Sony had Awesome customer service, the facility is also clean this is the place to store
Sony has great customer service.
Sony & Erin truly deserve five stars! Their customer service was exceptional from start to finish. Both were incredibly knowledgeable, helpful, and courteous throughout the entire process. They answered all my questions with patience, made sure I understood everything clearly, and went above and beyond to ensure I had a smooth and positive experience.
I’m genuinely grateful for their professionalism and support. Highly recommend working with Sony & Erin!
Sony was very helpful, in every aspect of getting settled into my new located. Very courteous & informative
Sony was really helpful checking in and out was really smooth and quick, clean storage units and easy access
Sony had Great customer service helping with payments and decreasing my monthly rent and I don't even have a unit here at the facility .
Sony was wonderful and helpful. I appreciated her help & opinions.
Great experience with Sony, very nice & patient.
Sony was very nice and helpful. I will be referring this location to family and friends
Sony, went to go check in. She was easy to talk and quick with the signing up process!
Sony provided excellent service!
Sony and Btenda has great customer service
Storing my personal home items at this public storage was made easy breezy because of agent Sony. She made sure that my personal belongings were safe for many years. I definitely recommend this facility. Ask for Sony, she’s awesome.
We have been renting a storage Space for two years! Sony is absolutely Amazing She is Professional, personable, respectful and kind!
Anytime I’ve had concerns. She has been able to quickly resolve them.
I am far away in Hawaii.
Sony I want to personally Thank you 🙏🏾 I hope you continue to be an Amazing person!!
Public Storage, this young lady is a keeper!!
This location has one of the best property managers. Sony is always so extremely helpful and friendly. Get a storage there and she will help you more than you will believe!
A Great Experience Thanks to Brenda!
I had an excellent experience at Public Storage, all thanks to Brenda! From the moment I walked in, she was incredibly helpful, friendly, and professional. She took the time to explain everything clearly and made sure all my questions were answered. It was evident that Brenda genuinely cares about providing the best service possible.
Sony! Was a great help! Went above and beyond! Great customer service!
Sony always available at her property to take my payments or help with situations dealing with my units, Always very professional and humble with Great Customer service!!!
The manager was very detailed in all of the policies and procedures. Very good customer service. I would recommend this location.
I had an issue regarding the email address on file. The online representatives couldn’t help and I was frustrated, so I came in, spoke with Barb and immediately within minutes all of my issues and concern’s were resolved.
Sony had great customer service !
Sony was amazing with her customer service! I truly appreciate her work
Sony gave great customer service, best public storage ever
Sony has been just wonderful.Great service and very friendly.
Sony the on site manager is very professional, knowledgeable, helpful, friendly and funny.
Sony was amazing. Went above and beyond. Give her a raise! Made the whole process easy in and out.
Sony has very Great customer service...I don't have a storage here at this facility but I come here every month to make a payment
Sony has great costumer service! She is always a pleasure to work with and helps when I have questions.
Sony help me move! Very nice and personable.
Sony great customer service, very helpful!
Sony is truly a professional staff member! I am so happy I came to this location.
Barbara was extremely helpful and made everything a pleasure today thank you again !
Sony gave wonderful customer service. A great place to store items. Always safe and clean
It was a seamless transaction and the facility is well maintained
Sony was extremely helpful and very nice , I was actually trying to make a payment online but while completing online there was an issue....thank you Sony for helping me with my payment
Sony had Wonderful Customer Service. Property is very clean. Will definitely recommend. Felt very safe. Sony is very accommodating. Warm atmosphere. Sony has done it again. Very professional.
Sony as great customer service. Very respectfully and helpful. Property is very clean. She's a very easy person to talk to and make me feel secure with leaving my belongings in public storage
Sony was very helpful & professional. She made this process so easy and she is very accommodating. I’m so happy with the customer service & I will refer friends & family.
I was at this location today to help my mom move. Sony was very helpful. She is so nice and accommodating. Very professional and went above and beyond for us! Thank you Sony!
Tim was very helpful with me. He came from his location to my location after I waited 3 hours. Thank you so much and you need to get more people like him.
Sony was great and vey professional !!!
Sony has great customer service and properly is very clean
Sony great person to work with patience knowledgeable very helpful great customer service
Sony was great very good customer service
Brenda is so nice! She explained everything well, and even checked on us when we were moving in!
Stopped in for pricing and sizes, Jennifer was so knowledgeable and kind, she really took her time with me , such a great employee
Sony and Brenda. Wonderful customer experience. Patient in answering all questions, thoroughly. Very knowledgeable of all units available. Did not oversell more than what I needed. Couldn’t ask for more. Come see and ask for them, they’ll take great care of you.
Got a space with Katie, great help and experience.
Sony is oneof public storage best employees with great customer service and the property is always clean
Nice lady who is very polite to
Sony was very helpful, knowledgeable and with great customer service
Sony has great customer service and clean property
Sony was so nice kind and very clear with everything!! Such a fast simple easy process with Sony!!
