Public Storage Self-Storage Units at 297 W Lake St, Elmhurst, IL
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6
Address
297 W Lake St
Elmhurst,
IL
60126
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Rent and pay for your space online – today.
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Move in during gate access hours.
Move-In & Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Move-In & Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
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5'x10'Online only price$ 47/moSmall 5'x10'- Outside unit
- Drive-up access
$ 47/mo $63Best Price Label -
10'x10'Online only price$ 100/moMedium 10'x10'- Outside unit
- Drive-up access
$ 100/mo $133Best Price Label2 units left! -
10'x10'Online only price$ 110/moMedium 10'x10'- Outside unit
- Drive-up access
$ 110/mo $146Best Price Label1 unit left! -
10'x15'Online only price$ 140/moLarge 10'x15'- Outside unit
- Drive-up access
$ 140/mo $187Best Price LabelHurry! -
10'x20'Online only price$ 196/moLarge 10'x20'- Outside unit
- Drive-up access
$ 196/mo $261Best Price Label2 units left!
Nearby Self-Storage Locations
Self Storage Near
556 North York Road
Bensenville
IL
60106
Self Storage Near
17 W 170 Roosevelt Road
Oakbrook Terrace
IL
60181
Self Storage Near
330 W North Ave
Lombard
IL
60148
Self Storage Near
412 W North Ave
Lombard
IL
60148
Self-Storage Near Elmhurst
Resources from the Help Center
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See what fits in different storage unit sizes
Elmhurst Storage Units Off of I-290
Public Storage in Elmhurst is the place to go for customers searching for affordable self storage right off of Interstate 290 or Route 20 and near Interstate 294.
Students living on campus at nearby Elmhurst College can use a 5x5 storage unit to hold a few extra boxes of books and seasonal clothes, while a 10x15 storage unit can easily fit an extra couch or two when a dorm room or apartment gets a little tight.
Roughly three miles west of Elmhurst Memorial Hospital, local businesses along Lake Street can rent a 10x30 storage unit to keep extra inventory, office equipment, machinery, supplies or extra office furniture within reach from the office.
Indoor storage units and outdoor storage units come in multiple sizes catering to different size storage loads. The storage area includes keypad-code access.
This property is open 7 days a week and there are moving supplies available for purchase inside the rental office, including moving boxes, bubble wrap and large furniture bags.
Recognized as one of the 10 best towns for families in the U.S., Elmhurst is a tight-knit community that celebrates diversity and coming together. From annual events like the Memorial Day and St. Patrick's Day parades to friendly get-togethers at Wilder Park Conservatory, Elmhurst is a city that offers something for everyone. It's Public Storage's privilege to be a part of this wonderful community.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 274)
Thank you Julia for all your help.
This place has a rat infestation that left me with half of my belongings destroyed. The best part is the mandatory warranty that you’re forced to buy for the first month only covers up to $250 of belongings, after paying a $100 deductible. Yes, the pic of the rat is literally from outside one of the units. If you decide to store stuff here just make sure it’s nothing you care about. Thank you Public Storage.
Julia couldn't have been more helpful! She answered all of my questions
Julia help me with a lot of things I didn't know what to do. Downloading the app, showing me the unit, anything I asked. Great job!
Jace was very helpful in getting the best unit available. Took extra time to show me more than one. Thank you very much!
Julia was great! She explained the erental process and it was super easy and fast. Thank you again!
Jace did a great job getting my storage unit ready in and out in under 20 minutes
I went in to rent a space and Vanessa helped me. She was patient, professional and made a rental i was dreading into an easy breezy walk in the park ! SO NICE and personal. I recommend this particular storage facility to my friends. ALSO, whenever I have a question or need make account changes, She was fast and professional. Very helpful and knows what to do.
Jace was great to work with. Easy rental process. Affordable
I was looking for somewhere to store some items for my small business , and I was treated with great customer service since the moment I walked in the office . Vanessa the manager was very professional and attentive to my needs. Great prices and very clean as well
Julie was great!! Along with being knowledgeable and friendly!! I hope she is always here when income in
Jace was extremely helpful and was a pleasure to deal with.
Jace was great , helpful, professional, made my first experience really easy. Will definitely use again and recommend to friends and family.
Jace was very helpful, transferred me to bigger unit in no time.
Julia was so nice to us and understood our situation! She was able to help us get the unit we needed and provided good customer service that I know others can rely on as well!
Thank you Julia for answering all my questions and being so helpful. I really appreciate it.
Just went in to rent out a storage unit. Julia was incredibly kind and helpful to get us what we needed! She explained everything to us clearly and thoroughly. Thank you for making our experience a good one, look forward to renting this unit and seeing more of her!!!
