Public Storage Self-Storage Units at 28W650 Roosevelt Road, Winfield, IL
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6
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
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5'x5'Online only price$ 24/moSmall 5'x5'- Outside unit
- Drive-up access
$ 24/mo $32Best Price Label -
5'x10'Online only price$ 35/moSmall 5'x10'- Outside unit
- Drive-up access
$ 35/mo $46Best Price Label -
5'x15'Online only price$ 64/moMedium 5'x15'- Outside unit
- Drive-up access
$ 64/mo $85Best Price Label -
10'x10'Online only price$ 72/moMedium 10'x10'- Outside unit
- Drive-up access
$ 72/mo $95Best Price Label -
10'x20'Online only price$ 123/moLarge 10'x20'- Outside unit
- Drive-up access
$ 123/mo $164Best Price Label -
10'x25'Online only price$ 127/moLarge 10'x25'- Outside unit
- Drive-up access
$ 127/mo $170Best Price Label
Nearby Self-Storage Locations
Self Storage Near
111 Bridge Street
Wheaton
IL
60187
Self Storage Near
2323 W Diehl Rd
Naperville
IL
60563
Self Storage Near
1852 La Salle Ave
Naperville
IL
60563
Self Storage Near
440 E Saint Charles Rd
Carol Stream
IL
60188
Self-Storage Near Winfield
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Winfield Storage Units On Route 38
There's only one place to go for cheap self storage in Winfield: Public Storage on Roosevelt Road.
Direct access off of Illinois Route 38 and a short drive from Neltnor Boulevard, North Avenue or Butterfield Road means this is an especially convenient storage facility for customers on the west side of Wheaton, as well as in the city of West Chicago and Warrenville.
With multiple sizes of outdoor storage units, this facility is able to accommodate nearly any size storage load. Plus, drive-up unit access makes loading and unloading a breeze.
It's not always easy to find somewhere to keep a boat or RV. But that's not the case at this facility, with plenty of RV and boat storage spaces for customers year-round.
Take the stress out of planning for trips to Blackwell Forest Preserve or Cantigny Park, with a 10x10 storage unit that can easily hold backpacks, tents, canopies and other camping and outdoor necessities.
Local companies with offices along Winfield Drive near Central DuPage Hospital can free up some much-needed space around the workplace with the help of a 10x20 storage unit to hold extra office furniture, supplies, inventory or equipment, while families getting ready to renovate a home near High Lake Road can use a 10x25 storage unit to hold onto bedroom items, living room furniture, kitchen appliances and more.
Speak with the professionally trained staff or the property manager who lives on site to ask about any of this location's cheap storage units.
Public Storage, open 7 days a week, is proud to serve the Winfield community.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 274)
Prices increase almost every 4 months. Im currently paying near $100/month for a unit that is advertised as $25/month. They also changed the door on my unit, which means construction workers had access to my things for an extended period of time AND that I no longer have access to my unit until I go in during office hours to pick up a key. The most insane part of all of this... there was ZERO notification of this change. So now when I try to access my unit outside of office hours, I cannot get into my unit. AGAIN with ZERO notification of this change. Do NOT trust these people with your belongings! Update :today I got the new key to the new door on my unit. The doors are now just 1 piece of corrugated steel instead of the solid doors that were on there before. They are much more flimsy and have much less thermal protection from the cold. Also when they returned my original lock to me, it was very clear not the lock I had on my door. My $30 lock could not be found. Again, do NOT trust this place with your belongings. If you care that little about your stuff, just throw it out instead of paying these people to be so careless it.
John was good
My experience at Public Storage has been great! It has been a very convenient and affordable place to keep all of my stuff that I didn’t have room for in my place. Adriana was great and always provided excellent customer service. She was very friendly, helpful and professional. Overall a great overall experience and will be using them again in the future.
Hey i had the pleasure of speaking with Adriana today about a concern i was having with my unit and need i say she has great customer service. My concern was addressed and i was satisfied. Thank You Adriana!
The employees are so helpful and well respected
Adriana, Was very helpful with setting up the app on my phone. The rental process was quick and she was awesome.
Adriana. Is very kind and friendly,very good customer service..
