Marti is so amazing! So grateful for her help to get me into the size unit I need for the right price!
Tenisha is AWESOME! She was professional in every way. This move was very stressful for me and I was having such a bad day and Tenisha was attentive to my problems. She calmed my nerves, she listened. She treated me with respect. I felt that I wasn't just another customer. She is one of a kind!! People like her are hard to find! She has great work ethics which is rarely seen anymore. Thank you so very much Tenisha!!!
The girl Carly in the office was super helpful and set us up with a spot to park our trailer. 5/5 service, I wish all places had people like her!
We have been tenants at the KCID location for awhile now, we often have various questions about things and every time we interact with Carly, she is always so nice and helpful.
When I went in looking at prices on storages I was meet with a wonderful lady named Marti find the prices I like, I highly recommend going here to get good prices and clean storages
The customer service is definitely lacking... The storage areas are clean.
I highly recommend these storage units.
Carly is an amazing, kind and sweet young lady. She is very knowledgeable and helpful. If she doesn’t know the answer she will find out for you. Every time I go into the office is clean and welcoming. The only thing I wished that Public Storage did was give us 24/7 access to our units but besides that I have nothing to complain about.
Very helpful. Called, and the person on the other end was very informative and patient with my question. I think she said her name was Marta. Highly recommend speaking with her for your inquiries.
Very helpful showing me where my unit was, made sure I had keys and codes at move in and the office staff were very nice and welcoming. Glad I chose them.
I was just price shopping but it’s my first pick so far. I like the prices and Karlie was friendly she showed me different space sizes and had good recommendations!
Very neat and clean. Great place to rent a truck.
Prices keep going up and up. Have RV stored with cover nothing more and it has gone up to 135. Could see paying more if had plug ins
I reserved a unit online. Called to confirm it would be held. They assured me it would be. I noticed the next day the unit was again available online. I called and they told me they would not reserve it, and it was the first come first served. Then they went as far as dropping the price by $39. What a-holes. I went somewhere else, and they are still at he lower price. Seems to me to be a price bait and switch scam. Get you in low and stick it to you the next month.
Had a space inCaldwell ID Centeal Self Storage for 3 years. Never a late payment. Went to move out and they would not waive the 30 day notice requirement. And Central Self Storage talks about great customer service. Would not advise anyone who expects reasonable treatment to go to Central Self Storage anywhere in the USA.
Very clean inside and out, rest rooms could place their cleaning equipment better.
Absolute joke of a place to rent from! No access past 8pm, which is ridiculous because any other storage company in the treasure valley has access till at least 11pm! Management is very strict and no willing to help anyone out. Oh and don’t even get me started on the late fee policy, if you are literally one minute passed 12:00 am on the first of every month it’s an automatic $15 late fee! No ifs ands or buts! I’ve rented from several other companies that have at least a 3 to 5 day grace period. Yeah this place sucks! Stay far away!