Public Storage Self-Storage Units at 9907 Chapel Hill Road, Morrisville, NC
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6
Address
9907 Chapel Hill Road
Morrisville,
NC
27560
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Rent and pay for your space online – today.
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Move in during gate access hours.
Move-In & Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Move-In & Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
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5'x10'Online only price$ 50/moSmall 5'x10'- Outside unit
- Drive-up access
$ 50/mo $66Best Price Label -
10'x10'Online only price$ 76/moMedium 10'x10'- Outside unit
- Drive-up access
$ 76/mo $101Best Price Label -
10'x15'Online only price$ 118/moLarge 10'x15'- Outside unit
- Drive-up access
$ 118/mo $157Best Price Label1 unit left! -
10'x20'Online only price$ 158/moLarge 10'x20'- Outside unit
- Drive-up access
$ 158/mo $210Best Price Label -
10'x25'Online only price$ 163/moLarge 10'x25'- Outside unit
- Drive-up access
$ 163/mo $217Best Price Label
Nearby Self-Storage Locations
Self Storage Near
10802 Chapel Hill Rd
Morrisville
NC
27560
Self Storage Near
3828 NC 55 Hwy
Cary
NC
27519
Self Storage Near
4200 NC 55 Hwy
Cary
NC
27519
Self Storage Near
2317 SW Cary Pkwy
Cary
NC
27511
Self-Storage Near Morrisville
Resources from the Help Center
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Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Morrisville Storage Units on Highway 54
At Morrisville Public Storage, we like to make sure you have the storage space you need to get – and stay – organized, whether it's at work or at home.
Conveniently located at on Chapel Hill Road near the intersection with Weston Parkway, we are open 7 days a week to help tackle storage loads whenever they pop up.
Drive-up, outdoor storage units offer our customers the convenience of pulling a vehicle right up to the door for quick and easy loading or unloading. With a property manager who lives on site and a friendly staff on hand 7 days a week, we take pride in offering residential and business storage customers top notch customer service.
Grab a 5x10 storage unit to keep bulky items like bikes, fishing equipment or oversized winter coats out of the way in an apartment near Crabtree Creek.
We know having a little extra storage space can go a long way for a small business along Morrisville Parkway. That's why a 10x20 storage unit is one of the great storage solutions we offer to help keep things neat and organized in the workplace.
Besides plenty of cheap storage units, this location has gated storage area, we also offer options for vehicle storage.
No matter how big or how small, or what time of year, when the need for affordable self storage pops up, let our team at Morrisville Public Storage help tackle any size haul.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 335)
Thank you for the exceptional professional management. The place is always clean, well maintained. Thank you!
I am so happy with this storage location. Don and Victoria were just so helpful with everything! Even if I call and no one answered, I would leave a message and they would quickly call me back. I looked at other Storage Units and this one had the best prices. I can use my public Storage app to manage the security gate. I definitely recommend this Public Storage.
They don't have enough managers. Essentially if you need them you have to wait for a call back. There is also an end time, I think it is 9pm. So if you have to get something or pack something late evening, you will not get in the gate. Prices go up again and again.
I had to make a sudden decision to rent a storage unit. Something went wrong online and the person at the unit handled my issue quickly. Every time I called or asked questions, the person on the other end (Natalie?) was so polite and friendly. She made a tough situation bearable.
Zoila Serrano
The whole staff is wonderful and friendly everytime I use this location. Clean storage and easy to navigate!
I needed a storage unit and I loved being able to use the app to do all the details so that it would just be easy to go right to the unit, and the lock would be there. The website was able to give all the information I needed and there were plenty of options. Then to close the contract out I just needed to click in the app and it was done! I called in to make sure everything was fine (it was) and they answered right away, were super nice and helpful.
onsite manager is super helpful,she explained everything very clearly i must appreciate her patience
Easy move in Simple no hassle made it a smooth transaction
Grace was very helpful and thorough
Some old guy that works this place is super rude. Never fail to pay your bill on time or I guess it's cause for him to treat you like garbage and it's super inconvenient for him to have to remove the lock the property puts on the unit once you pay it and come to turn in a move out notice. And then when you're talking to the companion on your way out that you brought with you, he'll think you're muttering under your breath at him. And then will cop at attitude when you decide to defend yourself against his nasty attitude. Do not recommend renting here, or at least coming in when someone else is in charge.
This Public Storage location never has a person in the office. Each time I have called or gone by the location in person, there is never anyone available. Also when I call, I am always directed to use the Public Storage app. That is not helpful if you need to speak to a live person. The virtual assistant can only help so much because they may not be in the area/state you are calling about. Why have a manager on the property if they are never on the property! I purchased a storage unit online and this will be my first and only month with this company. I have not been satisfied with the level of service or professionalism I expected. The storage units don’t seem to get swept out so make sure you bring a broom with you when opening your space. The lighting is not good and at night, you will need a flashlight with you to see. It is a small storage facility and is somewhat difficult to maneuver a large SUV or truck around corners. Space to turn is tight. My second day using the space, I saw a U-haul truck get hung up and had to get assistance getting out the storage area. Not a good experience with this location. I needed a second space in the facility and just took the remainder of my belongings out of it and my access to the space has already been taken. I paid for the month so how do you remove my access to the space I paid for and not even spoken to me, the customer! Terrible service…. Sadly disappointed
Miss Grace is wonderful! She is very patient and kind! Also very helpful with helping you select the correct storage for your needs!!!
Courtney was so delightful. She answered all of my questions and has helped to better prepare for my future move.
Close at 5:00 pm and in the Google say 6:00pm,
Great service. Grace was really nice and explained the charges and insurance to me in detail.
