Public Storage Self-Storage Units at 2399 S Finley Road, Lombard, IL
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6
Address
2399 S Finley Road
Lombard,
IL
60148
Full Service Kiosk Available
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Rent and pay for your space online – today.
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Move in during gate access hours.
Move-In & Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Move-In & Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
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4'x10'Online only price$ 50/moSmall 4'x10'- Climate Controlled
- Upstairs/elevator
$ 50/mo $66Best Price Label1 unit left! -
5'x5'Online only price$ 54/moSmall 5'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 54/mo $71Best Price Label1 unit left! -
5'x5'Online only price$ 56/moSmall 5'x5'- Climate Controlled
- Upstairs/elevator
$ 56/mo $75Best Price Label1 unit left! -
5'x10'Online only price$ 59/moSmall 5'x10'- Climate Controlled
- Downstairs/elevator
$ 59/mo $79Best Price Label2 units left! -
5'x10'Online only price$ 65/moSmall 5'x10'- Climate Controlled
- Upstairs/elevator
$ 65/mo $87Best Price Label1 unit left! -
5'x10'Online only price$ 84/moSmall 5'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 84/mo $112Best Price Label -
10'x10'Online only price$ 139/moMedium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 139/mo $185Best Price Label2 units left! -
10'x15'Online only price$ 152/moLarge 10'x15'- Climate Controlled
- Upstairs/elevator
$ 152/mo $202Best Price Label1 unit left! -
10'x15'Online only price$ 176/moLarge 10'x15'- Climate Controlled
- Inside unit
- 1st Floor
$ 176/mo $234Best Price Label2 units left! -
10'x20'Online only price$ 208/moLarge 10'x20'- Climate Controlled
- Upstairs/elevator
$ 208/mo $277Best Price Label -
10'x20'Online only price$ 212/moLarge 10'x20'- Climate Controlled
- Inside unit
- 1st Floor
$ 212/mo $282Best Price Label1 unit left! -
10'x30'Online only price$ 360/moLarge 10'x30'- Climate Controlled
- Downstairs/elevator
$ 360/mo $480Best Price Label1 unit left!
Nearby Self-Storage Locations
Self Storage Near
880 E Roosevelt Rd
Lombard
IL
60148
Self Storage Near
1110 E Roosevelt Road
Lombard
IL
60148
Self Storage Near
17 W 170 Roosevelt Road
Oakbrook Terrace
IL
60181
Self Storage Near
412 W North Ave
Lombard
IL
60148
Self-Storage Near Lombard
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Lombard Storage Units Along I-355
This Lombard Public Storage is an ideal storage location for customers seeking self storage right off of Interstate 355 near Butterfield Road.
I-355, I-88, Route 53 or Roosevelt Road all provide easy access to this facility, making it a convenient storage stop for customers throughout the east side of DuPage County.
This all-indoor storage facility offers several different sizes of climate controlled storage units, all of which are accessible from interior hallways in an area featuring key-code access.
A 5x10 storage unit provides some much-needed storage space for athletic gear or sports equipment for trips up to Four Seasons Park, as well as golf clubs for those getting ready to tee off at nearby Butterfield Country Club.
Residents running out of room in a home near Midwestern University can find some extra space with the help of a 10x15 storage unit to hold on to some old couches, a spare dining room table or old bedroom furniture.
A small business on the verge of big things off of Highland Avenue near the Yorktown Center shopping complex can grab a 10x30 storage unit when it's time to pack everything up and relocate into a much larger space across the street or across town.
The rental office is open 7 days a week and moving supplies are sold inside, including moving boxes, packing peanuts and bubble wrap.
From Lilacia Park to bustling downtown, there's a little something for everyone in Lombard. Public Storage is proud to offer cheap storage units and friendly customer service to the Lombard community throughout the year.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 308)
Dee and Angie are great, thank you for all the help!
The manager Melanie was so nice and so helpful she was really fast with getting me a unit to rent, and the prices are great here I would recommend anyone that needs a unit for their stuff to come here
Mel was very knowledgeable about the different units available and what would best serve our needs. She explained all policies and pricing so that we were able to make a very informed decision. Mel is excellent with customers and is an asset to the public storage team.
Melanie was a great help in setting up my account to be able to pay monthly for my unit
Dee deserves a raise for her wisdom and advice
Dee was amazing! She helped me with my account and also helped change my email. Thank you sooooooo much.
Dee was an amazing help and great customer service definitely would recommend a 5 out of 5!!
Dee is super friendly and helpful!!!!
Melanie from Public Storage should be teaching businesses across the world on excellent customer service. She is kind, friendly, remembers details from previous conversations, cares for the customers, and does an amazing job. Melanie SHOULD/NEEDS to be the main point of contact for anyone with a grievance or complaint, because I know she would be the one to not only fix it, but leave the customer happy knowing their belongings are in great hands.
