Public Storage Self-Storage Units at 3701 S Wilmington Street, Raleigh, NC
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6
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
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5'x10'Online only price$ 65/moSmall 5'x10'- Outside unit
- Drive-up access
$ 65/mo $ 65Best Price Label1 unit left! -
10'x10'Online only price$ 119/moMedium 10'x10'- Climate Controlled
- Outside unit
- Drive-up access
$ 119/mo $ 119Best Price Label1 unit left! -
10'x25'Online only price$ 301/moLarge 10'x25'- Outside unit
- Drive-up access
$ 301/mo $ 301Best Price Label1 unit left! -
20'x20'Online only price$ 320/moLarge 20'x20'- Outside unit
- Drive-up access
$ 320/mo $ 320Best Price Label1 unit left!
Nearby Self-Storage Locations
Self Storage Near
309 US Highway 70 E
Garner
NC
27529
Self Storage Near
1400 Capital Blvd
Raleigh
NC
27603
Self Storage Near
4243 Poole Road
Raleigh
NC
27610
Self Storage Near
4121 Commodity Pkwy
Raleigh
NC
27610
Self-Storage Near Raleigh
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
South Raleigh Storage Units on U.S. 70
At South Raleigh Public Storage, it's our goal to help you find whatever self storage space you need, whether it's for the home or the office.
Open 7 days a week, we are located on the east side of U.S. 70/Wilmington Street just south of Tryon Road.
From indoor storage units to outdoor storage units to climate controlled storage units, you'll have plenty of cheap storage units to pick from here, not to mention rental parking spaces for car storage, truck storage or motorcycle storage.
Businesses in Renaissance Park will love being able to declutter the workplace with the help of a 10x10 storage unit to hold some boxes, crates, supplies or extra office furniture right near the office.
For families near the Cloverdale area, you can grab that old sofa, old refrigerator, a dining room set and everything inside a guest bedroom – mattress included – and stash it in a 10x20 storage unit when it's time to upgrade some home furnishings.
With on-site boat storage and RV storage spaces, it's also a great spot to park your favorite recreational vehicle for trips down Fayetteville Street to Lake Wheeler.
Whether it's somewhere to store four boxes, things on four wheels or everything from inside four bedrooms, chances are, if you've got stuff to store, we've got the perfect storage solution waiting for you at Public Storage in South Raleigh.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 375)
Great services nice people
I love this place. Dotty you’re an amazing person. Anytime I have any questions or concerns you addressed them in a timely manner. Thanks for all you do.
I Do not recommend this place. I have had the unit for 2 years. They have raised the rent from $82 to $160 over the two years. I will be finding somewhere else to store my things.
Multiple fraudulent drafts to my account & refused to remove the auto draft! I NEVER agreed to auto draft. They are Sterling…
Dawn is great and has gone out of her way to make things right. Public Storage you just might have the employee of the year with Dawn. Thank You Dawn for all you have and will do.
I been renting storage for long time but this location here is perfect Very friendly staff Thanks to Dotty I have that units that acomódate my needs Prices are very affordable
I came in the store looking for a Unit. The lady Dottie was very helpful in helping me to find a Unit for my needs. I recommed this company if u need storage .
I recently rented a storage unit from this Public Storage, and I am very pleased with the service. The staff was very friendly and helpful. They took me on a tour of the units even though my appointment was for the next day. The facilities are clean and well-maintained. The unit is the perfect size for my needs and the price is very reasonable. I would highly recommend Public Storage to anyone looking for a storage unit rental company. Here are some specific things that I like about Public Storage location: • The staff is very friendly and helpful. They were willing to answer questions and help with any problems that I may have. • The facility is clean and well-maintained. The units I was shown were all spotless, and the grounds are well-lit and secure. • The prices are very competitive. Public Storage offers a variety of different unit sizes and pricing options. And if you come in at the right time, you may even take advantage of price specials like I did. So, I was able to find a unit that was perfect for my needs and priced well. • The location is convenient. It is near the main road out of Raleigh and all the units are drive-up. Meaning no carrying of heavy items up a flight of stairs. Overall, I have been very pleased with my experience with Public Storage, namely Dawn, who’s great! I was in and out of the office with a contract and a clear understanding of everything in a matter of minutes. I would highly recommend them to anyone looking for a storage unit rental company.
