Yolanda, was absolutely amazing and very professional.
Other than the situation that I had, which was not deliberately when I came in, John and Katie were very helpful. Help me out because I actually need another unit which I have now. I explain the situation to them. anyway, I’m happy now because of John and Katie.
thank you so much for helping me and understanding .
Yolanda was incredibly professional and supportive: when I stopped by to check out the unit she trying to take her lunch break and still made an arrangement for me to look before she left. Her follow-up was impeccable, I was able to come in and rent the unit a week or later later. I appreciate that this is cared for over the next 6 months!
Margie was no words could explain the treatment she gave!
I will because I enjoyed Yolanda and her Sister, Rose.
Yolanda was fabulous...was really a great help ...she should be area manager!!!!!!
Yolanda was awesome. I tried to book this online but the submission was not working. I called Yolanda and she said just come in and she would help me out with it. Super quick and easy and Yolanda was very well informed, knowledgeable, and friendly. Made the whole process very customer friendly/easy OK
Both of my transactions first with John and second with Yolanda has been has been very pleasant and professional. John and Tolanda greated with a smile, welcomed me as came through the door. Both were very attentive and helpful to get me the space that was right for me. Keep up the great work!!! Two thumbs up!!!
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I recently had the pleasure of working with Margie and Yolanda, who provided me with outstanding customer service. They were extremely helpful throughout the process of setting up my account and ensured that I had everything I needed to access my unit smoothly. Their professionalism and dedication made a significant difference, and I truly appreciate their assistance. Highly recommended!
Yolanda was very helpful and informative.
I cannot thank Yolanda at this location enough! Truly the entire team, no matter who I spoke with over the phone or on site was extremely helpful. Yolanda assisted with my move in questions when I arrived with my moving company and even helped over the phone while I was on a work trip when my movers arrived to move out without me present. Jaden answered lots of account questions in my close out to help me best understand the process and requirements. It was truly a 5-star top tier experience now to allowing me to pick my unit location based on availability. Clearly- highly recommend!
Jaedan was very helpful with my move in today
Thanks John for assisting my husband and I on yesterday with getting us the right storage. Great customer service and very kind. Would recommend to anyone need storage.
I just want to take a minute to thank John for his help getting my storage unit. From the moment I walked into the facility, John made me feel welcomed. He was patient, knowledgeable, and the place was clean and smelled great. Plus it's super secure which is important to me being I'm a older fella. Thanks again John for your great service 10/10
John was great. Helped me get the perfect unit for my needs.
I don’t leave to many reviews ur I had to after the service I received from John when I came there to use this storage. He is very knowledgeable and very polite and funny lol but he is great guy an I can tell he is very professional and good at his job 5 stars for John
John was great! Very helpful & very welcoming! Thank you for the experience!
John was our savior this morning and got us into our storage unit!
The property is very clean and has a secure gate which can only be accessed with a security code. Yolanda provided excellent service by showing us around the property and helping us with the paperwork. I definitely recommend using Public Storage. Great job Yolanda.
I am very pleased with my experience! Johanna was extremely helpful, patient and kind! I was able to get my unit quickly and efficiently. She even took the time to show me different units and walked me through the checkout process. Overall everything went great!
I want to thank John, the manger at this location. He stayed after hours to assist me with getting me the perfect unit for my needs. His patience and knowledge of this property is second to none. This property is clean, secure and a great location. Having someone like him is a big asset to this company. Thank you again John for going above and beyond to help me. I would definitely recommend this location to anyone in need. Be sure to ask for John!
Sabrina was amazing! She was very helpful, professional, and friendly. The process was quick and easy. Highly recommend this Public Storage location!
I had an amazing experience moving in, facility was super clean and I got great help from Yolanda and Rosemary! Highly recommend.
John was incredibly helpful with the move in process!
Just a few seconds ago, I spoke with T.J @ 6940 56th street about my payment and storage, he solved my concern, with a great attitude, and I'm very much appreciative and satisfied with his answers of helping me!!
Ms. Hooks!!!
I came in today to make a payment and a nice young lady named Sabrina welcomed me with open arms . Sabrina is very friendly and helps you with everything you need help with . She is the best ask for Sabrina her communication is on point!!!
Sabrina has very good customer service skills.. she was such a big help to me and my wife.
Thank you again Sabrina!!
I was assisted by Mr. John at the Gandy Blvd. location last week. Mr. John was a true pleasure and very professional. I highly recommend this establishment, just ask for Mr. John.
Yolanda awesome service and fast.
I walked in and immediately was greeted by John. He made sure I knew all the details about different size storage and what size I would need. 10/10 experience thanks to John.
I can’t say enough great things about John at Public Storage! From start to finish, he made the entire process of getting a storage unit smooth and stress-free. He was knowledgeable, patient, and took the time to answer all of my questions while making sure I found the perfect unit for my needs. John went above and beyond to walk me through everything step by step, and his professionalism and friendly attitude really stood out. Excellent customer service like this is rare these days, and I truly appreciate his help. Highly recommend asking for John if you need storage—you won’t be disappointed!
