Thank you Thank you Becky you are wonderful and so helpful
I have rented at this location for a few years now and Becky is the main reason I stay. She is friendly, keeps the property spotless and is very knowledgeable when solving any concerns that I may have.
Becky is awesome and always so helpful. I come in every month to make my payment just so I can see her.
I came to this location based off of a recommendation from a friend who had a great experience with Becky. I will say she is amazing! You walk in this location and it smells amazing not like just another storage place. Becky always makes sure her customers feel welcomed and taken care of!
You definitely want to store your items at this location. The property is obviously well maintained. Becky provides excellent customer service.
This location is always well maintained and Becky provides excellent customer service.
Shout out to Tim and Richard for helping me with my storage unit in Phoenix AZ on 24th Street. I'm excited to share how they treated me with compassion and followed through with everything they said they would. Thank you Public Storage I appreciate the support!
Thanks to Becks for the amazing service. Was panicking on loosing my keys and she helped me get everything corrected.
Drake was a nice guy. Helped us with a cart.
Jacob was amazing I will be telling my friends
It's wonderful to see this location shinning again with Becky back ag the front. You feel valued as a customer and a person when walking in and Becky acknowledges you. Welcome back Becky!!
I was moving my girlfriend in today. Drake was friendly and helped out with getting us a cart.
This place came through for us when another location down the road had been less than hospitable. Lauren at the front desk was very nice and helpful in getting us checked in.
The 24th Street Public Storage location is spotless and zero drama every time I'm there.
Lauren was very helpful. Thank you!
As always Becky was here to help and answer any questions I had! The customer service she gives is top notch and she really shows that she cares about her facility and customers!
Becky is amazing. Great service
I love this place! I've had my unit for a couple of weeks now...it's safe, clean and Becky was great with showing me around and getting me setup with a unit that worked for me, and she's always a pleasure to see and speak with when I am there! Definitely recommend :)
I've had a unit at this location for 6 weeks or so. Becky's service level is top-notch. Always personable, helpful, professional. The physical plant is spotless. It seems they attract easy-going, interesting clientele, as well. Everyone I've run into has been great.
I chose this location because my temp employer was using it; even though the job has ended, I hope never to leave.
Becky has always answered any questions I've had in person or over the phone. She is one of the reason I feel safe with my sentimental items being in my storage unit at the 24th street location. Becky's a true angel.
Great location, easy access even after hours and professional help in the office. Becky has always made me feel welcomed anytime I’m coming in. She’s a true people person and wonderful person over all.
Becky at 24th street public storage is awesome and always super helpful. We just rented another unit at our his public storage because of Becky and Spencer. Keep up the great work guys. 🙏🏻🙏🏻🙏🏻
Spencer and Ms.Becky did a wonderful job.And extended their professional courtesy far and beyond with care providing my mother with a wonderful storage unit with Easy access by an elevator. I look forward to doing future business with. "Public storage” and referring this amazing company and their management.To my family and friends five star rating
-MB
Staff (Becky, Spencer) are great. Very friendly and helpful. Access areas for customers are clean and well lit. Happy I chose to rent a unit here.
Becky has helped me with my storage unit on multiple occasions! Every time I come to the location she is friendly, hardworking and willing to help in anyway possible. I always look forward to when I see her around the property. Thank you, Becky for always being so friendly and helpful!
This facility is a little farther from my points of interest than I was planning, but after speaking with Becky, I wanted to stay at this location! She made the process so easy to understand, and even helped me a bit once I got there. Great service!! I would’ve definitely used a different facility if it wasn’t for her
We love this location. Becky is real easy to work with.
Becky is a dream to work with!
Becky is great; walked me through my first experience with this process, making it so easy. Ours was a pleasant and friendly transaction with no further questions.
I use public storage on North 24th Street for work. The staff is always kind, the facility is always clean and cool, they also have a couple of large carts to help you get your stuff in and out of the facility, plus they even have a bathroom for customers. Also Becky and Spencer are always ready to help when you need it.
Becky is very nice and on top thongs keeping property clean and great customer service!
Absolutely, been the most AMAZING experience I've EVER had with ANY storage unit in my life! They have been the MOST budget friendly, helpful, understanding, and workable storage facility! Especially, their employee Becky!!! She is the BEST 👌 Deserves 5 stars all her own cuz I swear this woman is super woman! She's always working 💪 and on it,and seems to REALLY enjoy her job and is allways SO helpful, friendly, and REALLY cares about customers and truly makes them feel valued! Keep it up woman! Your the BESTEST! 💯😇
Becky was very helpful and very nice
Becky was very helpful in my move in process to public storage. She made sure my safety needs were met and gave great service.