The landlord of this facility gave me the best service,highly recommended
Sony was very professional and pleasant to me and my wife, that I had to write a review about her services when I came into the establishment. I love personality and character, and she has it all. She was very informative and efficient. Thank you again for your service and kindness.
Sony and Jameson thank you for all your help!!!
Sony was a great help walked me through everything step by step and everything ran very smoothly! Great customer service!!!
Sony. had great customer service
Katie was very helpful and found me a location near by that would fit my needs. Thanks for your help.
Sony was so cheerful and polite upon entering the facility. She helped me beyond measures. Lord knows I needed her this morning! ♥️
This is a clean place with reasonable prices. Easy in and out with the app.
Could be better if carts were available for moving stuff to the indoor and second floor units.
Hello,,
Your representative Sony was very professional and courteous. She was a great help.
Thank You
Sony had the best customer service, property was clean as a whistle.
I received awesome professional service from Sony. I would recommend Public Storage to everyone.
Sony is the best. She’ll take care of you!
The young lady was extremely professional and had a complete understanding of my needs was eager to assist my family's transition to the south suburbs!
Sony helped us out with our storage unit she gave outstanding service and was very kind. Highly recommend this place.
Sony was great taking care of my storage needs and the property was very clean, this is the place to store
Sony been very helpful and patient with me she showed me everything and explained everything that I need to know
Sony was incredible and very professional!
Sony had great custom service.
Sony is amazing. She is always so helpful and friendly. I have been coming here a little over a year. She is truly a gem!
Sony was very helpful. Thank you.
Thank you for making our experience easy and quick
Sony was very helpful and professional as well as knowledgeable and friendly .....Thank you so much for your help
Sony is great customer service 👏
Sony was a very knowledgeable and pleasant assistant.
She assisted and help us view units available at the location same day.
She also advised us to go online because the promotions are only available there.
Thanks Sony
Very easy to rent storage units. Very clean too.
Excellent Customer Service provided by Sony Great experience with her.
Sony was awesome. She helped us get it all done and got our storage
Sony the front desk clerk was very kind she made the move in process quick and easy. She is literally one of the most kindest most patient people I’ve ever met.
Sony is the best store manager, she goes way and beyond to fullfill your needs, we need more people like her in this world
Great service from Sony. Was super helpful!! Greatly appreciate this storage facility and her help today.
Excellent service with Sony , I really recommend this to my family and friend, a great place to store
Sony has always be very helpful since I've been renting here
Sony out here helping to the utmost value. Thank you all.
Great staff. Customer service was on point. Very kind and helpful..
Sony your the best to have business with thank u for customer service
I left my truck in front loading up another one and the attendant walked down to the end to make sure it was mine great security
Sony was very friendly and extremely helpful. Made setting up storage super quick and easy
Sony was great! She made everything easy and quick! She was fun too! Thank you!
I had great customer experience doing business with them. Here is what happened, I closed two days after due date, but the lady forgave me, It's people like her why public storage stays in business! good luck
Soni was so helpful and professional
Sony was very very friendly when I first walked in I couldn't find my number because I'm not at that location and she was willing to look and help me find my unit always have a smile when I come in I'm very pleased to have met her and always come there and my payment
Super friendly very helpful
Had very great experience renting a unit. Very good consumer service
Sony was amazing! She gave great customer service and had a great attitude!
Thank you Ms. Sony for the excellent customer service. This company should be proud to have someone of your caliber. This world needs more people like yourself. Me and my son left with with smiles on our face and in our hearts.
I would like to thank Salvador, District Manager for resolving an issue I had. He was very professional and helpful. If I need storage again I will certainly use Pubic storage again. I recommend them for all your storage needs!
Had a wonderful and great experience with the team service was amazing and quick.
Sincerely, Sony is awesome! Her patience, courtesy and respect began before we met, as I navigated through Technical questions over several phone calls. Her positive demeanor never changed as we worked through the process in person. She's genuine and a rare gem for sure! This is one satisfied customer! Thank you!
Customer service was outstanding!
Great customer help! Sony was a huge help!! Thanks again!!
This store has very good customer service, each time I come.
Our stay here was great, and staff was excellent!
Great customer service! The manager was so great and super sweet! Highly recommend.
At the 8201 W. 159th Street location, Sony gave exceptional service. She was patient enough to work through a slight technical issue, and got me on into my unit with no problem. Courteous, polite, and you can tell she appreciates and takes her work seriously!
Sony was amazing. She helped out with my unit and was very help and kind. Great service!
Sony had very good customer service
Sony has excellent, couteous customer service
Sony was very helpful! Very clean storage units. Definitely recommend.
Thanks to the manager Janine for taking her time explaining everything on the phone with my mom! It’s greatly appreciated!
Sony has been greatly helpful at the Tinley Park location. She saved the day for me.