John has excellent customer skills. John unstood the assignment. John was very helpful. Thanks for a job well done
Yolanda was very patient, examined everything well and gave me a tour. Nice facility!
Sabrina is the best PM in the whole PS world she runs to different property's and helped me at both thank you so much sabrina
Outstanding Customer Service helping me get my Publix Storage App installed!
He is very patient and knowledgeable! A++
John has great customer service! He answered every question that I asked! My experience was great
Sabrina has been amazing she keeps the property nice clean and presentable this girl is always on go !!! She definitely knows what she’s doing … I have stored with public storage for a long time and moved from one property to another and as I was sad to leave Sabrina because of her amazing customer service skillsI was excited to see her face at the new property!! Keep up the good work Sabrina!
My experience at Public Storage was 100%!
I truly appreciate the outstanding customer service that Yolanda provided today. I am amazed by her work ethic and her willingness to go above and beyond to help. She made my visit pleasant and stress-free, and I’m grateful for her professionalism and kindness.
Yolanda was a godsend!!! I desperately needed to move to a larger unit and she helped to make it happen. Even more she was so kind and friendly and eager to help with the logistics of the move. I had a bad day and just her happy spirit and willingness to help me made everything so much better! This is a nice and clean facility and I definitely recommend it. Thank you Yolanda, I appreciate you so very much!!!!
Taking moment to thank John at the Gandy Public Storage location—absolutely outstanding. John greeted me with professionalism, patience, and genuine kindness.
Thank you again, John—excellent job! 🙌🏻
I’ve had a great experience with Publix Storage. Everything was clean, organized, and easy to access when I needed it. John was friendly and helped me find exactly what I was looking for. I appreciate how well-maintained and secure the storage area felt. Overall, I would definitely recommend Publix Storage to anyone who needs a convenient and reliable place to keep their items safely. Thank you John for making it stress-free!
I had the pleasure of being helped by John the property manager today he explained all of my options for an transfer and made it a smooth transition.This location is very spotless the staff is very friendly and Mr.john made my overall experience absolutely amazing.Thank you for going above and beyond to make things stress free and easy for your customers.Exceptional Customer Service.
I had an amazing experience at Public Storage thanks to the outstanding service I received! From the moment I walked in, Jhon was incredibly helpful, patient, and knowledgeable. He really took the time to understand exactly what I needed and went above and beyond to help me find the perfect storage unit.
He walked me through all the options, answered every question I had, and made the whole process super easy and stress-free. I couldn’t be happier with the service.
If you’re looking for storage and want someone who actually cares about getting you the right fit, ask for Jhon. He’s the best!
Yolanda and John provide premium service today! Thank you!
This public storage is bar far the best I have been to,very clean the staff is absolutely amazing especially Yolanda. She helped me with everything I could need.
Very clean facility, unit reservation online and check in was easy
Sabrina was very helpful! She was knowledgeable and made it a seamless experience.
Yolanda was so sweet and helpful - Definitely a passionate and hard worker!
I have been a customer at this location for over three years. The level of customer service that Yolanda provides is always above and beyond Excellence! She knows the polices and delivers them in a way that is friendly and on point. I appreciate my interactions with her at this location. Public Storage needs more team members like her.
Great experience storing our daughter's college stuff! Yolanda in the office has been terrific-- competent, friendly, and very helpful. I also appreciated the shaded parking area for loading/unloading. Thank you for making it easy!
Yolanda was amazing!! She made it such an easy and fast move!!
John is was extremely helpful!!! Fantastic customer service. Because of him, we now have 2 units at this location.
Excellent Service by Tony!! He helped us out by choosing the right locker and telling us about the correct dates to get our stuff in or out.
John was FANTASTIC!! I had the BEST experience thanks to his informative, professional service.
5 Stars – Exceptional Service at Gandy Public Storage!
I just wanted to take a moment to sincerely thank John at the Gandy Public Storage location—he was absolutely outstanding throughout my entire rental experience. From the moment I walked in, John greeted me with professionalism, patience, and genuine kindness. He walked me through every detail of the rental process, answered all my questions with clarity, and made sure I felt confident and comfortable with my unit.
It’s rare these days to encounter someone who takes so much pride in their work and goes above and beyond to make things easy and stress-free for the customer. John did exactly that. He was attentive without being pushy, helpful without hovering, and treated me like a valued guest rather than just another transaction.
In a world full of mediocre customer service, John stands out—and the Gandy location is lucky to have him. I truly appreciate his help and highly recommend this location to anyone looking for a smooth, reliable, and friendly storage experience.
Thank you again, John—you made a big difference! 🙌
Yolanda was amazing. I feel very comfortable now with the storage that she gave me. Her courtesy was amazing and very fast and accurate and answered all my questions. Thank you.