BECKY IS SO NICE AND HELPFUL EVERYTIME I COME IN SHE HELPS ME
Best experience, best customer service, Becky knew her stuff and made the process so easy for my mom👍will tell my friends about your location!
Becky was so helpful with my move in! The facility is so clean and organized. I couldn’t ask for more!
⭐⭐⭐⭐⭐ SPENCER IS A LEGEND!
I’ve been a long-time customer of Public Storage, and let me tell you—Spencer is hands-down THE BEST manager I’ve ever met! From the moment you walk in, he greets you with professionalism, knowledge, and an awesome attitude that makes every interaction smooth and stress-free. He’s not just incredibly helpful, but also a fun and genuinely great person to talk to!
If every manager were like Spencer, Public Storage wouldn’t just be great—it would be NEXT LEVEL! Huge shoutout to him for always going above and beyond. Give this man a raise, a trophy, or at the very least, some major recognition because he’s setting the bar HIGH!
If you’re looking for top-notch service with a smile, look no further. Thanks again, Spencer! You rock! 🤘
This is an awesome storage facility! Becky is very helpful and knowledgeable about everything!
Becky is so helpful. The place is clean and just overall great customer service experience. 10/10 recommend.
Becky is always so kind and helpful!!! She always makes going to the storage unit a breeze!!!
Becky was very helpful and had a lot of knowledge of the property management, would definitely recommend.
Great customer service! Thank you Becky for your attention to detail and great attitude! .
BECKY POE is the best. Very friendly and helpful. Highly recommend this facility!
Becky was really great in helping me get set up! She was able to answer my questions and was friendly and professional!
Becky gives the best customer service ever, she is friendly always smiling and welcoming and knowledgeable in the product
Becky is amazing and so helpful. Thank you for your expertise I appreciate you. We need more Becky’s in the world.
Always feel safe about our stuff when stored at Public Storage. Becky is so helpful in getting us into the exact size unit for our needs.
Becky is the best person I've ever worked with!
Becky was extremely helpful, knowledgeable and knew the answers to all my questions! I was so relieved to have her help me with all my moving needs! Thank you Becky!!
Phenomenal experience I had with Danni. To help me through this process of getting the right storage unit that was best fitted for me.
Becky helped with my rental and ensured I got the best price on a unit! Great customer service!
We happily write this review about a wonderful storage place, but even more so about a WONDERFUL staff member BECKY. Becky saved the day with a storage space when we really needed it. One Saturday afternoon we found out our condo would not be ready, instead having to put all of our stuff in storage. We called and she listened and kindly helped us through the entire process.
Becky even helped with the paperwork... She is an asset to the company, and Public is lucky to have such a committed employee.
Our friends told us about Public Storage on 44th, they said only talk to Becky- we took their advice and thankfully have had a great experience. Talk to Becky at Public, she will make everything easy and understandable. She goes above and beyond.
I have been with public storage for four years. They have always been extremely helpful plus it seems to be a very safe place for my trinkets.
This location is very clean very easy to get my things in and into the elevator then up to my unit. Becky is always super friendly and very accommodating. She is the reason I chose this facility and location!!
Traci is a great property manager. The property is clean and secure.
Ive been renting here since May and I just wanted to say thank you and shout out to Sandy! I love this location , they are always friendly and helpful. Very convenient and they make everything so easy for me . I have never had any problems here.
Just wanted to shout out Public Storage for making everything super easy and stress-free! The facility is great and convenient, but the real MVP is Becky. She’s super helpful, friendly, and goes above and beyond to make sure everything runs smoothly. Highly recommend if you’re looking for reliable storage and top-notch service! Thanks, Becky!
Had an awesome customer service experience with Becky, she answered all of my questions and is a great asset to your company. Would definitely utilize your services when needed and refer others, based on my positive experience.
Becky was such a great help!
Wow - this place is run so well. Becky is simply amazing at what she does. She was quick in processing access into my unit, friendly, professional and keeps the place spotless. Thank you for doing what you do and doing it so well!!!
Let me tell you about a great manager Becky and Spencer are phenomenal,
Attentive compassionate and understanding. Their continued support during my medical situation has been appropriate. Becky is very very understanding and so is Mr.Spencer please use their services. You won’t lose they are located at the 24th street location in Phoenix. I love you guys. Seriously.Thank you.
