Public Storage Self-Storage Units at 3607 Fort Meade Road, Laurel, MD
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Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
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4'x5'Online only price$ 10/moSmall 4'x5'- Locker
- Upstairs/stairs
$ 10/mo $ 10Best Price Label -
5'x3'Online only price$ 20/moSmall 5'x3'- Upstairs/stairs
$ 20/mo $27Best Price Label -
5'x5'Online only price$ 24/moSmall 5'x5'- Upstairs/stairs
$ 24/mo $32Best Price Label -
5'x9'Online only price$ 32/moSmall 5'x9'- Upstairs/stairs
$ 32/mo $42Best Price Label -
5'x9'Online only price$ 53/moSmall 5'x9'- Inside unit
- 1st Floor
$ 53/mo $70Best Price Label -
5'x10'Online only price$ 57/moSmall 5'x10'- Inside unit
- 1st Floor
$ 57/mo $76Best Price LabelHurry! -
5'x10'Online only price$ 57/moSmall 5'x10'- Upstairs/stairs
$ 57/mo $76Best Price Label -
5'x15'Online only price$ 105/moMedium 5'x15'- Outside unit
- Drive-up access
$ 105/mo $140Best Price Label -
10'x15'Online only price$ 179/moLarge 10'x15'- Outside unit
- Drive-up access
$ 179/mo $239Best Price Label1 unit left!
Nearby Self-Storage Locations
Self Storage Near
14950 Bowie Road
Laurel
MD
20707
Self Storage Near
14301 Cherry Lane Court
Laurel
MD
20707
Self Storage Near
8707 Cherry Lane
Laurel
MD
20707
Self Storage Near
8550 Catalpa Street
Laurel
MD
20707
Self-Storage Near Laurel
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Laurel Storage Units Off Route 198 Near Baltimore-Washington Parkway
Lorton storage units off Route 198 and accessible via the Baltimore-Washington Parkway are here to help you get organized once and for all! You also have the benefit of easy access to BWI Airport and greater Baltimore from this location as well.
Enjoy hiking, camping, and exploring the great outdoors without cluttering up your home with our 5x5 storage units. They're a perfect option for storing all that outdoor gear, sports equipment, fishing rods, and seasonal items you need to take advantage of nearby Patuxent Research Refuge.
If there's a home improvement project on the horizon, let Public Storage be your partner. 10x10 storage units are great for getting furniture and appliances out of the way while you work, as well as for storing extra materials until the project is done. Of course, 10x10 storage units can also take those items off your hands and clear up your home indefinitely.
Whether you're a busy family, individual who is downsizing, or a business looking to boost space and productivity, our large 10x20 storage units are also available to stash your oversized hauls.
Once you're finished storing your stuff, you can enjoy the races at Laurel Park, or head up to Baltimore to cheer on the Orioles at historic Camden Yards.
Use our eRental program to book an indoor storage unit or an outdoor storage unit in Laurel today and see how convenient self storage can be!
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 356)
Akena was amazing !
Devante was very helpful, appreciate it
Great customer service from Devante can always help me when I need it
This public storage has great staff starting with one member named Devante he was super helpful and great at listening to what I needed and he helped me picked the exact unit great job by him
Devante exceeded my expectations with his exceptional customer service. He was knowledgeable, courteous, and made the storage process seamless. I highly recommend his assistance for anyone using Public Storage.
D has great customer service and I’d highly recommend this location! When he’s working. But this other guy kris is so rude has attitude when asking him questions. Makes me feel so uncomfortable her
The manger is Great help
Great customer service and I’d highly recommend this location!
Devante was a big help!
Complete and utter disaster. Thousands of dollars of my possessions completely waterlogged and ruined. I had the misfortune of getting the corner unit, which became completely soaked and muddy, as you can see here. The boxes holding my things completely disintegrated. And when I told the staff member about it, he curtly told me to talk to insurance and then slapped on a $75 fine for leaving an empty box outside next to the unit. Avoid at all costs.
Great customer service and I’d highly recommend this location!
Brian has the best customer service he is very passionate
Love this, this the best storage also love the customer service !!! :)
Chrissy is excellent. She caters to all the clients needs and simply goes above and beyond.
I’ve been to a couple other places in regards to renting storage and haven’t had much luck. But I came to this location and Chrissy was very helpful with explaining all the ins and outs of leasing. Great customer service and I’d highly recommend this location!
