This Public Storage has been amazing! Max, the property manager was a great help in getting my unit setup for me
Ryan and Jennifer at the Blue Horizon vw location in Colorado Springs were amazing. They helped me get set up and provided a good tour. Thank You!!
I worked with Max to check on some pricing and availability to store items from my parents estate. Even though I didn’t end up getting a unit he was super friendly and had no issues checking a plethora different options for me! If you want a clean, well run, secure indoor storage in north Springs go see Max!
Thank you for a good 5 years at this storage facility. I am all moved out and the process was easy.
Ryan was super helpful in getting us sorted with a unit last minute. Great service!
This Public Storage is extremely by far the best experience I have ever had with any storage facility! Max was super helpful in getting me the perfect storage unit I needed, greatly appreciated!
Max was very friendly and helpful!!
Max was very helpful in helping me get a smaller unit near my current one.
Max was super professional and helpful such a great experience
Max was helpful finalizing my rental agreement and touring the facility. The facility is clean, well maintained, and easy to access. Thank you for all of your help.
Max has consistently demonstrated outstanding performance and a strong commitment to customer service during his time at Public Storage. His contributions have been invaluable, and he is a tremendous asset to the team. He excels at making every customer feel valued as well as a master of clear and friendly communication, patiently walking customers through the rental process, explaining the different unit sizes, and answering all of their questions with a positive attitude.
Max was amazing!!! He made the whole process effortless for us and was very professional and knowledgeable of the property!!
My experience was amazing!!! Thanks to Max Garcia for helping me pick and choose what was best fitted for me. He was very kind and helpful, and was able to answer any and all questions I had. I definitely would recommend to others!!! Thank you again Max!
Max was awesome. I’ve had a unit as a business owner so I have to deal with deal as I don’t have enough space at my home and business for everything. Very professional and helpful. Being out of the state can be hard and he makes me feel secure with public storage
Max was so helpful and so nice with giving us prices and showing us around! He deserves a raise!
Max did a great job helping us get the unit we needed set up quickly.
Recently had to get a small storage unit. As much as I hate to pay for them Max made it go so smooth and got me a great price! Definitely come here if you need one, you won’t find a better deal around here!
The service was very professional.
Easy to work with. Well managed and maintained.
Very positive experience! Clean and spacious with more room than I imagined, 3 large dollies and big elevators to move everything fast. This was much less hassle than I thought it would be!
Relocating can be as exciting as it is stressful, perhaps even more so.. however, I recently had an excellent experience at Public Storage, thanks to Max Garcia! He expertly guided me through the different storage options, highlighting their top-notch security features like 24/7 surveillance and coded access. Max reassured me about the climate-controlled units, perfect for preserving my sensitive items. The facility was impeccably clean and well-maintained, which gave me added confidence. Max's friendly and knowledgeable assistance made my decision easy. I highly recommend Public Storage for all your moving and storing needs—ask for Max, and you won't be disappointed! Sounds to good to be true, but as a first timer using a service such as this in the adult world.. I expected worse, and compared to some of the other options i previously looked into, it was a no-brainer.
This facility has been amazing for me over the last year or so. All the staff I talked with helped me greatly in making sure I understood how the storage agreement worked. I especially am thankful to Max for being so kind as to clear what little I wasn’t able to pack upon moving out. Thank you very much.
If I were ever to come back to Colorado Springs in the future, the Blue Horizon location for Public Storage is top notch and the one I’d be using again.
Max Garcia helped me with my unit ! Great storage facility would definitely recommend getting one here :)
Max was awesome!!!! Friendly customer service and made the whole process super easy!!
Max was very nice and helpful.
I've had an amazing experience with Max Garcia he has been totally workable with me and understanding and has taken care of my needs before I even knew I needed them I think him so much amazing job thank you Max
Max was great. He was at the location waiting for us. He was very helpful and walked us around a few units as we were indecisive. Paperwork was a breeze
Max was amazing! He was super helpful and made the whole process easy and hassle free. Thank you!
Great, responsive customer service. Cindy is the best! Helped me understand move out timing requirements and offered a great solution for my specific, challenging circumstances!
Wonderful location, polite and helpful staff, great prices! Definitely will continue to use as long as needed and returned if ever need space again!
Nicest people in town! Helped me change to a more suitable unit today.
Cindy was very helpful to make for an easy experience 👌😎
I have been storing my daughters HHGs here for a year and half. I have had no issues with this location. It has always been clean and the staff have all been amazing and helpful when I have needed help. I recommend this place to anyone who needs a place to store your goods for a period of time.