Becky is amazing. Super easy getting a storage as over the phone was giving me issues
This is the best, most secure storage unit in town. Becky was awesome today as I was looking to save money on my existing storage unit. Amazing customer service!
Becky was extremely helpful and friendly. Greatly appreciated her assistance.
I just got my first storage unit and happy to have do it with them Becky was really helpful and showed me around the facility and how to get the best discount I really recommend this place
We were a bit lost when it came to storage so we visited this location and Becky was able to help us find the best choice for storage. She was very helpful and understanding of our needs. If you go there, ask for Becky!! You won't be disappointed!!!
Highly Recommend this Location the staff is Great! Shout out to Becky for her Great Costumer Service and Always smiling very welcoming.😊
Since renting the storage I’ve had nothing but great costumer service, attentive representative and great experience. Becky made the process easier to deal with and very helpful. Thank you so much and thank you for your costumer service, it helps others deal with an additional responsibility much easier. 10/10 recommend.
Amalia was great in helping our business get units next to each other. I recently reserved another unit and didn't realize it was for another location. Amalia took charge of the situation and made sure we received a refund AND got the unit we wanted at this location. We have several units at this location and no issues in the last 2 years.
Becky is great. She has been a ton of help to me navigating and getting me moved into my storage unit. I would’ve been lost in a maze without her.
I have used several storage unit facilities and I have yet to find anyone as helpful as Becky! I love coming when she is around because she is so helpful, kind and keeps the place spic and span.5 stars from me!
Becky is always so nice and helpful. She always makes me feel welcome and I appreciate everything she does for me.
I work out of the storage unit every week and always love seeing Becky! Such a sweetheart! They keep it clean and air conditioned so my products are safe!
This place is spotless. And Becky was awesome. She made me feel at home. Very nice place
I stopped in to checkout storage rates & options. Becky was super helpful inducing me to the clean units & facility. She was also very helpful with other east valley locations as I determined my final move destination.
"I had an excellent experience at Public Storage. The facility was clean, secure, and well-maintained. Special shoutout to Becky, who was incredibly nice and helpful throughout the entire process. Becky went above and beyond to ensure I had everything I needed and answered all my questions with a smile. Highly recommend this location for anyone in need of storage solutions!"
I was on the fence about renting here but after Becky helped me get set up, all my worries went out the window. She was extremely personable and understanding. She even showed me to my unit and how to get in to it! Would give more the 5 stars if I could!
We had been researching a couple storage options in the area, and although Public Storage wasn’t actually the closest to us, we ultimately decided to use their services because of their ease of reservation, responsiveness and pricing. Becky and Spencer were both very helpful in showing us around, walking us through the process and making us feel confident in our decision.
Becky is THE BEST! She makes this PS a great place to leave your stuff! I highly recommend!! 10/10
Just recently got a storage unit here and Becky has been so helpful anytime I have questions! She is personable and knows what she’s doing.
Helped my mom move some stuff in and out of her unit and I was impressed by this location and Becky! She answered all of my dumb questions and my mom says she has been super helpful! When I can move my unit over to this location I am going to!
I decided on this storage place because of its proximity to where I live. It was very convenient, clean, and new. I like that it's air-conditioned. However, I am deducting a star because the contract states that the fee could increase, and they will notify you hopefully via email. I do not like this, as I prefer to be locked into my price and not have to worry about it going up on me, which could get expensive.
Becky was really sweet when I went in to look at the units, and on the day I got my lock and key, I met with Amalia, who was extremely helpful and sweet as well. They hire great staff. Five stars for Becky and Amalia, but I can't give five stars overall because of the potential price increases.
Great place and friendly staff, Becky is amazing!!!!
My dad's usees this storage facility for years, I recently went with him and met the office girl Becky , she was so nice and helpful, my dad's alittle older and repeats himself, and Becky was just amazing with him, so nice to actually have someone that cares❤️
Excellent customer service by Becky! She assisted me with everything I needed and made the entire experience very easy and smooth. Public storage needs more employees like her.
Nice and clean facility. Becky was a delight. Got me all setup without any hiccups.
Amazing customer service Becky has been the most helpful and super nice person so Thankful for her! Thank you for the great service!
Building is clean, Amalia was very helpfull . I recomend this location.
Had the best experience with Becky she was very knowledgeable and helpful. Thank you guys!!
