I met with an incredible customer service person. Very professional collaborative and dedicated person. Nice neat and welcoming environment. Great. Keep up.
Arturo was amazing. Helped me incredibly Everytime I had a question. Highly suggested location and great staff.
Arturo was super helpful even when dealing with technical difficulties helped me out walked me through the process and got me a more fair price.
Arturo was a wonderful and answered all of my questions
Shoutout to Arturo at the front desk!!!
Edit again — Arturo is seriously a kind soul and excellent at his job. He’s out here doing good deeds every day!!
Arturo was extremely helpful and answered all my questions!
Artery is awesome great customer service skills and very knowledgeable
Arturo was amazing! He was super friendly, professional, and made the whole storage process quick and easy. He took the time to explain everything clearly and made sure I got the right unit for my needs. Great customer service — I really appreciate his help and highly recommend asking for Arturo if you come here!
Arturo was great. He was very helpful and made the process of getting my storage unit easy. Excellent customer service and a seamless experience from start to finish. I am happy to be using this storage space and appreciate the support.
Mr. Arturo was so amazing.. He has amazing customer service.
Arturo was super helful, but since the incident I no longer there anymore
Arturo, the property manager has been the epitome of customer service! He should be allowed to provide training to other sites! So when will you give him his next raise and promotion! He is more than ready and qualified. I see him doing great things for Public Storage!
Arturo was the best manager very quick and efficient five stars very clean lockers come on down great Rates
I stopped by to inquire some prices, and Arturo took the time to walk me thru all of the pricing and the units and me signed up. FLAWLESSLY. Thanks Big Guy.
Arturo is fantastic!!!! Agreeing with my fellow customer 1000/10!! He was very kind, very knowledgeable, and The customer service was absolutely phenomenal. I had a lot of questions about the rental unit and he was able to answer everything effectively, with clear communication, and with complete professionalism. Give this man a raise! Best in the business.
Arturo was so amazing, very patient and helped me get my first unit!
Arturo was very helpful and gave me all my options to pick the right storage for me
Arturo was great, helped me find the best space for me!
Property manager, was amazing and help out a lot!
Arturo was very helpful and Informative. Great experience
Arturo was the best! He helped me get my first ever storage unit
Arturo was so helpful in figuring out my storage situation!
Arturo was amazing with his patience and explanation of units available. I’m definitely telling more people of this location. Great professionalism.
Arturo was a 1000/10 . This is my first time coming here and he made it nothing short of spectacular: there was an older woman in front of me and he was so patient and polite with her. From assisting me to my locker to helping me out with quick pointers he for sure made my experience worth while and I’ll be back !
Arturo is the best, his mannerisms, professionalism, and top-notch customer service as well we need more of especially during the time of moving. I highly recommend this location if you’re looking for a space of quality and high valued customer service 10 out of 10 best storage location I’ve ever been to in a long time.
Arturo helped me. He was very kind and knowledgeable about the spaces here. My questions were answered and his energy was welcoming! Thank you.
Arturo provides excellent service and made the experience smooth. Highly recommended and strong representation of what Public Storage can offer the community.
Arturo me ayudo mucho en mi lenguage. Me alegra que hable español y pudo ayudarme y contestar todas mis preguntas. Recomiendo este lugar. Gracias Arturo!
Arturo is very helpful, professional and makes the storage process efficient by enlightening the costumer. Excellent customer service. 5 star
Best place ever my friend told me how friendly they are I move my mom out her old storage to this one guy in the front so friendly. Compare to the one in white oak.
Arturo and the DM Adam and Josh has come through in a major way.
They helped me out so much!
Thank you all 3 of you guys!
The service here is great. Arturo was super friendly and helpful.
Property manager Arturo was very helpful! 5 stars ⭐️⭐️⭐️⭐️⭐️
I want to personally thank Arturo for his excellent customer service!!
Arturo was very helpful with my storage needs.