Nice secure and clean place Adriana is the manager there she is very nice
Adriana was very helpful in setting me up with my unit. She also was patient in answering all of my questions along with setting up my app on the phone. Top tier service!
Dee was awesome and helpful.. we need more people like her… Thank you Dee
Megan and Adriana were great and very professional, super helpful and made the entire experience very easy. Would recommend.
Excellent service from Adriana. Very personable.
Nice place, outdoor parking spaces, great customer service … thanks Adriana for showing me around… we’ll be back to rent here next month for sure!
Had a unit here for about 3 years. Nice place, well secured, and the owner is very nice! Would highly recommend to anyone looking for a unit.
I have had a storage unit at this location for over 12 years. I was finally able to empty the unit and close my account. I was extremely satisficed with service and security at this facility over the years. Adriana was very helpful in helping me close out mu account and answered all my questions. I will definitely use this location again for any future storage needs.
John was extremely helpful
Adriana is amazing she provide exceptional customer service. I’m recommending this location to my friends and family.
John helped me get a unit, even after closing time. He was professional and patient.
John at this location helped us get into a storage unit very quickly and efficiently. He managed to break down any information and details we needed prior to singing a paper. I am very happy to have found this spot so quickly and to have received such great help. Thank you John for the laughs and smiles today! 🙂
John was great helping us find a parking spot for our travel trailer.
Exellent customer service. Thank you, Adriana!
Adriana gave good customer service
John was awesome!! Very patient and helpful as we were having challenges finding a nice spot for our RV. We were only going to do one month however after johns kindness we may leave our Rv here indefinitely!! 5 stars for John !!
Good customer service from Adriana
John was super helpful and very knowledgeable about the job, great to have an employee like him, keep up the good work buddy
John has an excellent experience customer service! He was so kind in helping me out!!
Needed a space to store my car for the winter. Got a unit set up, but it was in a corner of the facility. Very difficult to get the car into. Talked to John at the front office and was able to move me to a spot that was easier access, the day of move in. John was helpful with moving everything around and getting me a refund for the lock because I brought my own.
Great experience with Adriana. Easy to acquire the unit and all costs were explained. I was able to get the storage unit I needed within 10 minutes. Highly recommended.
Five stars goes out to Ms Dil for her best customer service ever. She is so sweet and patient when I had the worst day. Thank you, Dil🥰
Two thumbs up to Public Storage employee, Ms. dil for her best performance and customer service ever. Great job👍👍
Good service. A todos los vecinos de West Chicago buen precio buen servicio fácil y seguro
Adrianna was excellent! She was super flexible when I had to move my appointment time - not once, not twice, but 3 times! I appreciate her calm demeanor and flexibility. She answered all of our questions and made the process very simple.
Dil is awesome!!! Great experience and she’s super helpful!!! Stayed late to help me get in!!!
Adriana was an amazing help
The entire staff is absolutely wonderful and very accommodating. Adrianna is an absolute Pro.
amazing Customers service provided by Megan when signing up for parking space rental .Megan has gone above and beyond by explaining and giving us all available options she made the process very easy and quick .Outstanding customers service . Thank you
A great facility and Julie was wonderful helping me with a transfer of units. Facility is clean and a wonderful experience.
Wonderful experience working with adriana at this location very helpful with my renting process. Thank you
Adriana is an awesome help. Anytime I need anything she is very fast to help me with my needs.
Edit: The manager reached out to me apologizing for the treatment I had and suggested I should have talked to her first - the rent increase likely may have been waived. It feels good that they reached out - I might use them again in the future for short term storage. Lesson learned - next time discuss with the manager when you get a rent increase you're not happy about. Original review: They lure you in with low introductory rent then proceed to jack it up to triple the rate inside of 2 years. I am pulling all my stuff out today. For what they charge, I could buy everything brand new in 6 months. These people are highway robbers. AVOID. Also I found evidence of water getting in to my unit and causing some damage.
Laura was very professional and courteous
Good customer service from Adriana!!!
Laura is the best!!!!! She was so knowledgeable and extremely professional and funny. She made my day!!!! This woman is a keeper!!!!!
Laura was very professional and kept her sense of humor throughout the phone call. She thoroughly explained everything and clearly all answered my questions. She made renting a storage facility a great experience! Thank you Laura!
