Public Storage Self-Storage Units at 515 S Greensboro St, Carrboro, NC
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6
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
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5'x5'Online only price$ 30/moSmall 5'x5'- Inside unit
- 1st Floor
$ 30/mo $40Best Price Label -
5'x10'Online only price$ 37/moSmall 5'x10'- Inside unit
- 1st Floor
$ 37/mo $49Best Price Label -
5'x5'Online only price$ 50/moSmall 5'x5'- Climate Controlled
- Inside unit
- Locker
$ 50/mo $67Best Price Label -
5'x15'Online only price$ 65/moMedium 5'x15'- Inside unit
- 1st Floor
$ 65/mo $86Best Price Label -
5'x15'Online only price$ 66/moMedium 5'x15'- Outside unit
- Drive-up access
$ 66/mo $88Best Price Label -
10'x10'Online only price$ 68/moMedium 10'x10'- Inside unit
- 1st Floor
$ 68/mo $91Best Price Label -
10'x10'Online only price$ 84/moMedium 10'x10'- Outside unit
- Drive-up access
$ 84/mo $112Best Price Label1 unit left! -
10'x15'Online only price$ 95/moLarge 10'x15'- Outside unit
- Drive-up access
$ 95/mo $127Best Price Label -
10'x20'Online only price$ 99/moLarge 10'x20'- Outside unit
- Drive-up access
$ 99/mo $132Best Price Label -
10'x25'Online only price$ 144/moLarge 10'x25'- Outside unit
- Drive-up access
$ 144/mo $192Best Price Label
Nearby Self-Storage Locations
Self Storage Near
510 Jones Ferry Rd
Carrboro
NC
27510
Self Storage Near
72 Marvin Edwards Ln
Chapel Hill
NC
27517
Self Storage Near
500 Myrica St
Chapel Hill
NC
27516
Self Storage Near
7101 NC-751
Durham
NC
27707
Self-Storage Near Carrboro
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Carrboro Storage Units Near UNC-Chapel Hill
Carrboro Public Storage offers a variety of self storage options in different sizes because we know no two storage hauls are ever quite the same.
Located just north from the intersection of Highway 54 and Greensboro Street, we offer indoor storage units, outdoor storage units and the option of climate controlled storage units.
Calling all Tar Heels! Less than two miles from the University of North Carolina campus in Chapel Hill, UNC students can grab a 5x10 storage unit to keep bulky items out of the way in a dorm room or off-campus apartment, like bikes, sports equipment or even an extra desk chair.
Carrboro Elementary School families looking to declutter the garage, guest room or even the whole house will love the space inside a 10x20 storage unit to fit old furniture, boxes of clothes, old tools and home furnishings that need to be replaced.
From individual storage lockers to 10x30 storage units big enough to fit everything from inside a five-bedroom home, you're bound to find the right self storage rental for any occasion at this Carrboro location.
At Public Storage, we understand that having a little extra storage space can go a long way, whether it's at home or in the office. That's why we proudly offer affordable storage solutions to help you get – and stay – organized year after year.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 366)
I’ve used several storage facilities over the years and this was by far my best experience. The lady in the office was courteous, professional and focused on customer service. A rarity in today’s world. I would highly recommend this location!
Walked in today to rent a unit. Ashley was extremely helpful and courteous and ensured she gave me the answer to all of my questions. Great experience
Always good service especially from that nice woman Ashes.
Ashley and Joni were so nice to deal with. Came on separate occasions and had pleasant interactions with both of them, would definitely recommend making a reservation!
Been a customer for over a decade.
This was the first time I’ve rented a storage space, & Joni made it so easy! She patiently explained everything & listened to all my questions, providing the answers I needed. Thank you!
Online helps a lot thanks you
Great Service
Love this place! Amazing storage & customer service!
It was very easy process to secure a unit over the phone. There was some confusion about pricing, but a supervisor was able to correct that immediately.
We decided to walk in to secure a space. Joni and Caroline were incredible friendly and helpful and walked us to each space to show us our options. Never acquired a storage space before, so they made the process easy and pleasant.
amazing service! highly recommend their customer service
I’ve had this storage for about 3 years now. Caroline has been a magnificent employee and worked with me about keeping my storage while even falling behind. 5star employee for sure
Caroline is awesome, she needs a raise.
Great experience with Caroline. Thorough and helped us get exactly what we were looking for. Thanks so much for hiring great people!
Horrible experience. They didn’t put the lock on my unit on my scheduled move in day and I called them 3 times and left a note in the door after hours and got no reply. Finally someone answered after 3 days and they put the lock on. They called me again a few weeks later about something and left a voicemail. I called them back not ten minutes later 4 separate times and it went straight to voicemail. Terrible and unresponsive customer service by idiots who can’t do the most basic of jobs. Don’t go here, there are plenty of other better storage facilities.
Water damage in the unit. Terrible customer service.
My son unexpectedly needed a storage unit on short notice. We are so glad that we rented with Public Storage. Caroline was a dream to work with.
Can’t make an online payment. Public storage keeps reversing the payment. Then I can’t ever get in touch with someone at the property because they are never there.
I've been a customer for some time now. The units are clean and feel safe. I decided to upgrade to a bigger unit and ran into some difficulties getting what I was quoted online. The good news is that Antonio, Eve, and Dorthy really went the extra mile to figure out the issue. In the end, and after two levels of management, the team was able to solve the issue and make me happy.
