Kelsie was great! She help make sure my unit worked well for me and made sure I didn’t have any issues movie in! Clean and great spaces
needed a storage unit quickly. called and got one right away.
No problems as yet and will be adding to the unit in a few days.
Easy to work with this company. Darlene was great with the follow up call.
Chris is AMAZING and very helpful
Everything went as smooth as possible. The app made entry to the facility touchless. Overall this place was great. After we filled our storage unit the next day we received a follow up call to make sure we had no issues. Unlike most storage places this one offers its own insurance. I would highly recommend this place.
Kiley was magnificent!! she was very helpful and very, very kind and patient recommend this location and that manager!!
Jasmine was very kind and very helpful.
Chris was helpful, nice to get a followup !
Yeah, this public stores area location is a remote location but very convenient.Very clean, Kayleigh.The manager here is very awesome.I recommend this place to anybody
Rental of the storage unit online was quick and easy. Information about the unit rented was sent in a very timely manner. By the day of moving into the rental unit we had received all the information necessary to allow us to move our possessions in without issues. The unit was clean and ready for us. After moving into the storage unit we received a follow up phone call to see if we had any questions or concerns from Public Storage Representative named Jasmine who was very pleasant and very helpful with all questions that we had. I would recommend Public Storage if you are in need a unit.
Thank you to the property manager Julius! I forgot to lock my storage unit a couple days ago and he was kind enough to put a lock on it, call to let me know and then meet me at my unit. Great customer service is a rarity these days, but Julius is definitely top notch!
Robin’s follow up to check that all was well was appreciated. Tell her good job!
HERSHEY,Dominick have always been very helpful and friendly and always keep the lot very clean
Nice, clean, friendly, and communicative if you have any issues.
Very helpful & friendly staff. Move in went smoothly without a hitch !
Very nice place, clean an easy access to units.
Great storage, reasonable prices for storage and insurance if you choose it. Customer service is great! Also, it’s clean a big factor. Robin called to make sure everything was ok. I appreciate that!
The representative Robin was very attentive, making sure I didn’t have any concerns or questions. Giving me the confidence and reassurance that public storage was the right place for for my things.
I rented a space out on Sunday and put the wrong lock on it. I got a call from Julius the next day to let me know he put a temporary lock on my unit until I could come replace it with my own lock. I was able to come fix it as soon as I could! He was a tremendous help through this process! The property is very large and he was able to spot my improper lock on his walk through. I’m very thankful for his attentiveness. Thank you Julius!
Julius, the property manager, was very helpful. The place is well run and clean.
So thankful for Julius! He was beyond helpful, went out of his way to bring the cart to our unit for us because we were so busy. Thank you for all your help and wonderful customer service!
Ms. Robin made sure that Everything I need was met. Thank you!
Chris helped us out we have traveled from virginia to here and he was very helpful in getting us into our spot and situated one of the best persons we have delt with over our yrs with public storage
Chris provided outstanding customer service by patiently answering all of my questions!! Thank you!
Availability was quick and Chris made sure to keep the process smooth.
Robin and Chris were Tremendous help!!! They are professional, knowledgeable, VERY Helpful and I felt they Cared!!! They are the kind of people I’d like to hang out with!! Have a GREAT day ladies and THANK YOU Again!!!!!
Hershey was awesome!!! Helped me secure my unit better and excellent customer service
Chris was such a sweetheart showing me my new unit and explaining everything.
Austi was so nice and a pleasure to talk too. I will definitely be coming back
Great service, Chris was extremely helpful when upgrading to better suit our needs. Checkout was easy and the rates were reasonable. 10/10 would store here again if needed.
Paula is an amazing person to work with, very understanding and work with us if we have any problems
Chris was great! Public Storage had everything I needed for an easier move.
Chris was very helpful with renting a unit with great price and clean facility
Clean enough, overpriced, but accessible.
Great service from The lady at front desk "Chris
I’ve had a unit here for 8 years; takes the pressure off when looking for housing, because I know I have a secure and convenient place for gear I can’t fit where I am sleeping.
I have been using Storage units off & on since 2000.
This property is clean, easy to access, good price for quality of inner storage with protection from elements.
The Public Storage(County Line Rd) Property Manager, Chris is extremely helpful, friendly, goes out of her way to help in any way she can. An example: I've been extremely sick & she was more than happy to work with me on my moving out schedule, which was GREATLY APPRECIATED!!).
All the employees I dealt with were friendly & would definitely rent here again.
Chad was amazing and very informative!!
Customer service was awesome!!! Great location!!
I had an easy time requesting and taking possession of my new unit. Associate, Chad, was extremely polite and helpful. Several people came in at the same time and he managed to help all of us quickly and with consideration. I feel he deserves 5 stars. The only reason I am giving this review 4 stars instead of 5 is that I feel the price is high for the area, there is limited time I can access my unit (I would prefer 24 hour access), and the door to my unit keeps falling down. I will be contacting the facility to remedy this but have yet to do so.
Associate Lisa was absolutely wonderful and so helpful! I hope everyone that visits Public Storage gets to have this fantastic customer service experience! She is so personable and can answer any questions you may have about the facility. Go Lisa! :)
I've had my unit here for a few months now, which I believe I'd an adequate enough time for a review.
Reserving my unit was very simple and easy. I was able to do everything online, which was very nice due to covid. My key was even waiting in my unit. The only reason any in person contact happened was due to me not reading everything all the way, so I didn't know my key was hiding in my unit for me - that was my fault. However, everything seemed clean & the employees wore masks.
For the price - this unit was average, maybe a little cheaper than other similar units, that I had researched. Other units elsewhere were priced higher and did not offer other everything that this place did.
Customer service is great here! They are always nice and try to help me in any way that they can, whenever I've had any problem.
Definitely recommend!!
Jean and Chris were excellent people to help us . They were very helpful and friendly
Chris was very helpful and successful meeting our family needs
Chris was very helpful and excellent to work with! My unit will serve me well for the time that I need it.