Adriana was soooo helpful and all the time with smile, very nice attitude. I definitely recommended public storage. Thanks Adriana!
Laura waa absolutely wonderful
Primera vez que alquilamos un storage , Adriana fue muy amable y profesional, nos explicó pacientemente y respondió a todas nuestras preguntas. La reserva fue muy sencilla y fácil sin duda recomiendo este lugar.
Laura is wonderful and a great experience
just to tell you that yesterday I went to rent a storage box and adriana was very attentive and professional in answering my questions if someone wants to rent there just ask for adriana is very attentive in her work and professional
I just moved into the area and I needed extra storage. Took a chance on this facility and I couldn’t be happier! Andrianacouldn’t have been nicer, kinder, and patient! Thanks!
Convenient location
Safe and secure location to store my belongings during the covid lockdown. Adriana and other provided great service!
Had a great experience with Laura this afternoon. Very professional and courteous to boot!
Laura was super star, hands down, great, took care of me, helped with all, and I'm very proud and happy
Disappointed that they continue to increase prices every 3 months!
Laura was great!
Jammie is amazing at what she does and makes a not so fun thing (like renting a storage unit) seem fun!
I was at public storage very nice staff and the lady Laura helping me and she’s very kind professional and I’m very satisfied
Super Puper
Adriana was so helpful in getting my unit ready to go. I really appreciated her positive attitude and sense of urgency to help. I will definitely be using this facility again in the near future.
GOOD CUSTOMER SEVICE FROM ADRIANA SHE IS SO NICE
I helped my daughter move and tge manager Adriana was very nice
Great customer service with no problems. Thank you
Laura is amazing! She deserves a raise today! So pleasant and helpful!
Laura was very nice and helpful Thank you
Great customer service from Adriana.
Laura very helpful !
Actually 1 star for the web site which would not let me finish the transaction and 5 stars for the Adriana (the on site person) who finished up the rental process, informed me of the details, showed me the locker and cleaned the snow in front on the door on a miserably snowy day. Thanks.
We were looking for a last min location to park our camper. Adriana helped get us all set up. Great customer service & extremely helpful. Thank you Adriana.
Adriana thank you so much far your help today. You are a star!! So far this has been the best experience I've had! I would definitely recommend public storage!
Muy bueno trabajo de Adriana
Good customer service,Adriana is very helpful and fast today
Great customer service!! Adriana thank you so much for all the information and options you gave me so I had a best deal!! You made all the effort and searching, took all the time,,God Bless you!! I'll see you soon.
They have great customer service and very professional
Great customer service!
It was fast and easy and clean and great price.
Made a payment at this location for my space at another location. Thanks Jan for letting me know I can pay at that location and thanks Adriana for being so quick and efficient. I only had a moment because I came on my lunch break and it was super fast!
Every single visit and every single phone call always a pleasant experience. Property manager Adriana always a pleasure. Will rent again in the future.
Adriana was fantastic in getting me set up. Place is clean and very straightforward. Would highly recommend it.
Myra was extremely helpful when looking for a 10x30 spot for my Toy! She even recommended adding insurance “just in case”. I would definitely recommend this location to anyone looking for a place.
Can't read the numbers on the ground
ADRIANA WAS AMAZING!!! So helpful so nice! She answered all my questions and even more. Made me feel so comfortable with my first storage unit process. I looked at like 20 different public storage units and I’m so happy I came across the Winfeild IL location. Thanks guys!!
Adriana was very professional with customer service. I highly recommend this location
Megan was GREAT!!, she help find the perfect parking spot for our RV. She was very helpful and spend the time needed to make us for comfortable.
MEGAN, WAS Great. Very helpful and took the time to ensure our needs were met.
It sinks they keep raising their rates
Came to pay my bill. Jan was quick and friendly.
Very nice and Professional Service by Adriana
Tried to get a parking spot here. Unfortunately they were all out but Josh was helpful in trying to find me another one. It's a shame but would recommend because of josh.
Had to delete my previous 5 star review and rewrite. Under new management and it's a nightmare. The entire front row of rental spots is vacant. They enforced silly regulations and lost so much business. After 10 years we are gone. The enforcement felt like it came from a bad place, it was rude and abrupt.