Grace was very helpful. Great customer service. 5/5
The staff when they're there are very friendly. The challenge is when you have a need to talk to a staff they're not available or you have to call another number and sometimes they answer and sometimes they don't they are understaffed and unfortunately the customers are suffering from it so thankfully I have not had any major issues with my unit there is a piece of the door I'm trying to think of what it's called but it's like a rubber piece to make sure that the water doesn't go into my unit is falling off and it has been since I rented the unit and I can't seem to get a hold of anybody to let him know so I just hope it doesn't rain enough where the water gets into my unit.
Customer service here is great! Thanks for your help Grace...
Hello, I had a little bit of trouble with my account today and I went to the office and Grace helped me out with everything.Just ask for Amazing Grace!
No good parking, bumpy road, other than that it's like any other storage
Grace is an amazing! Her customer service is outstanding. She is a pleasure to speak with and always willing to help. Public Storage is lucky to have such a wonderful employee!!
I’m horrible with names but the lovely matured lady behind the desk was fantastic with her customer service.
I have spoken with Chelsea a few times she is always very sweet & helpful. Unit was clean, access was super easy. So far great experience.
Public Storage Morrisville is wonderful. Grace has gone above and beyond what is expected to help me with my storage and with any questions I may have. Excellent customer service like hers always stands out!
This is a great storage location. Grace is always so helpful, and takes the confusion out of things. If your looking for a simple place to store your stuff, you found it.
It was extremely easy to rent a unit online. Shannon called me to confirm and helped me navigate the property. I would give the place 4 stars, as I didn’t realize how many spiders would accumulate after 9 months, but it is an outdoor unit. The customer service provided by Shannon definitely deserves 5 stars.
I had a great experience with this location, the manager is very friendly and accommodating.
Shannon provided great service and was very helpful!
Always polite, never any issues. I will choose this company and location again for future needs as i suggest others should too. Thanks for top notch Customer Service, souther hospitality at its finest at this location!
The service I received was A+. If I ever had a problem with my unit, it was addressed Immediately.
Increases were way too frequent.with less than 1 year and 9 months. I thought I was signed up for yearly monthly payments as I was in PA for 4 years. Wrong. Grace was great to work with. Thank you Grace.
Grace who works the front office is absolutely amazing. She was extremely kind and helpful and informative.very appreciative of the customer service that she provided.
I worked on a reservation over the phone with Shannon, and she did a fantastic job making sure we had all the info we needed to reserve a storage unit there. I ended up getting my wires crossed and had to cancel our reservation (not related to Public Storage at all, just an inconvenience coming from my end) and she was able to get everything set straight.
thanks for all the lady in the front of desck she was so great thanks for all
I am unable to address items associated with using the facility as I have only made a reservation. However, I spoke with a young lady named Shannon. Wow, talk about quality Customer Service! Polite, attentive, concerned about aspects of the transaction which were associated to my benefit, she was tops! If you need to store something, than call these folks. I am in Ohio and in the process of a relocation. Having Shannon assist me was a highlight of joy and satisfaction in this trying time. Way to go Public Storage for selecting such a fine, human person to help folks like me feel secure in deciding upon Public Storage for their needs... There is one major caveat to renting a storage locker at this address that you should be aware of. After signing a 3 month lease, because Shannon was so helpful at the onset, and, while actively placing items into the storage locker, I learned that this storage location ONLY ALLOWS ACCESS DURING THEIR OFFICE HOURS "NO 24X7X365 ACCESS". What this meant to me was that even though I arrived wanted to arrive early in the morning, while the temperatures were cool, to load the locker with items, I had to wait until the office opened to do this work. Also, should I need something from my storage unit at 8pm at night, I will have to wait until they open sometime around 9-9:30 in the morning to retrieve my possessions. During my relocation to this area, this lack of access is throwing a major "wrench" into the works. So beware of this peculiarity with respect to this storage location; it may inconvenience you as it has me. It would have prevented me from renting here had Shannon clearly made me aware of this lack of access issue; I feel that the facility was misrepresented to me because Shannon failed to clearly communicate this during the early stages of my consideration.
Spoke with Shannon today. She was friendly, reassuring, helpful and honest—all the qualities you’d hope to find when dealing with the stress of moving. Thanks, Shannon!
Shannon guided me through the online check-in process with ease. I promptly received an acceptance email and Shannon followed up with a call. That's great customer service! I'd highly recommend them for your next storage need!
Shannon is very friendly and provides excellent customer service. I recommend this location for your storage needs. Even behind the mask you can tell she is smiling.
Shannon was very helpful! We had reserved a 5'x10' storage unit and quickly realized that it was not large enough to fit all of our stuff. She was able to accommodate us with a larger unit (10'x20') on the spot. We had the moving truck ready to unload into the unit and she has our units switched and ready to go very promptly. Great storage space and am very pleased with the service! Moving is stressful enough, thank you Shannon for relieving some of it :)
I cannot say enough nice things about this company. I had hit the wall in such a big way and had called them panicked on a Sunday afternoon. They were not only accommodating but had empathy for my situation and worked with me. There was complete follow up and follow through. Their professionalism was so outstanding I just needed to say how great they were. I will definitely be using them in the future again!!
Very helpful and on top of things! Shannon is always great to work with and very helpful!
Shannon has a customer-focused work ethic and is always attentive and proactive regarding the needs of the customer as well as the business. If anyone is looking for a storage facility, whether for short-term or long-term use, I would highly recommend calling her at this location to inquire about options and availability.
Shannon was a delight and very helpful!
Great Service by Shannon!
I recently sent my luggage from Hawaii to this Public storage. Shannon is very helpful and supportive. I had great experience working with this staff and facility. I will definitely recommend using this storage facility...Very supportive staff. 5 stars for service
Shannon helped me out with all my needs and hooked me up with the correct space needed !!
Very convenient location and always clean and accessible. Shannon is always available to help and answer questions. Top notch service!!
This is a very convenient place for me, with clean units and easy access. Never had any issues. The lady who works here is very helpful and kind too. Thank you!