We contracted to rent a climate controlled storage unit to store furniture that we did not want to have exposed to humidity. We came to the unit multiple times only to discover that all the doors were propped wide open in the middle of August, exposing all the indoor units to the heat and humidity. Not exactly what we had in mind. When we raised the issue with the facility staff, they said that the units were indoor units, but not climate controlled. Even though the contract we signed clearly said "climate controlled" and the rate we were charged was the rate advertised for a climate controlled unit. We did not put our furniture in the unit and cancelled the rental. They charged us anyway for a months rental of a "climate controlled" unit which, according to the staff, they do not even have. Do not rent from this place. There are much better storage places in the area.
2 כוכבית בגלל רמת האבטחה שלא ניתן לצאת בלי קוד. אבל לא אהבתי את השירות גם יקר לחודש 110 חודש במקום אחר קיבלתי 75
This seemed like a great thing--heloful staff, clean units, etc. But then they collected this month's automatic payment--a week later I was told I had given move out notice and no more account, plus they were going into my space! That's a no, not acceptable. Now I am bucking to get a refund for the month. Obviously I am not going to continue renting, as they are unreliable
Good days
I went in the storage with an issue, Sonia was right there to help me with the issue. She had a wonderful tone about her and she also resolved my issue. The company need more of associates like her. She is awesome.
Great experience! Super friendly staff and they were very helpful when I made a mistake during the initial reservation. Will definitely come back! Antonio, Chris, and Sonia took great care of us!
Antonio is the Best!! Sonia is wonderful. Appreciate this place.
Marqui, Chris, Sonia & Antonio were diligent workers who were very informative when I needed help looking for a good storage unit. I will definitely be renting again!
Dash was very helpful today! Have no complaints AT ALL!
Antonio and Dash helped me with everything I needed! I would definitely recommend this location to a family member or friend
Great service from Antonio Rainey! My first time renting a unit and as soon as he arrived and noticed I needed assistance to find my storage he offered help right away. Thanks
Antonio was Great. Customer service was Awesome. He made sure my rental property was clean and up to standard. I encourage everyone to rent a storage spot from Public Storage on Greensboro Street in Carrboro NC.
Antonio and Natalie were the best when I came in to get my storage! I had such a stressful day driving 10 hours and they welcomed me with open arms with so much hospitality!!! I highly recommend!!! Thank you guys so much
Antonio and Lidia were amazingly helpful getting us set up for our storage unit. Antonio went through all the sizes and prices with me and helped me decide which was best for our needs. When we checked in, it was fast and COVID safe. The whole process was easy and fast. I would definitely go back there and recommend it for others.
Antonio and Lydia are the nicest people. Really helpful with any questions or concerns I had. I would definitely recommend this place for your storage needs!
The workers here are very nice and respectful, they are quick to help find solutions to any problems.
Gated and the property seems nice and clean. Antonio was a great help in getting me checked in, making sure the app worked on my smartphone, and helping me understand the insurance piece of putting my stuff into storage. Also a really great rate for the interior non climate controlled storage units. Thank you again!
Excellent Service. Very thoughtful and considerate.
Toni is amazing, the space was clean, the service was incredible. I’ll be recommending friends and family!
Antonio Rainey was super helpful! Easy move out! He took care of all my needs and was super friendly.
It is a scam. They lured me in with a fair storage price. After a couple of months they significantly increase the monthly rate. Because i was out of town, i could not move my stuff before incurring extremely high monthly bills. I was told that in small print of the contract it states that they can change the monthly rate at any time. Don't be fooled my the low move in cost!
Antonio was very helpful nice, polite, and friendly too Thank u so much for your help Antonio
Stopped by the other day for some assistance with unit. Antonio was super friendly and provided outstanding customer service!
I needed storage space urgently and Antonio reduced my stress levels by at least 50% by making the whole process easy and straightforward.
Antonio is one of the kindest people and wants what is best for his customers. Setting up for a storage unit took no time at all. Outstanding customer service and for a great price.
When I say they were perfect employees they were on their best behavior easy to talk to and were quick with it to bet place to put your storage the name of the employees names were Lidia and Antonio
Lidia was great at helping me chose a unit and she was so nice and had a great attitude. Would definitely recommend!
Outstanding service. Antonio went above and beyond to assist us in getting the storage we needed. His advice truly helped.
Too much up hill. But rates were reasonable. Staff was friendly.
Caroline was very helpful! Highly recommend this location.
I went to search for a storage unit in Carrboro and I was greeted by Antonio and Lidia, they helped me find a storage unit at an affordable price and they were very cheerful and helpful I felt very welcomed.
I have been renting a space at Public Storage for five months. Two months ago I received a notification that the rate I was paying was being DOUBLED. I assumed this was a mistake and contacted the company and was told rather dismissively that no, they can change my rate any time and there is no restriction on how much it is raised and that they base their rate increases on "regular reviews of demand in the area." I don't really believe that the demand went up so much in three months that the rate would double. I find this policy unethical and no longer recommend using this company. (I had originally rated this company VERY highly and hence am doubly disappointed)
Antonio was great! He was super helpful and kind throughout the entire move-in process, and he went out of his way to ensure I had the most positive experience possible! Would rate 6/5 stars if I could!
Antonio was incredibly helpful and really kind while I was working with him to reserve my storage unit. He has a professional and calming presence and made the whole experience enjoyable. I feel happy to have chosen this Public Storage facility, and I hope he’s in the office every time I may need help with my unit.
Bait and switch on price.