John does a tremendous job-Extremely knowledgeable
Just moved my items in today and Yolanda made my experience very easy!
I had some last-minute plans and needed a storage unit, and Yolanda was incredibly helpful. She walked me through everything, ensuring my information was secure and giving me excellent customer service. I really appreciate her taking the time to show me both storage spaces. Even when the computer was acting up, she stayed calm and remained informative throughout the process.
I had a big storage unit I was renting but the price has gone up so I was planning on moving out until I met Yolanda the property manager. She is super nice when I was explaining to her that I couldn’t afford this unit anymore so she showed me some of the smaller units to maybe downsize. I ended up down sizing also the price was better for me. Thank you to Yolanda for taking the time to help me and thank you for listening.
My experience at public storage was great. John was so professional and knowledgeable. He really paid attention to my needs and I would highly recommend this location and his excellent service. It was easy to rent and move into my storage. John was so helpful and so attentive.
Greta location! John was so helpful getting us checked in and all my information done!
Yolanda was helpful and so friendly. Thank you so much in helping me.
Yolanda, was super, she is great and her service was exceptional, was a pleasure dealing with her.
I had the best storage experience here I have ever had. John was incredibly helpful from the moment I reserved online to leaving the facility on my first trip. Storage rental can be stressful and John made sure I had everything I needed and made the whole process so seamless!
Yolanda was amazing. She helped me with all my needs in switching my unit over to another one. I would give her 100 stars if I could.
John was amazing and very helpful with getting me my storage unit
Hi my name is Amber H, as I've been at the storage Danielle as been the best staff. She's very kind and polite and always gets the job done, she always allows me to use the bathroom even when it's locked and allows me to charge my phone anytime if needed. She's an amazing worker and knows how to do her job right, thank you Danielle!! 3413 West Hillsborough Avenue
Yolanda was so much help. Thanh you for everything Yolanda!
Yolanda was awesome! Great service and super kind!!
I had to get a rental for the first time today and Yolanda made the process so smooth and easy! She was a delight to talk with and made the whole experience less frightening! She explained everything thoroughly to me and got me in and out!
John was very helpful to say he is new thanks a million John
John was very helpful. Nice friendly help. Pleasure to be helped by him
Yolanda was so friendly and informative as well as professional.
Much appreciative of the time
Yolanda was great with everything and the information provided on today purchase of the storage unit
Clean Storage, easy to use and Yolanda is so kind and friendly to me . Thanks Yolanda…🤗
Yolanda was very informative and helpful. Easy checking in
Fast, knowledgeable, friendly staff
I had a great experience today, with Yolanda. She was very professional, as well as very personable. Thank you!
Ms. Yolanda was an absolute joy to deal with, customer skills were above and beyond. Throughout contact, she has always been polite and transparent. Thank you Yolanda!
Yolanda was the best! Quick and easy!!!
This is a long time coming but I cannot say enough great things about Keith at Public Storage, Gandy.
I'm not sure if it's the company's expectations or his own self reflection but he exemplifies what it means to be a great team member. You would like he owned it with how professional, hospitable and knowledgeable he is.
He is honest and accommodating. His level headedness allows him to communicate clearly and thoroughly.
I've been renting for about 3 years now, have had to move units, had to return a key, received an unexpected increase in rent and he has handle all with grace. He makes sure to do what's right and not just what is easy.
The facility is very well maintained and you can regularly see him with his cleaning cart keeping it stick and span.
Keith is a keeper.
Thank you Public Storage for being a part of our community.
I wanted to do a review on my experience with this public storage and the customer care representative Yolanda. I don't put my real name in reviews, but my reservation was January 26-Feb 26.
First, I love the location of this unit. It's so convenient to be right off of the main road making it easy to stop by on the way home. It's always clean: I've never seen a piece of trash, spill, or even dust on the premises. Even the elevators smells good.
My only concerns it how cheap the company is to have only 3 carts at such a busy location. I've seen whole lines of people waiting to unpack movies trucks while people are loading and unloading as fast as possible knowing everyone is waiting on them. And not sure why the gate isn't motioned censored on the way out, pretty inconvenient.
Regardless, Yolanda made the a great experience of renting a storage unit! She was friendly, professional, thorough and knowledgeable while offering options that would suit my needs. She also seemed happy to spend the time it took to find me the perfect unit and was helpful in me making the best decision based on the options.
I asked about her experice as an employee being that I'm considering a change of pace when it comes to work. She was open about her positive experience working for PS and her pride in doing her job-- which really has me considering applying in my new area. She is alert, competent, accomodating, straightforward, very personable and really set the tone for a positive experience. If I needed long-term storage I definitely would've chosen this one.
Yolanda was very helpful. 10/10
Yolanda was amazing!! I had to transfer units from a different location and she made the process seamless! Very happy with her help and expertise!
They're making it really easy for me. Between the app, the auto paying, and the climate control, I could not be happier.
Keith was great at helping me with switching my unit to a bigger one! It was very simple and fast!