Shannon provided stellar customer service. She covered all of our needs, was available for any questions, and anticipated ways to make the service smoother. Employees with a mix of customer service and business process acumen are rare gems. Public Storage would be wise to retain and promote her. (Otherwise, I may have to check back with her on an upcoming opportunity..)
Shannon is the best! She is so attentive and has always been able to answer my questions. Furthermore, she always has a smile on her face no matter what the day may have dished out to her. Shannon is a real gem at this storage facility and they are fortunate to have her!
Great storage service and very helpful. Shannon is the best and wonderful!
Public Storage, Morrisville, NC is great. Friendly, helpful, and professional. If I need storage in the future Public Storage, Morrisville is the only place I would use.
Exceptional customer service. Ms. Shannon thank you for your professionalism!
A single phone call with Shannon was enough to answer all of my questions and get me set up with my rental. Definitely the easiest time I've ever had renting a storage unit.
Great customer service. Decent pricing. Highly suggested.
Historically, I haven’t been the type to leave a review from a purchase, however, I’m incredibly reliant on the reviews of others when evaluating my own purchasing decisions. If this sounds like you, let me just put your mind at ease right now – Public Storage on Chapel Hill Rd in Morrisville is where you want to store your belongings in this area. Shannon, the manager I worked with, is without equal. She’s friendly, conscientious, compassionate, a terrific communicator, committed to ensuring security, and overall, truly thorough. I spoke with more than five other storage facilities in the past several months while planning for a recent move, and Shannon at Public Storage won me over. In all our dealings, she was nothing short of a pleasure to work with. Access to the facility itself was a breeze, and the security/technology component put me at ease. I was provided a great unit, and move-in and move-out days were seamless. Next time I’m in need of a storage facility, I won’t need to explore more options. I already know where I’m going. Give them a shot—you will not regret it!
Great storage. Clean and easy access. Great service from good people.
Convenient, reasonable prices & friendly staff. Great place to store your stuff. Shannon and Grace are the best!
Grace was fantastic. Very caring and understanding concerning my situation. I would recommend this property to anyone.
Ms. Grace was very helpful in assisting me with any questions I had regarding renting a space. Her customer service was outstanding!!! Would highly recommend asking for her with any concerns!
Shannon is great.
I like to Thank Ms. Grace and Shannon for giving me great customer service. They both gave me great satisfaction in my time of need. I recommend this location for your storage needs. Both are knowledgeable about the business. Thanks Again! Happy customer.
Fantastic people
So everything was made very easy with the help of Shannon! She's very knowledgeable and does a great job following up on everything. Plus, she's always in a good mood from the times that I have spoken to her so it makes me a very happy customer to reserve my unit at this location!
Great service.... Shannon is awesome and answered all my questions
Shannon was extremely helpful. She made my move in seamless.
I have had my property at Public Storage for approximately one year. During this time, the service I have received has been superior and professional. There is one particular lady I’d like to mention - Shannon. She has consistently gone beyond her call of duty to be of support. Her kindness, thoughtfulness, and compassion and professionalism have made Public Storage my favorite storage business. She is, indeed, a strong asset to your company and those are a rarity in this world.
I love this storage convienent and affordable. Couldn't find my key for my lock and they cut it for me for free. Yess no locksmith and I only had to pay for a new lock. Very secure location and Shannon is very nice who works here. Thank you for your great service. Love the butterfly door gate too 💞😍
Great Service. Grace was very informative and a pleasure to work with.
Friendly, fast, accommodating!
Awesome customer service
The staff was very helpful and knew exactly what I needed for my stuff thank you so much
Excellent service!! The entire transaction was seamless. Easy, quick, and didn’t feel like a chore at all (which I’ve had happen at other spots in the past). Highly recommend!
Great customer service! It was such a pleasure working with Grace. She was very pleasant and knowledgeable and made my move in very easy. I would definitely recommend the Morrisville location for your storage needs!
Grace is the absolute sweetest! I had the best experience at Public Storage. Grace helped tremendously from showing the unit to her getting me the boxes and supplies I needed. Customer service is on par!
This is for SHANNON at the Morrisville location!!!! She is the real MVP!!!!! I had literally just moved to town today and went to get my key thinking they were open till nine but actually closed at six and this women being the hard worker that she is was on her way HOME ready to eat dinner but stopped because she saw me sitting out front waiting. Since I purchased my unit already she was able to get in and get me squared away. She even took my to my unit and showed me the ropes. GIRL I HOPE YOU SEE THIS!!!!! Thank you for being a good person and helping me out because it really made my whole week!!!
I rented the storage unit online and the process was so easy. The gate code was texted to me and unit was ready and clean when we went to use it. Thanks Shannon!
Shannon was very personable and efficient. I stopped by location to get information re storage and left with a rental unit. She was helpful and expedited the entire process for me. Thanks Shannon!
Great customer service and EXACTLY what we needed to store our item. We were able to book last minute when the other storage place did not have any outdoor units!
We had a great moving experience here! Excellent customer service.
Shannon is a wonderful help and very fair.
Great job social distancing. Very helpful with my moving supplies.
Grace, the angel they 10 years ago!!!! Has been a life saver. The pricing was a little confusing and there were some initial issues but, Grace was so helpful. She was patient enough to hear my required capabilities and ensured month to month satisfaction. She should be the ideal hire for public storage.
The manager is very nice.
After several stressful experiences at another Public Storage, I contacted this location, with questions and an inquiry, and was warmly greeted by Shannon. Her cheerful attitude, attentiveness and relentless effort in helping her customers, sets her apart from most. She managed to ease my concerns and brighten my day, with her amazing service, and for that I was grateful. She is truly a gem. Thank you!!
Shout out to Shannon and Grace for helping me with my public storage needs. Both of them were great with answering my questions and getting me the storage I needed. Loved the all digital experience of getting paperwork done.