I had a great experience, Sherrla was very helpful and respectful. I appreciate her helping me and my family
Antonio and Sabrina were very helpful in assisting me with the perfect sized storage unit for my items. What I loved most was their cheerful personalities, thoughtfulness, and patience with me. In addition, they made the process easy and enjoyable...there was great conversation and laughter the entire time. Thank you Antonio and Sabrina! ~Lakisha
My boyfriend and I had a great experience renting a unit from Sabrina and Antonio. They were so personable and accommodating in helping us find a unit that worked for us in terms of space and price. Helping people find storage units seems like a weird thing to be passionate about, but I can honestly say Sabrina and Antonio were. They were truly in the business of customer service, and we were absolutely satisfied with the care we received in renting a unit here.
As the other reviews state Antonio is a great representative for Public Storage, courteous, kind and very knowledgeable.
The Gentleman Mr.Antonio Rainey was very helpful in every way possible that he could he also gave eye contact and was very professional at all Times. Thank YOU.
Excellent customer service provided by the manager,Antonio.I highly recommend using his facility!
Sabrina and Antonio are amazing and very professional!! Love them!! Store 25905
Sabrina and Antonio were very helpful!
The workers Sabrina and Antonio were and are very professional, they really knew exactly what I needed.
Caroline and Antonio were terrific! Very professional, helpful, solution-oriented. They made the experience so easy - pretty rare these days and so appreciated!!
Antonio was very helpful with my storage needs
Thank you Caroline for making my move in experience so easy. I really appreciate everything you did to help me out. I will definitely recommend this storage to my friends and family! Thank you again.
I was acknowledged as soon as I walked in the door by Antonio. He was very knowledgeable, professional and friendly. Moreover, he took good care of my concerns and needs. I left with a great impression from this business location!
ANTONIO WAS A GREAT PROVIDER HE WAS A BIG HELP IN MY TIME OF NEED HE WAS VERY PLEASANT AND HELPFUL GREAT CUSTOMER SERVICE VERY PLEASED CUSTOMER.
Antonio is the best! Helped me transfer to another unit with no problems!
I have rented here for over a decade, regretfully. More recently, I've rented with Ample, Life and Cubesmart. This PS location has the high tech computerized access and very professional and polite staff -- when they are available. Office is often locked. The units on the hill suffer from minimum maintenance and the paved access is VERY steep. Compared to other locations/competitors, pricing is far too high.
All friendly and helpful
Antonio was very friendly and helpful! He even offered to help me find solutions for my moving out process, would recommend for anyone to use this facility!
Antonio helped me find the right space for the right price He an awesome guy I was feeling down but he gave me joy. Thanks again Antonio!!!!
Eve was super helpful and got us in the unit we needed for a great price!
Antonio Rainey, was super helpful in helping us find the perfect storage unit for our needs.
Great customer service thank you
I was greeted by Antonia Rainey Even thought he was assisting another customer he acknowledged me as I walked in the store. Working in retail great customer service is very important to me. Once he was done He was friendly and personable and efficient while making my experience seamless. Great access to your company.
The clerk was very enthusiastic, supportive, and kind. Prices for storage unit seem beyond fair to me would recommend.
Manager Antonio Rainey very efficiently handled my emergency storage need and signed me up with the exact size and location I wanted. Great customer service!!
Antonio and Eve were great! They toured the property and got me in to a unit that was perfect for my storage needs and price points! Great experience
Customer service was excellent. Very nice and friendly! Willing to explain the process without hesitation! Great Management.
The facility was very clean, Manager Antonio and staff was magnificent.... I will recommend this location to anyone. That is looking for storage needs in this area. Job well done guys keep up the amazing job
Great experience, very helpful staff, really great customer service.
Very great customer service! They are very nice and super helpful and kind!
Antonio was FABULOUS and extremely helpful and accommodating. Wonderful energy and environment with straightforward booking!
Mr Antonio is a very nice and professional person and has beautiful spirit
Had a great experience with the district manager, Kevin! He has awesome costumer service skills and made my experience so much easier. Highly recommend!
District Manager Kevin is great! He took care of all of my needs and gave great attention with a friendly attitude.
Scott was very helpful. Decided we needed a larger space after getting started and he made it an easy process to transfer no problem. Thanks for the kind service.
Quick, easy, affordable, and great service. Could not have been easier to arrange for our storage.
They cut access the day you are late with a payment, and cut your lock and inventory the unit for auction after just 20 days, not even a full month. Do yourself a favor and find somewhere else where they treat you like a person, not a number.
Courtney was an absolute pleasure to work with
Courtney was very helpful and gave me all the information needed to make my final decision. And even gave great tips on how to be more efficient at my packing and storing!
Scott and Sherita were very helpful and nice. Great customer service!
Scott and Sherita were super friendly and easy to work with. Atmosphere was great and process was easy.
Great people! Storage was easy to acquire.
The location is great and Scott was super helpful.
Courtney was awesome! This place rules.
Scott was super friendly and efficient with helping my husband and I get set up with our new storage unit. We had made an appointment which he honored when we arrived, and had us out of there quickly. Would recommend!
Scott made my experience so pleasant and fun. He was professional and warm and made this process as easy as possible. Really grateful he is my property manager
Had a great experience here! Scott was really friendly, funny, and helpful. Space was clean, and they helped with deciding which size would work. Definitely a great choice for storage!
Says you can reserve online, no cc needed, which I did. Got a call saying I needed to pay asap as unit might not be available. Why wouldn't it, if I reserved it? Cancelled reservation and will look elsewhere
Friendly staff,very helpful, Heather was very helpful and knew what she was speaking about. I like them
Great experience with Courtney. Very friendly and knowledgeable.