I placed a call to your facility to inquire about your units cause I am going to be traveling and need a unit. I spoke with Melanie and she was a doll. She was VERY politell and helpful. She assisted me in figuring out what u it would be best for me. She had excellent customer service. I will definitely recommend these units and business to my friends and family.
(Mel) called inquiring about services and rates because my family plans to move in the local area , and when speaking to a wonderful lady named Mel, she was kind, clear spoken and helped me understand all my questions i asked her, and made me feel welcomed.
This is one of the better facilities I’ve experienced! The property manager - Melanie is amazing to work with. She’s so nice and accommodating and quick to answer questions I have. 👍🏾
There are never dollies and it's a massive place. Love my unit though.
Melanie was amazing in getting my online portal to work. Always so friendly, kind and a great help.
Melanie was amazing. I will def use their service again.
Melanie was very helpful with getting me info about a storage unit! Would definitely recommend coming here to everyone!
Very clean place also very good service Melanie is a sweetheart and very helpful I highly recommend this company
Melanie was awesome she took care of all my questions and she's great with cusomters!!!
Such a great experience. Hassle-free. Melanie went out of her way to provide excellent service. I highly recommend this facility.
Melanie's customer service was incredible! Very helpful and personable. I recommend this location because of her. Well done, Melanie!
I went there to look into a unit. I had the pleasure of meeting Melanie. Such a great experience. Hassle-free. Melanie went out of her way to provide excellent service. I highly recommend this facility.
Had great and caring service from Meg. Excellent customer service. Very appreciated. Thank you.
Went there for shipping supplies some lady named Melanie helped me load it my car she was very friendly and 😊 smiley....
I called the facility looking for pricing and size of a couple different units .Melanie was very helpful and patient with me asking a million questions . I ended up stopping in to look at padlocks as well and she was able to steer me in the right direction with supplies as well . I will definitely do business with that facility as soon as we get everything cleaned up and ready to be put into storage. .
Dee was amazing
John helped us look at a unit on 2/22. He was very polite and knowledgeable and answered all of our questions. He made the process very easy-going!
Went in to look at a storage unit we reserved. Work with John when we got there who was very professional and helpful. John answered all our questions and was a great guide. I would highly recommend!!
Melanie is a terrific manager! Friendly and helpful. She seems to really care about this Lombard location and those of us who use this facility. Great job Melanie!!!
Melanie’s service was phenomenal. Made my reservation date easy and effortlessly.
Great experience! Melanie made it so easy. Really looking forward to renting here.
John s. Was very helpful, professional and and respectful. I loved his customer service. I am very excited I chose the location that he is servicing at.
Had to leave a review because the manager, Melanie, is literally the best manager I have ever worked with about a storage unit, or anything for that matter. She was SO attentive, kind, helpful, and on top of everything. I was nervous about moving out of a storage unit for the first time and how the process goes (I didn’t want to miss any steps), but I was blessed with Melanie being the manager here and helping me make moving out a BREEZE. I had a unique situation, too, because my storage unit was originally in someone else’s name, plus I had some large things in my storage unit. She even called me later to check-in and explain some things to me on the phone. She helped me resolve everything and if I didn’t have to move storage units due to a work location issue, I’d still be here! Thank you Melanie for being extremely helpful and going above and beyond; definitely leaving Public Storage with an amazing experience in mind!
Wow honestly just the best customer service I’ve received thank you so much John !!
Melanie was an Absolute pleasure to work with. Very helpful & quick to assist me with my new rental!
Rip-off artists
Melanie and Natalie were fantastic in getting me settled in my unit! Never had a storage space before but these gals made it so easy!! Kudos and thank you!!
Staff is this facility is very nice. I moved in today and John was super helpful and courteous. Great customer service, I’m extremely pleased.
Melanie she did great job So cool Immdefinitely recommend her for my friends
Nothing but great things to say. This is a great facility, meticulously clean, well maintained and well lite. Melanie is wonderful to work with. She explained the whole process made the registration process painless and quick.
Melanie was super helpful for us. We wanted a larger unit and she was very communicative and helpful in getting us moved with little to no hassle, especially since the unit she found for us was right next to our older one.
Melanie was super helpful for me! I wanted a larger unit and she was very communicative and helpful in getting us moved with little to no hassle, especially since the unit she found for us was right next to our older one. 10/10 would recommend her and this location. She is very helpful and informative
This is the place to go if you want friendly, professional service. It is clean and very dependable. The staff goes beyond and above to help her customers. Melanie is the manager and is warm and helpful with anything you need. No question goes unanswered. I have two storage units here; if I need anything, I never hesitate to ask.
Convenient location and great staff - Melanie is knowledgeable and very helpful!
