I have nothing but good things to say about Barbara. She has always been very helpful and watches over the property. But extreme price increases after new ownership have forced me to move after a long time rental.
They’re very clean, safe, and punctual. Barbara knows her information, she’s been here for over a century! She’s got this place covered.
Barbara was great. Smooth and easy process.
Had a bit of confusing with the online pricing and specials but Barbara in the office was kind enough to make sure we got it sorted out and was left satisfied.
This place has a lot of factors about it that can be better; the fact is, the corporation doesn't seem to pay much attention to requests for assistance in the app right under help and support, nor email, phone calls, or messages left with staff on-site, to either the district manager or to corporate. I've asked and sent MANY messages over the course of YEARS, and received little to no response and/or productive action in return.
However, over the course of some of those years, I've had the pleasure of getting to know one of the staff a little (Cindy), and witnessing her while she's working.
She shows IMMENSE dedication to this place (which doesn't strike me as being worthy of her); one can tell in everything she does, she truly loves her job, this location in particular. Anytime it's brought up, her entire countenance brightens — even if she has reason to complain, she makes any complaints in good humor, while still remaining positive & upbeat.
I don't know if they really treat employees very well; I know they don't necessarily uphold great standards in many other areas, but she most DEFINITELY improves upon things, putting great effort into keeping it clean (both inside AND out of the office), really making sure to sweep & de-cobweb religiously, ensuring a bathroom that's *actually* clean, and making sure to put in the time to make 'all the calls'.
Cindy is a true gem 💎 — if she'd let me hire her, I'd snap her up in a heartbeat; but alas, she LOVES working here. I sincerely hope they appreciate her — I know I sure appreciate the clean bathroom! Give that little powerhouse something to *Really* work with, and I can't even imagine how she might soar to new heights of success. Her attitude and care for the patrons here is definitely something to respect, admire, and mirror.
Cindy: THANK YOU for always going above and beyond to provide amazing service — you really do succeed! 🙏💌🙇♀️✨
Barbara is such an amazing help and shes made us feel welcomed here at the storage unit!
Barbara was lovely and very helpful - thank you!
Barbara was so nice and welcoming. She provided much info about this storage facility
Barbara is the sweetest woman ever! She has been so helpful moving in and out. We love her.
Easiest experience of any storage facility I’ve ever known!
I began storage in March 2020 and the comfort of knowing my newly refinished antique furniture and family heirlooms were secure, under Barbara's professional and sharp eyes were all I could have asked for. June 2025 was my last month and I thank her for the ease of renting, handling any concerns, as well as questions.
Unfortunately with the new (Public Storage) Co. my 10 X 9 went from $293 to $374 (incl insurance) so I found a nice 10 X 10 closer to our home in west Marin for $237 (incl insur).
Nevertheless I appreciate having had this secure and well-maintained facility for 5+ years. The manager is excellent.
Barbara was great. & so friendly to. What. A pleasure
Barbara is wonderful, very polite and extremely kind! She has always been patient with me and very helpful!
Barbara is the best .so helpful and considerate
They were very helpful getting us in
Great friendly service! Very helpful and easy to work with.
This site is located close to the 101. The app was easy to use to sign up for a space and pay. The facility and spaces are clean. The on site staff were very professional and helpful.
I needed a unit in a pinch. I was able to secure one with ease and for a great deal. During my short tenancy, Barbara was so pleasant and provided all the information I needed courteously as well as professionally. I would absolutely recommend this location!
Barbara rocks.. super helpful and knowledgeable and polite set me up with exactly what I needed.
Barbara was friendly and efficient!
Barbara is extremely helpful. I have been able to get the right storage for what I need and very pleased with the services so far.
Very kind staff and easy set up for a new unit. They were very informative.
I love it, very nice people. Very well thought out. Very sweet.
Excellent customer service from Barbara thank you
Great place! Good people!
Great place with great people who work there thanks Barbara and Cindy
Easy move in, property and unit was clean and ready to store my stuff. Barbara was very helpful in the office when getting moving supplies. Definitely recommend
Mika helped me rent a storage unit. She was really nice, resourceful, knowledgeable and professional. I was impressed by how much she knew and how expertly she handled the transaction. Good central location, safe and easy to access. Mika made this a great experience. Will recommend to others!
Storage Sizes are good deals here... I was concerned about some of my items with the heat. Went over to the unit at high heat time of day in the latest heatwave... The inside unit with door close was cooler inside than in the shade.
That put my mind at ease, for those candle boxes.