I really appreciate how easy Dawn made renting storage space. It's such a simple process and the whole area is clean, secure, and easy to access. There are a lot of storage space options in the Triangle - I highly recommend this Public Storage facility. I also love all of the easy-to-use online account management options - makes it a breeze.
Agent was very helpful in making the unit switch easy.
I am really please with the service they do everything on time not have to wait and make sure you have a reminder of all your payment before the date I recommend anyone to come to this public storage thank you for everything
Be careful when you buy auctions, steel stuff. And here live people's in the units. Be careful here.
My unit was very clean I was impressed with Dawn who was so knowledgable about everything I needed to know in regard to my unit. My unit was accessible.Thank you Public Storage and Dawn.
Dawn was very nice and easy to work with. Made my rainy day sunny 🌞
I deeply appreciate Dawn and her supportive service the process was informative and she explained to me the underline information!
Dawn was helpful, efficient, and courteous.
I used this place to store furniture, clothes, and boxes for a full year while I was out of the country. I chose it specifically because of the temperature controlled units and security of the location. When I went back to get my stuff, everything was still in great condition. There were no mice droppings or insects among my stuff which I have experienced at other storage places. Only negatives are that they increase their prices on the regular and the prices were a bit higher than I'd like. Other than those two things, I would recommend them if you want to get your stuff in the same condition you left them in.
Amazing customer service, and very quick and polite. Highly recommend
They start cheap than they raised the price every few months . you can't pay half of the time when you go because they closed change employees every other month
I love this place!! Best customer service I’ve ever had!! Dawn and Dottie are the best!! Professional and friendly always. 10 outta 10 would recommend!!
Ms. Dawn is the bomb! Customer service was EXCELLENT! She made sure my belongings were secure and I was satisfied!
Dawn the manager is absolutely warm welcoming and helpful!
Rented a 5x10 and had a great experience. You can download an app to enter the facility and the place is well maintained
Dawn was so helpful !
Best storage place ever! We love Dawn!!
Very patient an nice employees
Dawn is amazing
Ms. Dawn was very nice and professional.
Dana isto amazing
I had some issues with the storage, but the owner was very nice and provided proper solutions to solve the issues.
If I could give this place 10 stars, I would. This is a top tier establishment and it helped me and my family in a pinch. We were recently victims of a rental scam, and looking for a storage company. Public Storage is the way to go and the woman at the front counter was there ready to assist. She was even kind enough to reserve a storage for us during the tough time. Astonishing customer service, and even better storage options and prices makes Public Storage the 5 star choice.
Public Storage on S Wilmington st Raleigh, NC are very professional and was helpful. Thank You.
Staff is really great and very helpful
Price went up
Great
Dawn goes above and beyond!
I mean what can I NOT SAY? EXCELLENCE speaks for itself! I was stressed as well as time crunching & per USUAL Ms. Dawn GOT THE JOB DONE smoothly... So smoothly I let the stress of others factors blow away with the breeze. I really don't know what THIS location would do without her. Thanks for everything!
Ms.Dawn was so professional and patient with me, when I couldn’t find the location!
Dawn made my experience great! Fast and professional! Highly recommend this location!
Dawn was awesome, come here if you want great customer service!
Dawn is fantastic! This is the best public storage in existence!
Dawn at this location has great customer service. My sister has had a unit here for a while and with her walking disability Dawn goes beyond her duties in helping her with a smile 😃 A person with this type of customer service needs to be rewarded.Thank you Dawn.
I loved having the associate Dawn she was great, kind and helpful. Such a beautiful soul to have encountered.
Thank you Katherine!
Ms Dawn helped me with the process of obtaining my unit she was very helpful for i have a visual impairment and she assisted me directly with the process she made me feel as if i had known her for a very long time she is a great customer service provider.
This place is a complete rip off. They charged me $61 a month for a small storage space. Three months down the line they raised it to $80. Then in another 6 months they raised it to $102 without warning. Can't wait to get my stuff outta this place.
They were very helpful and fast at getting my unit and the one that I needed. Dawn was a big help thanks to her I got my unit and was awesome.
Dawn helped me out with great customer service and handled all my needs
Ms.Dawn was amazing and very professional. She's good at multitasking and taking care of every customer by herself. She's patient and kind and it was a wonderful experience renting a unit from her! Five stars!
The service here is impeccable- from the moment I called and spoke to her inquiring about my reservation and business hours she was delightful. I highly recommend this location for storage needs.
