The Mgr onsite was a very helpful during my visit on property with family members Shantell was happy to assist with the visit
Kiki was excellent. She showed me multiple sized units and the property was very clean. I appreciate her patience. Thank you!
Very clean, reasonable prices. Call ahead of time so that they know you’re coming - the employees have to walk the property a lot and might not be at the front desk before you arrive, so call ahead. Deshauna was fantastic at giving me a tour of the different unit sizes.
Daahauna is always helpful
I had a really good experience thanks to Kiki, she answered all my questions gave me the best service. Oh my god and when she was showing me the units they were all really clean.
I came into this location inquiring about a unit. Kiki was very helpful and professional and her kindness is lagniappe! She deserves a raise!!
Want to congratulate KiKi on excellent customer service. She has been so accommodating to us in so many ways. Lock issues, rental issues and so on. Thank you for all your help.
Ms. Dashauna was very professional and help us with all our needs I give her a 10 out of 10 and would prefer any of my family and friends
DaShauna gave great customer service. Property very clean and well lit
To anyone interested in getting a storage here I highly recommend, I been with these guys over 3 years now and the work and Top Tier Customer Service that Keke and Shawna put in to make sure that all of your questions are fully answered and understood, the property is safely guarded and clean to make you and your items feel appreciated, they have helped me and others that I referred there so much with just basic knowledge and information to make sure you stay on top of your payments, I would have slipped up and been late so many times if it wasn’t for them make sure they call you to remind you that your upcoming bill is due, and I really appreciate them for all they service and understanding.
I am so grateful for my experience today. Dashauna went above and beyond to see to it that i get the space i needed ASAP. She came from across town near closing to show me units! Fortunately , i was able to get the unit need! Thank you again Dashauna! Have a great week.
Shauna K. from the Elmwood Office went above and beyond the call of duty to rectify the automated storage assignment error I experienced over the weekend. She diligently followed up from a voice message I left the evening before and immediately reassured me that she could help resolve my problem. I would rate her 10 out of 10 because she was very attentive and addressed all of my concerns. She reassured me if I had any future issues that she would be willing to further assist me And even made a follow up call to confirm If everything was OK with my unit. Best customer service experience ever! Thanks Shauna!!!
Dashauna is truly heaven-sent! I came in completely stressed and overwhelmed with my move, but she immediately put me at ease with her calm and reassuring presence. Not only did she take the time to listen and ease my concerns, but she also handled everything quickly, efficiently, and with such professionalism. This was without a doubt, the best customer service experience I’ve had in a very long time. I can’t thank her enough for her kindness and exceptional support!
Thanks Kiki for all of your help!! You are amazing!
Thank you, Dashauna for answering my questions, and this is a wonderful great clean facility...
Thanks rocky and dashonda really appreciate it
Wilfred helped me and was so helpful and amazing
Kiki was very professional and prompt. I was all over the place and Kiki was able to guide me through the unit.
Dashauna was a great help she help me get my rent lower and she is the best
Shonda was EXTREMELY helpful, I mean GREAT customer service, VERY nice and polite and just because of her I would definitely choose Public Storage on Citras every time and I would definitely recommend others to choose them as well so thanks again Shonda for being EXTRA helpful going OVER and BEYOND and evening staying past your time to get off to get me what I needed they need more like you thanks again Shonda
Went in not knowing what I needed. Kiki helped us and was very patient.
Ms. Dashauna was very helpful and walked me through the process of securing a unit online. She was quite patient; even showed me the units even if she knew that I may not be renting a unit at the location where she works. Thank you Ms. Dashauna!
Dashauna was very helpful and awesome
Thanks for helping reservations rocky
Da'Shauna has great customer service and always there to answer my questions thank u so much.
Thanks Rocky for the reservation
Thanks Rocky for helping with move in
Thanks rocky for move in great job happy Birthday
Thanks for helping with my move in Rocky
Kiki was a great help today! I was so stressed with moving and she help to put my mind at ease with a smooth and fast move in. Thank you
Dashauna provided great customer service
My experience with Mrs. Dashauna at the public storage location and citrus blvd has been amazing She was extremely helpful and had an amazing personality. I’ve been to several storage companies recently and this location has most definitely had a positive experience in moving.