Terrible! Don't let them trick you. This place is disgusting. Before you leave after you sign the agreement they "ask" you while you're standing there to write a 5 star review and that's why they have a 4.9 star rating. They only have 2 public bathrooms and one of them isn't even in operation!! The other one never has toilet paper and now the door doesn't lock so you just have to hope no one walks in on you. Not to mention the SPIDER webs all over above the lockers. Its disgusting and as I'm going though my stuff to move out I'm afraid of how many bugs I'm going to find 🤢. I've been renting for over a year here and enough is enough. Please look for a better place to rent!! The other places might cost more but it's worth it to have a clean facility.
Melanie was fantastic and a huge help! Great customer service all around! Thanks for helping us with all our needs!
This place is awesome ! Melody is awesome so helpful , I made a mistake and it was fixed right away .
The Mgr. Melanie was positively amazing!! She helped me find EXACTLY what I needed for my relocation from Florida. She was more than patient with me and my needs. I can't say enough good things about her and her wonderful personality and kindness. Thanks again Melanie!!
Can I pay my bill in person with a debit card?
This public storage is a mixed bag. Overall the location is clean, easy to reach, and priced competitively. The biggest drawback is trying to get a hold of someone, especially if you are trying to close out a unit. Calling the main Public Storage # doesn't allow for you to actually talk to a person leaving you with the only option of driving by to see if a person is in the office. The one time I asked if some maintenance could be done to my unit as the insulation had fallen on top of the cage, I received the response "that would mean I have to put in a work order". Needless to say the work didn't get done for years.
Johnny is the best! The customer service here is always marvelous at Finely. I highly recommend this place for Storage
We absolutely love the customer service experience that Johnny provides at this location. With all the stress and anxiety of moving, Johnny and his upbeat personality helped brighten our days. He was happy to give us a tour of his location prior to us committing to a space so we could make an informed decision.
Excellent to work with
We had a difficult personal situation and Jonnie helped us out tremendously with the rental of 2 units. She steered us in the right direction at every turn and was so helpful, it is beyond belief. Thank you so very much for all your hard work and great service! The property is clean and very easy to access. Again, thank you Wayne
Johnny was so great to work with. She was very helpful and polite with our questions.
Johnny was great to work with and very helpful.
Melanie is so helpful and timely. Any time I have a question or an issue she is right there to help. She possess a great marriage of professionalism and friendliness. What a treasure. I also spoke with Barb today while I was waiting for a return call from Melanie and she was also just a huge help. Thank you both so much!!,
Johnny, the manager, was very helpful. Her knowledge of the location, costs, and storage units was prompt and accurate. She was dealing with some "unusual" questions and she handled them with ease. Her pleasant demeanor was so refreshing! Thank you to Johnny for all of her assistance. It was a pleasure to speak with her and have my questions answered so well.
Johnny is the best Thank you for your help
Great service and incredibly helpful/attentive staff
The new property manager Johnny is very helpful and friendly, highly recommend storing here
Johnny is great! Everyone was fabulous! Very helpful! I highly recommend this place!
what is the hight of the room
Johnny was friendly and incredibly helpful. Highly recommend.
Johnny assisted me on Sunday. She was in a pleasant mood and knowledgeable. Thank you!
Laura been doing a great job with us for weeks now.
Laura is awesome! Thanks for all your help!!!
Laura was very friendly. Fast service, didn't wait long.
I have rented storage here for more than a year. The staff have been helpful and I have had no problems. Laura has been particularly helpful.
Laura was very proffesional and helpful
Over the years I have had a few different storage units and because of the Kim the manager at this location, I will forever be a loyal customer. He is helpful, honest and committed to providing outstanding service. Would highly recommend renting a unit from here!
Kim is the best!! He made move in and registration so easy!! Clean dry cool space.
When I registered for a unit Kim who was the manager on duty was extremely helpful. This is my first storage unit that I got and he made it very easy for me. I eventually had to get a another storage space and Kim again was extremely helpful in obtaining this second unit for me. If it wasn't for Kim's kind nature and friendly demeanor I probably would have gone someplace else.
Laura was so nice and professional!
Laura was great! Excellent service!
Laura was so wonderful! Snow and sleet and still such a positive attitude. Thank you :)
Laura Johnny they were wonderfull
Kim was patient and informative.
Friendly service with Kim at Public Storage! Great experience so far!
Laura was extremely helpful!!!! Great job!!!
Kim was very helpful and friendly. The location was convenient! Unit was clean and the security to enter and leave the facility made me feel at ease.
Laura was amazing a life savor over and above
Laura and Kim were both super friendly and great to work with. Made the process very easy!
Can't say enough about Kim the manager. Had a glitch in our rental (my fault) and he was more than accommodating and very patient. Made me feel at ease and took care of the situation in minutes. 5 stars for Kim and this facility. Definitely recommend.
Laura and Kim - wonderfully helpful, professional, and a pleasant to work with to get dollies and supplies to move my things in and out. Very clean and secure. Thank you!
