Public Storage Self-Storage Units at 4871 Transit Road, Williamsville, NY
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6
Address
4871 Transit Road
Williamsville,
NY
14221
Full Service Kiosk Available
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
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5'x5'Online only price$ 28/moSmall 5'x5'- Inside unit
- 1st Floor
$ 28/mo $38Best Price Label -
5'x10'Online only price$ 41/moSmall 5'x10'- Inside unit
- 1st Floor
$ 41/mo $54Best Price Label -
10'x20'Online only price$ 47/moParking 10'x20'- Uncovered parking
$ 47/mo $63Best Price Label -
10'x10'Online only price$ 67/moMedium 10'x10'- Outside unit
- Drive-up access
$ 67/mo $89Best Price Label -
10'x15'Online only price$ 123/moLarge 10'x15'- Outside unit
- Drive-up access
$ 123/mo $163Best Price Label2 units left! -
10'x20'Online only price$ 123/moLarge 10'x20'- Outside unit
- Drive-up access
$ 123/mo $164Best Price Label -
10'x30'Online only price$ 180/moLarge 10'x30'- Outside unit
- Drive-up access
$ 180/mo $240Best Price Label
Nearby Self-Storage Locations
Self Storage Near
2750 Millersport Hwy
Getzville
NY
14068
Self Storage Near
3953 Walden Ave
Lancaster
NY
14086
Self Storage Near
3671 Sheridan Drive
Amherst
NY
14226
Self Storage Near
2855 Niagara Falls Blvd
Amherst
NY
14228
Self-Storage Near Williamsville
Resources from the Help Center
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Once you've found the right storage unit, you can lock in your price by making a free reservation.
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Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Williamsville Storage Units Near I-90 and Buffalo Niagara International Airport
Storage units in Williamsville are just north of Sheridan Road and I-90, not far from Buffalo Niagara International Airport. Indoor and outdoor storage units with drive-up access are available in a range of sizes. Just look for the Public Storage Orange rollup doors.
Maple West and East elementary school families can store year-round recreational equipment in a 5x10 storage unit. Pack in rarely used items such as holiday decor and off-season gear behind the things you use all the time.
Nearby SUNY Erie Community College students sharing apartments can store duplicate furniture in a 10x10 storage unit. Couches, entertainment centers and dining tables will fit along with boxes and any excess kitchen equipment until needed once again.
An outdoor 10x15 storage unit is ideal for easily loading and unloading kayaks, canoes and standup paddleboards. Elliott Creek Park and North Tonawanda Botanical Gardens have kayak launch sites less than 10 miles away.
Homeowners near Clarence and Williamsville East high schools planning a remodel can use a 10x20 storage unit to hold five rooms of furnishings until the project is complete.
Williamsville Public Storage has indoor and outdoor storage units to fit your needs.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 294)
Once again Public Storage did an amazing job with making the move into storage sooo easy!! They were attentive in calling and checking to see if I had any questions and the move in was ready with code texted and easy to figure out!! I used this location 7 years ago and was more than pleased to use them again!! Such excellent customer service!! 👏🏻👏🏻🫶🏻
Spoke with Tim he is very professional and very helpful with all my questions thanks again and great customer service
Excellent storage access and customer service at the Public Storage on Transit Rd., Clarence, NY 14221
Amazing customer service!! Mark did a fantastic job taking care of my needs and making sure I was good to go.
Six months later I was struggling with the App and the webpage trying to terminate my space. A phone call to Mark quickly resolved the issue as he professionally and thoroughly completed the process. Great guy!
The review by Gregory S. says everything I feel and experienced myself. I tried to explain to the public storage 1-800 number but they essentially tell you to gfy. Bad customer service and the gate breaks sometimes. Your stuff may not be very secure just a heads up but good luck speaking to anyone in the company who cares.
Mark has been great! He has made my experience with Public Storage much easier then I thought it was going to be. He’s been so helpful and a wonderful asset to the company!
Mark has gone above and beyond to help me! I wish he would be there every day to help me and others that I will happily send to public storage on transit! Thank you Mark!!
Mark is an excellent property manger. He has always provided exceptional customer service. I used this public storage twice in the past 2 years. I never had any issues or complaints. The storage units and secure and my property has never been damaged. I’ve used both inside and outside storage units here. Very happy with how easy the process is to schedule a move in as well as a move out.