I WAS BORN HERE
Met Josh at Publuc Storage Winfield location today. Very Helpful! Thanks, Josh. We haven't moved in yet, but so far, I'm happy with what they offer
The office is really clean and the property is well managed! Bri is great!
Today I meet Amber one of the managers of this company and She treated me with good customer service and some tips to storage my stuff. Really good person. Will recommend. 🙂
Danielle was extremely helpful and made my move in really easy. Thank you for all your help
Danielle is the best! She made everything so easy and was so nice and pleasant. With a great sense of humor!
Danielle was great to work with and very helpful.
Danielle is a great asset to the storage. She is so helpfull and kind.
Danielle is awesome
Danielle was great. She found us a nearby Public storage facility that was half the price of her units!!
Danielle was very helpful and to the point. She took the time to explain anything that was confusing and she made the experience pleasant and efficient.
Danielle provides great customer service and is the main person running the place. Danielle was helpful when I forgot my code and made check out process simple. Sairrah was helpful and very friendly during check in process. Overall, appreciate the good and quick customer services from start to finish. Rented for about six months. If in area, use this place.
Danielle was amazing. She very professional and had great customer service
Great place except for the walnuts and schnozberries.
Danielle is amazing. Super fast and knowledgeable of the system and services provided. I would give a 6th star if I could just for her!
Danielle the manager is the bomb , she has patience and compassion we should have more people like her.
I was a recent customer of one of the sister Public Storage facilities in the area and had a very bad experience. In researching alternatives, I came upon this facility in Winfield, and made an online reservation. From there, the experience became the very BEST one I have encountered with a business in a long time. After making the reservation Danielle called me and we instantly bonded over my storage needs and possible solutions. I then made a second reservation and we scheduled an appointment. Having just completed the appointment yesterday, I can't say enough great things about Danielle and her products and services. She is an OUTSTANDING professional with a wonderful personality and a great business style. Being a former HR Director, I can tell you unequivocally that she is the type of first class manager that I want to help run my business. She went above and beyond and the extra mile etc to come up with the best solution for my needs. I will continue to be a valued customer with Public Storage because of Danielle, and I hope that she is recognized and rewarded for all her efforts and results. We need more people like her and I extend my thanks and kudos for a job well done !
Danielle went "over and beyond" what was required or expected to make our experience a success. After our GPS took us SO far off track she talked us through the maze it had taken us to . She stayed beyond our appointment time and never once made us like we were anything be welcomed. Finding the unit we selected would not work for us, she searched and found one that would work and quickly made the adjustment to our agreement. Great gal to work with and a joyful, caring person at heart.
Danielle is top notch, no problems. The problem starts in wintertime. Terrible plowing. Cannot access unit because no responsible people to plow!
Danielle made my experience at Public Storage very quick and easy, all while maintaining a very pleasant vibe.
Good prices
Jorge was especially friendly and efficient. He let me look at a couple of units to verify my storage needs, and made the whole process easy!
Danielle is very knowledgeable and courteous! I recommend her highly for any of your storage needs!
Called yesterday (Sunday) for a place to park my motorhome. Gabbie at the call center and Danielle, manager of the facility, couldn’t have been more helpful. Now I’m parked and a VERY happy camper. Thanks team.
Great Customer Service!
Danielle rented to me and has always been so friendly. Thank you.
Oh my gosh! Customer service like you hope and dream of finding. Danielle is an absolute all star game changer! I can't rave enough about her! I stopped at 4 different storage facilities trying to find immediately available 10*30 space. Locations were full or really high priced. Danielle's location was full but she helped me to find a location nearby and I was able to load it up right away. Also gave me advise on how to prep a storage unit with tarps, charcoal (for smells and moisture) damprid (for mold and mosture) special bags to protect mattress. Again, big, big thank you. Miss Danielle!
I have been a customer here on and off for 20 years, they are my first go to when I need a little extra space. Danielle there is great, she went out of here way to help me and it is well appreciated 👍
Great manager
Very nice manager
Danielle is very professional and very nice!
Friendly staff and very clean property.
Danielle is a very awesome person. Got me a different unit that was the same size but in a closer location. She is a very sweet person and very informational and funny. She should definitely get a raise! Amazing person!!