Chrissy was amazing. She was really helpful in getting me set up with everything I needed.
Brian was very helpful and made my cancellation easy.
Bryan este muchacho es un buena persona es el mejor muy flexible,comprensible ,.me hecho la mano con mi espacio para arreglar una citación muy compleja pero gracias a Dios 🙏 el me resolvio
The young lady was very helpful with walking me through the online process For the storage unit.
I just want to say Diamond gives excellent customer service at the Fort Meade location in Laurel/ location. She keeps a smile on her face and is very friendly. She helped my husband choose the right storage size for our items. Thank you so much and keep giving exceptional customer service 💯
Tamika was very helpful and informative with my registration process! The experience made my day.
Tameka was very helpful
Brayan me ayudo a completar para poder reservar un storage grasias por su ayuda
Tameka was great she helped me out with everything I needed. Very respectful & polite. I’m looking forward for her to help me anytime I’m there. No one gets the job done like tameka
Great job Brian !
Crystal buena atención estoy contento con el servicio
Crystal was awesome, got everything done in a timely manner, explanation of everything was easily understood and great!!!
Crystal. Fue muy amable
Great help from Crystal. Very patient and professional.
Crystal was so wonderful and helpful
Crystal was outstanding, very professional, friendly and much helpful. Very satisfied with her service. Made the whole transition very easy-fast!
Crystal was very helpful Most of all Awesome!
Great price and Crystal was very helpful in walking me through the process!
Good
The customer service was amazing , very helpful and explained everything, thank you Crystal.
Crystal was great to work with. I changed my move in date a few times & she was very helpful. Very smooth process.
Very easy to talk to and understand. Excellent customer service!
Crystal was helpful, friendly, and knowledgeable. Really appreciated her help!
Crystal was extremely helpful & professional. It’s a very clean office too. 👌🏾👌🏾👌🏾
Great service !! Aaron helped me a lot !!!thanks! Highly recommended!
I’m super impressed by the Excellent Customer Service I received from Aaron! He went above and beyond to help me come to a resolution of a very difficult matter! Thank you so much, Aaron!
Customer service was great Aaron provided good customer service great job!
Great service helping move in with aaron
I went to rent a unit out and Heidi was very helpful. She was able to make the process quick and easy. Helped me to my unit and accessing the property. Would definitely recommend.
Heidi is the sweetest most helpful young lady I’ve ever met, she was able to answer all my questions and helped make my moving process a little less stressful. Thank you Heidi!
Crystal help me with everything I need great customer service
On a busy road
Krystal was very nice and polite with my transfer
Krystal was great 👍 👌 good service 👏
Showed up to pay a bill and nobody is here. The front doors are locked.
Came to pay my bill Krystal was working she was wondering, highly recommended coming to this location and see her.
Angel was very professional and helpful.
Very helpful ! And patient
Angel was sooo helpful today. Made everything super easy. Will definitely be returning in the near future. 5-star!
Angel was very informative and helpful
Very friendly and excellent service
Angel was amazing...... very fast and professional service rendered. Great all around will come back again if I had to.....
Angel was super helpful today in my time of need! Will definitely be coming here for all my storage needs! Thanks again!
Angel was great and most informative. An overall seamless process with her! The process was not long either.
They told me, a paying storage renter that the police would be called on me if i stay pass access hours of 6am to 9pm. Ok cool they can bill me only from 7:00am to 7:01am if not all my banks are closed.
Angel was a great help today! I lost my keys to my unit and she was more than happy to help me with options
Angel was super helpful,i got what needed to be done with no troubles at all, keep up the good work.
Lawrence was super helpful today helping me pick out what storage was going to work well for me. Great customer service!
Mr Lawrence was awesome 2day. I had an issue with contactless entry. Corporate nor customer service could not resolve my issue which is totally unacceptable!! Corporate and customer service are absolutely horrible, rude and good 4 absolutely nothing!! A non- computer literate individual had patience and figured out the issue. Thank you Mr Lawrence 🤩🤗💗💗💗
I came to look at spaces and angel was so helpful and professional
I needed a affordable storage space and I went to fort Meade rd. Laurel MD I first met Angel very patient and kind, Thank I spoke with Lala who is also very helpful patient and kind Thank you guys I will definitely recommend Public Storage Fort Meade rd Laurel
I came in to browse and Angel was so helpful and professional.
Bryan was very helpful with my transition to my new storage unit. His customer service was amazing and he was very very nice! I would recommend him to anyone.
