Grate location. Grate help from the manager showing the unit .worked out great getting into a unit.very pleased with the management.
Great job Samantha.
Thank you for all of you help!
John smith was so extremely helpful!!
Easy to book online. Jay was very helpful.
Once I finally got the right person, (Jay) my needs were immediately met. The storage area was clean, and things ran smoothly.
A big thank you goes out to Jay for being very helpful, and patient helping to make my 1st time storage needs go well.
John Smith did an outstanding job of helping me rent my storage unit!!’
Great Service!!!!
Clean and workers are very nice. 10/10 would rent again
Great place also the lady who works here is a true hero saved my family from a burning building back in 1999. Won't go anywhere else
Savannah was really great and helpful!
Sam was amazing!! She was so kind and helpful with me and my unit!! Definitely hope she comes back to this location more often!! Wish I could give 10 stars!!
Thanks to Karen and Yolwanda
I absolutely LOVE this storage company, and John specifically!!! (Walled Lake). He really went above and beyond to assist me. Thank you for being the best!
Savanna was so helpful! Really impressed with her customer service.
Savanah was very friendly and knowledgeable about the property.
Savannah was great! She was onsite and was able to secure a lock for me and access my unit within minutes! Great Customer Service!
Jay made the process very easy to set up my program for a storage unit. We are not taking possession for several weeks, but the startup went well.
Samantha was great 5 stars
Savannah was great and very helpful best worker you got
Jay called to tell me my storage unit was not properly secured. When I showed up, she walked to the unit to show me how to make sure my unit was properly secured. Jay is pleasant, professional and kind. A big asset to the property!!
I left a message with Public Storage, and within minutes I received a call back from Cole at the Commerce, MI location. She was so friendly and helpful and able to help me with what I needed. I feel she went above and beyond and was entirely focused on customer satisfaction. Thank you, Cole!
I can’t say enough good things about my experience with Megan at Public Storage in Commerce. When I brought up the rising cost of my storage unit, she went above and beyond to help. Megan took the time to assess how I was utilizing my space and offered some valuable suggestions. Thanks to her, I ended up saving over $250 a month! I was fully prepared to leave, but Megan’s dedication, professionalism, and willingness to help truly saved the day—and my wallet. Highly recommend working with her if you’re looking for top-notch customer service!
Cole, is a great help. Great to see some more needed staff at facility
Cole was very helpful and quickly got me what I wanted!
Cole was a very big help no one would help me on the weekend and she drove out the way of her time and gas to make I got everything I needed
I’m reposting because the previous rating was inaccurate.
I was surprised to see a virtual version of space rental. However, the young lady was very knowledgeable, professional and patient. The registration was easy and I was able to gain immediate access in less than 10 minutes.🙏🏾
Chris Butler was fantastic in helping me solve a issue with my unit.
Chris was an excellent customer service representative. Very helpful and courteous.
Jay was great she helped me pick out a great space for my items
Jay was absolutely AMAZING!!!
I had on going account issues and no one at Public Storage in walled Lake location was able to help & resolve my issues but Jay was so helpful, understanding and revolved all of my concerns.
Thank you & God Bless You Jay!!!
Jay helped me with my very first storage auction ever she did an amazing job helping me with the process!
This was my first experience with this storage facility. This place is amazing, it's clean, temperature controlled, secure entry, motion sensors everywhere and monitored. Jay is incredible, I dropped a box as I was moving in, she tracked me down to return my personal item. Wow! She’s professional, friendly and caring. Happy to know someone this dedicated looks out for my best interest.
I love this place because they are very professional and sometimes you may need to store a few items. This would be the place to go.
Normally, there’s no one there to help you if you have a problem you have to do everything online also, they only have one cart to help move your stuff in and out of indoor storage so you might want to bring something with you to help you move the stuff inside or out .Also the door shuts on you all the time so you constantly have to put your code in.
Marissa is awesome very helpful shows everybody everything that they need to know and do or the new place and the old
Marissa is phenomenal and great with customers!!! A pure joy and made the search seamless. Thank you! 😊
Marissa gave us all the info we needed on the unit and was very helpful, so glad we chose that location to store our items 😃
Marissa was very helpful and and made sure that all of my needs were met.
Helpful staff. Emma is 100%.
I truly enjoyed my experience at this location. I was helped by Emma that day. She knew what she was talking about, and helped me find what worked best for me. Couldn't be more pleased!
Emma was very helpful and friendly. She also had good knowledge of facilities and process .
EXCEPTIONALLY PLEASANT AND HELPFUL STAFF ,SAMANTHA, MARISSA AND CASSIDY ARE ALL VERY KNOWLEDGEABLE AND WILLING TO HELP ANSWER QUESTIONS
My experience was above my expectations, marissa has outstanding customer service skills and is extremely helpful, thank you
Marissa at the public storage in walled lake was awesome!! She was very friendly and help me gain access to my unit. I appreciate you, and keep up the good work. 🙂