Great team. I received wonderful service once I was able to locate the property manager. I would recommend.
Thank you Sabrina for your speedy help. Love the service, a lost art in today’s world. I highly recommend this site just because of her!
Keith was Friendly and helpful! He went above and behind to help me find the right sized unit and made things easy and accessible for my move! Thank you Keith!!
I don't usually write reviews but I was impressed with the service Yolanda to me yesterday. She was very helpful and transparent with the service she provided to me. Her outstanding and professional customer service contributed to my decision making to rent the 10x10 unit space 2038. The property was cleaned and well organized. Yolanda thank you!
Yolanda and Keith were very nice and helpful. I really appreciate them in my time of need...
Keith was very helpful and informative with all my queries.
Never have any issues but why is there NEVER any carts available? Two cars in the parking lot and I have to wait 20/30mins for someone to return a cart. Happened the last few times. Return the carts people.
Two months later since I left this review and STILL NO CARTS.
Great customer service! Highly recommend.
Yolanda at this location 4625 Gandy Blvd is a consummate professional who stand above others. She is a problem solver, intelligent and tenacious in finding the right answers to multiple issues with my storage in another state. She stuck with me to totally solve all the problems.
Yolanda did a great job helping us get the best deal! Recommended!
That's a great ! time with Yolanda
Kieth has been so helpful. Nice clean and accessible storage center. Yolanda help me the next week and this place is great and has awesome rates. Thanks you two!
Keith always provides excellent customer service! And the place is well kept up.
Clean facility! Keith is always so helpful and kind!
Alex and Amanda are amesome!
Very helpful
yolanda was great no issues
Yolanda did a nice job she dedicated to her position. I appreciate it.
Keith was awesome! Super helpful and showed us everything we wanted to see. If you’re looking for a storage unit, I highly recommend this place, ask for Keith!
Keith was an amazing help! Made everything very easy for our first time here and helped us lots! Thank you Keith!
Keith is amazing! Phenomenal customer service!!!
Great customer service thank you Keith
Keith was very helpful and helped me get into my unit. Patient and kind and understanding. Really appreciate him
I went to Clearwater public storage to help a friend with her storage unit .I was very impressed with the security of this facility. As we were moving things around in the unit a nice woman named Chrissy came up to check if we belonged there. We spoke for awhile and she couldn't have been more helpful or professional. This was a nice surprise. I have goneto other storage facilities and they didn't have a security gate or a staff member on site. At other facilities there were homeless people living in some of the units and there was even one a band used for band practice.
I recommend the storage facility with five stars. It maybe more expensive than others but your belongings will be safe.
Sincerely, Meg Jackson
Keith has been super supportive in keeping our storage costs from increasing $100 every quarter.
Keith was Extremely helpful and most definitely patient with me and the process. I would recommend renting a space here.
Keith was awesome! He helped me do everything over the phone literally in ten minutes. I’ve never seen customer service so fast and on point! Get that money boi
Keith was amazing and very professional
The place is always clean and smells nice
We had a great experience at public storage The facility was clean and well maintained. Keith was very friendly and courteous during the closing of our account. We will definitely be back in the future if we need another storage unit!
Keith is very helpful and kind.
Keith is Amazing customer service and very helpful
Keith was so helpful nice and very professional 👏
I had such a great experience with Public Storage . Keith was always so helpful with any questions or concerns that I may have. I look forward to renting from them again thank you so much Keith for all you have done.
Keith was super helpful even during such a stressful time! Clean and tidy.
Edit: Vacating process was super simple. Keith, was super helpful and detailed with every step and followed up with me as well to confirm.
Keith was very helpful and kind. I thank you!
Services are always great and Keith has been so helpful with every step and issue.
Keith is the best manager. All maintain well and a lot of help on all questions.
Keith was absolutely amazing! He helped me with the process and it was super easy and he was super funny as well! Thank you!
The manager Keith is awesome! He's very helpful and made the process very easy.
Keith is an incredible, I am not good with my cell phone and he patiently walked me through all the steps to successful become a member of Public Storage. I can't thank him enough!!!! You have a very professional member of your team.
Keith at the gandy location made everything so simple!
Keith is a superstar he makes it a pleasure to work with this company He's the only employee I know at the company and he's top shelf without him I'd probably would move to another storage facility
Keith is a great person looking out for his customers provides top notch customer service !
The experience was great! Keith was very helpful!
Keith is the best!!! Helped me with my storage unit and made sure everything was in its place. Very accommodating and I appreciate him very much. I will be a continued customer for sure if needed in the future. Thank you Keith!!!!
Keith at public storage has been so helpful and accommodating.. He has help me and my family make our transition seem less.
Very easy to use units. Safe and clean place. I had an issue with my locker, I locked it in a way that it got stuck and wouldn’t open with the keys. But thankfully Keith was there to assist me. He was really helpful!