Courtney was great! Such a great storage facility thanks for the help Courtney!
Frequent rent increases. Dilapidated storage units. You can certainly do much better. Very little for the buck.
The staff are so helpful in assessing your needs, giving you options in a clear way, and highlighting the best deals.
Thank you Courtney for your help!
Scott was very helpful and got us hooked up with a unit right away.
Scott and Courtney were amazing at helping me to replace my lock for my unit after I left my keys in California. They were so patient with everything and had outstanding customer service! Thank you again!
Very friendly and efficient service. Scott and Courtney helped me. They were punctual and professional. My only complaint is that when I initially called, the person on the phone did not alert me to the $20 fee for the lock or the $15 insurance fee. This is important to some people who have extremely tight budgets.
Courtney was very helpful and nice! Definitely made the rental process easy!
Courtney made the process easy and simple and enjoyable! We had lots of laughs and I’m happy we got to work with her!
Scott was very helpful!!!!
We rented a unit here, and Scott and Julie helped us make the right decision on what unit to get. We were shown two different size units by Julie, who was very helpful, and did not rent on that day to think on the decision. When we came back a week later, Scott was very helpful in confirming the unit we wanted, getting all the paperwork done, and giving us all the information we needed in a quick and precise manner. He also went and found us a cart when there wasn't one in the area of our new unit. Thanks for everything!
Scott is awesome!!! An I recommend this place for anyone
Omg Courtney and Julie were so helpful and gave such great customer service. So pleased to have them as resources here!
Great customer service very respectful knowing the answer to our questions Julie was a big help
Scott was very helpful and prompt, service was great. The facilities are clean and secure and convenient.
Absolutely lovely people! Tons of help with showing me the place and being friendly with help!
Sherita was an awesome. She got me exactly what I needed. I needed an AC unit instead of what I reserved and she immediately looked at the property's availability and accomodated me. I was pleased with her service. I appreciated the one stop shop feel. Sherita is a keeper and I highly recommend public storage.
sherita is triple awesome x11
Thank you Courtney and Scott! Yall are amazing!
Courtney and Scott are awesome. Thanks for your friendly help!
Scott was awesome funny cute and sweet! He held my unit in a tight situation and exceeded my expectations:)
Courtney and Scott are amazing!!! Thanks you so much or your help on the phone Scott the last two days! Courtney you were so accommodating to me. I enjoyed talking with you and Scott today. Thanks for your patience! Best, Heather Jackson
Dana was super kind and super helpful!
Beth Goff was absolutely fantastic! Love her up-beat personality. Great customer service!
Scott was very helpful and efficient! Would recommend.
They are super helpful and sweet!!! Ask for Scott.
Fantastic friendly staff with wonderful service.
Julie was super nice and helpful! 100% recomend
Scot was very helpful and gave me extra time on my unit when i was late. I really appreciated it.
Scott was so helpful. Great customer service. Thanks again!
Scott was incredibly helpful. Really came through during a stressful and found the best deal for me. I’d definitely come here again
Courtney and Julie were friendly and professional; providing excellent customer service! I would absolutely recommend this Public Storage location to a friend.
The team at Public Storage went above and beyond to be helpful to me today when ai has an issue with having misplaced the keys to my storage unit. They were helpful, patient and great problem solvers and maintained a positive attitude throughout the process.
Sherita was great, very helpful and was able to answer all my questions. I would recommend this location!
Dana was great today thank you
Good service and easy to use. This worked out as a great option for long and short term storage.
I had such a wonderful experience with Scott at the public storage. He is very kind and helpful. I had to bother him twice as I got lost but he didn’t mind coming out of the office to help me. There are several public storage in this area but I strongly recommend this one because of Scott!!
How much is a 12x12 unit
very good service the man who attended me Scott was very kind, he showed me the unit that I rent to see if it was the size I wanted and He explained very well how to use the machine at the entrance to enter and exit.
Sherita and Juliona were awesome. I was very pleased with my interaction. They were very inviting and super efficient. The property is very well kept. I definitely recommend this location.
Great experience and clean space. Went in on the employees, Scott’s lunch break. He opened the door for me and helped me set up my unit rental. Easy and respectful. Would recommend.
Wonderful service, conveniently located, and spotless.
Scott and the others were so helpful when I came in to set up my unit. Before my appointment they returned all my calls promptly and upon arrival they were enthusiastic and informative! So glad I decided to rent with Public Storage in Carrboro!!
Dear Public Storage, First thing is Scott and Jason we’re both so wonderful and helpful to me during my move. They were so kind and listened to me. It’s refreshing to find people who genuinely care about customers! I can’t say enough thank you’s!! I will be using them again and telling all my friends about you guys!!
They are kind of lying and ask extra fee. They said we can move our stuff on the day we want, but when I got there and wanted to reserve, they said i have to pay right now and start to use the storage today, which is two weeks earlier than our plan. So I have to pay for another month. They said everything good through phone but they do not follow what they said. Also, they said nothing about extra fee, but they need us to buy a lock which is 99dollars from them! They are really lying on prices and services. My friend made an appointment at 10 am but they were not there until 10:30 while it is pouring outside! All they want its money!
Scott was very helpful and funny!!! Made the process easy and painless.
Scott was very helpful and friendly; great experience overall!
Julie was super helpful!!