Attendant was very courteous and politely answered all my questions.
Did a wonderful job , great customer service skills
Dawn is so heart warming and just a beautiful person love coming in to see her
Dawn was professional and nice it was my pleasure to meet her. I really thought it was going to be a rush rush get this unit but it wasn't she was informative and that made my day thank you
Dawn is so amazing she is very helpful and caring and glad she is here to help me
Very warming environment and super cool manager
Had issue with billing was very helpful!
Dawn was excellent from start to finish!! I would recommend them to more of my friends and family members. Thank you so much for treating me with care and kindness💕 Love this business Ms Dawn is bomb!
Dawn is super awesome and very helpful, I haven't been here in a long time and it looks amazing she has really cleaned up the place hope's she is here to stay. Once she has a unit I need I will be renting not going anywhere else...amazing good job Dawn!!!
The manager that is here Dawn is absolutely incredible very sweet, genuine and extremely helpful..really nice quite and clean property I wasn't able to rent today but this place is worth the wait. I'm glad they finally got a good manager here its been a couple months
Shes so friendly and helped me out so much with everything. Best ever
Thanks Victoria and Jess 😃
Everyone is Great
The visit there was fantastic, staff are very pleasant and helpful . They ask if you needed any thing
I came in to make a payment for my mom and the ladies in the office were very nice and helpful.
Heads up i don't have a unit here at this location however my roommate had 2 units here side by side. Things were in storage such as bedding beds clothes etc all in sealed bins. About 5 months. Basically over the winter and as helped him move the stuff in and all of the home furnishings out I couldn't help but notice and have to deal with mouse droppings all over the drop clothes and containers. Today as I was assisting my roommate on his other unit which is full of nothing but garage wares and motorcycles I witnessed two mice running into the unit as the door was open. This location needs to go harder with their mitigation plan. So thats my experience. EDITED TO REFLECT THEY HAVE NO TRAP BOXES. BUT DO EXPECT MOUSE DROPPINGS ON YOUR THINGS. NEXT TIME I GO I WILL TAKE PHOTOS.
Great place for storage. Jessica, that works in the office is great. Very helpful and super sweet. Thumbs up
I recently helped family move. Mrs.Jessica Moore(?) Helped us and had the best attitude! Her manners,, hospitality & service to us was above average. Thank you for making this experience better for us.
They have rats bad. My mother unit was full of droppings. I couldn't believe my eyes.
I have had nothing but great customer service at this location.Victoria goes out her way to help me every time. She is so professional and her personality is just awesome.Thank you so much Victoria for your service from the time I pull up til I leave 😊
Jessica was friendly and efficient.
Very helpful
A wonderful experience the young woman explain everything for me with no problem at all wonderful time one of the best experience i had in a long time thank you much Victoria.
Service is amazing. Secured entry, accessible on a regular basis and affordable for a great price.
Great customer service.
Jessica is great. Very helpful and very personable. Very pleased with the service.
Victoria was quick, courteous and professional. She was well informed and got me set up for move in within 10 minutes of walking in the door. Glad I chose this place.
Jessica was excellent...
I am terrible with names, but the 2 ladies in the office were amazing! During these uncertain times with covid I was forced to downsize. The two ladies were very empathetic and very helpful when trying to find the right size unit for my belongings. I am so thankful for people like them, keep up the great work!
Victoria was great.
I received excellent customer service from Jess she was kind and courteous. She is very knowledgeable about the business. I look forward to doing business with Public Storage.
Jess and Victoria are great 👍 they knew exactly what i needed and very friendly!!! Great
Miss Victoria was a great help thanks
It is a wonderful atmosphere ! great service vic. if u are reading this u have showed wat having a heart means I'm greatful for my blessing today thank
I enjoy renting here
The young lady in the office was very helpful when it came to finding a unit to fit my needs
I came in today to rent a unit and Ms. Victoria was awesome!!! Very helpful and friendly! Glad I chose this space to rent from!!
Very easy and convenient! Great customer service.
Had a unit for over a year now and have been on a waiting list for a vehicle parking spot in the back. I've seen many different vehicles back there during my time and am not sure what is going on with the wait list. The pavement throughout has a lot of debris and I pickup nails or small metal objects almost every time I'm there to keep from getting a puncture. I've been extremely lucky not to get one thus far. The staff is nice enough but wouldn't let me us the bathroom to wash my hands I presume because of COVID-19. I went around the corner to inquire about vehicle storage (which was available) and the staff responded with "of course" when I asked if I could wash my hands. I'll be moving out this week.