Muy buena atención muy limpio el lugar y Amalia muy linda persona y muy amable lo recomiendo
10/10 thank you Becky. Quick and painless
Spencer and Becky were awesome! Great customer support!
Becky is best customer service person that I have had with any public storage. I have had 3 other units in the past and all the employees were good, but Becky really goes that extra step to listen and help out. Top shelf employee.
Thank you for helping get the right size and right locación. Thank you Amalia!!
All my thanks to Amalia for helping me out earlier!
I was in this facility on the 6th of this month and I was impressed! I was worried I'd be talked into a unit I didnt need however becky and Spencer were the complete opposite! They listened to my needs and helped me secure the exact storage unit I needed! Thank you Becky and Spencer!
I’ve been storing my things at this storage location for 6 years. The inside has always been so clean and the staff are so helpful. I want to give a big shout out to Becky for being there in times of need and for going above and beyond during after hours. Thank you, Becky and Public Storage.
By far the friendliest place I've ever rented a storage unit. Staff (Becky, that means you!) is awesome and very helpful. The units are clean, and affordable - you can't go wrong. If you want a no-stress storage option this is it. I am very glad I found this place. I see no reason to go anywhere else. Thank you Public Storage on 24th Street! (Thanks Becky!!!)
Becky is a damn saint! This woman is hands down one of the best employees I have ever encountered. Every time I am at this facility she is there... injured knee and all... going above and beyond to make sure that every customer is handled, appropriately might I add, with a smile on her face. Any employer on the face of this planet DREAMS of finding all-star employees such as Becky. 15/10 stars... would recommend. 🫡🫡🫡🫡🫡👌👌👌👌👌👌
The service at this location was amazing! Becky was more than helpful! I was very well taken care of!
First time renter here and let me tell ya..Spencer & Becky have been a blessing. Made a tough move out of apartment experience much better with their helpful assistance and kindness. Anyone looking to rent storage unit(s) in Phoenix, check this place out for good prices & great customer service!
This location is always the cleanest and most welcoming location. Becky was beyond helpful with all the questions I had. She definitely made sure I felt comfortable before my purchase. Thank you Becky!
A friend of mine has a unit at the 24th street facility. The staff was very helpful and facility was very clean. If I needed a storage unit I would consider renting from this facility my friend said that Becky Poe was a great rep and assisted her with getting her unit and keeping her informed on everything regarding the public storage
Came into location to acquire quote. Rebecca was super helpful, with great customer service. The property was very well maintained. Which tells me the cares about the customer.
I’m only leaving a review to commend Becky for being beyond helpful with my rental! Thank you again for being so friendly and professional.
Everytime I come in Becky has been friendly and very helpful and has great customer service good people
It is so easy to use and secure!!
Came by to check out pricing and Becky was so sweet & professional. Wonderful customer service ❤️ Thank you for showing me around Becky!
I came in to ask questions about possibly getting a smaller unit & Becky convinced me to keep the unit I had. She was very professional, polite and very helpful. I appreciated her taking the time to show me the smaller units. Becky gets a 5 star from me.
After being in a storage unit for about a month now, just wanted to mention what a great experience we’ve been having. Becky at the front desk was critical to our decision to secure a space and continues to go out of her way above and beyond when we need things. The facility feels brand new, very clean, easily accessible, and fair prices. Would definitely recommend this unit to anyone looking for storage solutions and ask for Becky, she’s a rockstar.
I was in a real pinch and Becky came through. Great facility and even better customer service.
Spencer is super helpful and positive! Great service!
Spencer was a pleasure to work with! Thank you for everything you do. My items are secured and safe and i’ve had no issues the entire time i’ve been storing here!
Thanks to Spencer
Easy service
The service is so great that I decided to leave this review. Spencer helped me with everything I needed and was very pleasant. If anyone is looking for storage I would come here.
Martha, the associate at my local Public Storage, was such a great help. She went above and beyond to accommodate my needs. Thank you again, Martha.
Spencer was amazing! Would highly recommend to anyone. One stop kind of shop
Martha was very helpful helping us move in.
Spencer was extremely helpful and set me up within 20 minutes with a storage unit. I was given 50% off my first month and it was easy to set up. Thank you!
Spencer was he best gave me all the details I needed and reassurance.
Spencer was great thank you
Martha was really helpful to me on a Sunday. It id nice to have a person to deal with instead of an app.
Spencer has been incredibly helpful. He is professional, thoughtful, and went above and beyond as we moved several items into our storage unit. I highly recommend Public Storage at this location.