Laura is a great employee 👏 👌!!!
laura and kim are wonderful thank you for a great experience
Laura and Charles are fantastic
Laura was great, professional, efficient and extremely knowledgeable, pleasure dealing with her
Cannot say enough GREAT THINGS about Kim, your store manager! He's always courteous and goes above and beyond in his customer service. He should definitely be the model for all your employees. Thanks for having him on your team. Marcia Velon
Kim and Lauren were great. Constantly helpful and friendly and made the process super easy
Kim and Laura were awesome !!! Very pleasant and answered all my questions !!!
Laura performance was great and very professional
Laura was very professional and sweet I really enjoyed my experiences here
I cannot say enough nice things about this location, particularly Kim. He has handled every situation I have had with Public storage and my move with professionalism and a helpful attitude. He’s always there to help with a relaxed attitude and a helpful smile. Moving can be stressful. Kim makes it less so. You’ve got a gem of an employee. I highly recommend this facility (I have rented elsewhere previously). Service is top notch!
Kim is a great and helpful guy. Every time I come in he greats me with a friendly smile. Strongly recommend him and this stoarge unit to everyone
Laura very helpful today!!!
Unbelievable customer service. Kim was so great to work with. Would recommend to everyone!
Kim the manager is very helpful and our storage was safe and secure.
Kim is absolutely awesome! From the very first phone call we made to make our arrangements for storage he has been available for us. Thank you Kim for all that you have done to help us get what we needed done so we can get our life together. You're amazing and an asset to Public Storage.
Kim was great! He was very knowledgeable, friendly and took time answering all of our questions. I highly recommend this storage location.
Kim is an excellent manager, always friendly and helpful. The building is kept clean. I feel safe in the building.
Excellent storage facility. Helpful staff at the front desk and always there when you need them.
Kim is by far the beat property manager I have ever had the pleasure of doing business with. He goes above and beyond to make sure customers are satisfied. He is knowledgeable about the spaces and the best way to store your stuff. This property is extremely clean and well maintained. I would definitely recommend this property to store.
My husband and I stopped in to buy several boxes and other moving materials, and Kim was very helpful in pointing us in the right direction of everything we needed. Appreciate the help and friendly service!
This place is great and Kim was great. Thank you
Laura I thought Laura was outstanding when She called to inform me that she noticed the lock on my unit was open. She asked my permission to lock it. I sent her a quick text to ask if she will look inside to see if my item was still in the unit. She called back to confirm all was well. I thought , “What a sweet lady!” Today I met her in person. Laura is so much more than that!! Besides great customer service she has great communication skills and a disposition that leaves you happy you met her!
Great experience. Booked online, showed up, everything worked. Inside was climate controlled, clean, well lit and all that. Just be aware that the carts aren't available after hours.
Kim gave me great service today.
I give Kim 5 stars if I could give him 10 I would. He is such a nice, helpful, and kind person. I definitely feel very comfortable keeping my stuff here. The facility is kept clean and it's managed properly. If you guys have any things that you may need to store this is definitely the place to go.
Kim is absolutely wonderful. Very helpful snd pleasant every time I’ve stopped by. I highly recommend the public storage on Finley Rd in Lombard.
Laura was helpful, professional, and made my visit a breeze! I appreciated all of her help. Thank you!
Laura was a big help today she is very friendly and helped me open the storage unit thanks again for your help! Paula
Laura and Kim are exceptional and wonderful people.
Laura, and Kim provided me with a welcoming, and professional service
Laura was great!!!!!
Kim was very nice & professional handling my storage needs.
The manager, Kim was very nice and wonderful to work with.
Laura is a kind person and sweet
Excellent service from Laura as first time customer.
Laura and Kim were excellent customer service representatives. I could not have asked for a better experience.
Laura was a wonderful, helpful person. So happy to find a worker who enjoy their job. Thank you Laura for your help.
Laura is so AWESOME at this indoor facility. She went above and beyond. Thank you Laura
Had a wonderful experience at this location. Galilea was super helpful and nice. We got to see the unit and got all our questions answered. Highly recommend this location and Galilea.
I have been coming here for years to buy boxes. Sally was really nice and helped me choose the correct box. Highly recommend it! 💯
Sally is on top of it. Great service.......
The staff, Kim and Laura are exceptional!They both are very helpful and go above and beyond what is expected. They both are always cheerful and willing to assist with carts and suggestions.A stellar group. I highly recommend them. The best! Patricia Bateman. Finley Rd public storage in Lombard.
Got extra stuff?! Need a place to store it?! Well this is a spot for you! Public Storage in Lombard is clean, secure, and the staff here is friendly and willing to assist. Really appreciate Sally, whenever she is working.
Sally was super helpful!
SALLY HAS GREAT CUSTOMER SERVICE! ALWAYS HELPFUL!
Great Experience - Sally is a an asset!
Sally was very helpful and answered all my questions was very friendly and enthusiastic
I had a very nice and very helpful person to assist me when I was there yesterday. Her name was Laura.
Laura was the best. She showed me 4 spaces and explained pricing and space in great detail. I am renting starting today! Thanks Laura!!