I am so thankful for the warm hospitality shown to me and my family when I got my first storage unit by Grace, the attendant on duty when I came. She was knowledgeable, friendly, and made sure I was aware of all of my options and even highlighted things to do in my unit to protect my furniture. I recommended this location to a friend for their need of a storage unit and as soon as I saw Grace, I knew we were in good hands. The facilities are clean, safe and well let at night.
Great customer service! Hooked me up with exactly what I needed! Lots of smiles too!
Wonderful customer service
Shannon is amazing! Very helpful!!
Shannon was very professional
Shannon's customer service is AWESOME!! Although I did not choose this facility due to location, her welcoming spirit and passion for protecting everyone's belongings definitely made me feel like my items would be safe under her watch. I'd recommend this place in a heart beat
I needed boxes for two moves and Shannon helped me find exactly what I needed. Great customer service!!!
Shannon was absolutely wonderful! She was very professional and helpful throughout the process. I will definitely be going back if I need another storage unit.
Pros: I was able to reserve a unit 30 days in advance to give us piece of mind that we would for sure have space for our belongings upon moving across state lines. Shannon stayed in contact throughout those 30 days to ensure we had everything we needed. Our unit was clean, move in went smooth and Shannon was especially helpful upon moving out. It seems like this company and their employees do truly care about their customers experience and go above and beyond to ensure satisfaction. Cons: While we were able to get our 18 ft Uhaul in to the facility and to our unit fine, our moving company could not get their 26 ft Uhaul down to our unit upon moving out. If you have a large Uhaul, consider asking for a unit that would not involve making any turns upon entering the facility. Also, I was not expecting to be required to pay their $15 additional per month insurance charge. I would have likely paid for this anyway but just a heads up if you did not know. Lastly, I will also note that our unit had a bit of a step up to enter. It was not possible to dolly in items from the ground without lifting several inches to enter unit. If this is important to you, be sure to ask for a unit that is level to the ground.
I needed to store some things on short notice and the associate Grace was very knowledgeable and helpful through the process. She was patient and honest in helping me find the exact unit I would need. I'm very thankful for her help creating a smooth transition for me in this time, thank you again Grace !
Shannon was helpful and kind! Amazing customer service!
Had a wonderful experience with Shannon. With all of the chaos with moving, she made this process as easy as can be.
Very helpful and knowledgeable
The service was excellent. Everything I needed to do was ready to go. Love the location!
Wonderful service
Grace was incredibly helpful with my move in and move out.
Great experience, grace was an awesome sales person.
Had a fabulous experience with Ms. Shannon! She was very personable and very attentive to all my needs! Quick and easy check in! Thank you for being awesome Ms. Shannon!!
Very friendly and thorough service
Very friendly and great experience with Ms shannon, the manager of facility. Amir
Great service
Great and friendly service. Thanks
Super service, always there for us. Shannon is so great with people and she makes sure to satisfy all our needs.
Fantastic job by Shannon. She is on top of everything!
A great and pleasant young lady name shannon done a magnificent job!!!!!🌞
Wonderful service! I reserved my space a few weeks in advance but received a call to confirm right away, as well as a few other confirmation calls in the weeks leading up to my move-in appointment. Shannon was great! She walked me directly over to my new space and showed me how to access it, made the paperwork quick and easy, and was so kind and friendly. The facility is clean and secure and the price is great. Definitely recommending everyone I know.
Grace was awesome. She bailed me out after another storage location fell through.
Shannon is a huge asset. This is my 3rd rental from her and she has always gone above and beyond
Had a wonderful experience because of Shannon. She went over the top to find a storage room with an affordable price for my parents. They desperately needed storage and she found it!!! Thank you Shannon!!!
Great place, Shannon is a wonderful person and very helpful!
Just moved here from CT. Beth welcomed us with open arms, we walked to the storage unit together as she explained everything. Great start to our new adventure here in NC
We loved the experience. Beth was very helpful and courteous and walked in the rain to show us different spaces.
Grace helped me with all my storage needs She was very informative . Thank you so much!!
Beth was very helpful and welcoming when I had numerous questions regarding my move out process.
Beth was amazing ! So sweet and kind and VERY helpful! I recommend this storage unit and Beth! I will come back here just for her hospitality!
Great Service by Ms. Beth and Ms. Grace. They both were very helpful and made sure I had everything I needed. Thank you!
Beth was very nice and helpful. I had very nice experience here. Thankful I choose those public storage.
Ma. Beth was an amazing help in this move
fast and freindly
Shannon was very professional and detailed with the information.
Beth was very helpful and courteous.
I had such a great experience! Beth was so helpful and I love her up-beat personality! Great customer service. Will recommend to others!
Had a great experience. Grace was friendly and professional, she made everything easy. I strongly recommend this location
Quick easy polite ppl
Grace was very very helpful with my needs on a storage. She made sure I was aware of all charges and explained everything to it’s entirety. I will definitely recommend this location to others. Thank you Grace!!!
I’ve been renting from Public Storage before, and I always had a great experience. This new unit I just got a few days ago certainly lives up to the 5 stars! I’ve arrived to the location a bit late just before closing - still, Shannon, the storage manager situated me in and completed all the paperwork. Thank you -Rich
I had a great experience at the Public Storage. Shannon was very helpful and gave me a tour of the facility and took time to explain the benefits of the storage facility. She was very nice and the facility was extremely clean. I would recommend to family and friends.
Shannon is the best!
Shannon was a great help! Public Storage needs more people like her.
Excellent support and service provided by Shannon and Ms. Grace! Competitive pricing for the current market conditions. Thanks!
Very helpful. Very friendly. Superb service. Thank You Shannon. Your the best.
Shannon was amazing to work with, super patient, helpful and willing to find exactly what worked for us.
Grace was very helpful
Perfect customer service,good space.
:/ that’s all I can say...
The Staff is very friendly and they are always willing to help.