Alexander was very thorough and helpful. He made the rental experience easy! Vet knowledgeable!
Great experience! Alexander gave us wonderful service and was very helpful and friendly! Will definitely reccomend.
A large, multiple-structure storage facility. Has enough clearance and room for trailer rigs to enter and get pretty close access to the spaces. This was useful to me, as i was shipping in from out of state. Being on an access road was also beneficial. There is no intervening traffic. The location's rep, Alexander, was clear and concise when making the reservation.
Alex was great
Alexander was friendly and very helpful.
Fast and easy transaction! Alexander answered all my questions and provided excellent customer service.
Great place to store alexander was great
Alexander was great to work with!!!!
Alex was great
Alexander was great
Great service. Very efficient and professional.
Alexander was great
Alexander was great helped to get me moved in and wo wasting anytime. Thanks so much. This is the place for a pleasant hassle free storage experience.
Alexander was great
Love Alexander.. awesome guy
Mr. Alexander is the best! Amazing service! Thank you!
ALEXANDER is very professional, he provides very good information about the process and procedures
Alexander was great
Alexander was extremely helpful! He helped me find the perfect unit at t he pwrfect rate. I'm so happy I chose Public Storage!
Alexander @ Public Storage 5 star ⭐️ service! A true professional
Alexander was great
Alexander was so helpful and awesome!
Alexander was great! Got me in and out in a timely fashion!
Alexander did an awesome job helping us get the right unit at a great price!
Alexander was very professional and he was very helpful.
Came in today panicking on what to do with all my belongings.. including a car! Alexander welcomes me in with an amazing sea and nothing but positive vibes. Thanks man you saved my a** today.
Alexander was very helpful
Alexander was very helpful
Alexander was helpful with my payment and good customer service.
Place was great for the price. My unit had a bad light unit that the switch does not work. Employees were friendly and helpful.
Great customer service from alexander
Alexander is always helpful
Alexander was really fun and helpful!
Alexander was a great help today!
I had a great experience here Alexander was so nice and very helpful
Thank you Amanda, for always providng such great and professional Service.
Alexander is always such a great help whenever I see him. I’ve seen him at several different locations and he is just fantastic.
Thank you Amanda for all of your help! It was an easy process from reserving online to loading my items in storage. Having a friendly face to help when you are in a hurry and frazzled is beyond helpful.
This place is very clean and nice staff
Awesome customer service. Amanda was very nice and helpful.
This place should be condemned nasty, smelly, roaches uggh
Thank you Amanda for everything!! Nice & friendly .
Staff here is very nice and will work with you. Amanda is the best!!! Five stars all the way and recommend that you store your stuff here.
Great service
Amanda was really friendly and very helpful I would definitely recommend friends and family to rent from her.
Amanda was a very wonderful person showing everything I needed to do I appreciate she took her time out to wait on me after my appointment thank you
Amanda is super sweet and very friendly! Makes storing all your stuff much easier!!
Amanda was amazing she moved me into our storage space very swiftly, even got us a cheaper rate. Great service, great experience, and very involved an informative.
Ashley was very helpful with my payment today.
Amanda was great!!
Great service. Made the payment process flawless. Amanda was truly a pleasure.
Great customer service from Ashley she is awesome!
Amazing customer service. Amanda was so nice and very helpful
Amanda and Courtney were great!!!!
Amanda was a great help.
Love this facility!!
Amanda made the rental process at this location quick and easy, she explained everything very well and answered all of my questions. The only negative part of the experience was all of the additional fees (I wasn't expecting the required insurance and non-refundable deposit). Edit: As stated above the additional fees make the summer sale not so great, and I wasn't able to officially vacate my space until almost the end of the pay period. If you need a place to store stuff for less than a month don't bother because it's just a waste of money ($100 in my case for a unit advertised as $25/month)
I came by this location to get a locker. This is where I met Amanda. She was very upbeat and and very personal. As soon as I came into the office she greeted me with a great smile. She showed me a unit. It did not fit all my needs so she showed me 3 more until I found the right one. As we were walking to the office a lady got out of her car and started yelling not to rent from Public Storage because all they do is steal your.....language I dont like to use. Amanda tried very fast to calm her down but the lady wouldnt listen. She kept yelling and calling her all kinds of name. I decided to leave due to the fact my infant and wife were in the car and did not need to be around that type of situation. I decided not to rent due to all the chaos but I have never seen someone handle a situation like that. Amanda kept her calm and tried repeatedly to calm the lady down. This girl deserves a raise hands down!!