Brian was very helpful and courteous while assisting me in finding the right storage. He was very friendly and also wore a mask which made me feel very safe. I highly recommend this place.
Angel was really an Angel no problems at all !!
Super friendly and helpful!!! Great and easy experience!!
Angel, was great, very courteous and very professional.
Can be cleaner.
I give this storage a 5 star because the customer service was really good. Thanks Mr Ben he was very well coming
Xander is always so helpful when I come and make my payments.
Collin was so awesome. Moving is a stressful process but he made getting my unit seamless and I thank him so much for that. I would definitely recommend.
Lawrence did a great job
Amazing service!! Very helpful!!
Ben is AMAZING!!!! Very patient, thorough, kind, and effective. Loved doing business with him!!!
about a week after i moved my things into their space i was furloughed from my job. i called them immediately to inform them. they couldnt do anything. werent understanding. and sent me a letter saying my things would be auctioned or desposed off. despite all the efforts i made when i did have a little change to pay them (i could only by phone). anyways. never will work with them again. because they couldnt work with me during an untimely pandemic.
Akina she is a awesome person. She canceled my reservation and told me to leave the office for sneezing few times and even call the police. Great job Akina your video on youtube
Akena amazing move in! Thanks
Akena Is Amazing , I Went In To Make My Payment And The 1st Thing I See Is Her Bright White Teeth :) Akena Is A Sweetheart ! Bring Your Business To Ft Meade Everyone.
Akena was awesome getting me set up here. Super helpful moving in. There are great rates here - I absolutely recommend!
I found Zkena to be polite, Knowledgeable, and helpful. Public Storage is clean.
Akena Is The Best :)....
Akena Is Amazing :) Speedy-check In !
Akena was very helpful and polite. She helped me to get my storage unit quickly and made this an excellent experience.
Akena, was a great help! Great Customer service
I've had a pleasant experience at this location so far. Akena was a great help for me today. But in general all the staff I've encountered while renting have been wonderful. Great customer service, clean spaces, secure property, and a good price make this my go to for storage from now on :)
Akena is truly amazing , the property Was clean & Check In Was Fast :)
Amazing move in with akena, Lovely Property !
Akena was super helpful and nice. Very informative. Extremely pleasant. Great place.
We had an excellent move-in experience. Akena was extremely knowledgeable, friendly and attentive. She listened to our storage needs and found us the perfect unit. The process was quick and efficient. We are so happy with our unit.
Amazing customer service thank you
Akena is amazing .
Best Property . I Don't Go Nowhere Else ! Thank You Akena
Akena was wonderful, made the process quick, easy and simple.
Akena Is Amazing , Thank You Ms.Akena
Akena did a great job at make sure I felt that my items would be well secure!! This location looked well maintained. Unlike some locations I’ve been to. She Knows her information for sure! She gave me information before i could ask! Thanks to Akena this is the best location for me and it’s only 10 mins from my location! Thanks Akena for all you did for me!
Cierra was very thorough and helpful today. She walked through our options and made the process simple. Excellent customer service!
Great place! Cierra was extremely helpful. Her customer service service is definitely an asset to this company.
I was helped today by Cierra and had an amazing time. She was so nice and helpful really made my day!
I came into the store to make a payment and Mrs .Cierra was very nice very respectful and very helping !!! She helped me from the time I came into the store until I left good customer service
Fast and efficient service! THANK YOU CIERRA!!!!
I went in the store and Cierra was so Helpful and Nice. I really appreciate her customer Service.
Ms. Akena was very friendly and helpful. She went out her way to make sure I got everything I needed.
Akena was amazing! Highly recommend public storage for any one looking for a storage unit. The process was quick and painless. Even upgraded me to a bigger unit once we realized everything wouldn't fit .
Akena The Best ! Property was really clean. Come to ft Meade everyone :)
Very helpful and efficient!
Akena fast great customer service and very helpful
Akena was wonderful and had great customer service thank you.
Alena Is Amazing
Akena was very nice during my visit! Wasn’t sure what storage place I wanted to go with! I found it! Public storage it is.! She gave me all the knowledge I needed!
Akena Is Amazing
Akena - super fast
Akena provided exceptional customer service during our visit. She went above and beyond to make sure we were happy as well as she accommodated our needs. Even now when I call public storage she is very professional, helpful and all around experienced. The facility is clean and well kept. I will definitely recommend public storage Laurel Fort Meade location to others.