They were very helpful in helping me find a locker that fit my needs, specifically storing a car, between here and their Jones Ferry location.
Scott was #Awesome!!! Super helpful. Great customer service!!
It was greatly appreciated well done to Chelsea who did and amazing job she is outstanding, funny, great,fantastic and most of all very helpful....
Scott provided excellent service
Excellent customer service!
Excellent service! Friendly and helpful staff! Process is easy and quick! Chelsea gave me a tour and was patient with me when I looked at multiple units.
Chelsea was incredibly friendly, helpful, and easy to work with! I absolutely recommend coming here for storage needs.
I can not recommend this facility enough. Scott is just the absolute best - funny, friendly, and incredibly helpful. The place itself has convenient hours, and is affordable and secure. Would recommend to any of my friends!
Chelsea and Scott were very knowledgeable and helpful, thank you.
Scott was very helpful! He made my move out easy and was very responsive to my needs. Highly recommend!!
Scott and Chelsea are great, awesome service everytime!
She deserves a raise!!! Chelsea helped my wife and I get everything we need. My wife can often be very picky but Chelsea took the time to go over everything in detail and was very knowledgeable and sweet. Will recommend to anyone! Thanks again!
Scott was awesome and accurate. Explained everything and offered items to protect my belongings. Great personality. If I ever need to return this would be the location no matter where I moved too
exceptional service everytime, thanks Scott and Chelsea
Great customer service! Thank you Chelsea!
I’ve had a good experience here overall! Scott has done an excellent job. Thanks!
Scott is great! He showed me every unit I asked for and worked with patience.
Decent and helpful place
Great service!!!
Chelsea was great! Made the process super easy and quick!
The manager, Scott, was amazing! He really went above and beyond to help my family last week.
Great Service, Scott was very helpful and the experience was very efficient
Just closed my unit as I no longer need storage but the location is very convenient and the staff is great. I especially appreciated Scott's professional manner and attention to every customer at the facility. Thanks for your help1
Very friendly staff. Chelsea was helpful. Great property always clean and up to date.
Needed to store in a hurry and Chelsea was able to help me get things worked out in a timely manner. Very friendly and knowledgeable
Scott was awesome. He worked with us to change out unit during check in and was extemely knowledgable about the process and policies making the transaction much more comfortable.
Very friendly and efficient
Superior customer service
Chelsea and Scott provided me with excellent customer service, great price and they were helpful in providing me with a solution regarding my storage unit in such a timely manner. I would strongly recommend this location.
Great service! Fast friendly!
wowow this staff is amazing very fun. i never have written a feedback review so im not sure what else to say here. but the staff was so fun it made me want to get a job there.
Logan and Jodi are AWESOME! Helped us get a unit in a pinch.
The staff is fantastic, accommodating, and knowledgable! My child who attends UNC needs to store her dorm room things over the summer. We're not from the area and so coordinating my trip to help in the moving was essential. The staff was very helpful in accommodating our needs and working around our tight schedule. When my reservation at another storage facility was negated because I was not able to be in town to claim the unit when required, the staff at Public Storage went out of their way to find a unit for me and set up an appointment to do the paperwork at the last minute.
I went online and reserved a 5x10 for my daughter's dorm room furniture. A lady called me the next day and was insistent that someone come right away and meet with her prior to our moving my daughter's dorm furniture in. I am from out of town. My daughter is focusing on her exams. I told her it wasn't feasible, that I could be there the day we are scheduled to move in. She said that she only had six 5x10s left and someone needed to meet with her sooner than Sunday (We were talking on Thursday) as Sunday was my selected moving day. Don't waste your time filling out the information on the reservation form as all the units are on a first come basis. I don't appreciate being jerked around and wasting my time. I hope you don't either.
Chelsea was super friendly and awesome. Made it very easy and quick!
Solid experience
Scott was very friendly and helpful - great service!
Quick and easy! Scott made the process clear and fast!
Scott is very helpful. Definitely come again!
Luke was phenomenal! He helped me find the best unit and ensured that I as a first time renter fully understood everything. This is a great facility with amazing staff!
Jodi was great, even on her first day!!!
I adore Scott at Public Storage! He has helped me out so much with my hassle free storage. I recommend this facility to anyone! Thank you Scott and Jodi for your wonderful service!!
very helpful!
Scott's great and others are kind as well. I have rented storage units here twice; it has been a positive experience for me.
Scott is great at customer service, and made the process of finding a unit easy and fun! He has a terrific sense of humor. Thanks, Scott!
Scott was great!
Excellent customer service. Scott is both friendly and above--and-beyond helpful to renters!
Scott was really informative and helpful.
Scott was awesome! Great customer service!
I needed boxes to move and went to public storage in carrboro and bought them and the manager there was so helpful and nice. This is the place to go when you need moving boxes.
Scott is very helpful and kind. Highly recommend.
Last week I came in because I was in need of some supplies, the manager was incredibly helpful and even helped me load everything in my car. Never experienced better customer service.
I've been going through a rough patch, so I especially appreciated Scott's kindness, patience, always prompt and top notch professional help whenever I had any questions, needed to rent a new storage unit (currently I'm renting four A/C units) or buy new packaging materials. I can't tell you how grateful I am to Scott for having made this process not just easy but also pleasant for me!
Scott has helped me every step of the way from move in to transfer to another unit at Public Storage. He has given me exceptional customer service, and Xavier is always helpful too. Virginia M.
I had a very pleasant experience. Scott was absolutely fantastic, very polite and helpful. He was thorough and explained everything in detail.