This facility is fantastic, and the staff couldn’t be more friendly, skilled, and eager to help. Keith, in particular, went above and beyond to ensure I found the perfect storage unit for my needs. His exceptional service made the whole process easy and stress-free. I highly recommend this facility for anyone looking for reliable storage and outstanding customer care.
Keith is an amazing associate! I am so happy he worked with me and was prompt with communication! I would definitely recommend this spot to store your items!
Mr. Keith was great and kind helped me switch my unit very welcoming thanks for the nice service.
This is a great location, and Keith is extremely helpful. It's always clean, and I have had no issues
Keith was amazing and very knowledgeable.
Keith was kind and knowledgeable. The facility is clean and convenient. Thank you, Keith!
Keith was very helpful with the process
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Keith is great! Super easy to get my unit and very affordable.
Keith was awesome. Helpful and knowledgeable.
The place is clean, new, and if you have any question Keith is at the front office to help you!
They’ve been really great here, especially Keith. Glad I choose this spot.
Clean and esay access. Keith was a great help getting set up!
Awesome location! I enjoyed using this location a couple times. Very clean! I received excellent customer service today by a polite and professional gentleman by the name of Keith who just made my worries melt. My experience went beyond expected! I was handled with such patience and politenesses and professionalism that i had to be sure to leave a review! I will continue to use this location. One of the best locations i have ever been to and used. This location is clean but public storage is always clean in general. It you expect cleanliness and professional service and staff and convenience all in one, public storage never disappoints. This location is my favorite. I am a life long customer of this brand. Fast and convenient every time. Thanks Keith for your care today! No words for the level of excellence.
Keith at the public storage on Gandy is awesome. His customer service is 1st class
You need him to train other employees. For that world class service
Keith was amazing and very helpful
This location is great, very clean, professional. Keith, the manager onsite is awesome to work with, helped me take care of everything and also got me a unit that perfect for our need. This location is highly recommended and thank you Keith.
Managing storage for a client was made so simple with Keith’s help!
Very easy process, Keith was very helpful.
Keith was amazing and made my rental of the unit seamless. He was very helpful even though the computer was being a little finicky which is unusual. The facility is super clean and I am happy that I rented here
Manager Keith is always very helpful and very kind to me. Extremely patient and respectful. He does his best to help others while also being the nicest person around. Keith always helps me to his best ability and goes above and beyond for all customers.
Keith was amazing! Such a great help!!
Worked with Keith, extremely professional great customer service.
Public Storage on Gandy Blvd is the BEST! Keith, at the main office, is absolutely fantastic! His professionalism and dedication are truly commendable. He always goes above and beyond to ensure everything at the facility is operating correctly. I highly recommend this location for storing all your belongings. You will be satisfied!
Keith the manager property help me out and the service was amazing and he so kind thank you so much Recommend their service
Keith was extremely helpful and professional. He helped me transition into a smaller unit. The process was easy, fast, and efficient.
Great storage unit, very easy to buy & Keith is amazing!!!
Super clean facility, secure, and easy to access. Keith set everything up very quickly and guided me through how to access everything. Thanks!
Keith was great he made sure I came in and got the storage unit I needed would recommend 10/10
Keith is very helpful and respectful and also fast with service
Just recieved a storage unit and its perfect. Keith is such a great guy very welcoming and patient. He showed me around and instructed me on how to work the app for the gates and doors. If you're looking for a storage unit in the Tampa area this place is excellent. It also smells good here which means they clean often and have ac.
always a pleasant experience at public storage. Keith is incredible. Always helpful and willing to go the extra mile for his customers.
Great Experience! The staff there is very friendly especially Keith. He always goes the extra mile for his customers. Great location too!
Initially coming from out of state and recommended location by a family member, Keith has always been the best Manager to work with from the initial time of move-in to current (almost 1yr.) He's all around very helpful, willing to work with customers, excellent customer service, deserves a salary raise and higher position in the company for the value he brings to his customers. He is an asset to the company and to his loyal customers. Any c-level executive from corporate would be a fool not to appreciate him. We're glad to have excellent management on-site like Keith, wouldn't want to work with anyone else! Thank you Keith for all that you do!
Keith very kindly helped me out in a tight spot and was a great help.
The manager, Keith, was so helpful and nice. I highly recommend this Public Storage for anyone in need of some extra space.
Keith is the best manager at public storage he’s very friendly and always looking out for you best part of my experience
Keith is amazing! Very helpful!
Keith at the Gandy Blvd location is so professional, personable and most helpful. This is my 2nd time dealing with. Great experience!
Keith was a breath of fresh air!!! Very polite and courteous he made our move into the unit very easy. Thank you Keith for your service I definitely appreciate it!
Had some questions during the move-out process and Keith was of great help. Managed to get everything sorted in just a couple of minutes!
Keith was super helpful, I’m happy I am using this facility
Made a reservation for space online, when I went it to get the lock and set up the account Keith helped us. He was very informative and pleasant to work with. Answered all my questions and made sure the app and codes all worked. Thanks for your help!