Arturo was incredibly helpful and informative during my move-in. He simplified everything and even helped me assess the size of my unit, which was my primary concern.Great customer service. Thanks, Arturo!
Arturo was so nice and helpful! Recommend this location 1000000 %
Arturo was great with helping with check out.
Property Manager Arturo was very helpful with pricing options and navigation
Arturo was awesome, he responded fast and he solved all issues I had.
I came into buy some moving supplies. I was pleasantly greeted by the property manager Arturo who was extremely helpful. He pointed me to all the items I was looking for. Would definitely come back to get more supplies from this location.
Arturo was super helpful! He got me set up with my storage on no time. Great customer service.
Easy to arrange storage space rental by phone. The person I dealt with was very helpful.
This public storage is by far the best! The place is always clean and the staff members are very accommodating. I met Arturo, who was very pleasant and professional. He helped me with my request in a timely matter.
Arturo was so helpful and informative upon move in. He made everything easy to understand and also helped me gauge the size of my unit which was my main reason for my visit. It's always a pleasure working with someone nice, Thanks Arturo!
Thanks so much for the help of Arturo. He is the property manager at this site and was extremely professional. As a person who has never used a storage unit, he assisted in making sure I had the best unit for my items.
Arturo made my experience at public storage phenomenal! He broke down prices, promotions and found the best storage unit to fit my needs! I highly recommend this public storage location!
Was having issues with my lock and property manager was supper helpful and getting my unit to open. Thank you!
Property manager Arturo was supper helping and gave me all the information I needed!!
Vine a hacer unas preguntas como rentar un unit, el seňor Arturo fue muy amable y paciente conmigo. Me explico todo y me gusta la tecnologia que usan. El edificio está siempre muy limpio y el señor Arturo siempre saluda con mucho cariño.
The Property Manager, Arturo Davila, was extremely helpful and extremely professional with the assistance of my units on Fenton Street in Silver Spring, MD. The property is always clean!
Mr. Arturo was very helpful, he showed me different units within my price range and size. He also showed me how to use the app so I don’t have to get out of my car to open the gate, loving Fenton building so far. The building is always clean every time I come. I recommend this location.
Arturo fue muy amable I me ayudó mucho
Arturo was friendly and courteous. Very helpful
Arturo was very helpful and accommodating. He made my experience at Public Storage Fenton St. a great one.
Mr. Arturo was very helpful and very friendly. I can't wait to visit next time in case I have more questions. Honestly I'd give him a raise he's a very people person. Keep up the great work Arturo.
The Property Manager at this location went above and beyond to ensure I had a smooth move-in and helped me save money as well. I really do appreciate the amazing customer service I received at this location and recommend this place to anyone!
Arturo was hands down professional and helpful.The customer experience was seamless and fast.Thanks
Arturo was amazing , 10/10 service, answered all questions I had and made it less of an hassle
Arturo was very helpful showing me around and answering all my questions! He also has great hair
Keena was very helpful with me renting a unit at this location. He provided me with great customer services.
Property was very respectful and he was very helpful!
Arturo was amazing excellent customer service & very patient
Property manager was very helpful and kinda. Help me a lot
Property manager was really helpful towards my question
Arturo was extremely helpful when I asked him to help me out with something.
Good service.
Arturo the property manager was very knowledgeable and patient.
Arturo has always been a pleasure to speak with in-person and via phone.
Arturo was extremely helpful prior to and on the day of the move.
Went to public storage in Silver Spring Arturo and Sal where so helpful, kind and pleasant. Thank you guys so much.
Arturo was very helpful in helping me to retain my items. Such a great on site manager. I will be staying with Public Storage
Arturo was INCREDIBLY professional and helpful!! He is a credit to your business!
Arturo was a huge help with my move in experience!!!
Excelente atención y servicio, es primera vez rentando un storage y fue bastante fácil. Arturo fue muy servicial y claro en las indicaciones.
Sal and Arturo were extremely professional and helpful! Thank you for your excellenct customer service!