Alena was great and efficient!
Cierra was awesome great customer service
Pressured to leave a review before finishing interaction or transactions. I didnt have the key in my hand and was pushed to write a review 5 times. Also she didnt ask me if I wanted the 20$ lock she just added it on there. Even if the first month is 1 dollar you still pay around 65 bucks initially. Just felt pressured and like it was seen just for money.
Akena Is Amazing My Move In Was Very Fast. Thank You
My experience at this location was extremely professional and Ms. Akena was very pleasant and patient and she was really very detailed in making sure you completely understand everything.
Akena And Cierra Is amazing We Appreciate You Ladys !
Akena was very great at her job, helped me get my unit and even move things in! She was outside making sure the property was in great condition in 90 degree heat! She really cares about her job.
Akena Is aamazing And Very Professional
Business functions as aspected
Kassie had great customer service!
Akena and kassie made my experience at public storage wonderful. They were very helpful and answered all my questions along the way. I feel great about my decision to store here at the fort Meade location in laurel. Thanks for the great experience!
Akena was extremely pleasant and helpful, assisted me with all my needs and extremely patient. took time to elucidate the process which made my check in even faster.
Cierra was extremely nice and helpful today. We need more people like her when it comes to customer service.
Akena Was Amazing With My Move In .. Thank You For A Wonderful Move In ! So helpful, great customer service. I appreciate it !
Great service from Akena and the property is well maintained.
It was a good experience. Akena was very nice and helpful and she was thorough. Overall everything was great.
Super easy move in. Akena was extremely helpful and friendly.
Akena was very helpful and patient with me and was able to answer all of my questions to put me at ease. Excellent customer service, will recommend to others. Thanks!
Akena made the move in smooth and easy. Awesome experience.
Akena was pleasant and professional during my public rental today. Check in was seamless and fast. Recommend this property
Akena gave us superior customer service and was very understanding with us. Very happy with process.
Akena helped me get in and out. She is very friendly and has excellent customer service skills. I recommend her office for punctuality
Akena is great
Alena Was Amazing And Very Patience. I Love My Experience With public Storage .
Thanks, Akena. Made move-in smooth and helps to keep me updated.
Alena Is The Best, My Move Imwas Amazing !! Come To Public Storage :)
It was pretty good, Akena was nice
Great energy. Great service.
Extremely friendly , helped me quickly and I was out of there in no time. Akena helped me get in and out in no time.
Akena Is Amazing , My Move In Is Amazing . Thank You
Nice place.
Alena Is The Best !! Thank You
Akena Is The BEST
Akena is the best
Alena is perfect
Kenyada was very nice and helpful. So friendly. 😀
Akena and Brad are great! I recommend public storage!
Akena Is Amazing ! Thank You For Your Customer Service :)
Kenyada is extremely helpful and friendly. I had an amazing and enjoyable time dealing with her. Thank you Kenyada.
Akena Is Awsome ! My Move In Was PERFECT! I’m Coming Back For Storage In The Furture. Customer Service Is A Blessing.
Brad and Kenyada were excellent. I highly recommend Public Storage.
Akena was awesome!! She was very professional and provided outstanding customer service. She was patient and very thorough in explaining the company's policy. Very knowledgeable. Thank you for my Wonderful experience.
Akena & Kenyda Great Job Ladys ! PERFECT
I recently visited this location with a friend who was moving her things in. There’s a new young lady name Kenyada who works here now and the customer service she provided us was exceptional. The move in process went very smoothly and her knowledge/ professionalism was amazing. Thank you for bringing in a wonderful young lady who not only knows what she’s doing but also seems to love her job and providing excellent customer service.
Had the pleasure of working with Kenyada today and she was truly a blessing. She helped me in more ways than I can fully explain. I’m glad I was able to meet her. She got me in the right unit to fit my needs and she was very patient and understanding my needs. GREAT customer service.
Kenyada was so helpful and friendly! She definitely helped me get the proper unit for the items I had. And unfortunately a customer left and hit our van, she’s been very proactive in helping us figure this out!
Working with Kenyada was such a pleasure. She was so nice and pleasant and made this whole process for me and my family easy a possible. Looking forward to working with her again. Great customer service!!
Overall professional service. Thanks Shawn for your excellent service
Great Experience !
Akena was very pleasant and helpful.
I just rented a unit with Akena. She was a major help. She made sure I got the right size unit for my apartment. I will definitely be storing here every time I need it. A1 customer service.