So easy! Great service by Keith.
The easy part is my favorite.
Clean, elevator working, ac working all good things.
Yolonda Amazing job. Thank you!
Everything was great. Thanks for your help.
Kevin shows great customer service and support skills and was knowledgeable in storage
Keith is very helpful all te time.
Keith is the man! Got me hooked up with a great unit. He made it super easy and fast! Location is clean and managed well. By far my favorite storage place, I've had the pleasure of keeping my extra things.
Hi Keith is very professional and friendly. I highly recommend his service; it’s excellent.
Easy move in. Keith made it a breeze.
Keith made the transfer process smooth, fast, and easy!
Great rates and Keith at the front office was extremely helpful and polite! We moved from Life Storage and are much happier.
Keith was super helpful through the process of transferring units.
Keith was great and made the sign up process quick and easy!
Taylor, Sierra, Linda are fun and knowledgeable. Highly recommend, go for the great customer service.
This is my second time renting with Public Storage at Gandy Blvd and they are always a great deal and have the best staff to work with. Any issues, they address ASAP and I can always get someone on the phone when I have a question. Special shot out to Keith who helped me this second time and made the over the phone booking a breeze!
Sierra and Taylor great customer service highly recommend
Keith was absolutely wonderful!
Keith was great. Fast service 5 stars
Sabrina is an Amazing Supervisor and has a great team working with her. I have rented a storage unit there for 15 months and will be a loyal customer for a long time!
Keith was amazing! Customer service was fantastic!
We had a great experience at the west Gandy location in Tampa, Florida. Keith was very professional and made the whole experience worthwhile with the transferring of one unit to another. I highly recommend you visit and see Keith.
Keith is an excellent service provider. It made my initial onboarding process easy. Definitely a credit to Public Storage.
Keith was a pleasure to work with and really helpful setting up my new account!
Very friendly staff (Keith was amazing).
Keith was great to work with and very helpful!
Keith helped me today to get setup and he is awesome! I’m excited to have this storage unit!
Keith Was A Great Host. He Made The Process Sooo Easy & Even Advised Me About The App! It’s Honestly A Easier Process Using The App To Get In And Out The Building. I Thank Him A lot Because I’m Already Exhausted From Moving. Thanks Again!!!
Well my first time at this specific location and let me tell you I'm was amazed even before purchasing my unit. Ran into a few disrespectful tenants but none the less. I was able to move in and situate my things in a timely manner. Keith has been nothing but beyond helpful and always on duty. Definitely spreading the word to my family and friends who reside in this area.
Keith was an amazing help getting me moved into my storage unit.
Very nice place and staff is awesome and very helpful
Keith is a hard worker for public storage. He treats people with respect, He also explains things thoroughly.
Excellent service, thank you Keith.
Keith was very helpful and knowledgeable!
Keith was super helpful! great help!
Just got my initial from Keith. He was very clear with the process of accessing my storage space and even walked me to my space. Will recommend this location in the future.
Mike
Just checked in and was given a great customer service experience with Keith. He's the best!
They got good employees
The one Keith. He so nice
Keith went above and beyond helping not only choose an upgraded unit but also provided great advice, service, and support.
Keith was very helpful and respectful
Keith was very helpful. Fast acting i really appreciate his efforts … if you need help ask for Keith !!
Keith fue muy amable y servicial. Los precios de la web y las ofertas en verdad aplican.
Excellent customer service! KEITH was absolutely amazing and helped me with all my needs! Definitely 100% recommend. Very clean and neat
Keith was a great help.
Thank
Keith was very thorough with showing me the different sizes and locations of his to make a good decision on wish to select.
Keith came in and showed me various different units and his customer service was excellent!!
Keith did an amazing job helping get me set up in my new storage unit!
The facility is clean and I love that the main loading entrance is covered so you can load easily - even if it’s raining.
There are plenty of carts and the wheels roll really smooth.
Happy to see how the rest of the relationship goes since I’m a new customer!
The managers have been friendly and knowledgeable whenever I have had an issue but just this once the newer one told me the price for a new lock and keys to be replaced after I explained the situation to him and he was very cool and understanding about it and I recommend this wonderful place to anyone looking for an affordable 5 by 10 storage space for like 154 a month!
Very clean and organized place. Mr Keith offers an Excellent service and always is ready to help when needed
Great service
Thanks Keith!!
Keith was very helpful and friendly. Patient and made sure I had everything I needed before I left.
This is my first time at Public Storage on Gandy Blvd. Keith was very kind and helpful, and he showed me the ropes and took me to my storage. Plus, the prices are very reasonable. Definitely, I highly recommend public storage.
Keith was awesome! Very professional and helpful.
Love this facility and appreciate the staff even more!! Keith went above and beyond to accommodate the unit we were looking for. He was friendly, professional and made sure we had all the details we needed! Not to mention this facility is ALWAYS very very clean and well kept!! A++++
Keith was very efficient and helpful
Keith made moving in today easy. Friendly and informative. Glad I came.