I am so very happy that Public Storage brought Kim on board at your Findley location. Kim, is always in a great mood and ready to help in anyway he can. In these difficult times it is so nice to find someone that likes their job and does it so well. I hope you appreciate Kim as much as we as customers do.
I Rented storage unit from the Finley location about 6 months ago and Kim at the front desk was so professional, pleasant, helpful & courteous. I've rented at other Public storage locations and they are all the same calibar of employees, why go anywhere else!
Kim has been fantastic in making my storage needs easy. Always there -efficient and pleasant. Glad I am using his facility. Came back again-needed some storage advice and Kim was there to help. He keeps the place very clean and always helpful if I need anything. Again- I appreciate him being there. He makes a difference.
Kim did an Awesome job in accommodating us at the last minute. Very professional! Very clean facility!
I like many people went into this public storage facility with minimal expectations. The service here is amazing! I had a very difficult move and did not know how many units I would need and Kim helped me through the process making sure I got the space, moving supplies, and equipment needed to complete the job. I have had storage units all over the city and country and this experience is among the best! Thank you Kim!
This storage is clean, well lit. Julie was unbelievably helpful answered all my questions.
Excellent service! Storage units are clean and well-lighted. Signing up was easy, the whole process seamless. I would recommend storage here for anyone in the DG area.
Kim does a great job managing! The place is always clean and neat. Way to go KIM!!!
I came to look at a unit, wasn't sure if I was going to rent but I had an excellent experience. Melanie who was there helped out and answered all my questions. She is a wonderful person and has great customer service. Thank you
Melanie was great! I needed a storage place quickly after three other options fell through. Melanie was on top of it and got me up and running quickly and efficiently. Thank you!
Kim is Absolutely Awesome! If I could rate him a 10 star I would. He is very professional and congenial. There have been times I had questions and he would listen attentively without me feeling rushed. He is amazing !! I would 100% recommend this location because of Kim's sincerity and attentiveness!! Public Storage is extremely lucky to have an employee who cares about providing excellent service!! I would totally rent again at this location because of Kim!!
Kim is an exceptional manager. He goes out of his way to assist each client. We had several unique questions and Kim patiently helped us to decide the best storage unit to rent. Kim is a stellar employee. We recommend Public Storage in Lombard on Finley Road. Patricia Bateman and Debbie Paton
I cannot say more about this place!! It's big, clean, and secure! They have everything you need to get you moved in. Kim is amazing to work with and extremely friendly and helpful. He made our experience easy and stress free. He even helped us pick out the perfect supplies for our needs. Give them a call, you will not be disappointed!
Kim, was great. He made switching a unit, quick and easy.
Clean & well maintained - C
I’ve been storing some items at this location since January 2019. I recently discovered another unit on the same floor that was going for a considerably cheaper rate, and Kim the manager helped me transfer my unit so that I could lock in this better deal - and was even able to give it to me for a couple of dollars cheaper! I sincerely appreciated his help and will definitely recommend this location to others.
This facility has the best customer service! Kim was so helpful and polite!
Kim is always friendly and helpful. Would recommend Public Storage. The place is always clean and the staff never hesitates to help if needed.
My experience at the public storage facility in Lombard was very good. Kim the manager was also very helpful, and knowledgeable about the products and services provided by the company. Thanks again Kim
Kim, who is the manager of the Finley Public Storage showed kindness and professionalism in helping us move our father out of his unit. Our father was very confused and Kim was so patient in getting the information he needed to help the transition go quickly and absolutely no hassle. Thanks Kim very much appreciated.
Melanie was fantastic!
I would like to commend Kim for outstanding, courteous service. Very accommodating and helpful.
Kim is such an asset to the company. He went above and beyond in order to ensure that we were provided with superb customer service!
Thank you Kim for your help with our family locker. Would highly recommend this location.
Great customer service
Kim was SO helpful to my mother and I. He helped us find the storage unit that worked best for us and also made sure the cost didn't kill us. He gave us a tour of the public storage floors and showed us where the elevator, stairs, and office were located as well. Highly suggest calling first to make sure Kim is working before taking the trip to see a unit.
Kim was fantastic through this whole process! He was always very accommodating!
The lady at the counter, Julie, was polite and helpful, even going so far as to save me some walking... which my bad knees gladly can do without. Plus Kim helped ease the payment arrangements, with helps save me a trip!😁
Came in to pick up moving supplies. Kim was excellent in talking us through what we would need. Showed us a couple size units that would best fit our needs next month when we move.
Was in and out within 15 minutes. Kim helped me finish the paper work real fast and simple.
Sally has great customer service, I forget to pay bill I was out running errands and stop here to pay my bill. I was shock to see her here. But very happy she was. Thanks for you help.