Very happy with all the staff I interact with. Mark was very professional, informative and helpful. I had a great experience with Public Storage!
Thank you Mark for your professionalism. You have been very helpful to me this past year. Mark is a good site manager and very responsive. Recently Public Storage has moved this site to a self service kiosk, which cannot replace a quality manager like Mark. Best of luck to you Mark.
As consumers in 2023, we are used to being taken advantage of by large corporations. Hidden fees, terrible customer service if you are lucky enough to even be able to speak with a human, forced to provide personal information so they can sell it to 3rd parties, bare minimum everything, etc. I now only hold companies by one standard, honesty. Public Storage Williamsville broke the only standard left, by blatantly lying to me and taking almost $200 from me. Public Storage certainly delivered on all the other terrible things corporations do this day and age as well. They advertised $1 rent for the first month only to make you buy a lock (that likely cost them $2) for $20 and charge a $29 move-in fee despite providing zero services, they don’t plow after snow so access to your storage is likely blocked after any significant storm, have limited hours of operation in which you are able to access your own personal belongings, modified their office into an automated machine and removed the staff, had a broken gate for quite some time, announced they are doing some remodeling and access to your unit may be impacted for the next 4 months and potentially inaccessible entirely on certain days, etc. Then the grand finale, I was planning to move out at the end of April but I stopped in and the manager told me it didn’t matter when I moved out as they prorated the departure month so you only pay for the days you rented. Instead of moving out on 4/29 as planned, I moved out on 5/3, and was told that I would be charged in full for May as they rent “month to month”. No proration or refund for only using the space for 3 of 31 days would be provided. In summary, they are an absolutely terrible company so I would highly recommend you never even consider renting from them.
Mark went above and beyond to help me get a spot that would work great for us! Very great customer service
Outstanding service by Mark! He was very helpful and gave the best advice regarding a great unit. Excellent manager.
The office manager Mark was very friendly and able to assist me in finding the perfect unit and getting set up
The property manager was kind, helpful, answered all my questions and provided helpful advice.
I’ve had an overall very pleasant experience at this storage facility. Mark has been very helpful since my first phone call 6 months ago, and has been able to answer all of my questions.
I had been using Public Storage for my storage needs for the last year now and have had nothing but a positive experience. Unit rent was affordable, the facility is clean and well kept, everyone is friendly, and the auto payment feature is incredibly convenient if you’re forgetful like me. Sadly I closed my account today due to moving but the person at the front desk who helped me, named Joe, made the experience pleasant and smooth. They are an absolute sweetheart. If I have storage needs in the future, I will return and give them my business again. I highly recommend Public Storage, this location in particular, and everyone who works here. Thank you Joe (and everyone)!
Mark at Public Storage Provided me with superior service in renting a storage unit. He was patient, thorough, and knew exactly the things to tell me. He walked me around to a couple of units so I could better determine the size that would best suit my needs, and then got me all set up with a nice, clean space, and made sure I knew how to operate the app. I am very pleased and comfortable with this whole experience.
Fast and easy. Mark was super helpful and made rental easy.
Friendly and helpful service! I would recommend this facility to anyone. Manager was so helpful!
Mark at Public Storage is a great asset to Public Storage. He is helpful and courteous. I recently went over to my unit after the snowstorm to try and get a few things out. There was so much snow and ice front of my door that I couldn’t open it. I went to the office and spoke to Mark. He explained that there is a plow service but they don’t get real close to the units. Mark offered to take a shovel and help me but I wouldn’t have time to shovel as I was on a lunch break from work. I went back a day or 2 later, I noticed there was a shoveled area to my unit. Mark shoveled an area for me to get into my unit and open the door. Mark is a class act! He didn’t have to do that but did it anyway. If I could give 10 stars for Mark, I definitely would.
Mark really helped me out. Highly recommended.
Mark was very helpful, process was quick and easy. Unit was clean and well maintained. Checking out a year later, Mark was very helpful in the move out process as well. Everything was taken care of in minutes and I wasn't worried I would be charged for the next month.
Mark was awesome and very helpful!!! Thank you
Mark was very helpful! Great service!