Keith. Knowledgeable and super nice!
Keith was awesome to deal with. Very clean property, and signing up was easy and transparent.
Keith went above and beyond. Thanks for your help today.
Keith was great to work with! Made the experience very smooth and easy.
Worked with Keith at this location to get me set up with a unit. He was very communicative, helpful and a pleasure to work with! The location, price and convenience of access makes this place my new go to for storage needs!
Keith at Public storage has excellent customer service and explain everything so I understood the process of how it’s done Florida.
Keith is wonderful! Whenever I needed help with my account he was the go to person to get things in order. He also was more than willing to help me when I needed to load my belongs into my truck. He always went over and above. The next time I need storage I will sure to go to Public Storage South Tampa!!
Keith does a very great job at what he he's always very helpful thankz so much for everything you do here at public storage 💕
affordable prices. I would like to thank Keith for helping me out with my storage situations. He is very understandable and will do whatever he can to help you out.
The storage facility is maintained nicely and Keith is always pleasant and a big help when you need it!
Great storage! It's very nice.
Keith is the man. Made the whole process super simple. Great service.
Everything was easy and Keith was awesome to work with! Great customer service!!
Keith was very helpful and got everything done for me fast .
Keith was awesome and he was very patient with me and my friend. He answered all my questions; I appreciate him for being helpful!
As indecisive as I am about where I should place my things and how much space I need, I was astounded by Mr. Keith’s help. He went above and beyond on answering various questions and assisting me with checking different units for comparison. He was very patient to my needs and because of that, I feel relieved now, thanks Mr. Keith!
Absolutely love this storage unit. Get climate control, clean and easy to get to me unit.
Public Storage Manager Keith at location 4625 W. Gandy Blvd. was very helpful and made sure that our service in renting storage units went smooth. Thank you Public Service and Keith for the wonderful help.
Mr. Keith was so helpful and professional in helping us to get a unit as well as understanding our transportation situation. Thank you!
Today I went in to get information on my new unit and Keith the manager was so helpful. He explained everything so thoroughly. He also was able to upgrade me to a new storage unit since I needed the space. The process was so smooth. I am so grateful for his help. Definitely recommend.
Keith was great!! Very professional and cares about Public Storage customers. Location was very clean!!
Keith was amazing…I enjoyed the swift and easy move in.
Ariel is the best we love love love her and highly recommend her always .. facility is very clean she’s amazingly good and is extremely helpful ..
Keith was extremely helpful, friendly and knowledgeable. Also very kind and patient with the other customer who spoke no English. Very impressive.
The staff and management went above and beyond with my beyond stressful moving process. The property manager Keith even ordered a pizza brought it up to my unit to split after I had been there all day. Highly recommend this facility!
Keith's customer service is outstanding. He guided me in renting the correct unit for my personal belongings. He gave me a tour and answered all of my questions. Put my mind at eaze. I recommend this place to family and friends.
Keith was really amazing, he helped us right before closing to make sure we get a good/nice/clean space, he also helped us find fantastic/patient movers to help with our move. The facility is great with dolly’s and the space is secured/we feel safe. I would definitely recommend this place to anyone looking for storage in the Tampa area. Thank you Keith for all that you do, we greatly appreciate you. Your regional manager needs to know that you deserve a promotion/raise, for always giving excellent customer service, every time, since I was referred by a family member.
Thanks again.
Made a reservation online, came in next day and got squared away in no time. Place was nice and clean and service was great! Keith the associate was beyond helpful.
Very helpful in renting a storage unit
The best experience I’ve had in a very long time from this company. Thank you for your help and kindness
Customer service was top notch. Professional and friendly. Highly recommended
Love this location! Keith gave us great service and attention. Very professional. We recommend it.
I worked with Brian who worked around my busy schedule to get me a unit for a last minute move out. He was kind, professional and super informative. He answered all my questions and even helped me out the first day I moved getting a few things taken care of. Highly recommend this place, it is also clean and very secure.
I was in need of some extra space and Brian at Public Storage certainly made sure I not only received the right size unit , but Brian made me feel comfortable making the right decision.
I just wanted to take a couple mins to recognize the manager Jennifer at this location. She had gone above and beyond to go out of hey way to help me more than once. She is a huge asset to this company. She is all around just helpful, compassionate, friendly, and definitely an amazing manager! This location should and I'm sure already does appreciate the pride She must take in her work to go above and beyond the way she has.
Jennifer and Ariel, very kind and helpful
Jennifer at the front desk is the best. So friendly and helpful.
The facility is clean and modern.
The entire process was very simple.
What a beautiful experience! Jennifer and Amber have been amazing! They have the best customer service out there!! They were so friendly, patient, and helpful with setting up my storage. They also took time help me with every concern that I’ve had and they are so kind. Thank you both for a wonderful 5 star experience!!!!