Samantha was very helpful with booking my storage unit and making sure I knew everything when I was leaving. 6 Stars , Thanks Sam
I just want to say since I’ve been here at this facility for the past five months, the employees have been nothing but super nice very respectful. One person in particular is Samantha and when I thought my lock was frozen, she totally helped me and I was able to get into my unit without her I would be lost
Thank you Samantha for helping us !!
Samantha made the rental of our unit very easy! Great service thank you!
Samantha is very helpful. Thank you
Samantha was extremely helpful and friendly and I'll definitely be back here again!
Had a great experience here with the manager on site. Samantha made sure everything was great with our move and the space. Excellent service!!
Fantastic experience at this Public Storage property. Samantha was doing her rounds of maintenance and security checks and I had the pleasure of meeting her when I first arrived. She was wonderful and extended the offer to stop by the office should I need anything. In addition to locked units, the facility is secured by a gate. So glad I decided on renting from this space!
I was helped by Melanie. She was very professional and she waived my fee. She knows that I pay on time. Melanie knows how to treat her customers in person and on the phone. We need more like Melanie. Great to have you Melanie. God blessed.
Been using for a few months and have always appreciated their professionalism, responsiveness, and flexibility. Had to change units and Melanie went above and beyond to make the process as simple as it could be (and on short notice!). Highly recommend!
Melanie was excellent to work with!
Melanie she well beyond with a great attitude
My name is Marcus I recently was in need of a place to store me and my family’s items that we got not take with us when we moved.The public storage that we used was 297 w lake st in Elmhurst Illinois. The property manager Melanie was very helpful and a wealth of knowledge, we told her what we had , and she did all the rest.She give exactly what we needed. Thanks Melanie.
Melanie thks for your help great costumers service always be appreciated
Melanie done a nice job great customer service
The facility is very nice; but what makes this place absolutely amazing is Melanie at the front desk. She was awesome with my onboarding into the facility, and now has a customer for life. If I could hire her at my company, I would do so right now! Clark W (Elmhurst, IL - New Client as of 7/16/22)
Melanie was extremely helpful in the entire process! Thank you!
As my wife and i where trying to find a cheap and easy way to store our stuff until we find a place in IL.. We found this public storage and talk to Melanie and it was very nice experience. Melanie was very nice and respectful..we love the experience there.
I am getting ready for a move and needed some pricing on units. When I stopped in, I was greeted by Melanie, who was super helpful! Thankful for her help and will always recommend for friends and family to go to her!
I was in the area visiting family and needed packing supplies. My family members recommended your business and Melanie was such a huge help! She made sure I was taken care of! Keep up the good work! I would highly recommend!
Went in to price storage units. Melanie helped me. Gave me lots of helpful info, and prices on different size storage units. She was very professional, courteous, helpful & kind. I am still comparing prices as every dollar matters these days. If I weren't so price conscientious, I'd go with them just because of Melanie.
I was in to purchase packing supplies and was frantic as I’m moving across country. Melanie was incredibly knowledgeable and so patient with me guiding me to my needs. I would highly recommend this facility and a huge thank you to Melanie for being so kind and pleasant!
I came into this property to inquire about renting a space and was greeted by Melanie, she was very friendly and helpful and made sure I understood the rates. I will make sure I recommend this location to all my family and friends and will definitely be back in the future.
Melanie was very helpful. She was very understanding when I was short a few bucks on a payment because of an emergency I had come up. She is very kind and polite. I highly recommend this public storage facility. Came in here seven months ago and had great service. Came in here just recently and had great service once again. Melanie is so helpful and kind, she answered all the questions I had. I still recommend this storage facility! If I could add another 5 stars I would!
Amazing Staff and very sociable Melanie was very courteous and I will always rent at public storage especially with Melanie
Melanie helped me with a unit and was amazing! Answered all of my questions and was such a great help! Will definitely recommend to my friends and family!
I was helped by Melanie and she was great. Very knowledgeable and patient. She knew all about the storage unit and helped us get to our price point and size. I would very much recommend this storage facility and Melanie in particular for any of your storage unit needs. I'm very happy with the results!
Melanie, at the elmhurst location was so helpful and was able to answer all my questions. Great Job
Recently I had to stop in to get some pricing for a unit because I was dealing with some personal issues. Melanie was able to quickly get me pricing for what I needed, and was friendly and sweet. I ended up NOT needing the unit after all, but if I ever do, I will be back! Not many places have employees as helpful and caring as Melanie is, and she deserves a raise! Thanks again, Melanie!
