!
Very friendly and answered all my questions
Lucy was a big help. She was very informative and patient.
jessie made this an easy experience and is very sweet!
Very helpful and attentive staff. Safety precautions are great and the units and temperature controlled. Would recommend.
Erin is the best. So knowledgeable about all my needs
Heidi is a fantastic manager. She was able to answer my questions and get us in our new unit ASAP. I have been renting here almost six months. The building is always well maintained. The only thing is the rent can really jump after three months. So if you need it long term, pay several months in advance.
Amanda, at this location is amazing. She's kind , efficient and knowledgeable. Thank Amanda for helping me and my daughter get settled. You need more like her.
Kimi is a great property manager, great to deal with !! Clean and safe location.
Megan was so helpful with answering all my questions and helping me rent my unit. Highly recommend!
Megan is great and has helped me out alot
Nice place, people, and storage.
Megan provided a great deal of the assistance in selecting and finalizing my rental.
Megan is sooo sweet and helpful. Always a kind face .
Megan was wonderful with helping me figure out my billing issue
Megan was great thanks for your service as always.
Great service! Megan helped me update my reservation and lease to accommodate more space on the day of our move-in which saved us. We updated the lease on the computer and was in a new unit in 10 mins
Megan was a great help finalizing my storage unit and crediting my account for unused lock!
Megan was great and helped me a lot
Megan was a great help to me moving into my storage. Very professional and attentive.
This public storage is great. Super clean and I felt safe here even late at night. Megan was really nice and friendly when I checked out - which is very simple. I highly recommend this storage !
Easy working w Megan to find the right sized storage unit. She is so helpful and guided the process quickly. Thanks.
Megan was amazing, great customer service, would recommend
Megan did me big favor that was much appreciated & always has a pleasant disposition
Megan the new manager is absolutely wonderful. She should be recognized for being a devoted employee who provides OUTSTANDING CUSTOMER SERVICE. Megan is very friendly and welcomes you the minute you walk in the door. She keeps the facility very clean and immaculate. I have been a customer there for over 10 years and
I would highly recommend this facility to anyone looking for storage needs.
Please convey my thanks to Megan for being such a wonderful employee. It is the employees who make a company successful. Public Storage should be honored to have Megan working for them.
Megan was an excellent help. The process was quick and easy.10/10 would recommend
Great place, Megan was super helpful
Megan was awesome! She was very professional, knowledgeable, and pleasant. She made the rental process a breeze!
Thanks for your help Megan! Great customer service
Megan was amazing and very helpful. Very smooth sale!
Looked at a couple different storage units and even watched a video today! I walked in expecting a DIY tour but was blown away by the level of class and enthusiasm Megan added to my visit. I Definitely did not expect that level of customer service at a storage rental; and not just on site but before I even arrived while making the reservation whoever helped with booking was extremely thorough. Great company I am excited to be a brand new customer!
Meagan was really helpful !
Megan was great to work with! Knowledgeable about the prices and units. Great experience.
Megan was very helpful in securing another unit for us!!!!! Very professional!!!
The staff at the Watson Rd. location is always excellent and Megan was particularly patient with my questions.
They were knowledgeable and very helpful with helping me pick out the right boxes for my needs.
Meghan was the associate that helped me!
I just rented a storage unit from the Crestwood location on Watson, and I received excellent customer service there! Alexus was very friendly, greeting me with a smile right when I walked in. She was very professional, knowledgeable, and efficient while showing me the unit I ultimately ended up renting and while processing my rental agreement. Alexus is definitely an asset at the front desk for this facility!
Megan was extremely helpful today in helping me figure out an issue with rising cost on my unit. I would recommend this location just for her help alone. :)
Megan was very friendly and helpful today when I called about my delayed payment. Usually, I am billed through autopay, but I had several chaotic things happening at once in my life that disrupted my payments. Megan called me back promptly, helped me resolve my billing problem and informed me that I had not reactivated autopay when I thought that I had. She also let me know that she goes around daily to check on all of the units, which made me feel even more confident about the service at Watson Road storage in Crestwood, Mo. I really appreciated her thorough assistance and, after renting at this storage facility for two years, I confidently recommend it. I gladly give them 5-stars.
Nice and easy to find and not crowded
Megan was so nice, informative and helpful. My experience renting a space was so easy thanks to Megan's awesome customer service!
Megan was very helpful and attentive!
Meagan was very helpful and made it very easy to secure a storage space. Highly recommend going to see Meagan if you're looking for a storage space
When I stop to get assistance on a storage unit at another location. A nice lady name Meagan at the Watson Rd location was very helpful and friendly.
Stopped at this location to buy some boxes and needed advice and direction. Megan was helpful, friendly and showed a level of passion in her work that's rare to see. Great work Megan!