Very pleasant and knowledgeable!! Super helpful!
Very helpful. And professional. Thanks. Danielle.
All I can say is... wow! I was in a potentially very stressful moving situation, and Danielle went above and beyond to set me up with everything I needed. I was not expecting the level of customer service I received, and was extremely impressed. Many people do not take the time in their day to make the extra effort, but Danielle was truly amazing and I left the facility much calmer than when I got there! Thank you so much!!! As a side note, the prices are extremely reasonable!
Danielle was so nice and helped me through figuring out what I needed! We priced a few places and this one was competitive too!
The facility is clean and Danielle is incredibly friendly and waem. Well lit and sexure facility. I highly recomend.
Great storage facility. Managers are very professional and knowledgeable. Thank you for your help.
Danielle the public storage representative was very helpful and deserves much more praise than I could give.
If only I could give five stars I would she is an angel and a pleasant human being
Danielle was very helpful over the phone! she was also very helpful as well in person. I highly recommend talking to her for any of your storage needs!
Thank you Danielle.. Wonderful Customer skills.. Stayed late as I was coming in at closing time to take my payment..
Excellent service. Danielle did great job.
Sairrah was extremely helpful!! She did a great job of explaining everything in detail about renting a storage unit! Highly recommend
Danielles pretty cool
I had a great experience getting my storage thanks to danielle.amazing person.
Very nice and very helpful great job at this location.
good
I was really impressed with Daniels professionalism and thought she was very knowledgeable about your product. She was very friendly and polite. I am glad to be your customer. Thanks
Sairrah was helpful and knowledgeable. Very pleasant to deal with. Thanks!
ANYA was very helpful and did a great job being able to set me up with the storage unit i needed with a very short notice. Thanks so much.
Eric called me when my unit was locked in an open position. I really appreciate his help and how well he keeps his customers informed.
Jan and Santa were great and helpful.
Anya and Jan were very helpful went above and beyond!!!
Jan helped me set up a parking space that I needed for a couple of weeks. She was very friendly and helpful and talked me through the whole process. She made sure I knew what to bring with me when she was called by someone at another location that I had stopped into so I wouldn't waste a trip there. Chelsea and Jan really helped me with my storage needs from start to finish. I can't thank them enough for their help and kindness in the stressful time of having to move out of state. Greatly suggest anyone come to this location to rent. Or the one in Naperville with Chelsea. Great team work and great people to work with.
Janine was very knowledgeable helpful and kind it was a lovely person
Miss Janine was awesome. She had everything ready for me. It literally took 5 minutes to get in and out of the facility. I highly recommend you to use this location!!!
RV storage site was as described. Brittany was great, walked me to the site and ran through the key pad with me. Would recomend.
Jan helped me with boxes for my move. So friendly and helpful.
Jan and Brittney gave me best customer service iv had in a long time. Extremely thorough and easy to follow when it came to the information and rules for this amazingly well kept storage unit! Thanks ladies!!
Great customer service Jan was awesome helping me today!!!!! Only place I’ll go to rent is here
I give them money, they give me a place to store my extra items. Pretty simple. Sucks they get you with a teaser rate first, but the regular rate is still lower than what my apartment company wants to give me for a 2x2 closet.
Jan helped me out and is awesome. Great service. Thanks!
I just rented a 5x10 and had a great experience thanks to Erik. He seems very dedicated to this company and was very imformative with any questions I had. 👍👍👍
Great service from Jan. Thanks for your help!!
Wonderful service. So helpful and kind people work there. Jan is the person that is there the most. Very nice lady.
This facility is amazing and super clean!! Eric and Jan were very professional and went above and beyond to make sure my needs were taken care of! Highly recommend this place!
Winfield location super clean super friendly and helpful, Eric and jan are awesome answered every question and assisted with everything
Good location and good people...it would seem.
Rented a 5x10 unit at this location because of the proximity to our new home in Winfield. It's a clean facility with very helpful staff -- Drew was the store manager on site at the time I went in to complete the rental agreement. Very pleasant guy (and great sense of humor, despite the fact that I was in the door the moment he unlocked the doors on Saturday morning). He answered all of my off-the-wall questions with no problem. In all, I was out of the office and unloading items into my unit within 20 minutes. Not too shabby. So thank you, kind sir, you made my day!