Super helpful and nice!
Staff was very nice and friendly. Luke was fast and got me to whefe I needed!
Xavier was very friendly and a big help! The storages are very affordable!
Scott was super helpful, went out of his way to take care of us. Highly recommend this location.
I would definitely recommend this Public Storage to family and friends. I first used them 12 yrs ago. On today I would like to Thank Scott for his outstanding job at Public Storage and also for his work in the service. Thank you!
Though our rental at your facility was short, I have to highly commend Xavier for his exceptional customer service! No matter when we came in, he was always attentive, very kind, very courteous and on his job to make sure that whatever the need was, was taken care of for every visit! Thank you Xavier for being very accommodating during every visit! As the song goes, keep your head to the sky! God’s got so much for you to do in this life. Stay focused and never let life‘s ups and downs make you better but always better! you! Keep smiling, keep being positive and helpful!👍🏾
Very friendly and accommodating staff. They quickly responded to my online inquisition, and made sure everything was taken care of quickly and efficiently. Xavier did an excellent job explaining everything to left me feeling very confident renting a unit from them.
Awesome staff. Good location.
I'm moving soon and I stopped by to see what items I would need to move my stuff. Xavier and Scott were very knowledgeable and helpful with my moving experince, I highly recommend them when visiting this business.
I've recently been thinking about moving to the area and I need some assistance with storage. Xavier went through the process and we discussed the best option for me. Great customer service! Would add another star if I could!!!
Very hospitable staff and accommodating storage spaces.
Helped my girlfriend move her stuff into storage here recently and had a very positive experience. Xavier, the guy working there at the time, was extremely helpful. He helped find us a cart we could use and even gave us unsolicited advice about keeping the furniture from getting damaged in the humidity. He made our experience there above average.
Scott is awesome
Scott is very friendly & knowledgeable. I know I'm leaving my belongings in good hands!
My husband and I recently rented a storage space from Scott and Xavier. These 2 were amazing. After a few laughs we were able to complete our rental process. Great experience and highly recommended. Thx guys for the help.
Awful
I ending my search early today when I ran across Public Storage. Xavier and Scott were two of the most respectful, helpful and attentive customer representatives I've encountered in some time! I will definitely use this facility due to their rates and location but most of all their onsite management. Outstanding customer service sold me a unit and future business!
So far so good! The manager Xavier was super helpful and explained the process of renting the storage unit, insurance, etc. very well. Great experience so far using for summer storage as a student.
Scott and Xavier are always there and always helpful. Because they are so active onsite I feel safe being there at odd hours of the day. Facilities are always clean and we have never had issues with our items!
Xavier was very informative and helped me understand the process of renting storage which was necessary for a first time experience.
Check in was quick and efficient. I took care of it on my lunch break. Would definitely recommend.
All of the employees were extremely nice and helpful. Especially Xavier, who helped me understand the rental process
Excellent Customer Service. XAVIER went above and beyond to ensure that I was well informed and situated. He was prompt and courteous. A very friendly smile and professional demeanor. Due to his excellent customer service I will do business again with PUBLIC STORAGE in Carrboro.
Angel was great and helped me out in my time of need! Would recommend her to anyone, she is your bread and butter at that facility!
Luke did great showing me the space. He made sure i got everything I needed. Thanks for helping me!
Scott did a brilliant job of making everything easy and quick to rent a space. Super professional and friendly. Thanks Scott!
Scott was so helpful, friendly and professional. Excellent customer service!!
The very efficient and helpful staff got me set up in no time. Highly recommended.
I made a last-minute decision to get a small storage unit and Public Storage couldn't have made it easier. The website made it fast and simple to reserve a spot (on a Sunday at 2pm!). I then received a call from Luke, who was knowledgeable and gave great customer service. I arrived at the property at 3pm, where Luke drove me to the unit and walked me through all of the paperwork like a seasoned pro! (He is new the company but you wouldn't know it!) Thank you Public Storage, and Luke, for giving me a quality, affordable storage unit.
Great service! Scott the manager is awesome. Chris is also awesome. My stuff was safe and I highly recommend this location. Thanks!!
The facility is very nice and the people who work there are just the best! Cherry and all others who we have interacted with have been so kind and helpful with all of our questions. No issues whatsoever.
Scott was very helpful and thorough.
Cece was fantastic! We totally bonded over our shared arachnaphobia, but she was also very courteous to everyone who came in and worked hard to help us all in a timely manner considering the call center had booked my appointment on top of another. The facility looks well kept and secure and considering how many storage units my husband and I have rented during his military career, I consider myself something of an expert in that field. We're only renting this for a month to overlap a move, but consisting what I've seen so far, I'd definitely recommend this place.
Cherry was extremely kind, helpful, and professional. She walked us through all of the paperwork we had to fill out and made our trip a pleasure! :)
Most fun I've ever had, cherry is a legend of a human being. I am ALWAYS using this place in the future.
Ce ce is amazing and has great customer service. She helped me out a great deal & I'd recommend that anyone who is going to have a public storage, visit this location & speak directly to her
Moving is a horrible event, but I have to say Vivve made the experience 1000% better. She helped us with our units and was extremely accommodating. I would highly recommend this public storage location. It also really helpful when Vivve took a highly stressful situation and turned it into a very pleasant and positive experience.
Quick service, policies and procedures were explained well. Scott was great!
Cherry did a great job helping me complete my unit setup!
Cherry was great!!!!!
CHERRY gave impeccable service and is very Beautiful!