Amanda is the best. She gives great customer service and has really turned the property around.
I just got a storage unit at this location. The process was quick and smooth. I worked with Amanda and she was very knowledgeable, helpful and professional. I would definitely recommend this location!
Ashley was very helpful and knowledgeable in assisting me with my rental. Gave me great advice on purchasing items needed to keep contents safe.
Came in to make my payment Ashley was friendly
Just got signed up for a unit here. I talked to Amanda. She was very helpful and professional. If you are thinking about renting one of these units ask for her. You won't be disappointed
Amanda did a great job presenting options and letting me know choices without hard selling. The facilities are well maintained and clean and easy to access.
Amanda was great.Very informative and knowledgeable
Came to the property looking for a parking space for my trailer unfortunately there weren't any spaces available nunu i must say was very helpful in locating a parking unit over at Atlantic ave for a great price !!! She is amazing all the way 10 stars!
Nu Ni is da BOMB. She went above and beyond to insure ALL of my issues were satisfactorily addressed...and with a smile. Hard to find employees like this. This facility is in great hands.
Nunu was very nice to me thanks
Loved this place Customer service was fantastic
Grace gave wonderful service at this location!
Great customer service
So I can't express how helpful of a young lady Sabrina is, she really took the time to explain to me about your facility. I will recommend this storage to anyone who will listen. Thanks Sabrina you provided me with great customer service and helped me tremendously.
Sabrina was great
Walked in just to ask a question, Nunu was very helpful and answered my questions. Great customer service!
Sabrina gave Awesome service, answered all my questions in a timely manner and helped me pick the best storage for my moving needs.
Great customer service. Thanks Sabrina.
I love the location and service here!!! So convenient and love the email alerts when the bill is due!!
Sabrina is very good to work with I give her 5 stars for her professional service
Great accommodating service by Sabrina, definitely will use again in the future
Alexander is the best, I was unhappy with the security at Storage King and I'm more than impressed here.
Property manager Sabrina was a great help and very knowledgeable of the property.
I had a wonderful customer service experience with a young lady named Sabrina. She answered all of my questions, was courteous, and knowledgeable. Will recommend this place to everyone.
Great customer service sabrina
Sabrina is great! She was very patient and understanding even through my frustrated state of mind at the time. She gave great suggestions and made sure I had everything that I need. Thanks Sabrina!
Sabrina is absolutely amazing, very friendly and very informative. I give this a 5 stars not on did they provide excellent customer service but this place is very clean..
Here is the first class section, full of personal service, natural amenities, and friendly neighboring units. Kimberly and Sabrina are your pilots, flying you to the promised land of Public Storage. You'll never want to go to another facility, once you try the best units in Raleigh.
Kimberly and Sabrina were awesome in helping me find the perfect sized space for a few things I needed to place in storage. Service was quick and they were very friendly! Highly recommend this location.
Best customer service!!
Sabrina was very friendly and helpful with all my needs
Kimberly was great and really help me out!
Kimberly was beyond helpful and friendly!!
Sabrina was amazing.. very helpful
Kimberly was very nice helping with a billing issue
Ok
Great service
Very professional and helpful staff at this site, ask for Sabrina!!
Thanks guys
Daniel is a delight to work with. Pleasant attitude, very knowledgeable. I need a bigger unit and he was able to accommodate me. He was able to greet me and also take the phone call. Unit was clean. He reviewed the policies. Thank you Daniel!
when I came to pay a bill and Sabrina was extremely helpful with assisting me take care of it. I had no idea what was going and she was wonderful and made it so easy for me.
This is a good place
The service is exceptional. Sabrina takes time to explain the procedures.
Sabrina was excellent she convinced me out of the 3 places I looked at she was the best
Sabrina was awesome!
Sabrina lee was very helpful to me. I would recommend going to her if you need help with anything. They were really helpful. VERY HELPFUl
Sabrina Lee was very friendly and knowledgeable.She answer all my questions. We just got a unit today and its raining outside as for every new customer sbe has to show the unit she didbt hesitate the fact that its raining great service would deffenetly recommend
Goog customer service
Outstanding customer service by Sabrina
Love the customer service. Thanks Sabrina
Great customers services
Great service!