Cindy, Tiffany and Rick have been amazing! They have kept me informed on the details of my storage unit application and special pricing, and have been very available to answer all of my questions along the way! I’m anxious to get my personal belongings moved over and stored with them!
Want to reach out for yesterday October 18,2024 I talk with Cindy and wow what a great employee Public Storage has with Cindy working there. If I had a business I would be trying to take her to work for me.Thank you Cindy for all you do.Your where awesome to talk with.
Rick was amazing !! Helped us set up our reservation and enjoyed great conversation!
I was helped by an employee by the name of Rick over at public storage. Which was extremely friendly and helpful with the unit I was needing. Thxz again Rick for your quality work. Absolutely a clean environment.
i’ve had this unit for a very long time with no complaints whatsoever. however a small issue came up with my payment going through the app, so when i contacted public storage about it, Cindy was a pleasure to work with, she helped me run my card again and made the whole situation easy and hassle free. highly recommend this location if you’re looking for a clean, friendly, and very efficient storage unit.
I received excellent service from Krista. My situation was very challenging as I live overseas, but Krista was able to bring out-of-the-box solutions to navigate the corporate policies and help me secure the appropriate storage unit for my furniture and boxes. I highly recommend working with her. The facilities themselves were very clean and well kept. I recommend them highly.
Yesterday, 8/30/24, I received excellent service from Rick. He was very helpful and courteous in navigating me through transferring my unit. I was downsizing and wasn’t sure which size unit I would need. But Rick sorted me out.
I just called about my rent going up this month. My finances are very tight right now. Cindy was able to give me a discount for 3 months which is the help I need. Thank you, Cindy for the help and kindness!!
Stop by to check out units and spoke with Cindy who was very kind and knowledgeable and helpful
Absolutely top-notch service, value and satisfaction with my introductory move-in with this Public Storage facility. Billie Jean and Kali went out of their way to make this process as efficient and pleasant as one could want. I thank both them and Public Storage, as a multi-year loyal customer and look forward to remaining so in the future.
This facility is well maintained, clean, and the staff has been wonderful. Thank you, Billie Jean for your professionalism.
Billie Jean was extremely friendly and helpful!
Billie Jean is awesome! She was very knowledgeable and friendly. I was able to get the unit I wanted quickly without any issues!
Billy was super helpful and probably the friendliest person alive!! Affordable rates and clean units in the location possible!! Would have given them 10 stars if I could.
Billie Jean is a great asset to public storage helped me get what I needed
Awesome Service! Billie Jean was very helpful and knowledgeable!
Tiffany and Billie Jean were a huge help with my issue! Clean facility, great experience.
BILLY JEAN at 3601 Blue Horizon Vw, Colorado Springs, CO 80924 was absolutely AMAZING and helpful. Switched out my units to a more convenient location, set me up with autopay, helped me cancel my insurance, and also brought me a cart from the other side of the building (because other ones were in use). Just an awesome person! Thank you
Billy Jean was very friendly and helpful, my storage needs were met quickly, kindly and professionally
This public storage is the cleanest and most helpful self storage place I have ever seen. The property manager, Billie Jean, is the best. Thanks
Billie Jean was very helpful respectable in helping me find the right storage for my family to move to this area. Thank u
In my search for self storages I was very impressed with the property manager Billie Jean. She was very knowledgable with the information I was needing to make a decision that will be right for my needs.
Well lit access anytime great customer service
I rented my unit this morning and Billie Jean was a great help with all of my questions. There should be more like her.
After having to consolidate my storage in Parker and move things closer to home I left a 50 foot by 18 ft unit 24-hour access and stumbled upon Public Storage in Northern Colorado Springs on Highway 21 at blue Horizon. Not ever having been to a storage facility that is multi-level I was apprehensive at first but be assured the gentleman that was there to help me and answer all my questions reassured me that I could secure a couple large units if necessary outside with a similar access. Assess the units seems that this will work out perfect and be within only a few minutes from my new residence. I want to thank Max for giving me a tour, a walk around and information in regard to the size of the units as well as a visual showing me where the units were outside, how accessible and how the units were fit for size. He told me also there were other facilities around town that possibly could handle something similar to what had Parker but hard to come bye which I did call and confirm that information. Overall Blue Horizon is a fantastic facility and a great location very clean organized and well thought after. The employee Max was very knowledgeable thorough quick and quite energetic which made this process so much easier and seamless where as it could have definitely been a daunting and frustrating day thanks again Max oh and ironically this man happened to have first-hand knowledge of the facility I was at in Parker so he know exactly the size of unit I was in and what I was meeting I can't say enough great things this was surely a blessing and I'm meant to be situation today thanks again looking forward to a smooth process renting from this location
The online listing for the storage locker I rented was misleading. Once I arrived at the facility after reserving the locker, I found out that the locker was not at ground level and I needed to wheel over stairs to access it. I needed to store some heavy things, so this was problematic for me. Also, my locker door only opened part of the way because of a vent on the ceiling blocking it. This locker was possibly the worst locker in the entire building, and that was not effectively communicated when I reserved it online. The price of the locker increased by 35% a few months after that start of my rental period.