This location is amazing. Was helping a friend move in and Ben was extremely helpful and friendly.
Great place. The tall guy with the long hair was really friendly and helpful. If you read this I'm sorry I forgot your name though, really bad with that sort of thing.
Martha at the front desk was very helpful and was able to answer my questions. Nice and easy!
This is our first time renting at Public Storage. Spencer was awesome. Very patient, kind and detailed. All our questions were answered and we left feeling extremely confident that we are in great hands.
I was at this location last month and Martha at the front desk was very helpful. I had to get a new key and couldn’t figured out how to install it. Martha was very nice and patient and showed me how to do it. The location is very clean and there is always 1-2 people at the front desk. Thanks
Spencer was awesome in helping my wife and I get set up with storage units we needed. I highly recommend his facility to anyone looking for storage and great customer service.
Great spaces, Spencer is awesome and super helpful!!
Spencer was great! My first time renting a storage and he walked me through the process. He even showed me the actual unit and way around the unit, such as elevators, codes, etc. Was very professional and would recommend coming here for your first rental unit!
Wendy at Public Storage went out of her way today to help me with the auction unit I purchased. It was inconvenient that we were not able to get codes to access the units but she was very accommodating, friendly and helpful every time we needed anything. Thanks Wendy!
Wendy knows how to provide excellent customer service and maintains a clean and efficient storage facility
The staff was very helpful and informative of my needs. I like the idea that it is safe and secure with watchful eyes on the premise. I have had this storage unit for 3 1/2 years since my wife passed, with no issues. Wendy was kind, prompt and knowledgeable. She helped me with the vacating process. A fantastic addition to your team. I recommend this facility. Vincent h.
The staff here is warm and welcoming and makes the process super easy and straight forward. The building appears to be brand new, and has multiple safety features. I was hesitant when I saw “climate controlled” but this place is icey cold. It’s safe to say my things won’t be melting in the summer heat. I couldn’t have had a better experience with Jennifer, the property manager. She answered all my questions and also went out of her way to personally show me the unit I was renting before making my final decision. I would definitely recommend coming here if you want a great price, fast service, and of course the peace of mind knowing your belongings are SAFE and SECURE! 10/10!
Great experience with the facility staff. Specifically, with Sarah and Michael. I upgraded units twice at the sister kiosk location on 20th street and Camelback. She worked with me and coordinated with the sister location’s property manager, Michael, to ensure I got the specific unit I wanted.
I also had a few concerns that were quickly resolved.
I most definitely feel very comfortable storing my stuff in my new, larger unit!
Never had any issues while renting storage space and when I was ready to vacate Sarah (the property manager) was incredibly helpful and made the process quick and easy. Will definitely come back if I need more storage space!
A while to figure out where my unit was and how to get into it but once I did it wasn't a problem so far I like it
It was A super quick and easy Kody showed me how to navigate thru the app and was able to access my storage within 15mins! Highly recommend
Annie Was The Best of the Best!! Couldnt have Gone any Smoother... 9/10 would definitely use Public Storage again
Might I say, I had the hardest time actually getting in this place but once I did the customer service was spectacular! Nicole helped me all the way from start to finish. And even walked me to the unit. Definitely go in and don't pay online, save some money too.
Nicole was helpful & patient
Nicole, was the ultimate professional by being patient and kind in her dealings with me. She has an excellent customer service at all times!
Hi Nicole was a very good help I was at 24 an northern an the district manager was not helpful need to Nicole in a better position she is what ya need
Annie has great customer service and was very helpful!
I had a great experience at this location with Annie! Upon move-in, I needed to quickly switch my unit (due to online booking location mix up) and she very quickly switched it out for me so my movers didn't have a long haul. Then, while waiting for them to complete the move (and after a stressful day of packing & moving)I had a container of things fall out of my trunk that flew all over the ground, Annie rushed over to help me pick up my things...it was completely above and beyond customer service! She is very nice, so helpful and great at her job! Thank you, Annie!
DeAndre did his thing thank u
Fantastic customer service!I have been a customer for over 3 years. I love working with a company that will work with you on any issue you might have. Looking forward to a long business relationship with his company.
Annie at 24th and camelback is very helpful
This location is amazing! Annie manages this location, and she runs a very tight ship. The indoor storage is always the perfect temperature, our unit is easy to access. The location is always clean, not to mention the front door and elevators are always in perfect working condition. And I have never needed a hand truck and not had one available. If there is such a thing as a perfect storage unit, this is it.