I had the pleasure of working with Jason recently, and I can honestly say that the entire experience was nothing short of outstanding. From start to finish, the process was incredibly smooth and efficient. Jason's professionalism and attention to detail made everything so much easier than I anticipated.
Not only did Jason guide me through every step with clarity and patience, but his deep knowledge and expertise were also evident from the moment we started. He took the time to thoroughly explain each option, ensuring I fully understood every detail. It's rare to come across someone so knowledgeable and willing to go above and beyond to ensure everything is done perfectly.
Thanks to Jason, what could have been a stressful and complicated task turned into a seamless, stress-free experience. If you're looking for someone who combines exceptional service with genuine expertise, I highly recommend working with Jason. He truly knows his stuff and makes the entire process a breeze!
I had an excellent experience at Public Storage! Joseph was absolutely amazing professional, patient, and extremely helpful throughout the whole process. He made everything quick and easy, and his customer service was top-tier. I truly appreciate his support and friendly attitude. Highly recommend this location!
We stored our things for over a year. No problems whatsoever. We moved our things out a couple months ago and Jason was gracious enough to help me move some heavy items into my truck. Big help!
The staff in this facility is very helpful and professional. Great experience. Thank you.
Jason has been very helpful with answering my questions regarding my unit transfer. He's very friendly, knowledgeable and I think he's a valuable asset to the company!!
Recomiendo a Jayson, ya que es una persona muy atenta ,yo tube una una experiencia muy satisfactoria ,si tienes alguna duda busca lo el te atenderá amablemente ,gracias por tu ayuda..
I recently rented a storage unit at this facility and was very impressed by how clean and well-kept it was. Jason was very thorough in explaining everything. He was very professional and dedicated to his job.
Debbie is the best customer service!!
I rented a unit at this location and had to make some changes. Jason was very responsive and attentive and made it all very easy. Really appreciate his help
Store manager Jason assisted me with getting moving boxes and he was amazing. He applied a promotion that allowed me to get more box for less money. He even carried boxes to my car and helped load it! When I got there he immediately dropped what he was doing to help me, and I got in and out smoothly and quickly. Absolutely recommend this place over the competition.
Good service, Jason was very helpful, great customer service, good support and congenial. Clean and well maintained facility.
For storage needs : I highly recommend!
October 2025.
Jason is the best worker in Public Storage
Excellent service, and thankyou.
5 stars to Jason, he was a breeze to work with, very accommodating & thorough with the information he provided!
The only reason I would give 4 stars is because someone isn’t always onsite & available during the times listed, and it can sometimes be difficult to get anyone on the phone whether it be onsite or using the automated system. But I've been told they're actively working on that issue & I'd still recommend this location. And Debbie is wonderful too!
Jason helped me as my boyfriend locked his keys in the car…Luckily for me Jason was on duty to assist me!!!
Mr. Jason is the best ever…he actually protected my property as I left it unattended…Thank You For Hiring Him 💯💪🏿❤️🔥👈🏿
Excellent cooperation with the property manager Jason, with high level of humor understanding and communication. Thank you Jason.
Originally an EZStorage facility when first utilized, this Public Storage location is conveniently located in the Parklawn Business area in Rockville. The facility is very clean, easy to access, and has on-site management. With an ever-scaling business, Debbie, the facility manager has been invaluable in helping the business meet these evolving storage needs. She is friendly, low-key, and an exceptionally knowledgeable storage professional with many years of experience.
Best location for storage in the area
Jason was an awesome dude! He made my check-out a breeze! Great job!
Have used this storage for 10 years. It’s well maintained, clean and secure. My adult children picked up their boxes. Jason helped me with the vacate process. He was very helpful and professional!!
Joseph is very accommodating. He explained everything to us. Thanks to him
Excellent Facility! Jason was very helpful in showing us different options for the unit. Come to Public Storage at Parklawn or Randolph and ask for Jason. He will make your storing options easier.
Rented one of the storages for a couple of months, and when it came to vacancy it went pretty smoothly. I would’ve thought there would’ve been hidden fees or procedures to vacate, but it was a lot easier through one of them clerks I believe his name is Jason. If it wasn’t for him and all his help I don’t think I would’ve had all the time and effort to close out and vacate on time.
Property manager is amazing. He gives you options according to your needs.
Debbie really deserves a shoutout. We had an issue accessing a unit and she took the time to help, figured everything out, and made sure we were good before she left for the day. She was kind, patient, and genuinely wanted to help. Can’t thank her enough.
Very easy, good carts for moving large items as well.
Location is clean and easy to navigate. I also love how I can access everything through the app. Customer service is great too, Jason was super helpful!
Absolutely love this location. Very clean, very secure and the staff is excellent. Debbie, the property manager is always very helpful and in a wonderful mood. She’s treats all her customers with the upmost respect and I always leave with a smile.