This storage space is amazing and Ms Dashauna is so sweet and helpful! She sat and spoke with us and helped us figure out what storage size we needed! It’s at a super convenient location and a very nice loading area. I definitely recommend this location to anyone!
Dashauna was wonderful! I was trying to find the right storage unit size and she took the time to show me all the options and was even able to find an easily accessed unit on the property! This is not the normal online storage rental, go inside and talk to them, she will help you out!
Great storage prices. Best to reserve online.
dashauna was very polite and patient she took us 2mins til closing ❤️❤️❤️
Dashauna was very helpful
Deshauna gave me great customer service
DaShauna is a awesome Manager and very professional
I had a great experience with public storage today! ms Dashauna assisted me with everything I needed and made sure I was taken care of. She had no problem showing me the unit and explaining the prices to me, as i was a bit confused . My unit was clean and she found me the perfect location even though someone had taken the unit I wanted she still accommodated me. I’m happy I chose to go to that location
I just moved my things into a unit at Public Storage on Citrus. KiKi waited on me and was Very helpful and friendly!! Unit was clean and very easy to access.
I’m much happier with this storage company as opposed to my last which was much more expensive, further away, smaller and almost never had a dolly for moving things.
I recommend them highly!
Kiki was SUPER! I recommend
Dashauna provided great customer service she even stayed after hours to make sure my move in was smooth by helping me do the rental online
Nice Clean Property, Manager Do All That he Can. JToby helped me find my right size unit.!!!!!!
Paige has been amazing. Customer service has been great, she goes above and beyond and she's understanding and knowledgeable
Today I went in to change over to a new space and I met Paige. She was a very sweet and helpful person to meet. She was cleaning the property and cleaning up a mess that someone made by the dumpster area as soon as she seen me pull up she come straight to assist me in my move. Thanks Public Storage and thanks Paige for the wonderful Customer Service.
What a joy💕Jemari S,. Went above and beyond to handle my concerns and explain to me what my options were on getting my business handled with Public Storage. I can never get this location on the line, not only did she answer the phone but she answered every one of my questions. Thank you Jemari please come back to my location more often! 🫶🏽
Wish it had 24hr access otherwise great.
I was initially fed up with public storage to the highest, after leaving a review they reached out to me to resolve any issues and or problems with my storage, I worked In customer service 10+ years and the care and concern that was given is by far the best.. I would highly recommend this location. The staff is very knowledgeable location is clean!!
I arrived at this site with some doubts to rent the space so I went down to request information and I had high expectations, I was attended by an extremely friendly and efficient woman. Her name is Kiki, and she was very good to me, she showed me the spaces, she gave me the explanation of each space and everything that the Public storage has. It is a great place, with a lot of security and from what I see the staff is incredibly good, well prepared and friendly.
Thank you Kiki you are the best!
Fantastic location very pretty property in the community. I am a new customer and J’Toby is very professional and knows his business.
Such a great experience and great deal here. Air conditioner is running wonderfully. They have an elevator and the prices are very reasonable.
It's a great place to store your stuff. Very clean.
I had the best experience with Tonya on one of the worst days of this year, she really brought professionalism and expertise when assisting me with selecting the best storage for me. Even down to the location of my space, it was perfect for my needs, she was understanding and kind, she deserves a raise. Thank you Ms.Tonya, and thanks Public Storage for this amazing professional.
Thank you MsTonya on helping me find the best unit for a great price ! Excellent customer service! <3
The two ladies who work the Property are very awesome I know Tonya very well and the lady Kiki she’s very awesome also
I had a problem getting online to payment my bill , and Tonya and Kiki had no problem with helping me,
every time is always good service. Thanks for your services . Very happy customer
Very professional and helpful. I will definitely recommend others to this location it’s the best. Ms Tonya really helped me in my time of need
Ms tonya was very helpful and walked me thru the whole process of how things operate way better service then other I wish I can give her 10 stars
Easy to sign up for, easy checkout, clean facilities, friendly staff, no problems moving items in and out. The price was reasonable.
not a problem.. I'm there moving!
Tonya, the manager at the Citrus Blvd, Elmwood, LA location, is knowledgeable, understanding, interested in helping to fulfill the customer’s needs, very nice and patient. I visited many storage locations until this one and Tonya is by far the absolute best at her job.
The lady at the desk was very professional, loved everything about her. Very helpful with everything…
Tonya customer service was great