Grace met me 30mins before my appointment time and I got everything set even before my appointment time!
Shannon was super helpful. Good experience overall.
Shannon is extremely helpful, knowledgeable, very customer oriented. It was a real pleasure working with Shannon on a new unit. She explained the entire end to end storage services with such professionalism and courtesy I 100% recommend working with this location is ever in need for storage near by Ada B
Shannon at the office was very friendly, professional, and informative. She gave us a tour, answered all our questions, and seems to be an excellent employee. I was able to get everything set within 2 hours of calling. Very clean and secure facility, my unit was clean and ready to move in as soon as I needed. With all the new storage facilities around this area I’m happy to know I made the correct choice.
Really good experience and easy check-in. Shannon made the whole experience seemless. Thanks Shannon!
Very friendly management, clear process, location and cost. The storage area looks clean and safe as well.
Had my stuff here for over a year. It was clean, secure and Grace and the staff were always helpful!
Shannon is great! She explained everything clearly; suggested products that were appropriate for my storage needs; and followed up every step of the way. She also looked for the best pricing options.
Shannon is awesome! Not two minutes after we made a reservation for a room on Public Storage's website, Shannon called to invite us down to the facility to have a look and complete our reservation and get set up in our store room. She was friendly and fun to work with. She was extremely patient while we phoned our insurance agent to determine if the store room was covered which was apparently a difficult question for our insurance people. She was extremely thorough in explaining everything that we needed to know. She repeated a few things because as we know it just doesn't sink in sometimes. we highly recommend Public Storage and Shannon.
I would like to give a BIG shout out to Shannon out at the Morrisville NC location. The very night i made reservations for a unit i didn't even have time to write down my confirmation number before the phone rung. I answered and it was this bubbly voice on the other end all energetic and friendly so instantly it made me smile. She didn't know that her vibe traveled through the phone and made my night because before then i had a bad day and she made it better. So, i'm grateful for the chance to have met her and for her helping me with my reservation at this location. I wish we had alot of Shannon"s in this world because people never know what someone is going through on the other end of the phone or in person. She is such a sweetheart in person as well and I just wanna say thank you Shannon and thank you Public Storage for hiring such an amazing person.
Public Storage in Morrisville is very convenient, easy to find, clean and affordable. And Shannon is the best!
Very quick in contacting me, within seconds, once I made the reservation online. Shannon was very helpful in explaining unit options and showed me a few to choose from. The process was quick, easy and seamless.
I coordinated my storage through Shannon who was an absolute delight. She was attentive, personable and very responsive to any question that I asked. Since my wife and I were moving from Upstate New York to the Raleigh area, I needed to find temporary storage and make arrangements via long distance. Shannon handled all of my questions thoroughly and was pleasant and prompt in replying. Highly recommend.
Grace was amazing. Great service!!
It’s a great experience. Thank you Grace for the excellent service.
Grace, very helpful and excellent customer service.
We are new to the Cary area & made an appointment to rent a unit. Shannon met with us, took us on a helpful tour & was able to answer all of our questions. Shannon was very friendly, knowledgeable & professional. Thank you Shannon for a great experience!
Shannon has been a joy to work with. She has made the move in progress very comfortable and welcome for me. I would highly recommend this location.
Excellent customer service throughout the entire process. Helped me step by step with getting a storage unit and everything that was needed for my items to be safely kept.
Shannon has been fantastic with everything and it has been a pleasure working with her
Always go above and beyond to assist customers. Thanks, Shannon!
Shannon makes you feel right at home she is an excellent host and the most freindly host I have ever worked with
Shannon did a great job helping me determine what I needed to pack up our beach house after significant damage from Hurricane Florence. I really appreciated her dedication.
Shannon was awesome with helping me select a storage unit that accommodated my needs. She was both professional and friendly. I highly recommend this location!.
Shannon was super helpful! She was determined to find something perfect for us.
The rental process was very smooth and Shannon was very nice and completely thorough explaining all the details to make me feel at ease. Great staff!
Shannon was very helpful and very fast to get a second storage unit added to my account.
Big thank you to Shannon. She did a great job of explaining our options. She is very fun and personable!
I would like to shout out for Mrs.Shannon Property Manager at Public Storage NC 27560 location..Excellent customer service... explained all the details patiently..Keep up the great work ..
Hi everyone, I just want to give a shout out to Shannon at Public Storage on Chapel Hill Rd. she is great! My move in went smoothly and she also took the time to worked with me on how to maintain and organize my stuff in order to maximize my size unit. Again, Shannon your the best. Keep up the good work.
Great!
Just rented a storage unit - met Shannon , the Manager- Very friendly, courteous , accommodating to my needs for the unit and above all very patient. Felt good about renting the property - Highly recommended it especially with their fantastic promotion deals for first timers.
Shannon is great. She cares about the customer!!
Great Staff! Very friendly!!!
Clean facility and excellent customer service. Shannon assisted me this morning and she was awesome.
Shannon was awesome, served me great customer service 🤙🏾
Shannon, on site manager, was very helpful and extremely knowledgeable. She walked me through the property to show me the available units i was interested in an offered me the pricing and promotions. She also reviewed the packing/cover material as well as gave me advise on how to protect my property from humidity. I was very pleased and will more than likely use them for my outdoor storage needs in the very near future.
Shannon was very friendly and informative at the chapel hill RD location
Easy move in experience and my timing was great with the $1.00 first month special. Ooops, forgot to mention the $25 admin fee. Shannon was present today when I went to check on my storage items and was extremely helpful, even wonderful. She even gave me a cold bottle of water.
Shannon is awesome! If I had one wish since units are outside maybe power wash every once in awhile. I'm terrified of creepy crawlers on the doors😩 Other than that I love this location! Convenient to my home and work!