I came to rent a space at this location. That was my first time going to a public storage, and I must say Debbie was a very great help. She showed me the space and explained to me the steps e-rent. She was very professional and nice. Thanks for workers like her.
Debbie at the front desk was very knowledgeable and helpful.
James at the Parklawn location went above and beyond for me. I couldn’t have asked for a better customer service experience. Thank you man
Deborah! Thank you for all of your help. Above and beyond! I highly recommend this Public Storage.
Debbie was most helpful and informative. She was efficient, engaging and very friendly. It was a pleasure to deal with her.
Just rented a place here. First time booking storage unit. Joseph at the front desk was very helpful to show me unit prior to renting and also provided help navigating the public storage app. Haven’t used the facility yet, but I’m a convenient location for my particular situation. Temp controlled, clean unit and seems easy to use. Had an online promotion rate I was able to utilize, needed just short terms storage, and also can get refund if you don’t want insurance or utilize their lock. Good deal for short term use.
La atencion en el client es muy buena. Debbie fue paciente conmigo y me pudo responder todas mis preguntas. Debbie me dio la informacion de bajar la aplicacion en el telefono para asi podr mi codigo de entrada y mi numero de locker, en caso de q me olvidara. Muy buen servicio
Jason and Debbie are great! Phenomenal customer service and great attention to detail!
Wendy at the Parklawn Drive location was most helpful when I was switching units. She was very pleasant and answered all of my questions and then some I didn't think to ask! Made my day much easier.
Wendy and Debbie were very helpful
Jason provided exceptional customer service when he helped me. I wanted a more affordable unit & he was able to help me find a better option for me! I have been a customer for years here so I will continue my storage needs here at this location.
Good experience! The facility is clean and easy to access. Jason was very nice and helpful. He helped to explain and made it easy. Definitely recommend.
I came in to rent a unit but wasn’t sure about size. Mrs.Debbie showed me a couple of units and helped me find the perfect unit size. She made the renting process easy and made sure to explain everything to me. Debbie was amazing
Debbie was very nice and helpful, facility is clean and easy to access.
I had a very good experience. It was easy to move in. Debbie was very polite and help me. I was able to use the restroom. This facility is so clean. Definitely recommend.
Debbie was great! Super friendly
Joel Eyuel thank u for your help
Debbie and eyuel thank you for your help today .profesional and fast service
Excellent service, I recommend it
Exelente servicio lo recomiendo
Eyuel thank you so much for what you did. You an excelente person and Hard working employee.public storage rocks because of him
Eyuel have veen a great . He help me switch my space to a bigger unit madera our move easy he is way to good. Thsnk you so much for what you do
Debbie and eyuel helped me. Profesional servicio
Eyuel helped me he is amazing and helpful.thank you eyuel
Debbie was super helpful with securing a unit and walking us through the terms of the lease!
Customer service is really great and the place is clean.
I like this storage very clean
Joseph and Debbie have been so helpful.
They’re okay. Annoying because they like to call for every little thing. Don’t call me please. That’s why you have email and text. And the fact that it’s not prorated is crazy to me. But it serves its purpose. Also don’t understand why there’s not 24hr access but as I said. It served its purpose. Always clean.
Great place and always so clean.
Debbie she was fantastic and helpful!
I have been a customer of Public Storage since 2019. I have had great experiences with the property manager Debbie, so much so that when I needed more space at home, I rented a second unit. Of all the storage companies in the area, I recommend Public Storage's Parklawn facility.
Debbie was very patient, helpful, knowledgeable, and competent. Public Storage gave me a great deal!
Dan
Debbie is a nice person
She helped a lot
Thanks Debbie
The facility experience has been excellent with property manager Debbie remaining on duty, especially through a recent sale from prior operator company to the present Public Storage brand. She is very attentive and helpful, with a friendly demeanor that greatly aids customers.
I recommended been here twice
Lady at front desk very nice and friendly
The store is nice and clean I like very much I’m sure people would like it too
The staff Debbie was very professional and patient.
Debbie at the site is friendly and fantastic in providing information. Kudos
Today was so great Debby was super friendly and helpful
Im glad i chose this location
She’s very helpful to us.. and her name is debbie.. thank you debbie your the best..
Debbie provided outstanding service.
The staff here are very polite, helpful and professional; and the facility is clean and well organized. Great experience!
Very professional and flexible check-in process. Debbie was understanding of my unique storage needs and provided outstanding customer service. Roll-up doors for easy access and plenty of moving carts.
Debbie was great and informative and made the process very easy and quick!
Mohammad was amazing! Quick and great customer service!
Debbie at the front desk was very nice and helped my family switch around reservations to fit exactly what we needed.
Debbie is very friendly and polite and very helpful
Debie, is so awesome and gave me an easy process even on the new years eve. Awesome experience! Highly recommended storage space..