Jan and Shea were very helpful with taking my payment and updating my account. Thank you very much.
Thanks Shea and Jan for being so friendly and helpful with my recent storage box.. All my questions were answered and concerns put to rest..
Great place to store things, it's safe and easy to use. Nothing fancy, barebones storage, but it's cheap and will get the job done!
Jan helped me again! I am moving back into Illinois and she helped me find a unit to store my goods. She found me the best price and location for me.
Jan and Drew have been great in helping me with questions I had.
Great service. Thanks Jan.
I am having a difficult time parking my truck in the specific spot I was assign to. And today I couldn't park. The lady working at that time couldn't help me and told me if i couldn't park my truck that I had to get out. I was very disappointed at what she said to me. That felt terrible. I am hopping to get a call and solve this matter.
Jan continues to be amazing. Come to this location for your storage needs!
Came in to check out some units and Ashley was extremely helpful.
Fast, Easy, Convenient all things I like! Lily was very helpful and very thorough. Glad I rented from them.
Easy & fast experience with no down side. Lily was very patient and helpful with the process, made it simple for me!
I'm very,very happy to have decided to rent a storage space at this Public Storage location. The front desk worker, Chelsea, was a joy to work with, and extremely professional. I had my rental unit shown to me,my gate code assigned,all of the rules explained, first months rent paid and a shiny,brand-new lock in less than 10 minutes. The whole process was painless, easy and actually kind of fun thanks to Chelsea, her wonderful attitude and obvious desire to do everything in her power to please the customer. The only thing I could sort of complain about is the mandatory insurance that you're required to carry on your unit. Nothing about insurance was mentioned when I called the 800 number and spoke to someone in a call center in some random location. So, the additional monthly charge was kind of a surprise, but the premium is reasonable and when you think of it, insurance isn't too bad of a thing to have to have. I price compared with Uncle Bob's ( ? really - what a dumb name!), Simply Self Storage, and AAA Self-Storage, (all in the St. Charles area) and even with the insurance premium, this Public Storage location was an extremely good value. Overall, I highly recommend this Public Storage location. Chelsea is an excellent customer service representative, and Public Storage should be proud to have her as an employee. In a market segment that's extremely close in price and amenities, customer service can really make a difference in choosing where to rent, and the main reason I chose to rent here was the wonderful service that she provided at the time of rental. Thanks Chelsea - I hope you see this! It was a pleasure meeting you.
Janet is the best out there!! Thanks Janet!!!
Jackie was a great help in finding me the perfect storage space. her knowledge of the facility was very good.and she was very cute too! Thanks for all the help! Regards, Wes Wells
Clean facilities. Easy in and out. Great location for me. Staff is very friendly and explained everything very clearly.
Jan is amazing to work with.
They lied about rent going up. Contract was signed for $67 and now I just got a letter it's going up to $114. Person working straight out lied to our face to get us to move in then just a few months later they changed the rates!
Moving to Boston. Needed packing supplies. Jan was very helpful and even looked at places in Boston for me to rent storage in case my place wasn't ready.
Jan is awesome!!
Jan is amazing!
Jan is an awesome person. I would recommend family and friends to rent here.
Jan is wonderful!
Went in to pay my bill, Jan was wonderful and friendly.
Yesterday I was closing my account and the employee Lilianna was very helpful. Highly recommend public storage facility.
Excellence. Professionalism. Storage space. These are words I would apply to this location any day of the week. I have absolute faith in the lovely ladies I met when I went in, Jan and Chelsea. Without a doubt, they know exactly what they're doing; I never felt safer leaving my collections of sculptures anywhere else before. (They're all handcrafted, so believe me when I say: I care about them.) What I'm trying to say, I've fallen in love with the Public Storage franchise above all other space-renting businesses. The employees were extremely thoughtful and considerate when hearing about my needs, and did nothing short of ensuring my experience was beyond satisfactory. xoxo
Chelsea and Jan were very friendly and got me all set up!! Will definitely refer people there and rent from them on future years.