Oh boy . Mr MARK THE MOST PATIENCE person I EVER MEET. It was a pleasure dropping my personal belongings here . He’s amazing I would do it again . 🙏
Great experience! Mark was very helpful when u dealt with him several times during my rental period! Highly recommend!
Customer service here is very friendly, available, and explanatory. I have been a customer for 5 years. Keep up the good work.
Mark was very friendly and helpful. Thank you
Mark was really helpful Thanks again
easily accessible and fast and friendly staff
helpful with storing my car for the winter and well priced
Cane in from out of town and T was very efficient and friendly
Mark helped me with a quick issue of mine with an exceptional display of customer service and was very understanding and helpful. If you need storage and need it quick and only for a short time, rest assured that he can help you.
Have a last minute or complex storage need? Stop looking - this location has what you need! The customer service at this Transit Rd location of Public Storage has been PHENOMENAL and way ABOVE and BEYOND. Although we are a family that typically supports local businesses, we were in a bind and needed somewhere quickly to accommodate a few moving pieces related to a relocation. Public Storage was able to accommodate our request and did it with WONDERFUL customer service. Joe D was the representative at this location that worked to solve challenges, communicate with management and provide clear directions and options related to our needs. He was timely, calm (which was so much appreciated), a clear communicator and empathetic. Our family was in a stressful situation and Joe was thoughtful and pragmatic in his approach to problem solving. Tashia was also super helpful, compassionate and knowledgeable as she helped us secure a unit. Both of these staff members are models of elite customer service across all industries. We will support Public Storage moving forward! Thanks for a wonderful experience and supreme customer service.
I had a wonderful experience with public storage on transit road. I had my belongings in storage 19 months without a single issue.
Excellent service Highly recommend Mark. He was a great help and extremely knowledgeable! Helped with my broken lock issue and it was super fast and easy! Thank you so much!
Mark has been so helpful every time we need something. 10 out of 10
The staff was amazingly kind, patient and super helpful. And very knowledgeable about their storage spaces and their supplies for sale. ☆☆☆☆☆
EXCELLENT CUSTOMER SERVICE FROM SKIP
Very friendly and great service! Units are clean and bright!
Great place and service. Always available for updates/questions. Mark has great customer service.
Mark is the best and helped me here!
Wanted a small space short term and they had exactly what i needed here. Mark walked me through everything over the phone and did my check-in the night before. Arrived the next day and moved my stuff right in. The space was clean and more than adequate with a nine foot ceiling. Very happy and would use them again.
Great place to rent. Customer service was great and very professional. I would rent from here again in the future if I needed.
Mark helped me so much today:
I am out of town but we rent a facility for my mother in law. Mark has been so helpful to me and to my mother in law.
3/1/2022 Update: After raising price over 13% during the height of the pandemic, they are now additionally raising price a WHOPPING 30.55% !! 230% total in 6.5 years! ============================== Wonder why they have overhead lights in the unit hallway, but they're never on, requiring flashlights. Constantly raising prices, even during the pandemic!
Mark has been an awesome pleasure working with. He goes above and beyond to accommodate. Highly recommend
Great service, very very responsive to any questions or concerns. Highly recommend.
They made sure I got in there safe and stayed comfortable. Great company
Generally, I’ve been very satisfied with this location. However after several recent snowstorms, access to my unit has been very difficult. I have a 5x5 located in a hallway at one end of a building. After the first storm several weeks ago, one entrance was blocked by about a foot of snow. The other entrance had a narrow path shoveled out. After the latest storm several days ago, both entrances were blocked by knee-deep snow piles that extended at least 2 feet out from the door.
Friendly and efficient service. Clean and easy to get to.
Mark was amazing and extremely helpful and kind. Very satisfied with his professionalism
It was great working with Mark to store items for ~10 years. In all that time the items weren’t even dusty when we moved them out. Thanks for a great experience.
The staff and facility were fantastic. Access times are great. Never had any problems. I would recommend this public storage location.
I have rented storage units before and was not looking forward to going through the process again, but the attendant at this particular facility was extremely helpful and pleasant. Mark took the time to explain all of our questions, from what I could/could not store to the insurance required. He even walked my husband and I over to the unit to make sure we were satisfied with the space. We had an excellent experience at the Public Storage at 4871 Transit Road thanks to Mark!