Overall professional experience. They should have a drive up key pad vs having to get out your vehicle. It was save time and allow for easier traffic flow.
Great location
Shaun has excellent service !
Great customer service, very professional. Queenie & Kym were great. I will pass on their great service to my family and friends. They are an asset to their company.
Kim the best so nice
A great storage place with excellent prices ! Sean has great customer service skills !
In short, customer service has been outstanding. Shaun was a rockstar the day we came in to lease our storage unit. With computer systems down (thanks to a recent storm I believe) and no access to any reservations or availability he handled the stressful situation with ease and made sure all of the customers were well taken care of, including us. He then quickly followed up as soon as the system was back up to make sure we did receive our electronic copies of our paperwork and a gate code. Thank you Shaun for all of your hard work! The property is convenient and clean! Pricing was really good. Great option for when you need storage.
Very efficient and courteous staff. In and out in no time!
Great experience. Both gentlemen were very professional and informative. Unit clean!
Milton helped a lot thank you.
Cameron is very pleasant and very helpful. Fast and courteous. He is a great asset to your company. Thank you for all your help. Also because of his great service I am moving from one storage place to this one. Thank you again... 🤗🤗😀😀😊😊
Very good customer service! Milton was excellent and addrrssed all our needs!
Great customer service!
Great customer service
Milton give me a very good customer service.
Got some suggestions on spaces and supplies and friendly service.
Jennifer and Lawrence were very helpful guiding me in my selection of boxes to start packing for a move. I appreciated their knowledge on how to utilize the different sized boxes. Thanks for your help!!!
Convenient location. Helpful staff!!
Fast & friendly
Denario was very knowledgeable. He was both patient and professional in answering my many questions. The staff was friendly and accommodating. I definitely would recommend!!
Good
Moving made simpler! I had recently came into this location and spoke with Kaylin about storage units and what kinds of sizes were available, She was very attentive and very well diverse on any information I needed such as pricing and the size I may need to best fit my needs! Which makes moving 10x simpler for me!
The customer service here is umatched ! I have stored at several different storage companies before and have had the best experience here.
Wonderful costumer service!
Fast and friendly service !!
I came here about a week ago to get a storage unit and met Denario. He was very knowledgeable and helpful about what I would need to store my items as I had no idea as to even the size space i would need. He was able to get me a great size space at with a great deal and I even got some packing supplies which made my move so much easier.
Amazing customer service! I love how my experience was quick and easy thanks to the associate that was on duty , would definitely recommend this locate to anyone in Laurel 👍🏽
Easily accessible, great friendly staff. I will definitely be recommending this place to my friends.
Nice place
Very professional and friendly, they get back to you right away. And the staff is very patient and kind. I will recommend this location to anyone
The staff is very friendly and professional. The location is very secure, convenient and well kept and would recommend anyone to contact Public Storage for their storage needs.
I came in and the clerk was friendly and helpful.
Lo mejor en estorages
Friendly and helpful service and the staff was so friendly Ms. Cameo was great.
I came in to look at units for a future move and was very impressed with the staff; very detailed and helpful in trying to get me the right size space and within my budget. I would recommend this location if you need extra storage.
I was in a desperate need to find an affordable storage facility and from the time i entered the building Stephon was nice, professional and assisted me what i was looking for. He gave and told me all the information i needed and provided great customer service.
Stephen was awesome. Super helpful and patient. Thank you again.
Stephon helped me out. Good customer service definitely will refer
Stephen was incredibly helpful and friendly! Made everything quick and easy and answered all of my questions. Super glad I decided to get a unit here
Awesome ! Thank you Stephan , great customer service great energy love it . I'm sending all my manz here, good looks bro!
Stephon service was great, thank you for your help.
Stephon is very professional and his service was great!!
Great service with Mr. Stephon! Mr. Stephon was sooo helpful.
They raise the rent about every 3 or 4 months. And now we NO longer have light inside because they are to cheap to pay for it. We pay rent but can have no light when it is dark. Will be moving my stuff out as soon as I can find a different storage company!!!! When we complained about no light they said they weren't going to fix it because they don't have to. So we don't have to rent from them because we don't have to!!!!!
Stephon gave great customer service I Will recomend to My family
My experience with the person on hand was wonderful
Stephon gave me great recommendations. Helped with all my questions. Looking forward to talking with him again shortly.