Jan and Drew were a huge help. When you're a low-key hoarder you need your stuff to be safe - I've never ever had an issue.
I came in the other day to ask about their deals on boxes. Employee Lilianna was very helpful and answered any questions I had.
Ashley S and Jan were great and helped with any question we had. Great customer service! I would highly recommend this place.
I spoke w/ Sue and Jan about a parking space for my brother's boat. Both were extremely helpful. The parking lot is somewhat crowded. but the customer service was wonderful.
Great#
Jan is great to work with
good location and great prices. really helped with my moving experience.
Jan sold me boxes for my move for college. she helped me save money and even helped me out to my car ! great service.
Stopped into this location and Jan helped me out. Great service and she was friendly.
Jan and Rudy are all-stars!
Had some questions about storing a car. Jan for me the best price around since she didnt have one available. Awesome service even if you dismount rent at her location. Very friendly and proficient. Thanks Jan!
Thanks for all your help Sue, really appreciated it.
Twain was extremely helpful over the phone and in the office. He helped me determine the best space for my needs. He was very professional and customer service was awesome.
I drove out to Public Storage today with my stuff all ready to go. I walked in and the man (I'm assuming this is NOT Twain) didn't even look up at me from his computer. I didn't even think he was talking to me. Then I told him my name and that I had a reservation and he said it was cancelled. I was like "O when did I do that?" He said "you didn't, we cancelled it. Because we were calling you and you didn't answer." I said "Ok, what phone number did you call?" (Looking through my phone to see what missed calls I had. They told me the phone number and it was off by one number. There was literally nothing I could've done in that situation, I just got screwed over. That was their mistake- I wish I would've gotten another email or something asking me if that number was correct. Then he proceeded to ask me questions and get me set up for a storage unit that was over twice the amount I was originally expecting. I walked out. Not worth it.
Twain had great communication and excellent service.
Twain, need I say more?! He was wonderful, at his work and in his conversation. Really desired to make things work for me. No problems whatsoever and helped me plan my storage needs and honestly wanted me to get the best deal possible.
Twian and Barb are amazing and super helpful. Best customer service!!!
very pleasant customer service. Twain and Barbie did a amazing job with helping with our stirage needs. would highly recommend this location for your storage needs. Thanks again barbia and Twain
Excellent service from Twain! Very helpful and explicit with all the contacts and details.
Service was excellent from Twain. He thoroughly explained the process and contracts. Very pleasant individual
3/7/15 Outstanding service by Property Manager (Twain). Professional, courteous, and immediately provided assistance with my timely storage needs. Highly recommend this property. Spotless office. All Public Storage facilities should be run this way !! Many Thanks, RW.
Lauree was amazing; She was very helpful!
Great place for all your storage needs. The staff is very friendly and accommodating.
Twain was a great guy and was able to help me with all of my needs. He is a professional.
Twain was a great sales associate. He helped us so much with our storage unit. I highly recommend. You ask for twain he knows his stuff. Thanks twain for all your help
worked with Twain and Sue at Winfield Public Storage.....Class Act and professional..
Twain was a lot of help with figuring out the right thing for me to do.
This is my first experience at renting storage space. I am storing a boat and trailer. I meet with employees Sue and Twain at the location where everything about renting a space was explained to me in a very professional manner. I would recommend this location for storage.
It was fast and easy, Twain was really really nice and very helpful!!
Twain was extremely helpful and made my storage rental experience very pleasant
Excellent service, very efficient.twain is the best. Highly recommended.
Twain amber the best employee you have ever had. Best service. Really kind, and a really nice person. Storage always clean.
Maria was very professional and was very kind. she helped out a lot and i had no problems moving in.
the pm at this location was very friendly and helpful
Dena thx for helping me out today. Have a great day.
Twain did a great job
Twain at this location is absolutely amazing!! I can not even begin to explain how helpful he was. I highly recomend Twain to anyone who is in need of a storage unit or even just to call for any info on a unit. :) :) :)
Outstanding experience! Twain was extremely accommodating!!! Highly recommend.
Twain the property manager was very helpful. Quick service!
Came in to rent a space and Twain did a great job. Answered all my question with kindness
Twain was very thorough and accomodating at public storage. Would highly recommend this place for all your storage needs!