They are great with making sure your needs are meet also they try to help any any way possible
Sabrina gave me excellent customer service and assistance with making a payment. She was very knowledgeable with questions I had. Big thanks to Sabrina 😊!
Sabrina was very professional and accommodating.
The property manager Sabrina Lee is very helpful. Every time I have a question about the property she's always there with a smile to help. She shows excellent customer service. She's one of the main reasons why I use public storage.
The attendant there has a great attitude and make you feel like an old friend when you meet her.
Tonia is the best very friendly and helpful
Sabrina give great customer service
Tonia was amazing! Very sweet and helpful.
Katie was very helpful. Best experience we've had with a storage facility.
Unexpected events cause me to pack and be ready to move in less than 3 weeks! Living in my current condo for 3 years , I accumulated tons of stuff!!! Of course I needed a storage to put some of my items in because I am moving in with someone temporarily, confused and frustrated I went to this location and met Katie!!! She was so knowledgeable and answered every question I had. She showed me 2 units to choose from , explained the rental process all in 15mins!!! She made it so easy and stress free!!!! When you are stressed out people like Katie take the additional stress off of you by offering kindness & knowledge! It may be small but it was so much more to me!!! Thanks Katie again for making everything a smooth process !!!!!!
Facility immaculate, cherry was very helpful with move in
🍒 Cherry did an outstanding job assisting my husband and I. Will refer anyone who need a storage to this location, ask for Cherry!!!
Had a great experience fast and friendly. Cherry was great
Cherry was a breathe of fresh air on a hot summer day. Moved out today
I liked the stability of everything and i loved the freindly staff. katie was happy to answer all me and my moms questions. And the inside of the storage office and container were very clean. To make my point clear I LOVED IT
Tonya, Sabrina, and Katie were very helpful when visiting this location. They made me feel very confident about looking after my storage needs as if it were there own.
I believe they are honest. I've used public storage before.
The process was quick and the price was good. Katie was great she gave me a lot of information and also let me know if I needed anything to give her a call. I also appreciate that she gave me a follow-up call later on to make sure my move and went well.
Tonia was very helpful when we gotour unit. Best customer service. Received in a long time thanks
Enjoyed they service great
nice location and good customer service
The first day I went for help it was a bust. Management a little rude. However one of the staff members( Tonia) was willing to go the extra mile to get me in a storage unit the next day. She even arrived early. Thanks
Kristi was great,friendly great Customer service
Kristi was great, left out feeling good about my decision
Kristi was amazing handling several people on her own on a busy Saturday morning. The space is perfect and well managed.
Great Customer service. Very out going and beyond Kind. Love it. Go talk to MS. Kristi shes AMAZING
Excellent service! The trainee did very well even with about 4 phone calls AND getting me signed up for my storage. Thank you
Good service
Great customers service from Grace. She showed me around and recommended the best storage and lock for my things.
Fast, fantastic service!
I'm giving this 2 stars because on the good side Greg was fabulous, amazing he paid attention to my needs and made sure I was 100% good with everything! But shortly after I had experienced problems with the girl that works in the front desk she is extremely rude, and my storage was broken into after buying a lock that I was told couldn't be broken, and the girl at the front desk (not Pam) was not compassionate at all about what happened to my storage she didn't even care, I would not recommend anyone come here, besides meeting Greg, I've had nothing but bad experiences.
My service today was wonderful and Pam was very helpful and courteous.
PAM AND KATIE ROCK!!! Wonderful customer service, very friendly, helpful, and great attitude. They showed me the unit and prices and helped choose the right one for me. I will always choose this location for all my storage needs
The Manager, Pam is a great person! Make the whole process very enjoyable.
Pam needs a raise. Helpful great service. Will recommend her to everyone.
Great service and great people. Thanks
clean and convenient storage with helpful staff. i have had a good experience here. thank you
Pam is a Really really nice lady, helped us out recently and my family and I really do appreciate the extra effort. If you stay on that side of town; we do recommend storing your items here. A++ service overall with public storage, prices great, great customer service, what more could you ask for?!
The office manager pam was very friendly she helped me obtain a storage unit with adequate space dir my furniture she went above and beyond to help meet my needs
Katie did a great job helping me get situated! Thank you!