Anita was amazing! Checked us in super quick, was really kind and friendly and helped get us all the supplies we needed to make our move-in a breeze! Storage unit itself was great - the climate control is excellent and I really like the locks they have for purchase. Seems really safe. Great experience all around! Update: we moved out today and Kim was so kind and helpful. He was a huge help with our exit and making sure we had what we needed to help expedite the transfer to our moving truck! Great service, great facility! Would definitely recommend!!
Kim did a great job helping us decide which size would meet our needs. He promptly completed the necessary paperwork; the whole process was seamless. Thanks
We have been a tenant for more than 5 years. Always good service, decent prices. Today was our move out and last day. Had a few wild things happen and Julie was great under pressure. We appreciated her help and professionalism during our interactions for this event.
kim is awesome!!! dude really made me feel like i was puttin my stuff in the right storage building :) u ever met a guy that nice with a mercedes that clean? with a stache that thick? nah. it’s only kim
Kim is awesome! He's a very kind and helpful person. I would recommend thisnolace to everyone I know. Great job Kim!
Started out not well! The previous manager was unsimpathatic to the loss of my sister. It was her unit.We drove from out of state, over 2 hours with the death certificate and proof of Me being POA! HE WOULD NOT LET US IN!!! I had to call district and Corporate. Then he made me get another notary! Why I give it 5 stars is he is gone and the new manager and the gal before him helped us tremendously! KIM IS THE BOMB!! HE TOOK CARE OF EVERYTHING! THANK YOU SO MUCH KIM! OVER 3 YEARS TO GET THIS RESULT.
My 1st experience with renting storage unit. Kim was very, very helpful and explained everything I needed to know. Thank you for answering all my questions. Facility is clean, and easily accessible.
Chris was good on explaning policy, very nice as well!! Looking forward for a next business with your company and chris
Very happy with my experience so far. Chris at the front desk is very helpful and makes the entire experience much better. Keep up the great work!
Chris and Kim where very kind and helpful.
Chris very helpful. He explains the lease contract that is easy to understand. The place is clean and well lighted.
Chris was a big help setting me up and describing the details of procedures of my storage locker. Thanks man! As far as public storage goes... clean facility and reasonable prices! Al M.
Chris was very helpful very nice. Problem i had online was resolved quickly
Melanie did a great job assisting me. The facility is very clean and secure. Thank you
Chris was extremely helpful and super professional. I use public storage a lot and this location is reliable. Thanks Chris!
Quality service. Fair pricing. Helpful advice. Busy place. Could use more dollys, Very satisfied with the experience and would return.
Good and clean place to store your things.
Chris made it very easy for me today. He was very helpful and attentive and made moving easy for me. 5-star experience today for me.
chris was very helpful
I have had the most pleasant experiences with Julie here at the Finley road location! If you need anything she is the main one to go to! She knows her stuff and super friendly and always willing to lend a helping hand!
Melanie was very helpful
Chris was really great and very helpful. They had a well understanding of my storage needs and some great tips for packing.
I just had one of the most amazing experiences in a storage facility no less. Julie was very pleasant, personable and informative, she knows her stuff. The unit was as expected and the facility was very clean. Very confident I'm going to enjoy my time here.
Chris was GREAT! Absolute best property manager one could ask for. If you’re looking for storage this is the place to be. Answered all my questions and helped me get into the right size unit. Offered to let me use some carts to make my move in quick and easy. Thanks Chris!!
Melanie and Chris were both amazing. The customer service they provided was beyond what I expected. Thank you to both of them for all the help they gave me.
I came in to get boxes because I was moving and Mel and Chris helped me figure out how many boxes I needed. Very helpful!
Chris was extremely helpful and informative. He helped me get the right storage unit that I was looking for in a timely manner and was very professional and has great knowledge of the job. My wife & I look forward to doing our business at this location and are proud renters of our storage unit! Thanks again Chris! 👍👍👍👍
Chris was really great and helpful. Would always come back.
Just signed a lease for a unit at this location and I am so impressed with the service from Julie. Not only is she super nice and personable, she did a great job answering all of my (many) questions, walked me through each section of the lease and made me 100% confident that this is the best place to rent. Thank you, Julie!
Chris really ia a great manager and is always very helpful
Chris is so helpful in the rental process, very patient! Couldn’t have had better customer service! Highly recommend renting here.
Chris is very helpful and always happy to talk to.
I was moving last minute and booked my storage unit online. When I got to the location I was told the elevator was broken. I would have to use the stairs to access the basement. Chris was very nice and suggested I could switch to a main level unit, I even got to keep my online discount. He was very helpful with showing the unit and making sure it was the right size for what I needed to store. I would recommend this place for anyone who needs to store some extra stuff, short or long term.