Jennifer was super friendly and accommodating. 5 stars for her.
Had some issues not being able to fit my car into a 10x20 unit at a St. Pete location, decided to switch to this location and get a smaller unit and store my car elsewhere. Jennifer was extremely helpful and understanding, she even went out of her way to get my other unit cancelled as there was no one to talk to at the St.Pete location. Very impressed with her dedication to excellent customer service.
This storage is very clean and well kept, also Jennifer and Amber were awesome! They helped with all questions and concerns that I had. Love this storage been here for a little over a year and they are great!! Thank you guys!!!
Jennifer and Amber were AMAZING!! They were patient and kind with my questions and they solved any problem I had. 10/10 would recommend 🙌🏽
Jennifer and Amber are the best! Made my stay well worth it! Definitely recommend this location
Jennifer was amazing!! She was very helpful today with my rental unit! She is great at what she does and I look forward to seeing her again soon! Thank you Jennifer I hope you have a great weekend and keep spreading that positivity!
I have been renting a unit at this Public Storage location on Gandy blvd since August 2022 and I must say it has been nothign but positive. The manager on site (Jennifer I think) it seems is always on site sweeping, cleaning, checking things with a clipboard in her hand lol and even knows me by name. I sleep soundly at night knowing that she is managing....well.....my life in the form of things that are important to me. The facility is very clean and I have NEVER seen a bug or rodent (my biggest fear and from what I understand is quite rare in self storage).
Thank you Self Storage and than you Jennifer(the manager)
Ambr was such a help this place really cares
I spoke with Amber and Jennifer they were beyond helpful! Great job ladies keep the good work up, the place was so nice and clean.
Jennifer, Derek and Amber were very helpful to me when I came and couldn’t remember where my unit was at! I went to my second unit at a different company and they were above and beyond rude to me to help me find my other unit! I guess what they say about Public Storage they treat you like family…..especially when you’re a truck driver! Thanks guys for your upmost respect and helpfulness! #TruckerLife
Excellent clean storage facility and ladies that work there are super duper nice and friendly. Reserve online cause u sometimes can get a little better price but either way, the rent is very reasonable. By the way, i noticed a few people commenting the about the elevator being out, i did not see this issue, people were going up and down them just fine. So either they're fixed or people weren't operating them correctly or something.
Great service and Jennifer is very helpful.
Jennifer was very helpful and answered all the questions we had and went above and beyond meeting our needs thank u so much Jennifer for everything
Thank God our google search took us to that public storage.. Jennifer is the sweetest person on earth,she is a great customer representative for the company very warm welcome and knowledgeable!🙌🙌🙏🙏
Jennifer was such great help at helping me get my storage back and answering questions, excellence customer service and wonderful personality. Thank you Jennifer!!!!!
Outstanding customer service - Jennifer and Ashley were at the site when they said they would and helped resolve my issues. ABOVE AND BEYOND SERVICE!
Jennifer was amazing, she was very attentive to my need. Phenomenal experience!
Clean, affordable, Great team, excellent customer service A+++ 👍🏾
Jennifer was awesome assisting us with our account set up. Thank you
great prices!! Jennifer was amazing. excellent service. highly recommend her for your storage needs!!!
Jennifer was a really sweet lady she really helped me out. Made the process simple and easy !!! Really appreciate her
Jennifer is a very kind Lady , the place is nice , big , and clean!
I had a wonderful experience with this public storage location. I would like to express my thanks specifically to Jennifer for all of her help during move out process! Definitely recommend this location!
Anaís was amazing in helping me find the perfect unit. She was patient and answered every question I had. Highly recommend if you need storage.
Good people okay services
Great place!amazing staff,Nicole was great with answering all my questions. Highly recommend.
The girl working the desk I forgot her name on May 31st is excellent very friendly and professional
I had a great experience today at public storage. The person working Nicole went out of her way to make it an easy move in. Thanks Nicole
The building is very nice and kept clean. There are lots of great unit options.
Bre was very helpful and informative of the area as I just moved down here! Thankful for her service!
Thanks bre for your service and help! Made my move in easy.
Came in and asked for help and Andrea went above and beyond.
Andrea helped me immensely. Best storage unit I could ask for.
Andrea was amazing. Best customer service ever!!!
I had wonderful experience calling this locations prior to renting a unit. Also great customer service thank you. Andrea
The onboarding experience is why I went with this place. It was extremely easy and everyone was really nice. I spoke with John on the phone as well as Andrea. The first month is only $1, but there are various fees that require a larger sum for down payment depending on your options. Unfortunately this is how it is pretty much everywhere else, so the friendly staff and simple experience make this place a no brainer.
Andrea was amazing super sweet and very fast you really tell she cares about her about her job and her customers she had another customer in the office when I arrived acknowledge me and was so efficient thank you Andrea you made this stressful process super easy thank you again
Andrea was so sweet and helpful will highly recommend you come here for all your storage needs ask for Andrea she is the best