Mike was great and efficient
This is the second time I’ve used this location, knew i could trust it. Mark is knowledgeable and helpful!
Mark is Absolutely wonderful to work with I feel very comfortable with this facility. Great location!
Two thumbs up!! Mark helped me out tremendously!! Great job dude!!
Had a great experience with Mark! Thank you
Fare on price
Fantastic level of service. Mark is very personable and responsive. A great experience.
Great and professional service! Extremely helpful in time of need.
I’ve rented and closed out a few different storage units from this facility. Always great customer service, friendly, the units are clean and dry. Was perfect for my needs
Great customer service! Only negative would be there were no lights in the building so it made things a little difficult to load/unload.
Mark, was very helpful and courteous helping me open my account.
Mark was extremely helpful after I had difficulties getting my arrangements ironed out! This is my second time having to use their services and he did not disappoint, just like previously. Thank you Mark!
Very clean and safe location with a knowledgeable staff.
Manager is really nice and helpful.
Mark was very helpful and very patient when doing the interaction. Overall he was nice and I highly recommend.
Mark was very friendly, good conversation and very thorough!
On a cold day I was greeted and assisted with my. Unit and lock with a smile and good advice
Nice facility safe storage and friendly employees
Mark was very professional, would recommend
Mark treated me well, friendly service
They made the whole storage process easy and seamless! Fair rates and plenty of room for moving trucks.
Mark, the property manager, was very professional. The storage unit was clean, snow removed and ready upon arrival.
Awesome storage unit! Facilities are kept clean and all of my belongings are safe and secure. Highly recommend!
Mark was absolutely fabulous and friendly! Very helpful!!
Very nice and clean storage,so convenient
They were easy to work with, made sure I had everything I needed, and we're great at answering my questions.
Easy to rent a storage spot. Mark was very helpful.
Mark was very helpful and friendly!!!
Great service will come again!!
Great staff chas and mags they make it easy and help you with getting a good safe unit and everything you need thank you
Great experience renting my storage unit! Fran was very sweet & helpful!!
Fast, easy courteous rental experience!
Mark at transit rd....is the best person to deal with.....very helpful...best in the business...Will recomend to friends and family
Quick and easy to get set up online and in person
Great place,
I would like to complement Mark. He was extremely helpful and courteous and answered all of my concerns in a professional manner. It's a perfect location and I would highly recommend Public Storage to friends and family. Thank You Mark.
Convenient location. Mark was very helpful and answered all of our questions. Would highly recommend.
Wonderful atmosphere and wonderful staff, pleasant experience!
Good location, clean units, Mark was super helpful
Very friendly customer service and very clean facilities
Today is my first time using service from the Public Storage. Mark is a nice guy and knows a lot of interesting things.
Excellent service. Very clean. I know my stuff is in good hands
Great Service
Great service. Mark got me in and out in less that 15 minutes with a great explanation on everything and more. Great deals !
Clean, reliable service. Great!!!
Great service, excellent customer service by Mark!!☺😁
Quick and friendly service from Mark!
Really quick and easy set up. Always set your place online to get the best rate
Clean, safe and affordable storage units. Mark was very helpful.
Great service with great people
Very friendly and efficient service. Great!
Mark was very pleasant and helpful. Signup process was pretty easy. Unit looks like it will meet our needs.
Mark was wonderful at public storage. Explained all rules and regulations.
Very helpful staff more specifically Mark stood with me outside in the cold and helped me figure out my lock situation and made sure I was good to go...Great first time experience!!!!
Mark was very helpful in trading units
I've been to several storage places, by far public storage is the best. Mark received me well when I 1st came to enquire about their prices, hes been a perfect asset to public storage.
Mark, was very knowledgeable and respectful when showing the unit. I've used your facility before, and loved it, which is why I was very happy their was space again.
Very efficient, great location.
Very affordable storage options. Mark is great. Very highly recommend
Great service. Thank you Mark for helping me!
Mark was very helpful. The whole process was quick and painless
Management was friendly and polite. Easy to get to location.
Service was Very Good, Agent explained everything clearly and concisely. The only downside was lighting in the hallway to my unit.
Mark was a fantastic help. I really enjoyed my time having a unit here. Highly recommended!
Great experience!!! Easy to set up a unit and easy access to get to what we stored! Would use again!!!