Outstanding service from Lawrence, who clearly knew how to handle challenging circumstances. I'd rent from him anytime, as he is a credit to the Public Storage company.
I was looking for packing supplies and Lawrence gave me some great suggestions on what ítems I needed
Stepfon customer service was wonderful.. he's a joy to talk to every time I stop by to pay my storage...
Had a very good experience, easy and quick setup. Thank you for the great service Melissa, I would definitely recommend others. 🙂
Stephon is awesome, Eveytime I come in he gives Great customer service.
Stephon was very helpful with showing me around the unit and answering my questions. Definitely would recommend to friends.
Great service from Stephen! Will definitely recommend this location to others!
Great customer service from Stephon I will recommend to my friends
Stephon has great customer service
Stephon. great customer service I will recommend this public storage to others
Stephen game me excellent customer service today. I will recommend public storage to my family and friends
I get the best customer service from both Lawrence and Stephen. Today I was looking to do a transfer and Lawrence show me the different sizes they have. Thank you Lawrence for your help.
Stephon provided professional and Excellent service
Stephen was very helpful and polite. He was timely and very professional.
Stephon was very helpful. Good location and fair pricing!
Great customer service
Stephon provided great customer service
Mr. Durrell provided me with great customer service.
Mr. Lawrence was my customer service rep today he is very well mannered and he made sure i was ok in my unit today job well done the Stephon young man i haven't met him he is always very mild mannered always assist me over the phone
I will never use this facility again!!! I paid my monthly payments on line and because I did not pay the late fee my online payment access was shut off and they required me to pay cash in person, even though there was no issue with any payment. I also had to pay for another lock which was an additional charge for no reason. Mind you my monthly fee were paid, it was a late fee that had not been paid. Also, what I fail to mention is that our unit was broken into and That was not taken under consideration!! Don't do it!!! Crooks!!!
Excellent service provided by Stephen.
I was clearing out my basement and in desperate need to storage, so I reserved a unit online and within the hour Stephon called me to set up a time for me to come out and get everything set up. I was able to come in that afternoon, get my account set up and starting moving stuff into my unit that same day. Facts about this Public Storage location: Each customer is given a unique gate code which is used each time you enter AND exit the property so management knows who and when people are coming and going. There is an $11 monthly insurance fee that will be added to your rate unless your homeowners or renters insurance covers storage units. $1 for first months rent helps offset the $24 set up fee to get your account set up. Finally, saving the best for last, you are on a month-to-month commitment with Public Storage. Cancel after a few months or keep your unit for a year - no long term contract! <---Love this! So glad I found this location. Very happy with the service and highly recommend to anyone needing a little bit of storage to clear out their basement!! :)
Stephon provided great customer service with the storage unit that I rented .
Worked with Stephon to lease my unit. Very professional, it was easy to get a unit secured, and he explained all fees (no surprise charges).
Great facility. Worked with Moh and he was great and was very fast with checking me out. Excellent employee
This storage property is NOT SAFE! They have break-ins every month that they allegedly know nothing about! They are NOT accountable for anything that happens on their lot! If someone broke into the units you would first think to check cameras (which they claim they couldn't play the tape back) and to figure out who used the gate code last at whatever time! But No, they didn't do anything! I was told I could do a police report but they wouldn't be able to provide footage! It's... in a slum area so I should've expected this. But I also expected if something was to happen I'll be covered! The thieves broke into over ten units in one night & they DON'T KNOW WHO IT WAS!! YEAH F*CKING RIGHT!!! DON'T STORE YOUR THINGS HERE! ALSO THE MANAGEMENT IS HORRIBLE, HE DON'T RETURN PHONE CALLS! MAYBE BECAUSE HE IS THE THEIF!!! The reviews are fake!!!!!!!!!!!!!!! The customer service reps they have in there are just as shady!!!!!!!!!! DO NOT GET A STORAGE UNIT HERE! UNLESS YOU WANT ALL OF YOUR BELONGINGS DAMAGED OR STOLEN! If I have to leave a review everyday I will in order to save someone else the headache and stress!!! Can't even leave town without your things being safe in a expensive storage space!!! This is for the one on STATE Ave in KCK, but since it's in the same town! Im posting my experience here as well! See more
Stephon showed amazing customer service, my first experience with public storage and his service alone makes me want to move more often ....
Stephon gave me great Customer service i will recomend to muy family and friends
Stephon was professional, patient, articulate, and pleasant. I better understood how my willing cycle works after talking to him.
