Mihila at Brookhaven Storage did a great job!!!!!
Great experience at this location! And the Manager on site was very helpful and made my move in very comfortable and stress free. I would recommend this location for all your storage needs. ~Major
Easy and smooth process check in Quick customer service was great. It was great, transparent and It was easy to contact them if it was a problem
Mihila at Brookhaven Public Storage goes above and beyond for the customers. His warm personality and big smile helped to turn around my not-so-pleasant initial experience. He is great with following through and following up. Thank you for having top-knotch customer service Mihila!
Mihilia had a great personality and exceptional customer service courtesy.. I was thankful for his assistance in providing me with the heavy duty dolly’s for my heavy contents.. His personality made me feel like I had known him for years with his comedian humor…
Marud Mahilila helped. If it wasn’t for him, I probably wouldn’t have gotten a space there. If you think customer service makes a difference then you want people like him to help walk you through the options. Yes price and location matter but also when things don’t go as expected you want someone to help that’s thoughtful and patient. That him. Amazing customer service
Mihila was amazing throughout my process of having my storage unit, the property is ALWAYS clean free of trash and debris. They are accommodating and communicative always. Definitely deserve five star rating for their service
The place is well kept and customer service is readily available. Thanks Tiana for helping me with my rate and checking on me!
Also update Mihila was also great and helped me out in a big way!
Convient safe and clean! Great location
Mo at Public Storage was so helpful to us yesterday! We had a little water in our new unit, and she let us move quickly without issue. She also helped us with a couple other account questions and was very patient and eager to do so. Thanks Mo!
Mo and Derrick have a wonderful customer service and help us with everything… ✨✨✨
I am so thankful to Miss Mo for all her help. I had no idea what I was doing; Miss Mo went above and beyond to really help me. She is truly God sent. Miss Mo thank you. I am happy with what I got; the place is so clean and smells great. I'm very impressed already. I'm thankful.
Great experience! Mihala was always respectful and responsive.
Smooth experience and clean property
From the ease and the convenience of getting in To the unit and the management team here wonderful great customer service highly recommend
Mihila the Property Manager
Is very helpful to make moving in a breeze
And making the walkways clean
And if I have a problem it is taken care of in a reasonable time
I really love Andi's customer service, she's professional, patient, an knowledgeable. Very great, an a very clean location!
Great place! Mihila is the best! He know exactly what we need and do everything to make it happen!
Great storage facility and Mihila the manager is a great genuine guy. He’s very nice and makes sure the property is cleaned, and the security access checkpoints all work efficiently.
The property manager - Mihila was very helpful and kind - he took a bag of trash I had pending - and was very positive on his approach to me- I liked the interaction very much- I have been a tenant for 6 years and he was the most positive person I have met
Over the last few months this location has made a GREAT turnaround under the guidance of Mihila. The property appears well maintained now. If / when you have a problem or question you get a quick response from Mihila and everything you discuss is addressed.
Mihila was super helpful when i was moving in. I had an issue with logging in and he took the time to walk me through process. Its nice to have someone onsite who you can rely on if im ever in a pinch. Only 2 weeks in but public storage was a good move!
The Manager on duty did a fantastic job helping me out with some technical issues
I now have 3 units in this facility and my experience has been much better every time I visit. The first time I came I was not told that there was an app for easier access to entry points which has completely changed my experience. I do feel like pest control could be better, I still see small critters crawling around near my units which concerns me for when I eventually have to relocate my belongings.
I would really like to thank Mihila. I had misplaced my keys and needed a new set and he truly made it an easy process. Not only did he provide me with a new lock he even sent me a demonstration in case I needed it on how to open the lock. He kept me updated on the process and if I have to say so myself that is Stellar Customer Service.
With Much Appreciation,
Daneco
🌟🌟
10 out of 10 recommend! The facilities were so clean! Mihila what’s the one who helped me and was very professional and informative! Great deal great location. I would feel 100% safe with my belongings here! I will be coming back to get a unit and get set up with this company! Some of the locations I have been looking at have been very dirty and I did not feel like it would be a good move for me, but I was so impressed by the service I received here that I will recommend this place to everyone!
This place used to be a dump but it's gone through an incredible transformation. It's now extremely clean and we'll kept. I had the pleasure of meeting the site manager, Mihaila, who's super caring and responsible individual. I'm pretty sure he's the catalyst not the 180 this location has experienced. I was thinking to exit out of this location but not anymore.
The property manager Mihila is just the best. He is knowledgeable and will help you with whatever you need. Some of the units here that claim to be 10x5 aren’t actually 10x5. But Mihila worked it out for me and walked me around the property. Can’t say enough good things about him.
Great experience and customer service from Mihila!! He was very helpful and gracious with his time! I would highly recommend him. Very personable!
Great customer service! Mihila has been awesome!
Mo was great! Helped with all our transfer needs! So helpful and made the switch super easy! She was even bopping between different locations and was very punctual when I arrived. Very thankful!
I kno that ppl are complaining about there not being someone on site, but I personally have no desire to interact with an employee and was super happy to be able to reserve and move in easy peasy. For that alone, 5 stars!
Mogul was simply the best
I think the Public Storage property at Brookhaven needs a facelift. My mom has been keeping her things there for a year and the place is a ghost town. It is like pulling teeth to get any on site help.
However, I will say the property manager TIFFANY has done a great job helping me handle my account over the phone.
She called me the day before Thanksgiving and the Monday right after the holiday weekend to make sure that I was taken care of with price and late fees.
TIFFANY is a hard worker and a kind soul. She handles five properties by herself but went out of her way for me. Her customer service is awesome.
Clean and climate controlled. Office staff friendly and helpful. Security is good I don't worry about coming here by myself.
Holly was awesome at the Brookhaven location
Always used public storage since the early 2000s, never a disappointment at any location I have ever rented from. However, in my experience they will raise the rent on you just because. Overall I'd choose them again for my storage needs, the customer service is outstanding, & the units are very nice & clean!
Holly was so helpful and kind! Highly recommend for an easy and smooth experience.
Holly was extremely sweer and helpful!
Thank you!
Holly was very helpful. She gave me several options to choose from and showed me the storage unit I chose to rent.
Great customer service.
Holly was great! Spent time helping me.
The storage facility is very accessible easy and clean. The manager Holly was very helpful and kind and the new technology of wireless access to the facility 24 seven makes it great. Highly recommend this facility.
We were try to decide on a unit size and PM Holly showed us what would work for us.
Holly was informative and an absolute pleasure to work with!
Holly was a pleasure to work with.
Kept our stuff there for a few years. Very convenient and safe. Easy to move in and out. Staff is helpful when you need them and they conveniently have moving supplies and tools if you need them.