Easy move in. Helpful staff, reasonable prices.
Great service by Mark
Mark was so helpful.... thank you for a great experience
Easy to sign up...good start.
Mark provided wonderful service in getting my uniy set up.
Mark was very helpful and professional
Worked out fine..thanks a lot mark
fair price mark did a great job
Mark was very helpful and the check in process was very simple.
Mark was very helpful
Great experience, super fast and easy. Will come back!
Mark was awesome and so helpful!!
Fast service. Mark helped us a lot.
Prompt time good customer service informative accommodating
Easy and friendly will use again
Great pleace ..mark the manager was a great help very polite
Great service and I would highly recommend!
Mark is amazing and did such a great job walking us through the process!
Excellent service! Mark was very helpful and informative. Five stars!!
Really good experience,Mark is really nice and knowledgeable,will use the Public Storage again!
Facebook Facilities were fine, make sure you are out by 9.
Very clean property very helpful staff inside
Excellent service, manager was a lot of help.
Great customer service. Thank you so much to mark. He was great!
Very nice very helpful
Excellent service really helpful
Very helpful friendly and accommodating!!! Very safe and secure facility.
Mark helped us out great service thank you!
Excellent storage facility. Very courteous. I would recommend them
Mark was super helpful helping me arrange a storage unit. Best customer service!
service was very friendly!
Mark was awesome and very helpful on move in.
Mark was very helpful while helping us move in
Mark was very helpful, he showed us the unit and throughly explained the price and our options.
Easy access, great location and neat facility
Mark was very helpful in picking out a storage unit for me. He was very kind and answered all of my questions. I would highly recommend this place
Easy and quick to get the storage you need
Great place to get storage space
Mark ask me to give them 5 star review while I was signing up for storage unit. Wasn’t even moved in yet! Place not clean or well maintained. They locked me in on a great rate and a few months later significantly increased my rent. They know at that point people aren’t going to move all their stuff to another storage company. Place is conveniently located and low priced at first but is a dump. Was supposed to move out last of the month but weather was bad and couldn’t move out till the 2nd and changed me for full month. Pay a little more for a safe well maintained property.
Nice facility, fast and efficient enrolling process
Mark was very helpful, recommend doing this storage for over the summer if you’re attending UB or another school.
Mark gave me a great experience and I have dealing with this location for 3 years no hassle
Mark is very helpful at the front desk!!
Best storage place in town. Mark is extremely helpful.
Picked up shipping supplies this morning. Found the customer service excellent. Will definitely be back!
Great service from Mark today helped us very much!
Awesome customer service and great rates. Thanks Mark!!
Manager was great! Secure, clean and friendly, plus in a safe area. Can’t recommend them enough!
Very easy service and clean facility
Excellent service Mark! Thank you so much
Great conversation with Mark and happy to be doing business here!!!
Mark had exceptional customer service and was very helpful with providing my storage unit at this facility. I would highly recommend public storage 😊
Mark was great! 5x10 space is perfect for my needs. Easy and efficient. Safe. Thanks!
This is the second time I'm renting a unit from this location and the service and move-in was just as easy as the first time (see review below)! So far so good! Renting a unit for a month or so for a move that I am making in the next month. Jerry the property manager was extremely friendly and helpful at getting our unit set up. Super easy "move-in" and would highly recommend to anyone needing storage!
Talk about service? Buffalo, blizzard conditions. I pull up to my unit and Mark is right behind me with a shovel and a load of experience to make sure I can get what I need. Thanks Mark. You made my day.
happy with the service from Mark he was knowledgeable and informative the property is always clean and easy accessible I would recommend this location
Mark was extremely helpful, the snow cause my storage room to be inaccessible and mark shoveled it all for me personally so I can get my stuff today. Thank you Mark you are great, thank you for going above and beyond.
Wonderful customer service! Thanks Mark!!
Mark stayed late to help me after hours to get me a last minute reservation!!!
Mark really helped out with everything!! Loved the facilities and ease of useage!! Definitely will recommend to others!!
Mark really helped us a lot and very friendly.
Great location, very clean and Mark did a great job. I would highly recommend this location to anyone needs a storage unit.
