Thank the nice young lady who help and call me about my policy of your business cant remember her name but she know who she is she called me December 12th Friday2025 thank you so much .
Robin gave me a courtesy call to make sure my online rental went as expected. She was so sweet and helpful. Thank you Robin
Michelle -
Amazing customer service Magic was great help with locating and helping me with my unit
Associates are are warm and welcoming, answered my questions and were very helpful. Robin was very professional
Kylie is amazing. She met me over the weekend (on her day off) and assisted me with getting into and locking back up my unit. I was so confused about it but she showed professionalism and patience. Thank you so much Kylie for your help! I appreciate you!
This is my first experience with a rental storage company and Kyle was awesome. Helped me every step of the way! Can't thank her enough She made what was a difficult experience for me very easy. Thank you Kylie
Kylie the manager was very very helpful in the rental process and making sure I was comfortable with the unit. The units are clean, nice sizes, and secured very well. Robin from command was helpful as well in following up and welcoming me in. I would recommend
Robin did a great job checking in on me & the checkout process was super easy. Thank you
Kylie was life saver. I was having issues with getting customers service. I met her in the middle of a crisis and she saved the day. Thank you for caring!!!
Kylie es the best!!!!
I had so many problems with Public Storage customer service and decided to stop by this locations and ask about upcoming units that would be available soon. Kylie walked me through the facility, gave me options, checked I reserved correctly online and answered all my questions.. She is the ONLY public storage agent I've talk to in years that actually knows what she is doing. Thanks.
Robin has been a great representation of your company, everything has gone very smoothly!
It was quick and easy and everyone was helpful!
If it was 24 hours I would have given 5 stars
She was friendly helped us and went beyond great service
Jasmin reached out to answer all the questions I had regarding my new unit
Easy to rent and the unit was clean. Darlene called to make sure I was happy with the rental and gave me very useful information!
Kylie and joslyn are extremely helpful seem to really take an interest in their jobs and sincerely care about this property.
Very easy to apply on line. Unit was clean. The app is great for locations and opening the gate. Robin called to see if I had any questions. Robin was very pleasant to talk to. She is a great customer service representative.
We had some trouble with a family members unit and Amanda was able to go ABOVE and beyond to help me out to get all of my concerns/questions addressed and was so polite and helpful!!! Can’t praise her enough!!!
Secure storage, good price, clean property... All I can ask for.
Tina was absolutely brilliant. She explained every question I had and she was overall amazing.
The self move in was so easy, and Gauge called to check in on us, I really appreciate it!
Robin made everything so quick and effortless! She called every couple weeks leading up to my rental date and then made sure I was good after. I really enjoyed my experience with Public Storage!
Easy access to the storage facilities
Very easy process and clean facility. Darlene was extremely helpful and nice to work with
The staff over the phone have continued to be kind and understanding. They make it very easy to talk to someone and get your issues handled quickly.
Although I haven't been to this particular location I would say we had a terrible experience at the East St location. The manager was off and Chad was filling in today. He was Amazing at helping us get the situation figured out. He was friendly,professional and knowledgeable. Thank you Chad for your help!!
Amanda was absolutely amazing and made the process of getting a storage unit quick and easy.
Friendly staff. Nice facility. Would recommend
Really clean and Chad was extremely helpful and answered all my questions. I would definitely recommend public storage
Brad was very helpful in helping me get the door open to a unit that hadn't been opened in years! It was very cold and blustery but he was very willing to lend a hand!
Brad helped me and he was great, made everything work out fine. Mike P.