Melanie was very helpful and friendly. She explained everything in details with big smile. It was a pleasure dealing with someone who knows and loves what they doing. She noticed that we have a construction company and asked if the hours are good for and told me that there is a 24 hours option which she was the only one to advised that 😉 Thank you Edyta
Melanie was great in helping me with paperwork and made everything easy. Awesome customer service for sure!
Melanie was helpful and nice
This is best place I ever heard of very friendly and loyal people Thank you Melanie for letting me know about this place
Melanie helped me with all my questions and made sure there was nothing more or further details I needed
My firm has had storage at this facility for a very long time. Recently I had the chance to meet Melanie, the property manager. She was super helpful. She helped me set up online payments and make much needed changes to my account information. She was even able to get a rate decrease for me! Thanks Melanie for all of your help!
The lady Melanie was very polite and help me and my friend get the things situated
Melanie was extraordinarily helpful with all my questions about pricing and availability.
The customer service level was top notch! Melanie helped my nephew get all of the informstion he needed in a way that was easily understood
Melanie provided a seamless experience; I wanted to open a storage unit account, and she explained current company promotions- allowing me to pick the best option. The process was no longer than 15min and i would definitely recommend speaking with Melanie when opening an account
Told me I was paid though the 7th, then attempted to charge my card for a full month. Employee threatened me and customer service was little help. Seems like this place is more about ripping people off instead of providing a legitimate service.
Melanie is such a sweetheart. She helped me pick out some boxes. She really helped a lot and im grateful. I wouldn't be able to without her help. She was so friendly and helped me get going. Thank you so much!
Hello! Melanie was absolutely amazing. She was so accommodating, informative, helpful, and pleasant. We just loved her!
Melanie was so informative over the phone! She gave such professional advice and services! I'm going to be moving soon and she made me feel great about out belongings bring safe! Thank you so much 💓 Melanie!!
Melony at the Elmhurst location was very helpful in straightening out some billing issues with my account. Customer service was exceptional unlike a few years ago when I had an issue. Keep up the good work! Thank you!
Oh, Melanie. She’s such a sweetheart! I’m 86 years old, and she helped me walk to my storage to make sure I didn’t slip and fall. Then she help me carry my canned raviolis to my car! Such an angel in disguise! I definitely recommend this storage unit! - Destiny Kurnes
Melanie does great service to all her existing customers and all of her new customers that come in to her place. Melanie is extremely helpful. She helped me to pick out the right size unit for all my stuff that I needed to put into storage. Dalilah Rose
Thanks to Melanie For the help finding my storage unit and answering all my questions.
What a great place I absolutely loved my experience in there when I was doing business with Melanie she was super helpful and so friendly definitely wouldn’t think about going to another storage place because I don’t think they will have an employee like Melanie came for the storage and staying for Melanie
Great facility. Melanie is very helpful and knowledgeable. She helped me decide what size unit i would need and made sure all my questions were answered without leaving me confused. Thanks so much.
I had called for some information on quotes and policies for a family member and had the most wonderful lady help me over the phone melony? She was so kind and helpful and took down my contact information . Amazing service 👏 thank u so much public storage and melony
I was in a spot and i went to public storage, and the lady at the counter made life so easy. Her name was melony. Very helpful and knowledgeable. She made things quick and easy. I truly appreciate you. Public storage in Elmhurst is the only one I’ll use from now on. Thank you.
Melanie is great, very knowledgeable and detailed. Only if all company's customer service was as nice and helpful as Melanie.
Melanie was awesome! She helped me with my broken key inside my lock. And also gave me good information about a lost lock key. Thank you again 😀
Thank you Melanie for your help in finding my storage thank you for the great service
Melanie was incredibly helpful when I needed a larger unit and very accommodating. Highly recommend.
excellent customer service. Cant thank Sally enough for all her help!!
The property manager, Sally, was extremely helpful and considerate... she made my experience as pain-free and easy as possible! Thanks so much, Sally!!
I had an issue with the PS app. The gate would not open. Sally resolved the issue quickly and was super patient and helpful! Thank you!
Sally is a wonderful person to do business with. Very professional, yet a comforting personality. The property is well taken care of. The unit move in condition was spotless. One winter later and not a bit of damage to the contents of my unit.
Sally is great to work with, I stopped in to have her help me set up the new App. An she showed me how to use it in no time. Thanks for all ur help. Totally recommend this place to all my friends that need storage.
Sally is really nice and helpful
Sally was amazing at helping me get in and out, she showed great customer service and made me feel like renting a space was easy peezy! Great Public Storage on Lake St in Elmhurst IL and the App is a great new feature !