I hope those reading this review find that it's coming from an objective point-of-view. I live in a one bedroom condo with minimal storage space and have been renting an outdoor 5x10 unit from a competitor. Recently, I found it a little scary and unsafe in the evenings and decided to find a climate control unit with Public Storage. I also didn't want my things to freeze during the winter. My experience with moving in was average. After I made my reservation online, the manager, Chris, called me to confirm. On 11/02/18 it was time to move into the unit. Julie helped with all of the details. She was very kind, patient, understanding and even malleable given the circumstances. The freight elevators were down and scheduled for repair, which was not originally disclosed to me. Julie felt bad and tried to make the move-in easy as possible. My unit is downstairs and so there was a lot of hard work and effort put in on my part to carry it all down the stairs. Honestly, the elevator was broken and that's no one's fault. Is it a bummer I had to carry all of my things down long hallways and down the stairs? Yes, but at least it was down and not up! Do I trust they will get the elevator fixed for future use? Yes. Will I continue to receive great service from Julie? Yes. Am I over-the-top excited about my experience with moving in? Unfortunately, no and I cannot give five stars. I will have my things stored here for a while and I'm sure the experience will be better going forward. Thank you!
Julie was great! Very helpful and friendly.
Chris has been a big help with everything. Thanks man
Julie was very helpful and informational all in all great experience thank you for your help.
Went in to ask about pricing to rent a space. Talked with Julie, she was very informative and friendly. Good atmosphere.
Chris and melanie are so helpful,and nice I will definitely be going back.
Melanie and Chris were extremely helpful and beyond professional with all of my storage needs
Chris was an amazing help! He was very knowledgeable and patient with the entire check in process for the storage unit. He answered all of our questions and made the entire process very easy and stress free.
Chris was very pleasant and helpful. Was very happy with the service provided.
I meant to write this last week but was could not gain access to my google account. I was at the location last week I am an employee of a company which holds a national account with public storage. Chris was beyond helpful and accommodating. We made what could’ve been over an hour of jumping through hoops to less than 15 minutes. Great experience overall
Chris was super helpful!
Julia And Chris was very patient and helpful in getting this set up and fielding all questions. The team is very professional and I give her 5 stars for her stellar professionalism and the patience. Great customer care!!!
Chris was very professional and very kind Im Assisting me and answering any question.
Make sure not to use the bottom floor! Their basement is susceptible to flooding and THEIR INSURANCE which is required if not insured elsewhere DOES NOT COVER FLOODING. Also a good place for storage if you want trash above your unit stuck on the wiring ceiling. Here was furniture and trash pulled out from other units after most recent flood.
Dan could not have been more helpful each time I kept coming in for more boxes ! I definitely recommend this store.
Quick and great customer service. Thanks Chris!
Clean and secure.
Thank you for accommodating and keeping my belongings safe and climate controlled. I appreciate the quality customer service and help with the lock jam. Best regards
Great experience, excellent customer service by Dan
Great service my father has a unit there and the managers Jesus and Chris have helped us find the stuff we need to make the move easy definitely recommend
Awesome customer care!!!
Very friendly service Chris is very helpful and knowledgeable helped me and answered all of questions
Chris gave wonderful service
Love this place...We've been renting warehouses for over 18 years now , experienced over 15 different locations, and businesses in 3 different states ...This location is by far the safest , and Chris is the most knowledgeable, helpful , friendly manager I came across throughout the years...Good staff all around at this location.....Thank you !!
Unbelievably friendly staff. Dan was able to help me with all my requests.
Was in a real pinch with the move to a new state due to a new job, thankfully Chris at this location helped with a great storage option till the new house is ready 5 star service!!
I have been using this public storage location for about six months now and every time I need to stop in Chris is in the office ready to help me with any questions or concerns I may have. He always makes sure I'm able to get a cart when I need one and helped me set up my autopay on my unit to make sure that I never miss a payment or get charged a late fee. He is the reason I have been bringing my business to public storage as long as I have and will continue to do so.
chris was really great and helped out with all my questions about protecting my items.
Great service, Chris and Jesus know what they are doing.
Great location, easy to access.
Sally was absolutely EXCELLENT ..she was accomodating and very understanding ..appreciated her VERY MUCH
Chris, the only employee I've ever seen here, is perfect at his job. No nonsense, ass kicking, efficient, and follows corporate rules to a T. If there isn't a rule for it, you can't do it. End of story. Now in most industries I'd be "meh" about that kind of attitude, but here I am storing some decently sentimental stuff. I don't wan't people messing around back there. He has a real smile, laughed a bit, did not deviate or try to trick me into anything. That shouldn't be rare, but in today's day and age it is. So raise a glass to Chris, who is exactly the type of employee that is needed at Public Storage.
Place was neat & clean. Had a great sale on boxes. Michelle was very helpful and was able to answer all my questions. She even helped me load my car.
worker michelle very sweet helpful and knowledgable will be coming back to do buisness
Chris and Michelle were great. Very professional and extremely knowledgeable. They had great tips for packing and how to keep my item safe.
I store at phillips ct location, I came in to this location once to inquire prices Chris was very helpful showed me the climate control units and helped me out with different sizes.