Came in today before work to see about getting a unit for the extra junk I've got building up since coming home from college. Katie was incredibly friendly! The entire experience here was completely refreshing and warm. Unfortunately, I decided the try and find a storage unit closer to my home, but a friend of mine needs to rent one and I wholeheartedly recommended this location, since she lives much closer to it than myself and she plans on coming in this week! If you go to this location you will NOT be disappointed with the service!
Pam was Awesome!!!!! She helped me with everything I needed for my storage.
Went into this location with my friend I was amazed at how nice the lady Tamara behind the counter was. She showed my friend how to stack and pack his unit to get the most out of his space. If I need a unit I will be going here.
Tamara very good information and great customer service
With going through a recent personal things in life, Pam made my transition so easy. Thank you for everything!!
Bryan G was very pleasant and helpful. Awesome service thanks!!
Kristi and Tamara are awesome. Thanks for all your help!
Tamara real great
Polite and courteous service, with quality, low cost units. No problems here!
Pam and Tanika were a breathe of fresh air. They were awesome.
Pam is the best. Come rent from her.
Pam rented to us and did an outstanding job. Would highly recommend renting a storage here
The manager Pam is so kind and the service is so friendly and better than anyone would guess.
Jeff was very informative and nice. I would rent here again.
Jeff was friendly and very helpful. He was efficient and helped me quickly.
Jeff was wonderful to work with. I came from commodity and was treaded great.
Jeff was amazing
Jeff is the man, well knowledged of his stuff and let me knew of all the promotion and ways to save me some cash....
ray and darell where very nice
Jeff is wonderful! I have had the storage for almost a year and they took very good care of my things. I highly recommend them!
Kieonda had great customer service
Great facility. The staff is very friendly and a pleasure to work with. Highly recommend.
ABSOLUTELY NOT!!! Worst customer service EVER! This woman is so abrupt and has a chip on her shoulder or something. I am not used to be spoken to so rough. My experience occurred today upon walking in the greeting I received was acceptable but on the walk to and from the unit the relationship began to deteriorate and when I declined insurance there was an explosion. First strike: telling me if we hit her posts into/out of the facility it would be a charge of "three grand" when I asked if this was her place she got very defensive (I think she thought I was accusing her when in fact I was not) she roughly stated it was not her place but she had seen the post hit 4 times in the last 6 months and she had seen the bills. Second strike: When she showed me the unit I stepped in and pulled the string to turn the light on to which she rolled her eyes and shook her head as though this was my fault. When I said it shouldn't have broken so easily she continued to shake her head to indicate she thought it my fault. When I asked what happens if the string breaks every time I come to the unit because the string was very frayed near the bulb where she would have to retie it she replied very snarky "she would have to get up on a ladder and fix it" Last strike: She told me it was mandatory I purchase one of their 3 insurance options when I asked if I could phone my insurance agent to see if my HO insurance covered my items or if he could sell me something she haughtily asked if he would cover external locations. I told her I didn't know but asked if I should phone him and she said yes ma'am. When I finished speaking with him it was determine my HO insurance would indeed cover the external storage and she looked extremely angry and very deliberately wrote D-E-C-L-I-N-E-D across the insurance form and then proceeded to tell me in her rough tone that if the building burned down, if the roof was torn off . . . to which I put my palm up and said "you know what I'm going to go somewhere else" THIS IS A VERY POOR WAY TO TREAT ANYBODY upon meeting and doing business with them for the first time.
Great service from Pam and Kimberly. Look forward to deliveries every day
I have been at public storage for several months and have had a wonderful experience. Property manager Pam is a awesome warm hearted individual and her team member Kim is just as enthusiastic about this career as she is. Thanks public storage for allowing me opportunity to work with you all, and thanks most definitely for Pam & Kim.
Kim and Pam are great to work with. Fast, friendly and convenient. I move around a lot and they help make it manageable. I'll highly recommend this location to everyone
Manager was very helpful.
Pam IS AWESOME ANY INFORMATION NEEDED SHE ALWAY IS HELPFUL
Pam has made my experience with Public Storage wonderfully pleasant. She has helped and continues to assist me with my special needs. When speaking over the phone with Pam, she exudes warmth, concern and professionalism, something I truly appreciated. She returns phone calls in a timely fashion and gives information that was pertinent to my needs. Pam is an exceptional employee and I am truly glad she has been more than happy to assist me.
