I wish there was twenty four hours, but it's not
Haven't experienced the store yet but before I could finish my reservation online I was getting a call from Tim who was exceptional walking through everything I needed help and great customer service
Chris was very friendly and helpful
Great company! If you had any issues they try to correct it or see where you and them can come to a solution to fix the issues to where you’re completely satisfied. I had an issue several months back and they called me to let me know. After that I haven’t had any issues. I recently had some questions about my unit and had the pleasure of talking with Kylie and she was very helpful to answer my questions and concerns that I had. She was very helpful and informative. Love the fact they keep cameras on the premises to ensure extra safety and security.
I've had a great experience with Public Storage of Indianapolis IN Nap Town and they have an employee named Darlene who was checking up on me after I rented it and that's a rare thing to be checked in on after you rent the space is just cool Nice Job Public Storage
The 5 stars is for Kylie not the location itself. I’ve dealt with the same issue two or three times at this property with my storage door some how dented in looking like a break in and not able to access my belongings.
Kylie didn’t hesitate to drive to this location to check it out. She then moved me storage units to make me feel my belongings were safer. She physically helped me move all my belongings into a new unit. This woman needs a raise!! Thank you so much for your kindness & professionalism Kylie!!
Great storage! Safe & clean! Robin was helpful & professional! Good price online!
Julius is the main reason I trust my belongings at this storage . He is a great man , trustworthy , patient , and kind . He truely cares about you , your situation , and your belongings . Thank you so much sir for caring and loving people . Keep blessing people sir , you will be blessed by God !
Julius was a very kind individual to interact with and insured me the account would be closed out before the new month thank you Julius
Julius was a great person to work with. Answered all my questions and helped me.
Chris was super nice the space is great and location is perfect
I am so grateful for the staff here at public storage thank you so much for the good experience Julius your property is managed well !
Good locale, Good price, wish the gate were open later.
Julius the Mgr caught me at a very bad time in my life. Instead of judging or walking away from me..he rushed to help when he saw that my dog had attempted to jump from my vehicle to be with me outside only to fall between the frame of the vehicle and the sliding door. Her neck was wedged and I was trying to keep her held up to keep her from choking or getting her neck broken. If it wasn't for him going up and beyond I hate to say what would have happened...THANK YOU SO MUCH!!!
Talked to Robin and she was very helpful.
I thought using the kiosk will be hard but the live agent was very helpful she even fixed my reservation after there was some sort of mishap
I recently was broken into and Julius who is the property manager has went out of his way even while having the flu to help me in numerous ways . Julius is truly an asset to this company & I'm so glad that he has been here to help me out no matter what was going on & then I met the District Manager Brent and he stopped what he was doing to get me moved into another unit no questions asked and he was very fast & friendly and that has made this whole experience a lot better & really helped me a lot
Thank you Julius & Thank You Brent
Say, whatever Julius was awesome, he really helped us a lot. We appreciate it, I mean I had to get
Great property manager in the middle of the winter storm couldn't get our door shut and he came out there to help us get it shut
Robin did a great job assisting me with a couple of issues. Pleasure doing business with you.
Kylie was very helpful and nice! She's the best!!! Will definitely continue service here.
Kylie was so much help for us and she went above and beyond to help us any way she could and still did her job and was so positive and very nice
She was amazing !! Thank you kylie
The lady working there, Amanda, was very helpful today, since I'm vacating the unit, she helped me with that, special thanks to Amanda
Everything was professional expedient and straight forward .🙃🙏💯🙏🥱
All combinations work well
Extremely pleased with the service provided! Definitely will recommend!!
Hershey was amazing (and so friendly)! I couldn't get into my unit due to rust on the lock and she was able to get me in so quick! I really appreciated the help.
Very clean, and friendly. Had many questions and concerns, but Chelsea was so helpful, and answered everything.
Chelsea was very helpful in renting a unit great customer service
The manager Chelsea was great! She was multitasking multiple customers and handled it like a boss! Thanks so much for all the help!!
Definitely ask for Chelsea. She is the best.
Stopped in to pay bill, Chelsea was EXTREMELY helpful and very pleasant to work with. Highly recommend working with Chelsea.
I absolutely love Chelsea. Here customer service was amazing and she helped me get the appropriate size storage I needed thank you so much