Cherry was most helpful and friendly
Cherry is the most polite and knowledgeable associate they have. Her customer service is exceptional and she makes the process as easy as possible.
Scott, Kris and Cherry were all supper friendly and helpful!
Incredible service. Thank you Cherry for your attitude and knowledge of the property.
Cherry rocked!!!!! She asked detailed questions and generally cared that I understood all that it took to get a storage unit. She got to know me well and helped me with lock trouble confusion! I HIGHLY recommend this place and ask for Cherry!!!!
Cherry was very helpful and knowledgable about the units. She had great advice as far as which unit and insurance plan would best suit our needs. It made the experience fast and comprehensible.
Scott and Cherry are awesome! They're really attentive and a lot of fun! They're great at their jobs, and I truly recommend this location!
Cherry and Scottie actually made moving our son's college junk into storage fun. They were so friendly and helpful which made the whole experience rather painless. All of the Public Storage staff (including those located at other sites) I had contact with along the way to reserve the space were super nice and helpful. Thanks to all for fantastic customer service.
Logan was great, she was doing everything for multiple people and still managed to do very well.
Logan is very awesome!!! She was very helpful and extremely polite. She showed me multiple options even though she was running out of units.
I had a reservation, was running a little late I called so they would be aware and when I arrived they helped me promptly. The lady that helped me was CeeCee, and she was awesome!!! Made the experience as best as it could ve, she explained everything to me leaving me with no questions. Thanks CeeCee
The onsite manager named Scott was really great. A genuine, well informed fellow who answered all my questions and made sure I was satisfied with what I was getting. I would recommend Public Storage to my friends.
The ladies at this location helped me save money and were sooo nice
CeeCee was extremely kind and helpful. She was patient with me and helped make my move-in experience entertaining and fun! I would recommend this Public Storage to anyone looking for a safe place to store their property.
This facility is top-notch. The units are clean and well maintained. The staff is experienced, courteous, and friendly. I shopped around for weeks to find a storage facility where I could rest assured that my property would be safe and secure. They filled the bill. Should I ever need to rent another unit, I'll go only here.
Great experience with friendly, helpful staff (Logan/Miriam). Took care of all needs in a courteous efficient manner. Explained all necessary policies. Storage area was clean, organized and well kept. I would reccomend this business to anyone.
Pros: The facilities are clean, and the staff is attentive and helpful. Cons: They are pricier than some other local competition, the insurance is compulsory, and there is not 24 hour access
Miriem was great and resourceful
Thank you Logan & Miriam for the laughs! Great people.
Miriam and Logan were amazing. The customer service from the time that I signed up online to the day I moved in was above and beyond. It was WAY more than I expected from a storage facility. I was moving a POD into a storage unit so my move wasn't just a quick deal and Miriam worked with me and PODS to make sure that it was an easy process. This was the best experience that I've ever experienced and I highly recommend that you go with this team! The location was also fantastic and in a good neighborhood.
I was pleased with the location, the price and the actual unit. Miriam was very nice and helpful. I'm glad I rent here.
Been storing here for a couple of months and the staff is always courteous. Today, I went by while in town and forgot my gate code key... Jeff was very quick and thorough in checking my info and getting me situated . Thanks Public Storage !
Jeff and Miriam assisted me in downsizing my unit and could not have been more helpful. They took as much time as needed to help me find the right unit and the most savings from the downsizing. They offer awesome customer service and are always willing to help out when you have questions. They understand moving is stressful enough, so they make the storage unit aspect of moving very easy and stress-free.
Miriam was wonderful to work with and very personable. She found the perfect fit for me. Thanks!
Jeff helped me move in today and did a great job. Made it simple and easy to understand everything.
Jeff and Miriam moved me in this morning. I never had better service. I had problems with service in Raleigh, but no problems here. Thank you!
Jeff is awesome! Same day move in.
I rented a space this morning and Jeff assisted me. He was very professional, polite,courteous, accomodating, and kind. He gave very good detailed and specific information about renting a space and making sure I rented the size I needed. He is a very nice young man and a asset to this company.
Angel was awesome!!
I am very pleased with the service Angel was such a sweetheart she did an awesome job getting me the best unit for my storage needs
Angela has a beautiful attitude and assisted me with every thing I needed.
Angel was helpful
Ángel was very helpful with setting up the account and explaining all the details. Thank you for the ride!
Angel was superb . 100% satisfaction!
Angel was awesome and very personable. She made it super easy to rent a space.
Angel is Fabulous! Professional and courteous. A pleasure to work with.
Angel was very helpful. Thanks!
Angel & Sahlil were awesome & really took care of all my storage needs.
Angel was great and so helpful!
Angel was awesome and super helpful!
Angel and Sherita were wonderful ladies - taking care of business. The location is great and convenient
Ángel was very friendly and helpful. She helped me find the perfect space. Thank you for your help!
Angel is friendly and helpful.
Angel was super helpful setting up my storage unit! I had a great experience.
Angel helped me get my storage needs set up back in November 2014. She was excellent. Angel was patient, professional, personal & efficient. I have never rented a storage unit before but I am so glad I did it here…with Angel. She made me feel like she was a friend helping me through something rather than a pushy salesperson inconvenienced by someone who was unsure. I give her a 5!
Angel was outgoing and answered all our questions completely. This is our first experience with third party storage and she managed our introduction very well.
Angel was very accomodating and understood my needs, therefore she was of great assistance in making my decision on size of unit. My previous experience with another Public Storage in another town was not the "5" Angel is.