Twain, did a great job helping with my rental process
Great service!
Twain did a great job at explaining the info I needed for the unit
Twain very helpful funny got us in right away. Good job
Everything was reserved online and got the better deal because of it. Security seems great and it was easy to get to work filling the unit up. Thanks!
There are not enough stars provided for me to rate this location. The staff (Twain, Javon, and Jennifer) are wonderful. This was the best experience that I have ever had renting any kind of storage facility. I felt right and home with how they treated me and my fiancé. The location is well maintained, and they ensure you are comfortable with what you are renting prior to filling out any paperwork. Twain the manager does an outstanding job and his staff are right behind him. I would recommend this location to any of my friends in need of storage. In my opinion this location rates 10 stars.
Javon, Twain, and Jennifer has done a great job today with renting a space to me. Keep up the good eork
Twain and Javon at public storage Winfield were very informative, friendly and fun! The office is clean and organized as well as the storage locker. The gentleman took their time explaining everything which made the process very easy. It was a great experience and I highly recommend this location!
Friendly atmosphere and great customer service. Twain is wonderful
My experience with public storage has been very good. Twain was working when I moved into my unit. He was very helpful and friendly! The paperwork was quick and all my questions were answered. If needing storage again I will definitely use this public storage again!
Family has been storing here for a while now. Came in thd other day to get a bigger space. Barbara in ghe office made the process really easy. She was very friendly and extremely helpful.
thank you Twain you bring the best service and price all around
Thank you Twain, I appreciate everything you did for me. Twain was extremely professional, friendly, helpful, knowledgeable and accommodating. He worked with me to find the best solution for my needs. I hope he is appreciated and valued as an employee.
Great customer service provided by Twain. He was very professional and courteous. He fully explained everything. He followed up after we viewed the site to see if it was what our business was looking for and to answer any questions we may have. He should be considered a valued employee.
Twain Twain Twain!!!!What a excellent job he did...he has the best customer service skills I have ever seen.As soon as I walked in he greeted me with a smile that just shows that he loves what he does.He assisted me very well,I walked in not knowing what questions to ask but he helped me out in the best way he didnt rush me he took his time,he was very patient in answering all my questions...I will definately be back Twain and I will definitely refer my family and friends over there...What a nice gentleman,Thanks again!
Currently moving and was in need of some boxes. Taylir was a great help with finding the correct amount. Nice facility
Twain was very friendly and helpful! Liked the facility a lot! Will be back!
Twain was extremely helpful in finding me the right unit. He was nice and explained all the prices. He also gave me a nice deal on a unit. He is awesome and did a great job! Im very satisfied!
Twain was extremely helpful in setting up my storage space, going through every point on the rental agreement. I'm definitely satisfied with the service I received, as well as the deal I got on my space. Thank you Twain!
Taylir was awesome helping me out!!! She walked out in 6" of snow to show me the unit. Taylir you're the bomb!!!
Anne is very helpful for everything and help me set up everything and she explained everything to me so I would understand. Lindsey nelson
Anne and her trainee, Missy, were extremely helpful and friendly. I was in and out with no problems and have a convenient spot at a great price.
We have used this facility off and on for several years. Ann has been particularly helpful and attentive. We have had good experiences with each rental and continue to return! Thank You!
What a RUDE bunch of people! The slob working behind the desk is so rude and inconsiderate! This place isn't a safe place to store even trash! The gate is always wide open!? The lights barely work and it is so dark here at night you drive right by. NO cameras here for protection?! I would be better off storing my stuff in a backyard shed with out a lock on!
Dump heap! Smells like dead animals and dog feces very strong as soon as you open your car door?! Office is always closed and you can never find the office manager? There are always kids and dogs running rampent around this place? This place is more like an animal kennel and kiddy daycare than storage? I never had to use my code to open the door to the fence, it was just always open? No security at all in this place? I could see when making payments that the only camera in this place was on the manager inside the office and nothing on the property? There must be something shady going on here if they have surveillance only on their employees? This place is so dirty, smelly, unsecured and just plain wrong! I couldn't stay any longer, had to find another company that I could actually feel safe at. There is a reason the prices are so low here..... you get what you pay for! You pay for cheap garbage!