Mark is an awesome guy and he was extremely friendly/helpful. His explanations were clear and concise. GIVE HIM A RAISE! My only qualm was not with his service at all, but with the lack of clarity about having to have your own lock in hand at the time of rental. I thought it could have been a bit more clearly communicated, but I also understand it from a sales POV. No matter, it was probably in the Terms & Conditions agreement, so I didn’t penalize the rating at all. :) THANK YOU!!!
One of my best experience in any public storage.. Thanks to Mark who explained everything so well and completed all formalities without taking long time..
Great Service!
Mark is awesome to deal with! Very professional and fast service! This was my third time renting at this location and always stellar customer service! Thank you!
Mark did a great job for me
Mark helped me so much today.
Dustin is the greatest
Had a great experience with the great hospitality and so much info given to me by your worker Mark... I am very pleased with the services...
Mark did a great job today!
Mark has been so helpful in informing me of storage openings where I saved a great deal of money. He is always pleasant when I come in.
Mark is an excellent storage manager. He is friendly, polite and interested in his occupants.
Mark was great and went above and beyond. Thank you very much.
Mark is always friendly and knowledgeable. Great place to use.
Was very courteous and helpful at check in
Great experience friendly and helpful front desk
UPDATED REVIEW: After 8 years, I have finally removed all my belongings from Public Storage. This place and it's staff have ALWAYS been extremely nice and accommodating to me, even though I don't live in the area. I removed my belongings yesterday because 8 years is a LONG time to pay for a storage unit, but everything was exactly as I left it, untouched, unbothered and waiting for me. I can't thank this team enough for protecting my Buffalo memories for so long. If you need a reasonably priced storage space, I highly recommend this one. ORIGINAL POST: I got my storage space years ago and I STILL have it. Why? Because these guys are the best. The staff was amazingly helpful and friendly. They are very knowledgeable about their products. Even when I am no longer in the city, I know my things are being protected and I have no reservations that the crew there will handle my needs, even remotely. I highly recommend them to anyone in the area, in need of a storage space!
Great, very helpful. Signed me in and explained service.
Mark was very helpful with getting everything set up and explaining the process. He also informed us about a few cool things about the area, as we’re new to Buffalo.
Very good location facilities manager mark was helpful and courteous.
Excellent location excellent service Mark did a wonderful job
Great people
The main guy that manages the property is very nice. I always felt free and comfortable to ask him questions, no matter how elementary they were. He remembered that I was a Marine and when I checked out of the space I was renting he thanked me for my service. Personable stand up guy.
Mark is awesome!Very helpful and informative!
Great plans. Excellent location😎
Fast service, great deal and saved me money
Great customer service. Units are clean and dry!
I got a great deal for a great space
Dear sir/madam I have an Ohio plated car and Ohio drivers license and do not have residence there yet, could I possibly rent a storage space to store my car? Car is a Honda Fit. Look forward to hear from you
Very good costumer service, safe facility.
Great service and convenient location! Always easy to get in and out. Very reasonably priced as well!
Mark was so extremely helpful today as we rented our first storage unit
Very helpful in getting my storage unit!
Mark did a fantastic job.
Excellent customer service on the telephone - and even better customer service at the Public Storage office!
Quick helpful service, no lines or waiting.
Mark always does a great job
Bought reduced rate online. When I went to public storage the next day, they said they called me and the person they spoke never heard of me and cancelled my reservation. I still got a storage unit. After speaking to the office manager and the district manager I was told i would get a refund. After several months of phone calls and talking with district manager i never received any refund... It was only $20 a month but its the point and shows poor customer service. Storage units were ok and that is why they got the 2 stars
Great customer service Mark was a pleasure to work with I will deffinetly recommend to everybody.
Very responsive and helpful staff. Great customer service, made our decision to store there very easy. Good pricing, seemed clean and dry.
Mark always gives awesome customer service!!
Very good impressions about Mark’s assistance. Quick, prompt and polite service. Packaging materials available. Good rates.
Very happy with our experience here. Mark is always on top of things.
Mark customer skill are awesome thanks 😉
Nice place. Easy to rent a unit. Best price around that I found
Mark is a kind and patient manager for this property. He doesn't miss anything, is clear about the terms and shows great consideration for his customers. Go here for great service.