Check in process was smooth and efficient. Shannon was very friendly and gave recommendations keeping my needs as first priority. $1 for month promotion is definitely worth
I came into this location to make a payment on my storage unit in Atlanta and was greeted by Mrs. Shannon, she provided me with amazing customer service. Company should think about give there great staff as her a gift card or something for helping the company receive these great reviews. Thanks Shannon. I'm a manager myself and your awesome. Keep up the great work.
Shannon made the move-in easy! With her help solving our issues, she was the best part of our relocation so far!!!
Shannon was great!!! Very professional and patient with us. Highly recommend this storage facility!!
Great experience
Property manager helped me and had patiently helped me through out the renting process. Thanks.
Shannon was awesome
I had the nicest woman help me today. She did so with patience and kindness on a very hot day. She stayed with me all the way. Thank so very much!
This is my second needed a storage space in the RDU area and I’m glad I chose this location. Shannon made the process super easy and the actual location itself is very convenient.
Clean facility, friendly staff and excellent service!
Megan was a great customer service representative for this company. She was kind, courteous, and helpful. Answered all questions I had about this storage facility.
Victoria at this location was fantastic! anything I needed, any questions I had and the way she helped me to move from this location to another that was going to be able to suit my needs further was unmatched! she setup the appointment for my transfer and everything, she even followed up on it! thanks a lot Victoria!
Great and simple.
It's a good storage place to use but it's just really a tight squeeze to drive though.
Beth was VERY helpful and polite! She walked me through the entire process and made me feel like a part of the family at that establishment! I HIGHLY recommend doing business at this location.
Wonderful place!!! i had a few questions to ask about the storage and Victoria was so much help and was so nice! 10/10
We had a tremendous experience with Victoria. Her customer service is exceptional and I would highly recommend to all of my friends and family.
Victoria was a great help in selecting the right storage and sharing the appropriate promotions..
Held a space for me longer than usual to help with my move from the midwest. Clean facility, friendly staff and excellent service!
Victoria went above and beyond what customer service is all about.
Good location nice manger helpful with products
I rented a storage unit from Public Storage. I was very impressed with the location, cleanliness and politeness, of the employees that I dealt with. Grace, was very nice and very informative. She answered every question that I had and also showed me the property and all of its assets. She made sure that I knew everything that I needed to know before I left. Grace is an asset to the company and I appreciate positive customer service in a world where good customer service is hard to find. In the future, if the need for me to rent another storage unit arises, I will certainly and most definitely use Public Storage.
Grace was so helpful from the beginning!
I was glad to find this place so near the place I was moving to. However when I went to move in with my movers, there was an extra lock on the door for no apparent reason (and it was an extremely hot day!). Today I went back to put something in unit and there it was- another extra lock on the door for no apparent reason. I was too angry to go up to office again! I'm beginning to take this personally!
Excellence in communication and customer service. Ms. Grace helped me find the perfect storage unit in no time thanx public storage.
I stopped by to pay my fee and I met Grace. Lovely lady and very nice to deal with. The staff at this facility are all great.
Sarah was the nicest and most helpful manager!! She guided me through the rental process not to mention she had a pretty impressive amount of knowledge of the moving supplies available. She definitely made my moving process a lot less stressful. I highly recommend renting from her!
Soon after I booked online, Grace was on the phone following up with my reservation to offer any assistance or answer any questions I had and helped me setup an appointment for my move in day. She was very welcoming when we checked in with her and took great care to show the unit, explain and walk us through the move in process. Grace was very professional and knowledgeable, she made us comfortable and offered useful tips. She's a great asset!!
Cherry, was fantastic. Very helpful and professional.
I set up the reservation over the phone and then I went to the location to view the property and the specific storage unit I would be getting. LeAnn was very helpful, professional, had a good attitude, fun personality and genuinely sweet. So far so good, no complaints. I have rented storage units from Public Storage over the last 10+ years in several different states and have had great experiences. Check out the location and see what you think.
I really liked dealing with Kim. Apparently she is not at this location as much as before. She was precise and made everything clear. She answered your questions before you even asked. Others are polite, but sometimes vague.
Grace couldn't have been more helpful. She was very courteous and knowledgeable. It was a pleasure doing business with her.
Good experience with getting a storage room and following established process. Staff seem to have set routines and don't take out of the ordinary situations very well (i.e. showing up an hour or so earlier than planned).
Katie was great! A true professional Customer Service representative that took care of all our needs and treated us with kindness and respect. So glad we chose Public Storage!
We made our reservation online and within a couple of hours we received a phone call from Katie who walked us through what we had chosen. She followed up with us the day before our reservation and on the day of our check in she was extremely helpful and answered every question we had. I was very glad we chose this location! Thank you Katie!
Came in and spoke to Katie who is an amazing asset to the company. Answered all our questions and showed us different units that would better suit our needs. After a month of renting we needed to downsize and again Katie very professional walked us through the steps and found a unit that was very affordable and convenient for us. As long as Katie is an employee here we will continue to bring our business here. Thank you
Katie was so helpful and very friendly. She answered all our questions and made sure we had everything we needed. She definitely made our experience stress-free.
We went in to look at a unit and Kimberly was fantastic. She was curteous and efficient. She explained everything about renting the storage unit thoroughly and in a very understandable way. Although, in the end, this site didn't have a unit that suited our needs, it is nice to feel taken care of at a place like this rather than hassled.
I went with my brother to get a unit for some extra things in our house. We were helped by Kimberly and she was very polite and courteous. She got us set up with everything we needed and was very friendly and professional.
Have been helped by Kimberly throughout the whole process. First month has been a marvelous experience with no hitches or any form of trouble at that. Courtesy calls have also been received and have greatly improved the experience more.
Great people, great location! Met all of my needs and girl in the office (Natalie) was very helpful!
We had a storage unit with Public Storage for 5 months and found the rate and quality of service superior! Everyone we worked with was extremely professional and helpful. Kim D. specifically was outstanding.