Awesome experience , no surprises !
So fantastic and friendly. Angel and Sahlil were wonderful!
Angel was great
Excellent service from Alex & Angel!
Angel is the bomb. Super friendly and helpful. She deserves a raise.
Just needed a small storage space, and Sahlil was very helpful in getting me set up quickly.
Top rate all the way. Do y'all hear me ! DIAMOND SERVICE !
This is my second time around using Public Storage but my experience these time was outstanding. Customer service was giving at the highest level and Kim made the whole process smooth and understanding of all procedures. She was very polite and worked on giving me the best unit to fit my needs. I would just like to say if the company is looking for a role model to showcase for other employees to follow by Kim is your spokesman.
Angel was very helpful during my move in. She gave me a great deal and help me find the right merchandise to protect my belongings. Great service!!!
Angel gave excellent service, she was very helpful and gave us everything we needed. She was an absolute doll :)
I've had a unit here for a couple years and just rented another storage here; price is right and the folks who helped me, Carol at the Calfornia Customer Service, and Kim and Alex, just could not have been more helpful or more competent. Yhhh, PS and team!
The experience was very good. Alex and Kim was very good with customer service. Everything was explained and persise. I recommend this storage establishment.
Angel and Jessica were very helpful with me getting a storage unit. Give them a RAISE! They deserve it !! Great ladies!!
Great experience for my first time rental of a storage unit. Kim did a good job explaining everything and preparing all of the paperwork involved. Excellent customer service..........and a follow up call by Temeka (?sp) was appreciated as well. I think it is a very good price for the size of unit I am renting. My only "surprise" was that I am now the proud new owner of a unit cylinder lock for the price of $17.99. I did mention that it would be nice to have that charge in the price description online. Kim was very understanding about my concern of this matter. I will recommend this Public Storage location to anyone looking for storage.
Great experience and service. Angel was very accommodating to our changing storage needs and went above and beyond to maintain our business.
I had a great experience with Public Storage. The unit had plenty of space and was very cheap. Definitely would recommend.
I have dealt with Kim and Kristi on different occasions and the service has always been great. Nice people who are always willing to help. I recommend this Public Storage Location if you are looking for great service all the time.
This is the BEST Storage Facility in the WORLD. I was in a bind and had to be out of my townhome in three days, not knowing where I was going to store my things. I saw an advertisement for $1 for the first month and then a low monthly fee, well naturally I thought this was some Bullshit advertising and so I decided to go into the office and inquiry. I have delt ith this particular storage facility before however it was not Public Storgae. Not only was the advertisement true, but Kim the young lady that works at the facility was so, so, so nice in helping me to make a Very Bad sisuation Very Good. I am very grateful that this facility has been brought out my such an Honest company and Kim is one of the Best Employees there. I will always be grateful to Public Storage and Kim for all the extended help that I was given in a time of need. I would recommend this Facility to the President of the US.
Public Storage is a top notch company through and through but the folks at the S. Greensboro location are so friendly and professional. I've never felt so welcomed at a storage facility and I know my stuff is well protected. Great place to buy packing supplies too! Cheaper than Office Max or Staples, that's for sure!
Amanda was very helpful and quick in setting up my new storage space. I would gladly recommend her to anyone!
The customer service was amazing. The store manager showed us the storage unit, described the rates and coverage options, placed the keys in our hands and swiftly handled all the paperwork. The price was great and having an easily accessible location to store things left us very pleased.
Trell was awesome and help us to find the perfect unit to keep our things safe and secure during this transition.
When I was looking for a storage locker, Trell and Mark, the managers, were extremely helpful in finding exactly what I needed. I would absolutely rent from here in the future.
The staff was very helpful and courteous, I highly recomend their services.
Great experience. Fast service and beautiful unit... Trell and Mark provided great customer service. A+++
Very friendly and helpful staff; excellent rates
Great customer service
Mark
I called yesterday to find out more information about renting a storage unit. Today I secured my unit for a great price and the entire process only took about 10 to 15 minutes. This company is really easy to work with and have a generous policy when it comes to month-to-month rental. Thanks!
Mark, the new manager of this location is absolutely fantastic! He's extremely helpful, hard working, and will try his best to get you the best deal he can on a unit. Thank you Mark! Steven
Trell and Mark, managers on duty, helped make my first-ever storage unit experience very smooth and easy! Not only were they such nice and helpful people, they made sure to carryout all matters in a professional and timely manner. The storage unit, itself, was convenient and secure. I would definitely recommend this place for the ease and definitely for the customer service!
Kim and Trell were amazing. They were very patient and kind.
Nice well maintained facility with easy yet secure access. Mark provided excellent customer service. Would recommend without hesitation. Thanks
Check in was a breeze. Thanks to Rhonda!
Rented a unit in October. First monthe $1 special. The personnel were nice to work with but we were told that we would get a refund for the part of the 2nd month we paid for to round out the month if we ended the contract within the first month. We did not get the refund. After my husband got home and I didn't see the refund on the receipts I called several times. No one answered the phone. I left a voicemail explaining the credit we should have received and my phone # to call me back again. I also explained I needed to hear back ASAP as I was going to have surgery a couple days later. No one ever called back and I have yet to see a credit.
Best deal in Carrboro NC Thanks, Amanda!
Both Amanda (the Manager) and Mark (an Associate) were extremely accommodating, knowledgeable and professional. I didn't have much time so I really appreciated how efficient they were in helping me. Highly recommend!