Arturo was such a great help!!!!!! If you come
To this location ask for him. He is so kind and super helpful thank
You so much!
Arturo was very helpful! :)
Property manager Arturo was super helpful!!!!
Rob and Raul are always helpful,these guys go the extra mile when it comes to customer service, definitely recommend
Arturo was super helpful and really nice. He made move in REALLY easy. Highly recommend.
Keena was very helpful today with the questions, I had about the unit size an prices.
So, ARTURO is so amazing! He helped me figure out a payment plan that worked for me while giving the most EXCELLENT CUSTOMER SERVICE I’ve ever received here! He was so professional and informative, he is the reason I’m going to stay with Public Storage! What a great employee! Thanks, Arturo!
Arturo was awesome…excellent customer service :-)
Arturo was kind, patient and knowledgeable. He helped me out a lot.
Arturo is the absolute best at the Fenton Street Public Storage location! He made sure my move out was sooo easy!!!! If he’s there, you’re in luck!!!
I was able to book a space while out of state, thanks to the support of Arturo! He was able to provide a clear answer to all my questions and uncertainties. I definitely recommend reserving a space at this location.
Arturo was help with providing information on the storage units and making sure I understood my options highly recommended thanks arturo see you soon 👌🏽
Arturo was awesome, he provided great customer service. Helped me with all my options.
Arturo was really nice, he provided some good services and was able to answer all my questions
Arturo was very helpful today and showed excellent customer service.
I would love to say that i really appreciate Arturo’s customer service! he was very professional and helpful with everything. He Showed me around different units and thanks to him i found the perfect one. I definitely recommend this location! :)
Ben was so incredibly accommodating and helpful. We love you Ben!
Arturo was very helpful with what I needed. He made things quick and easy for me, thank you!
Great customer service and clean property
Arturo was extremely helpful - provided a tour of the facility, explained policies, etc. Very clear and helpful - thanks, Arturo!
Property Manager was very helpful and provided excellent services.
Arturo was very helpful and extremely patient with me during the entire rental process.
Thank you!
I am so very grateful to the help, kindness, and professionalism of Arturo. He came to my aid when i was overwhelmed and not paying any mind to my things. Thank you Arturo for your help.
There was excellent customer service at this location
I can most definitely recommend this storage location because of Arturo. He handled everything with the most highest professionalism energy you can possibly ask for. Customer service is on a thousand !
Arturo is really helpful!!! I am so glad to have him help me with securing my unit. I hope his manager sees this not everybody helps nowadays…very valuable to have on your team!
Came in today, The Property Manager Arturo was very helpful, and knowledgeable about the property and spaces available! Thanks again!
I came today to look at some spaces. I’m moving from Baltimore to Silver Spring and I need to put some of my stuff away, Arturo was really helpful, he showed me from the biggest size to the smallest spaces available and gave me so much useful information as to when I do move down here, everything will be easy peacey
Went in to see a potential unit size and Arturo was very willing to help. Showed me my best options and told me all the benefits of the PS app. Very useful information
I can I today with some basic questions and Mr.Eric was really helpful and clear with all the policies nice and great attitude easy to work with.
I would definitely recommend this place to friends and family !!
It’s not easy going to a place and meeting people with good attitudes and personality just easy to communicate!
Treated me as family and not a just an annoying customer !!
Appreciate you ERIC !!
Ben did an Amazing job. I have spoken with him a few times before my signing up today.
Seamless and smooth process
Pari was super awesome with customer service helped me with my rent questions!
Ben was easy to communicate with very helpful, patient and informative.. customer service was more than expected. Thank for your professionalism, Would use this storage again and again..
Had a good experience using Public Storage to store my things. Ben was very helpful and professional every step of the way.
This is a very good storage place. I had no issues with the unit, the company, the location, customer service, the staff, etc., even in the times I accessed on foot (no pov- use rental cars). I had one incident where I got locked in after hours in 2021, which was scary, but customer service assisted me and the staff called me the following day and took note to avoid any future similar occurrences. I would use them again in the future, if needed.