I am moving soon and stopped by for prices. I just wanted to say that Natalie is very sweet and knows what she is doing! Thanks again! Very helpful.
The service I received from Kimberly was amazing.
Krys was so very helpful and very well respected. Professionalism to the core. Great place to store your things!!!!!!!
Krys is an amazing associate she really helped me quick sufficient and fast i will always come back thank u for a great storage..
Kim is AMAZING have dealt with her with payments and now we have RENTED storage from her.......hands down she is the friendliest lady in the world. Highly recommended this storage site. Thank you Kim!!!!!!
We were very happy with our experience at this location. The staff members were very helpful and answered all questions patiently. I would definitely use this facility again.
Working with krys hall was a big help in providing storage options. Very helpful. I will be coming back real soon!
Excellent customer service. Very thorough. Krys was awesome!
I have use Public Storage in other cities, however, this location has been the best by far. They are very informative and are always willing to help as much as they can. I would recommend them to anyone who is looking for storage in the Charlotte area!
Great customer service Kimberly was fantastic
Awesome customer service! Kimberly is phenomenal. She takes her time to explain the process and is very genuine. I highly recommend this location. If I ever need storage again I will definitely come see her again.
Kimberly is truly wonderful!! She is one of the main reasons that I would recommend Public Storage. She takes her time to explain All the information and makes sure it's truly understood. She's super patient and kind and you can tell it's genuine. Not only is she thorough and informative but she always recommends the best advice to guarantee a 5 star experience with Public Stoage and your personal storage spaces. She's definitely an amazing representative of this company.
I came in to buy some boxes but couldn't find specifically what i was looking for. However, Kim went above and beyond to help me. She was really great and I will definitely come back if i need some storage space.
Kimberly D. was absolutely helpful. She answered all of my questions and made sure I was taken care of. I've never met someone who treated their customers so kindly, I highly suggest going to this location and requesting for Kimberly's assistance. She will do her best to help you and make you feel comfortable. Thank you again!
great customer service! nice & clean storages. very professional
Kendal was very helpful in helping me decide what items I needed for packing. I would have been lost without her. Thanks, Melanie Christensen
I use your public storage this morning I morrisville n.c Kendal was helpful to making sure I have the right storage space a big thanks to her for be nice and know what she was doing like said thanks her I am very happy
Jeffrey was great! He was very professional at all times. I would recommend this place to anyone!
Angel and Sahlil were great in helping me get my lease signed and moved in quickly. They were personable but still genuine. It was great!
Kimberly was very professional and she deserves a increase to upper management.
Jarrett was wonderful!!! He got me a really great price and the best part was they were open on Sundays!!! I'd moved most of my belongings out of my apartment to my other storage unit. My storage unit was packed and I realized [too late I might add] that I needed another storage unit. The following day was a Sunday and I was turning my keys in that day. With no one else open, I tried the Public Storage next door to where I was staying...YES!!!! OPEN!!! The rest is history!!! I'm very happy!!!
Kimberly is awesome. I highly recommend her for management.
Came in this morning to inquire about storage and TJ was a great help. My wife and I are moving in a few months and we may possibly need storage if our house isn't ready. TJ was very knowledgeable and hooked me up with all the information I was looking for. He definitely made me feel like it wasn't a business transaction but rather a friend giving storage advice. Thanks man
The manager, Jarrett, was very friendly and helpful. I felt very comfortable leaving my stuff there.
Excellent service and a great a manager. Jarrett was able to help me out quickly so I could unload my rental truck and return it on time. I have already recommended this site and company to others who are in need of storage.
Excellent customer service! Jessica was very friendly and knowledge to quickly assist me with my needs.
Jessica's customer service was incredible. She made me feel like a valued customer! Jessica took her time to show me around the facility and help me choose the right storage space. She was also very thorough when it came to the contract for the unit. I was very pleased over all with the service.
I went in to rent a unit and spoke with Jarrett. He was super helpful and straight to the point with getting me set up, which I appreciated because I was in a hurry. He did a great job of suggesting supplies I may need without trying too hard and being too pushy to sell them, which I also greatly appreciated. All in all I would recommend this place. Very professional and helpful.
I had an excellent experience! Jessica was very knowledgeable and helpful. The storage area is very clean and secured. The managers and Jessica were very helpful in explaining the terms, conditions and promotions (I saved a bunch!). I had a great experience, Thank You!
very good, Angel was very helpful
Angel was a great sales rep she helped me find the perfect unit for all my stuff she was very friendly and a great help.
Kimberly D is amazing! The storage unit was the right size for my needs She got me signed up and some extra packing supplies I needed. She was very friendly and helpful. Having the storage unit has helped reduce some of the moving stress so I'm happy Kimberly was able to get me everything I needed today.
Very nice person 100% satisfied Jessica, 100 % professional
I needed to upgrade my unit unexpectedly. Jarrett was leaving for lunch but waited for me. A day later, Jarrett noticed that my unit was unlocked. He locked it and called to let me know. He's been great to work with!
Property manager, Dee is owesome! She helped me to find the perfect space to store my things. Ones the move is done, I was very happy with her knowledge and the experience. Dee is very kind, friendly and professional. When I went to her office, she even helped me to carry the boxes to the car. Dee is a hard working lady who welcome me everytime I go to the storage. I'm very happy that I chose the public storage!
I contacted this facility the day before I needed the storage unit. My daughter was moving back from college and needed some space for a few months. They were quick to call me and set up my appointment time to rent the unit. Dee explained everything thoroughly, and she was very professional. She showed me the unit, and it is the perfect size. Dee is a very honest and kind person. It's good to see that company reps really care about their customers, and treat them with kindness and respect. Keep up the good work Dee!
