Keanu is the best property manager! No issues whatsoever with the storage facility and always reliable and responsive. Mahalo!
The staff is friendly.... especially Clark. He always makes his presence known that he is here to help...and now with 24 hour access makes it even more convenient for everyone... I'd say they are a good short term facility because their rates are kinda pricey and they raise it about every three months so for who's been there for a while will end up paying double or even more than their initial price... but overall I still rate them a 5 Star facility...
Clark was very helpful and made the transaction real quick. He provided amazing customer service.
Clark and Keanu help me very good and also always help me when I needed it these are 2 great employees 👍
Clark was very helpful with a small issue upon move-in, got everything ironed out quickly, and answered all of my questions. Great customer service!
Clark and Keanu have been so helpful and has always given us great and excellent service.
Clark is great. Great customer service!
Super friendly staff and clean facility. Staff always response quickly and looks out for the safety of customers and belongings in storage. Highly recommend this facility for your storage needs.
I highly recommend this place 💯percent. Also great to have Keanu and Clark helping us out all the time amazing guys! 🤙🏽
Keanu was awesome! He was exactly what you would like to experience when it comes to customer service! Keep up the good work Keanu, businesses need more people like you!
Keanu and Paris were very knowledgeable, friendly, helpful, courteous, and made me happy!
Aloha and Mahalo!
*;)
i am so appreciative to Clark for being extremely helpful and kind and i am so grateful for his help :)
He gave me good costumer service
Clark and Keanu, always has great customer service. They have helped me with multiple units.
Will recommend them for your storage needs.
Clark & Keanu are awesome!!!
Clark was very kind and helpful with getting my account & unit set up. Great experience!
We had not visited our storage space in 2-3 yrs. As we needed to put a few more boxes of financial records in we came back. We met Clark your employee. He was incredibly helpful. Mahalo, Clark!!
Clark provided professional service
Sure! Here’s a Google review you can use:
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I recently had the pleasure of receiving assistance from Clark, and I must say, it was the best customer service experience I’ve ever had at public storage! Clark was attentive, knowledgeable, and went above and beyond to accommodate my request.
Clark is AMAZING! Awesome customer service for my husband and I as a first time Customer to public storage
I just met Clark at Public Storage and he's been verify informative and helpful with my needs! I recommend dealing with him as he will help find you the right space you'll need.
Clark was so helpful and so fast! Got me set up in less than an hour! So of the best service I’ve experienced!
It was my first time trying to rent a storage unit, and I walked into both locations in Kaneohe and Keanu, the manager, was so helpful! He was so great and he answered all of the questions I had. I am renting from for a work unit and he was very understanding. He continued to help me every-time I came in to check if units were available. Today, he helped me secure a unit and he was just overall awesome! Definitely a great asset to this company and for-sure deserves a raise for holding it down at TWO locations! If you ever need to rent out a unit or even have questions if you’re considering, ask for Keanu!
Clark provided great service, was friendly & helpful.
Clarke was so helpful, very easy to work with.
Was very easy to navigate and schedule everything online. Clark at the site was extremely helpful with my last minute changes and helped me with a smooth transfer downsizing units. Love that if you choose, you can do everything online with ease.
Public storage app is easy to find info on the sizes & prices of storage units available. I could also apply at the same time as well as pay for my unit with my debit or credit card. On my move in date everything was ready to go. Management sent me a pass code thru text & email with my unit #. Passcode unlocks the gate, doors, & elevators to the storage units. Building is clean inside & outside as well. Management is friendly & helpful. Also available on-site 24/7.
Representatives are very sweet smart people, just nice, everything works fast and well
Great service by Clark and wonderful facility.
Great job Clark. Appreciate the service.
Great guys over there. Always helpful
Keanu was the best! Great work. Thanks!
Gia was awesome. Signing up for rental was easy
Our experience was excellent especially when dealing with Keanu. Because of Keanu we will definately recommend Public Self Storage to our friends and family. Keanu was always respectful, treated us with kindness and understanding.