Debbie was extremely helpful and kind. Made the process quick and simple.
Today I has a great experience with Mr. Mohammed. He was knowledgeable and made the experience so peaceful. I highly recommend public storage thank you Mr. Mohammed for taking the time out to talk to me to figure things out thank you once again
Great service everything was fast and convenient to set up Debbie has amazing customer service
Good and clean location great manager mohamed helping me highly recommend this store
Great service...But the Front Entrance door (with keypad) needs to be fixed.
Clean and secure place. Debbie from the front desk is very helpful! Thank you
Bebbie from the reception was very helpful as it was my first time renting a storage space
Wonderful, accommodating help! The staff is just splendid!
Front desk Joseph& Debbie
Great customer service
They were patient & showed me different storage options and made sure I found the right size at the best price. I will recommend this location
Thanks!
yes i visit this storage and Mr Joseph he’s helping me very good as well everything ,, thank you
Joseph is honestly one of the most helpful people i’ve met in my life! When he heard all the problems I was having, he went above and beyond to make sure that I had a very good experience! Wish more businesses had people like joseph! Thanks man!
Donzaya was awesome! The customer service was exceptional - prompt, helpful, and friendly. Highly satisfied!
Great customer service, helpful service.
Nice job welcoming and great facilities, Joseph was really helpful with my storage unit
Manager Joseph is a very service and kind person , facilities are immaculate clean, safe place and easy access. Always I rent in public storage Florida and Maryland
Ms.Debbie is simply amazing!!! She is so welcoming and helpful and such a hard worker she showed me my unit and was just an overall pleasure to be around she deserves a raise and a vacation to her choosing!
I worked with Debbie to secure my unit and she was extremely helpful!
This place is very clean very excellent customer service Debbie was very helpfull
Public storage clean and 24/7 respectful and kind sales person thanks
The manager was very helpful setting up the storage rental. He made the process easy and convienent! The facilities are secure, well kept, and clean. :)
Excellent customer service. Great location and excellent prices definitely will recommend to others!
Muhammad was amazing and super helpful!
Excellent service from Manager Mohamed !
Debbie rocks and the place is always so clean.
Thank you Mohamed for the great service ! Highly reccomend locación and staff
Public Storage Parklawn
Rockville, MD
The property manager, Mohammed, was very professional. He provided a thorough explanation of everything.
Outstanding staff and service went above and beyond to resolve an issue with my storage unit.
Mohammad Musfir was excellent agent showed us all the area of our interest
Explained every detail from security to temp control and accenility.
Very polite gentleman.
Thanks
This PS on Parklawn staffs the facility 7 days/week. This can be really helpful particularly when you're new to the PS, storage procedures.
The facility is always super clean.
The helpful and professional!!
Fast and great service at Parklawn
Nice person on desk,so helpful...doing great job..
Debbie is the best , always nice and sweet ❤️ , talk to her and she will help you . the storage is in the best conditions , always clean and organize
Awesome service and clean facility and staff
Debbie was wonderful in orchestrating our move from one unit to another. Took a lot of stress off a busy day. Facility is kept very clean. Highly recommend
Great Service from Debbie !
Public Storage facility is always clean, bright, climate controlled and easily accessible. Thanks!
Thank you to Debby my experience was from the beginning to the end fantastic.. the place is very clean and location the best .. thank you ..
I LOVE THIS PLACE! Friendly & accessable for all!
Great service from a great lady!
This location is the best storage in the area! Super clean facility and staff is great! Special thanks to Debbie who went out of her way to help me with the rental!
Public Storage's system has been easy to learn and use, and Debbie's help as our storage needs have changed during our move up here has been invaluable
Started out online, but then went to the Parklawn Drive location to look at the unit. Chris provided great customer service. The facility is clean, convenient, and priced well. Thank you.
Staff was kind and helpful. Clean nice spaces. Better than all the storage companies nearby. Great deals and convenient location!
I was able to book my storage space quickly. Debbie was willing to show me the unit I wanted and provided the best customer service I have ever received. Christian help me get my belongings.
Love this place! Been with them for 10 years!!!
Clean, well lit, easy access. Friendly, efficient staff -Debbie.
I have after 7 years of renting at your facility in Parklawn never found such an outstanding employee. Ms Marci is the most professional and, helpful employee I have met in your facility. She is extremely helpful and always attentive to your needs! I highly recommend Ms. Marci as an excellent choice in hiring her to represent your company.
Very friendly staff,very professional. I felt like i was part of the family.
Great customer service Debbie and Mike were very helpful and professional. Great experience you won’t regret it.
Place used to be ez storage. Clean facility. Reasonable prices.
Debbie and Manny are fantastic managers of this Public Storage facility!!! They keep the building very clean and I will highly recommend anyone to get a unit here. They are always pleasant and helpful when I come by every month.
Manny and Debbie did à did à gréât job helping me out