Stephen has excellent customers service skills....He always work very hard....I Love public Storage not as much as I Love him though...😊
Stephen was very helpful and had good customer service he give me my gate code guickly and satisfy with his service
I came in to pay a unit it was an easy in and out process I was assisted by Devon Lowe who was very friendly and helped me in every way ! Thank you !
When I went to go look for a storage unit I got the pleasure of getting help from Devon. Even though I didn't rent a unit at the time, he was very informative and very clear with everything. If I do come back I would definitely want him to assist me again.
Stephen gave me great Custumer service I'm very satisfied with the way he helped me i will recommend this place to my friends
We chose this location and met Stephan who has a warm and welcoming personality. he was very proficient and patient throughout while I took time to decide on applicable size of unit. I really appreciated his patience when I changed my mind about the suitability after the paperwork was done and selected another size instead. he graciously redid the paperwork without expressing any displeasure working past closing hour. very rare to encounter such satisfying customer service. thank you Stephan.
Never store anything in these places for more than a year or not at all. It's not meant for long term. They do not reward longevity or referrals. They will raise your rates every year. They get you in a catch 22
Manny help me with my storage unit. He was very professional and helpful.
Came to get a storage facility and met with the Manager - Stephon of that particular facility. I told him what I wanted and he immediately advertised the available units vacant in the system. I selected the unit and as to have my payment be done Automatically every month, he set it up and also ensure I had a quality lock just in case the little lock I had wouldn't be broken into as easily as the Masters Lock he included in the bill. Verified I had insurance, which I did through All-States as a Renter insurance. From there we finalize the initial cost and immediately process the paperwork and payment on the storage unit. Happened within 20 mins. Excellent Job on getting that done quickly, efficiently and having a full knowledge of your product!
My TV mysteriously went missing! Coincidentally, they were the one who sold me the lock and key.... I looked up the company online and alas! That's typical of Public Storage. They let themselves in to your property so that way it does not even look like a break in. And another big coincidence, no surveillance nor does the gate work. Accordinary to the employee that leased us the space, it was supposed to be up and running shortly, yet by the time I'm about to move away, it has not yet been fixed so it's as if they made it very easy to not hold anyone accountable for theft. Do yourself a favor, do lease a space from here, find another location that at least has the basics, a working gate and surveillance cameras.
I spoke with Stephon he give me good customer service and he is a one good guy to deal with
Great service and very friendly. I was assisted by Zeni. 5stars hands down!
Stephon was amazing. Really helpful, informative, and friendly. He made a stressful day that much less stressful.
I am so glad i came to this storage place to rent. Stephon gave me excellent customer service. I will recommend this location to all my family and Friends
I come to Ft Meada to renta a storage space Stephen have gratis customer service. I Will recomendamos to everybody
I had an emergency where I needed a storage unit fast. I stopped by store 24615 and spoke with, Zeni. She was fantastic. She was knowledgeable, friendly, and proficient. I would recommend this location to anyone looking for a unit.
Manny was very helpful and made sure we had all the right things to protect our furniture while in storage. The unit was exactly the right size for everything we had to store.
Manny was extremely helpful. He was very polite and patient with me even though the prices were different. I would highly recommend this location and Mr. Emmanuel
I really love the workers at this site in Laurel Maryland, they are great!
Manny the mgr was cool, informative, and very helpful. A true public storage professional.
Let me tell you; I love this place. We moved cross country. When we arrived here, everything went haywire. Wrecked the U-Haul, wrecked my truck, could not get into our apartment as scheduled. There was one bright star; Manny, at Public Storage. He made me laugh, when I was crying. He got us the perfect storage unit with in minutes. He saved the day and changed our luck. Manny made it happen. Thank you Manny!!
Phil was kind and helpped me get into my unit.
Easy and great service Phil was very helpful and prompt to my needs
Phil was very informative and helpful. Great customer service.
Phil was very excellent in helping me today.
Great customer service! I came to pay a bill and was greeted instantly with a smile by the manager on duty
I recently entered this facility looking for some packing stuff. Phill greeted me as soon as I entered the office. He was quite knowledgeable and made me feel comfortable. I would suggest this facility to anybody looking for moving supplies
Phil was a great help to me today. I think he did an excellent job
Phil was very informative, cooperative and helpful in assigning into a unit. will recommend this location to anyone locking to store any belongings. They also had the best prices out there.