One of the three times I accessed my locker, there were no carts available for transporting my items despite there only being 4 or 5 cars in the parking lot. 20-30 minutes of my time was wasted waiting for a cart to become available.
That being said, the manager was friendly and helpful when I told her about my dissatisfaction, and she was able to issue me a partial refund for the locker.
Good safe clean storage by Pine Creek High School .
Billie Jean provided my husband and I with tremendous service today at this public storage location. I highly recommend this location for public storage.
Awesome customer service! Billy Jean was polite, respectful & extremely considerate! Thank you Public Storage!!!
Went in to ask some questions about a unit I will be needing in December. Billie Jean was very knowledgeable and gave us all the information that we needed. I will definately be storing at the Blue Horizon View location in the future. Great Customer service. Thanks Billie Jean.
The people at this location make this place great - Billie Jean is taking care of it! Most people are only picking storage units based on price and location, including myself, but having good people there makes a difference.
I was not impressed with the online experience reserving a unit, with hidden fees and inability to select the right dates and units. When I showed up in person, Billie Jean squared it away. She also personally checks the grounds and ensures the units are secure, so I know my belongings are safe. Really happy with the in-person experience.
Skip Public Storage's miserable web experience and just go straight to the sales office on site.
Heather was SUPER helpful. Thanks a bunch!
Heather was very knowledgeable and helpful with all the questions I asked and made the move in process very easy
Came in to get a last minute storage for some extra things from my move and Patricia was just the best help in helping me find the a unit to fit my boxes and extra belongings. Walked me through all the steps and made me feel attended to! Recommend her for every person looking to get a storage at this location
I had the best experience with Ms. Patricia, she is so nice and helpful, went above and beyond to help me.
Patricia was the greatest help ever! I am glad my things are able to be kept clean and safe! Highly recommended!!!
I was helped by Patricia and she was wonderful. My day was beyond bad and she went out of her way to turn it around. The facility was clean, affordable, and the staff was amazing, Thanks, Trish!
It was great. Patricia was great!!
The facility has been awesome and Trish has done an excellent job helping me keep my head on my shoulders while we've been moving.
Patricia is so kind. A pleasure :)
Krista did a great job helping me out. She was very nice and kind throughout the whole process!
Trish is literally the nicest person I’ve ever came across at any storage facility.
I cannot believe how unbelievably friendly and helpful Patricia was! It bummed me out that we were unable to find what what we needed here, but I cannot begin to tell you how thankful I am for her help in pointing me in the right direction!
Patricia, you rock!
Excellent service, clean facility. Pat was so nice and helpful.
Wonderful experience. Trish is extremely helpful and pleasant.
Good location & very Clean. Patrica (not sure of her last name) was extremely polite and helpful. She made sure to answer all my questions and made it a pleasurable experience. I would recommend this location for your storage needs.
Patricia was very friendly and helpful when I went in last week. She made the experience very pleasant and answered all of my questions!
Krista was great! Very helpful.
I was there bright and early when the office opened. I was greeted professionally by Krista who was extremely helpful. She was able to get me in and out very quickly and was very knowledgeable of her property and what they had to offer. The facility was very clean and customer service was impeccable! I would definitely recommend this location for anyone who is looking to rent a storage unit.
Customer Service is amazing, I was deployed and had no worries. Even through the hard times with COVID the staff was very caring.
Convenient location, the building is, I believe, less than 2 years old and it is very clean. I stored my household goods here for almost a year between moves and everything looked great coming out. The staff was always responsive to questions and helped us to find a 2nd unit as close as possible to the first when we needed it. Easy/direct access to the 2 lower levels (1 in front of bldg, 1 in back), and there's a quick/large elevator to get you to the top floor if you have a unit there. Never had to search for a cart - they were always around at the entrance. A great choice for storage. Tip: check the corp website at different times for the best pricing.
working with Krista in the office was an absolute pleasure! she knows what great customer service is all about!! i would highly recommend the location at 3601 Blue Horizon View Dr to meet your immediate storage needs.
Very helpful customer service