Mark was very helpful and explained everything thoroughly
Great space, inexpensive, reliable, safe, I highly recommend this site
Great experience. Courteous and helpful. Mark was knowledgeable and great to deal with. I definitely would recommend. Thanks
Excellent experience highly recommended
Mark was very helpful explaining all of the paperwork to me and ensuring I understood all of the terms of the rental. He had a very friendly demeanor as well. The space is clean and entry is simple. If you're looking for some storage, this is the place to go!
Marc was absolutely amazing,! He was patient and thorough. I would highly recommend this location to anyone the needs a storage unit.
Everything was always clean, quick, and easy -- our company used the unit we rented for years. When it came time to shut down our account everything was streamlined and no hassle. Mark was always very warm and helpful.
Great experience, fast , easy and great customer service working with mark . Would recommend to anyone !
Mike was very helpful, explained everything very clearly and answered all our questions
Great service and plenty of hours available! Clean facility!
Mark was a true pleasure to deal with. The whole experience was smooth and easy. If you need to store anything definitely come to this place! You'll be in great hands. Mark made my whole experience painless and we shared a lot of laughs too. Thank you :)
The experience here was beyond what i expected! Mark, the property manager, was knowledgeable, friendly and explained everything i needed to know about storage-truly gave great advice and was so kind! It's the people in any place you go that make you go back! I would personally rent from here again just because of mark's customer service!
Great customer service (Mark) and convenient location.
Mark and Joanne were very helpful and professional. Mark, thank you for your help today.
Needed a unit for my daughter. Mark was very helpful and knowledgeable about the premises and contracts. He was a pleasure to work with. I would recommend public storage and ask for Mark, for all your storage needs.
Mark was most helpful, explained everything in detail . I would recommend them
It was a pleasure working with Mark. Knowledgeable and very professional.
Mark was fantastic! Keep up the great work!
Mark was great help and good to talk to. We also had help from the Niagara Falls Blvd location in finding what I needed.
Our experience at Public Storage in Williamsville was great and Mark was such a big help! We were moving out of our rental and into our house but had a two week gap in between and need to put all of our stuff in storage. The $1 for the first month was a great perk and helped us a save a ton of money on our 300 square foot unit! If you have a storage need in the Buffalo area, I highly recommend choosing this location!
Excellent customer service provided by Mark, the manager. No question too big or too small. Somehow his calm and sonorous voice instills in me a sense that my belongings are safe and sound. A real pro.
Mark was very helpful and polite.
Mark was very helpful showing me the different size units before I made a decision. Mark was friendly and made the paperwork process easy and got me into my unit quickly. Thanks!
Everyone I encountered at this facility was helpful and accommodating. It's conveniently located and easy to navigate. The only reason I left was because I needed a climate control unit and this location doesn't have them available. I stayed with the Public Storage company and moved to a different location with climate control.
Everyone there has been specatular. I had to move home suddenly and they really helped me get the right size storage unit for my stuff. It made one thing in my chaotic move easy. I have had no issues and don't foresee any! Great place! Perfect fot what I needed.
Been using this facility for years on and off, excellent customer service, thanks Mark!
Excellent customer service from Mark. He anticipated all my questions and even called to let me know of a price drop after I reserved but before I rented.
Very CLEAN and DRY! Units are the perfect size. Mark was excellent, always great customer service! Thank you!
Today I had the best service that I ever had Anna storage units by a girl thats a girl named Tammy from Public Storage I give her five star she was excellent with me worked worked along with me I'm showing me and all the rules and what to do in everything and boy I'd recommend her to anybody awesome worker
Tammie was very friendly and effective at explaining everything. The whole process took about 20 mins and i am sure my belongings will be kept safe and secure! Thank you tammie!
I have 2 say i normally dont write reviews but after my dealings with tammie at public storage on transit i was compelled to she was bubbly courteous and funny she made me feel at ease answered all my questions from storage options 2 sizes & even merchandise tammie made me a true believer in public storage thank u tammie "YOU ROCK
Mark was very helpful and knows his stuff I recommend you 2 use them anytime great job keep up the good work
What a wonderful experience with Mark. He got me the best deal for the size space I needed. Courteous , great customer service and a pleasure to work with.
Public Storage is a straight forward outfit that informs you thoroughly when initiating your rental. The gate access is easy and the locks are sturdy. The managers are very helpful. I rented for 7 months and when I checked out Mark was very efficient with no hassles. The cost was reasonable. I would definitely use Public Storage in the future.