Phil was an awesome help to us
Phil is amazing! he is courteous and efficient. His customer service skills are amazing. plus he is hilarious!
Phil is awesome
Phil was very nice and accommodating to all my storage needs
Had a awesome experience with Phil, he his an asset to the company.
The service here is amazing. They are very helpful. Your manager Phil at this location goes above and beyond to make sure his customers are satisfied. I have never had a problem that has not been solved. This is one of the best locations. 😀
Five star service from. Attendant ms Joyce
I like the place .expercially phil. Has the best customer service skills he makes everyone's happy so he need more pay race. Thanks
Phil was very pleasant and easy to work with. made my transaction very quick and simple.. I would do this again if the need arise
Phil is the best. He was a big help
Phil is an asset to your company. He is very helpful and answers all my questions thoroughly. He made my experience with Public Storage very pleasant.
need extra space public storage is the place
had a great experience with phil. he was a awesome
Phil is awesome, very helpful in deciding proper storage space, pricing and helpful saving.
Phil was very friendly and customer service oriented. The entire process to obtain a storage facility took no longer than 10 minutes and I was on my way! Excellent service!
Awesome place
Review
They was nice, friendly and helped with my needs. I like the fact that he was fast and got me in and out! Great customer service!!
Very nice service and very good prices unlike most places. I would definitely recommend to others.
Excellent customer service. Phil was awesome!
Very good customer service. Phil was a big help to me. I really appreciate his willingness to help.
We have all the packing supplies you need and I make sure every customer leaves happy. Come store with us.
Mr. Phill was great. He spoke to me in a nice tone, even though i kept asking the same questions, he remained patient with me. The area was clean and he was very helpful
I have a good experience.
Very helpful
The service is great, the employee ut so polite and nice . great location. Neat environment.
The half price sale is the best
Was great customer service!!
Phil was great. He took the time to show me several units and answered all my questions clearly. Overall, this was a great experience.
Phil was awesome. He spent time with me to insure I was satisfied with my unit. He went above and beyond to help me with my needs. Thank you Phil for your hard work, and patients with a crazy lady. You rock. Must go here if you want a unit.
Phil made the process fast and easy
Very clean property and polite staff
Reserving a unit was easy and the gentleman there was friendly and helpful! The unit is clean and he changed my gate code to something I would easily remember!
The staff was very helpful by finding the right unit for my needs. They were very friendly, and knowledgeable of the facility. I would recommend this facility for your storage needs.
Manager of property (Ben) and associate (Phil) were very friendly and courteous in assisting me with my public storage account. No matter when I call, this particular location has provided excellent customer service!
This is the best public storage Ive been to thus far.. Phil was a great in helping me choosing the best thing for me i will reccomend it to all my friends
I lost my keys to the storage, and needed to get in; the staff was very helpful. Though the boss (who had access to a grinder to cut my lock) was on vacation. The staff on duty was very helpful with other tools (though I had to buy a grinder from home depot). I was a great experience.
Its was great, customer service is excellent an on time.
I had a great experience from Public Storage. I am grateful for the call I received when I was notified that my storage space may have been improperly secure. I believed that the employee went above and beyond to help and I appreciate that.
I have never seen a more helpful attentive employee in my life Phil was amazing more than helpful very knowledgeable and lets just say because of him his personality his politeness I by far will recommended this store to any and everyone what a great addition to your company I wish there was a Phil at every establishment :D
I had a great experience there. Your employee named Phil was very helpful and gave me the best customer service. I'd definitely refer other people to go there.
This place was the best by far. Phil was the young man helping me at the time. He was very attentive and answered all the questions I needed without hesitation. Not only that but it was very clean and didn't smell like mold or the typical storage smell like other places I have visited.
They were so helpful and kind. I'll refer back to them the next time I need to move.
Great all around experience. Phil, the property manager was courteous, knowledgeable, and quickly handled my rental application.
Phil and Hawa were awesome!
The property manager was friendly, knowledgeable and passed along some great advice regarding what would work best for my storage needs. I appreciate it when a business looks out for my well-being in this way. We need to return to the days when businesses treated your as a person, not just a customer.
The check-in process was very easy and quick. Phil was very helpful and made sure the unit was just what I needed. Recommend this location for any storage needs.
I went there to inquire about storage rental, The property manager Phil was very helpful and pleasant, he showed me a few alternatives which gave me a good idea for what I will need when I store next month. I will be sure to return.