Ms. Pam and Kimberly are very nice and professional. Always helpful and accommodating. Very personable and very easy to talk to.
Pam Bage is an amazing person and one of my happier stops along my delivery route and makes a bad day of work easier to handle
Angel was very professional and helpful to me with visit today. Anyone in customer service should take notes from Miss Angel!!
Angel is AMAZING!!# Excellent customer service!!!
I had to put my whole apartment in storage when I decided to move across country to Arizona...this location is super great. Pam Bage is the easiest person to work with. She always has kind words of wisdom and understanding which helped me thru a very trying time where i thought i was going to lose everything...She helped me to put things in perspective. With the grace of God, I didnt lose the storage. I would like to give my heartfelt thanks to Pam for her kind words. You helped more than you could possible know.. Thank you and have a wonder Thanksgiving....
Angel and Jacque were awesome!!!
I came in on Thursday to buy some boxes and inquiring about units Brittany was so helpful and knowledgeable thanks Brittany for your wonderful customer service
Angel had great customer service, was very friendly
Angel was very friendly and she took the time to make sure my storage needs were taken care of.
We had to store our stuff for one month between moving and it only cost us $21! What a deal and Angel is super friendly :)
Pam and Krist are very nice people and work with you. Very good environment. The site is really nice and clean. I would highly recommend this place to store you belongings. :D Paul Debbie and Michelle
Very pleasant and working with Brittany was a wonderful experience. The company was also good in working with me!! Ms Brittany was very sweet and the customer number was most helpful to me in a super quick response!
We have been thrilled with the service of Pam and her team at this location. We are a non-profit organization that works across a wide region, so we use lots of storage locations for temporary storage of tools, supplies and building materials. This location was competitively priced, conveniently located, and the process of booking and accessing the unit was straightforward. It has been a very pleasant experience, and I am sure we will be back next time we are doing repairs in the neighborhood.
Jessica perform great customer service to me and I truly appreciated her patience and kindness when I need her assistance. Thanks Jessica!
Jessica was very professional and new her job...she was very polite ...need more employee like her.....Truly a breath of fresh air to have someone make u feel welcome....thank u
Paige was great help, I definitely recommended using them
What a great experience with Pam and Tracey. They made my move in experience very easy. It started off a little rocky ended strong great customer service
My experience with this storage company has been excellent so far. I was greeted with quick, courteous service. Jarrett, the employee who helped me out, gave me all the information I needed to know in an informative, yet timely fashion. The facilities looked older, but were definitely clean, secure, and in good condition.
Pam is excellent . Very helpful.
Pam and Paige are the best ever!! Very helpful and easy to work with. Super friendly too!
Very fast and courteous service, very friendly
Service was from keisha was great...good job
Staff was excellent, and my experience was great. Keisha was the employee that helped me.
Keisha was a great salesperson. She provided me with all the info that I needed. Great worker.
My experience with Paige was wonderful. She was very helpful, professional and made this process quick and easy.
Great experience...Pam made my experience fast and easy.....She answered all my questions and gave me good recommendations as well. I look forward to using PS for a long time.
An extremely positive experience. Pam was exceptionally professional in every respect . . . really does put the customer first. Would rate this storage location as the best, most professional managed location in the Raleigh area. Will recommend this location without hesitation. Continue to do what you do . . . Regards
I went last Saturday to get a storage building on South Wilmington St. I have had numerous storage units in my life, but I have never had the level of service that i received from Pam. She was friendly, courteous, and knowledgeable. The process was effortless and easy. The world would be a better place if their were more people like Pam. I will definitely be back and tell my friends.
Grace was awesome! We were running late arriving at the facility before closing and Grace was kind enough to stay late on a Saturday to get us registered so we could get into our unit.
I went into the south wilmington public storage today to get some prices- brenda was so helpful and knowledgable. I will be back when ready to rent!
keisha is sucks she have a bad attitude and dont respect customers , never answers the phone and easily hang up the phone in customers face ( i have customers i cant help u have a nice day Peeeeeeeeeeeeeeeeeeeeep ) thats after calling for 5 hours ..... she sucks bad bad bad customers service they should transfer her to clean bathrooms .............
Keisha was very polite and helpful while servicing me......I give credit when it is due when I receive great customer service......Thanks for your help Keisha....#020