I went to this property last Saturday and got exactly what I came for. Mark is fantastic he should be there all the time. The property parking lot is terrible but there is nothing he can do about that. Thank you Mark!
I got a great deal on a storage unit. Exactly what I needed as I move. Mark was very helpful and explained everything I needed to know about how the place operates. Would recommend them to anyone needing to use storage.
The managers at Public Storage are awesome. Mark and Jerry always go above and beyond their call of duty. They are the only reason I stay at Public Storage. As a loyal paying customer for many years, I get rewarded each year with a rate increase. New customers coming in get lower rates. Most customer loyalty programs reward loyal customers, not penalize them. Flawed business model, but great employees.
Should you need to store possessions in the Transit Road and Sheridan Drive area, speak to Jerry the property manager of Public Storage located at 4871 Transit Road to receive excellent customer service. Jerry is courteous and he will make every effort to satisfy your storage requirements.
Public Storage prices online are not accurate because when I went to uhaul on transit rd Williamsville NY. I came in with reservation print with price total and when I went to pay for the storage the manager told me that it was not the price I was quoted. I showed him the paper from online and he said that the price quoted online was not accurate. He sad that this happens all the time. That is false advertising to me.
I needed to store my car for the winter and this was the perfect place. Jerry and Mark were very friendly and the pricing was competitive, in fact, slightly lower than other large storage companies' pricing. Based on the friendly reception Jerry gave me and the fair pricing I signed up. I highly recommend this Public Storage facility.
Mark and the staff at Public Storage are fantastic. 5-star customer service. They explained all the fees and options, gave me a great deal, have a month-to-month contract that gives me flexibility, and also had all of the necessary packing stuff and supplies to help me with my move. I plan to use them again.
Very helpful, friendly and up front about how everything works. Affordable as well! Mark was very helpful.
The service is always very friendly and professional at every location I've visited. I highly recommend their facilities for any storage needs.
My boyfriend and I were extremely pleased with the service that Jerry provided us. It was very close to the time the facility was about to close and he took the time to explain everything thoroughly for us and we didn't feel rushed. He was extremely kind and very informative about the company and services offered. We were very impressed by his knowledge and professionalism. He was so kind and personable...a pleasure to work with. Thank you so much Jerry for making an otherwise unpleasant experience pleasant!! Would highly recommend Public Storage...and, Jerry. Thank you again, Georgio and Jocelyn
My rating is for the manager Jerry who is very friendly and helpful, Thank you Mr Jerry you doing a great job, making every costumer feel special.
Excellent facilty. Very clean. Manager is very friendly and helpful. Couldn't have asked for a better place to store my furniture short term.
Couldn't have been happier with the help we received when we took our truck to the facility on Transit road.Easy to get into once you put in your code #and very friendly people that were there for any assistance you needed.Would highly recommend them.
The move in experience was great, Jerry the property manager was extremely friendly as well.
Jerry the property manager was very helpful and clear as well as friendly. Look forward to renting here a long time.
Public Storage in Williamsville NY - From account setup to the actual storage, the process went very smooth. The staff was very friendly. I only had to pay the first month's rent. The rent is very reasonable. I was able put the things I needed to store in, with ease. I like the height of the storage unit and that it is clean and dry.
Went in to see if I could buy boxes and maybe some packing tape. This was the transit store. The gentleman was so nice think tag said Jerry a manager, with an accent helped me out. Wish more were so polite and willing to help. My mom is moving to a assistant living and I did not know how to box up her stuff and what to use to move it to my brothers out of state. Would use this location in the future if the need arises. Just wanted you to be aware what a nice guy you have there. Thank you Lisa Dicarlo Bittner
Upon entering the store I was greeted by a very friendly manager who was able to answer all of my questions. I was highly impressed by how easy it was to access to the moving supplies and the cleanliness of the store. I plan on returning in the future and would recommend this location to my friends and family for their moving needs.
Went to public Storage to get boxes was pleasantly surprised to see they could help us get what we needed. The gentleman Jerry was a great help to us. It was a pleasant experience and would recommend this facility to rent from or even buy the moving equipment you need. I would tell my anyone who asked to go there very happy.
I've been storing with them for over 5 years very happy with service and friendly helpful staff!