Excellent customer service
Thank you Ben and Mike for making my reservation process so easy!
Ben was so helpful- got me in and out as he knew I was pressed for time. Thank u Ben!
The place was well managed from start to finish! We started our contract in the winter with great ease and just ended it . Ben was very helpful and always assessable.
We will use this facility if ever in need without a second thought.
Carlos had the best customer service guy ever! Go rent!
I’ve visited the Silver Spring location a few times in the last few days, and I’ve been very impressed with Ben the leasing rep there. He has been a great help on all my visits there. Thank s again Ben I hope your management teams appreciates your contribution to the business.
Thank you Ben for helping me great guy .
I highly recommend this location. I was fortunate to have been assisted by Mike, and am happy with the level of service I received. Not only was Mike patient with my many questions, the check-in process very smooth. Prior to meeting with Mike, I met with Ben the prior week, and he, too, very patiently answered my questions.
Very smooth experience! The staff has been very friendly, professional, and attentive.
Ben was super helpful in helping me with a faulty lock and making sure my unit is safe.
Public storage is amazing they made everything quite easy and Mike at the front desk is very patient and helpful
Great customer service! Mike was very helpful. I would recommend this Public Storage facility.
Great customer service. Highly recommended
Great place staff is very hospitable and understanding!! 5 stars
I used two units for years. I even mailed them the unit keys for the National movers. Everything was Seamless
Immediately upon arrival I was met by Ben the customer service representative, and he was very friendly and polite. He made my move extremely fast and easy. I could not have asked for a better experience.
Clean and very good customer service
Ben was amazing! Awesome customer service, he was polite and extremely helpful. He gave me a tour around the property, showed me different units that would best fit my needs, and provided thorough information that left me with little to no questions. The facility itself is well kept. Very clean, brightly lit, and in a convenient location.
Ben was able to accommodate my mother and I with a new space in a short amount of time even after they were closed. Good customer service at this location!
The property manager has been very helpful throughout the whole reserving and moving in process. When my wife needed help getting into unit he didn’t hesitate to offer his help
The best customer service 👌
This place is really nice. Ben, the storage manger is really helpful and kind. Always puts the customer patron first!
I have had the pleasure of working with Che on a couple of occasions and each time the experience is ALWAYS GREAT!!!!!!
She has a wonderful demeanor and presence about herself, always going above and beyond to make sure her customers are well taken care of.
Thanks again Che
Great experience. Ben is fantastic and really made me feel like my property was safe. Getting a unit, upgrading a unit, and closing the unit were a breeze.
Very convenient with a friendly staff. Definitely recommend renting from the website
Very satisfied with the service received and the storage unit!
This location has been great for our needs. In particular, Ben provided great customer service even as we were emptying out our unit. We'd definitely consider this location for our future storage needs, especially if Ben is still working there
Great service. Ben helped me navigate the storage unit size to fit my needs.
The staff here is great. Very helpful quick and informative. Made the process seamless. I'm new to the area and I gained much peace of mind knowing that the staff at this starage location is sharp and attentive.
I was treated very professional by Akena at public storage at The Lockwood dr in Silver Spring, MD she was great. I had some problems with my until. She took care of the situation until it was rectified. I really appreciate all she did for me. Just her kindness and willingness to help keep me as a customer. Thanks agin Akena
I was helped by Che she was wonderful very nice and polite. Very professional I wanted to ask her out to dinner but thought twice about it.lol
Ben has been amazing.. and wonderful and so much patience to help with my storage unit and the payment process.. LOVE THEM
Easy check-in and great customer service
We are very happy with the size of our storage unit. Ben and his associate each made the time to show me several units during three visits. They were very patient as we worked out our needs. This Public Storage location has a great feature which allows you to park inside (under cover) near the entrance and elevator, which is a real plus when it is raining or snowing.