When I first rented a storage unit at Public Storage, Keanu was extremely helpful with all the details and answers to my questions as a first time “user.” Took me up to my unit, showed me how to use the key and the security gate. Today I came to add my son onto my account and Hau was here. She was SO helpful setting things up on the computer system. Couldn’t have done it myself. Thank you, Hau.
Yesterday I went to the Kaneohe public storage and the customer was excellent!! I asked for a 5x10 space but they didn't have any so I went with the next size down and he showed me on his virtual pad how much items could fit in that space and I was That's the very one I need. He walked me to the space I purchased their lock and I was set. The paperwork process was fast paid and done. I would most assuredly recommend public storage to Everyone!!!
Drive thru garages with nice traffic flow!
Super efficient, Representative was awesome and the facility is clean and convenient.
Keanu and the staff are always so helpful. I had the pleasure of seeing Leinaala today. She is always so courteous, caring and encouraging. I love it here...I must say that eventually when don't need the services I will be sad to leave them. Awesome group of wonderful people. So far I worked with Keanu and made payments and had questions s answered by Jeremy and Leinaala. Keep up your awesomeness all. God bless all of you and Thank you for being so good to me ❤️🥰🙏
Manager on site very friendly
Had a wonderful experience getting storage space
This is a large company with a small business feel in its office. Leinaala was so helpful and kind she was able to take great care of me and answered all my questions! I would for sure recommend this facility to anyone for their storage needs!
Super helpful employee/manager. He made the process easy and seamless. Clean facility and good illumination although I’d hoped there was some light in the unit itself as it’s dark inside.
Big company that feels small with excellent office staff. Leinaala made our experience smooth. Nice, clean storage facility.
Keanu was helpful, stayed after hour to ensure I got a rental space. Gave me the tour, all the info. Expertise on point. Thank you!
We are so happy with our unit here at Public storage! George is always so helpful and friendly!
Mr. Keanu was awesome. I walked in with a vague idea of what i needed then i walked out very satisfied with the storage unit i got all because of Mr.Keanu’s world class customer service he provided.
Very friendly service! Jeremy was knowledgeable and prompt. Definitely recommend public storage Kaneohe
Jeremy was very helpful. We made the appointment, got to see the unit, and purchased the rental within 15 minutes. Our space is very convenient and just the right size. Mahalo! We will continue to do business here.
Thank you to Jeremy for providing me with a unit I needed last minute and for answering all of my questions and breaking things down so I understood. He was so friendly and professional and the unit was very clean and secure!
Jeremy made the process so easy and fast! Thank you public storage !
I would like to say thank you to Leina she helped my mom with getting us a storage we could afford. Thank you so much🙂
Leina awesome. Help me with lowering my cost for another unit. She is the 👌 BEST
Leina was an immense help getting me situated on my new storage, she was a sweetheart!!!
So far, my experience with Public Storage Kaneohe location has been satisfactory. When I came in to rent a unit, Jeremy was the employee working and he was very helpful, knowledgeable and patient. I came in close to closing time and he continued to provide great customer service! The only issue I’ve come across so far is the availability of carts. I went three days in a row and two of those days, the carts were being used. Other than that, my experience has been good!
Rented for 90 days. Great experience! Awesome onsite customer service!! Highly recommended for your storage needs.
Mahalo to Keanu! He was friendly, knowledgeable, and efficient. I was very satisfied with my transaction.
Mahalo Keanu for such great service. Very happy with your assistance in finding the right unit.
Went direct from a lousy experience at UHaul on Haiku to a great experience at Public Storage. The UHaul here is a dump with bad, and I mean terrible, customer service. Public is well maintained and service is professional and helpful.
Storage it so expensive, prices always go up & down, depends on how many units are available. Businesses really need to start helpg costs for the local people, so expensive, like payg rent😰
Aloha🌺
Wanna give an AWESOME SHOUTOUT to KEANU for an AMAZING PROPERTY well KEPT. MAHALO
Great customer service from Keanu. He helped made the process simple.
Keanu was very patient and answered all my questions.