We highly recommend this place. After a very stressful move from New York to North Carolina and an incredibly long and painful car ride, we were worried that we wouldn't make it to the storage unit in time for closing. Rather than simply closing the store and letting us fend for ourselves, Dee, the customer rep, offered to stay behind after hours and wait for us so that we could get our key and move our stuff into the unit rather than bring it all back to the hotel with us. She was very professional - had our paperwork ready for us upon arrival, arranged for 24 hour access to the unit, and even made sure to go through all of the terms in a quick and expeditious manner. Thanks Dee for all your help - You're a great asset to this public storage company!
I had a very good experience. The managers Dee and Jessica were very kind. The storage area is secured and well maintained. I found this very economical. The managers were very helpful in explaining the terms and conditions and advice about some promotions. Thank You
Not helptul! The woman here was down right nasty to me. She was too busy flirting with the UPS guy and stated that it was her lunch time. Then she ignored me. I was trying to get some information so I called the 800 number. While I was on the phone with Public Storage, she yells at me and says that I need to leave so that she can have her lunchtime. She did not care that I was on my lunchtime. I checked online before going to this location and it did not state that this location was closed during the day as I checked before I left. Very unhelpful, unprofessional, and I will never return to this location. I have been to many other locations and recommend public storage but not this one!!! What a horrible person to yell at me for no reason!?!?!
Dee helped me get a unit that wasn't too expensive and the process was easy, but the pavement inside is very uneven and you may bottom out if you're not careful. Also there's only one usable entrance/exit which makes coming and going a but of a headache.
Great place near our new apartment.
I am relocating to the Cary-Morrisville area from Northern Virginia, near Washington, D.C., and found this location on the Internet. When I called for more information after making an online reservation, Dee was very helpful in giving me further directions to the facility. Once I arrived she thoroughly reviewed the forms and and procedures for using the space I have rented. I had not realized that I could upgrade to a larger unit, should the need arise, and I found it to be clean and ready to begin storing some of my boxes. In fact, she escorted me to the unit and made sure that I was able to operate the door and lock, It was a pleasure to work with someone who obviously understands the value of giving good service.
I have been renting from this facility for several years now and am very happy with their service. Dee is always very helpful whenever I have any questions or need assistance. Great job Dee - keep up the fantastic work!
Very kind staff. Great customer service at this location.
I've been a unit renter since December of 2013. The staff is friendly & helpful when needed. The alleyways between buildings are kept clean as needed.
Great customer service and very clean faclities
Excellent customer service, Property manager D was very helpful.
Dee is awesome!!!!!! My experience there was quick and painless. I had all I needed in less than 20! She even helped me out with the boxes I needed and everything!!! Dee was on top of her game, very knowledgeable, very friendly and a great asset to this company. I would def recommend public storage to everyone and I would make sure I tell them to ask for Dee. She is the best!!!!!!!:)
helpful staff Grace and Dee...
After searching for the cheapest storage solution I decided on Public Storage. Dee helped me get the space I needed for a great price! Public Storage is the best!!!
Dee is a great employee and has treated me with the up most respect.
I have had a great experience with Public Storage since the day I stored my items there. The manager name Dee is a great access to the company. Dee is nice, respectful, and always has a smile. I have stored my items there now for nearly three years. So this should show there much be great service. I rate Public Storage a five star. So keep up the good work.
Quick process!
I just moved my things into a 10x20 space today so I can't yet comment about the long term... but I can say the manager Dee was very friendly, professional, and helpful and the space was very accessible (alleys that are flat and fairly wide), clean, and ready when I arrived. The price is low compared to other facilities in the area, especially considering the $1 first month's rent for some units, so the value is excellent.
I just rented a unit today at this facility. Dee, the manager, was extremely helpful. She explained all the terms and conditions. She was very pleasant and knowledgable. She is a true asset to your company.
This has been the 2nd time I've rented from this facility. At both times Dee, the manager was very attentative, knowledgeable, and pleasant. I would recomend this facility to anybody that is looking for a great place to store their things. It is very clean and well managed.
Dee is an excellent property manager and very kind. I would recommend this facility.
The property manager and her staff were very friendly professional and knowledgeable. They were also quick and efficient in assisting us with our storage and packing needs. I recommend this location to others.
Dee is always courteous and facilities are clean and well maintained. Would highly recommend this location !!
We have used this Morrisville storage facility on two different occasions in the past and are currently renting another unit for the third time. Each time the facility manager, Dee, provided our family with wonderful customer service. She is very knowledgeable and her suggestions were very practical. Overall, Dee’s professionalism and punctuality made our experience with PS easy in the midst of our busy schedule. We would definitely recommend this facility to anyone!
I have been renting at this location for almost the last 2 years. This facility is always clean and well lit. I store lots of restaurant equipment, so I am there frequently and Dee and her team are always friendly and helpful. I have been to other competitors in the past where you never see the manager or crew out of the office. Dee and Jared are usually making rounds on the property to make sure everything is maintained properly and free of debris. I definitely would recommend this place to anyone who is looking for a safe and friendly place to store anything.
we rented a 10x20 storage facility at Morrisville location and we are highly pleased with Dee for handling our move so smoothly and professionally. She is very polite and accommodating and went above and beyond to make the move easy. She has excellent knowledge of the product line and respects the customer requirements within company guide lines. We are so pleased with her services and the facility that we would recommend her and the facility to all our friends and relatives. If needed in the future we would definitely come back. Thanks Dee for your great assistance and customer services.
The property manager refused to allow us to start an account a half hour before they closed because she said she didn't want to run the risk of it taking longer because she wanted to go home. Worst customer service. She even had an attitude while saying it. Will be contacting corporate when I have time
I reserved a 5' x 10' unit online. Within 5 minutes I received a call asking me what time I would be arriving. This was to make sure that the person working was not on their lunch break when I arrived. When I showed up Dee was there to greet me and walk me through the process. She was extremely friendly. After the paperwork was complete, Dee walked with me outside to show me how the gate worked and then showed me to my unit.