Chris has a been helpful and professional every time I make my monthly payment keep up the good work
Came in to buy some packing supplies, Mohammed was very helpful, asked what I was packing, and pointed me toward the right supplies. Very friendly customer service by Mohammed, store was very clean and great merchandise with great prices.
Chris was great and helped me out a lot. He was very knowledgeable.
Closes at 5 during winter months and there's no access after 5. Thats just not good, most people will access their lockers in the evening
Chris was fantastic at public storage!
Chris and David were very helpful getting me setup with the right unit. They were also able to answer all my question. Thanks guys.
Stopped by for packing supply Chris and Anita helped me find the right size boxes thank you guys.
Went in to get some box's the employee Chris and Anita helped me out alot.. they showed me the different sizes and help me get the right box's. Thank you guys. Greatly appreciated
Chris was very helpful in getting me the the right unit and very friendly.
Chris was very helpful and very polite thanks for ur help
I stopped by to buy boxes and Leslie and Elizabeth gave me great customer service
Ruby is awesome, best customer service i have had in a while.
I stopped by to bye some packing supply and the young lady Anita helped me she showed me the different size boxes she was very helpful she provided me with the Google card with her name and Ruby 's name which was very helpful thank you lady's.
I went in to that public storage an the employee named anita helped me out with my reservation.. And explained to me everything I needed to know. She gave me a google card as well with her a rubys name.. Thank you for the help .
When i walk into the storage two women name Ruby and Anita helped me and gave me the prefect size that i needed.
Appreciated Leslie's patience and explanation in updating the account when I went in.
I've been coming to this location for a while and I've just had the opportunity to give a review. There is a young lady that works there name Sakiya that is always very helpful. She is very professional and I give her 5 stars for her stellar professionalism and the patience to listen to me ramble about my ruff week!!
Just signed up yesterday. Laura was very patient and helpful in getting this set up and fielding all questions and concerns. Very polite with other customers who utilize the facility regularly which made for a friendly and safe-feeling atmosphere. Thanks Laura!
Clean, easy to use facility. Leslie was particularly helpful with checking out.
Needed some help picking out a storage unit and Ruby did a phenomenal job!!!!
Could not have asked for better service from Ruby. She was beyond helpful and have yet to meet a nicer and positive person.
Ruby was awesome. Anybody looking for a locker any size needs to go see her.
Unbelievable service from Ruby! Very Professional and always service with a smile! Moving is stressful enough but Ruby has a way of brightening your day. Thanks for everything! I will definitely be back!!!
Kelly and Amber were very knowledgeable. They gave good pricing and would like to return.
Came in to get some packing supplies chris gave me great uses for some of the materials I never thought of.
The Manager Chris is always helpful when I come in and treats me like a old friend. I would recommend this location to anyone.
Had a great expirience buying packing supplies from Chris and Mohammad , great prices too will recommend it to everybody.
Great facility - always clean and Chris is always very helpful. Highly recommended.
I came in a rented at this location. The Manager there was very helpful, He made the process easy and fast.
Ruby and Chris were very helpful and made sure I had all the info I needed to store my stuff! Great customer service.
First time over there and it went great. Ruby was my contact, she was very friendly and helpful!
Drew was very helpful and we chose this facility because of that.
I often have gone here in the past months and Andrew is always there and happy to help me with any questions or problems I may have. Public Storage is very lucky to have him as an employee. 5 stars!
Chris and Rodney are great to work with thanks
Great experience here. Cheaper than other places in the area, safe and great customer service from Chris
Quiana was very friendly and knowledgable about the lease terms, and answered all questions we had with a smile.
Great service. Easy access. Chris is always there and always helpful. Thank you Chris for helping me and my pregnant wife during this transition in our lives!
Customer service great Chris excellent manager
I came in on May 14, 2014 not really knowing what I needed. Rodney was such a great help with getting me the best products for my budget and he even carried everything out to my car and loaded. Thanks so much I really was a very happy camper!!!
Had some questions about storage and got the answers I needed! Thank you Chris...
Chris was great and very helpful.
Very clean and well kept storage areas and very helpful and accommodating staff especially Chris. I would highly recommend this storage facility.
Chris is helpful, friendly, courteous, understanding and very considerate. and that is why we chose this public storage. The facility is clean and secure. Thank you for your service!!
In three years the monthly rate went from $62 to $78, which is a ridiculous 25% increase. If the rate had not increased, I would not have moved out. When I moved out, Chris was very knowlegeable and friendly. I recommend Chris for a raise and promotion. Moreover, if I was hiring, I would hire Chris. One star rating for the rent increase. Five star rating for Chris. Taking the average results in the final three star rating.
The area was very clean and organized and Chris is one of the nicest people I have had the pleasure of working with. I would recommend this storage facility to anyone in the IL area.
Liz was very helpful and patient with showing the available units and setting up the rental agreement. Unit was exactly as expected based on what was listed on web.