Great custer service by sally and victor, they help me set up the PS App.
Sally is exceptional with great customer service... Helped me with installing the App on my phone...
Sally is exceptional. Great location and great service.
The process to reserve a space unit online was super easy. Sally, The on-site manager was very helpful and friendly as well.
Listen, I never take the time to write a review unless something or someone was extraordinary. For me today was a Murphys Law type of day, things just kept going wrong, BUT LIZ! SHE GOT THE POSITIVITY FLOWING. This woman Liz showed me so much kindness and compassion when I really needed it. Moving on my own she offered to assist me when that is clearly well above her duties. She was just very kind to me and I really appreciate her and the compassion she showed. Liz I cannot thank you enough!
Easy in and out
Chris was great help
Chris really was a great help to my wife and I and really appreciated the great service.
Chris was a great help and provided us with amazing customer service. If we need storage again we will choose to come back.
Chris was a great help and provide me with amazing customer service. He was very knowledgeable and provided my mom with some wonderful packing tips.
Chris was a great help and always provides great customer service
I ordered a smaller unit which wasn’t available at the time of move in. Chris upgraded me to a larger unit for no extra charge. If any issues came up with my rare situation. Chris and Tammy were on top of it. Grateful for their competent staff that provide excellent service!
Chris was very kind, helpful, and professional.
My things are safe
Very nice and friendly
Chris is amazing...always there to help and very knowledgeable too....he is always ready to answer questions and with an awesome attitude
Chris is worth more then his weight in gold, i have never experienced such good customer service in my life, im almost 50.
Chris has been a huge help! I definitely would recommend this location to friends and family!
Chris helped us a lot. Really good experience at this location. Would recommend this location to friends.
Had Chris help us out and he was very attentive and thorough with the process! Made it easy and quick! Thank you for all your work!
I received wonderful assistance, thorough explanations to all my queries and very smooth and efficient service. Chris was very knowledgeable and friendly - this reassured me I was dealing with the right company.
Chris was very helpful and made our experience very pleasant. When it came time to vacate Aldo made the whole process very easy.
Aldo was very helpful and nice.
It was an amazing experience and Chris was very helpful and professional. Thank you so much.
¡Muy buen lugar para aguardar sus pertenencias, y Chris quien es el que está cómo ayuda al cliente es una muy buena persona!
Chris helped me out. Great service
Chris and Aldo really helped me out with my rental and made the process quick and easy.
Chris and Also were a great help and really appreciate it.
Chris and Aldo were very awesome And provided excellent customer service.
Chris thank you for help. Rental went great.
Chris helped us out today. Everything went smoothly due to his help.
Chris and aldo helpes ua out , great experience.
Chris helped me out. Thank you
Chris was really helpful and provided my mom with great customer service.
Chris was very helpful and knowledgeable with assisting me with my questions on storage
Great place, Chris was awesome! showed me the unit and got me all set and explained everything. Friendly helpful and great location and facility!
Chris was a amazing help and provided great customer service.
Chris was very helpful.
Had a great experience with Chris. He helped my fiancee and myself get a unit. Our stay was very positive. I dont normaly do reviews, but the staff takes good care of the property and always answered any questions we had.
Chris was very helpful and explain we’ll all the terms. Very good service with everything
Great people to work with from the initial call to check availability and get pricing to getting set up with the unit on-site. Thanks to the team there for making this so easy!
I have spent my entire career of over 40 years in customer service, and I need to tell you that ELDO at your Elmhurst (297 West Lake Street) location is as good as it gets. I have used your facilities for over 26 years, and during that time no-one else has ever listened to my concerns, resolved my issues and returned my phone calls as promptly and in such a courteous manner. I had been in the Hospital for over a week, hence my payment was a few days late. He took my cause to the management team, and resolved a $46 late fee in my favor. Very few people understand the importance of exceptional customer service, but it makes all the difference in the world when there are so many options out there... SO MANY THANKS TO YOU ELDO!!! You made my day!
Great location, Chris over at location was great help
Aldo was awesome! Friendly and helpful. Great overall experience. Even helped guide me to the location since google maps was slightly confused. I would have been irritated but Also was great and didn't seem agitated.
Easy to deal with. Response to the online reservation was fast and easy. Came in and Chris walked us through the site and completed the rental paperwork in minutes.
Aldo was very helpful and went the extra mile!!!
Hey chris can u help me out we itch some boxes
Good place nice people rates are a little high
Chris and Aldo where a great help and wonderful customer service.
Moved in Mid June 2019. Moving out one month later. I recommend staying away.
Great customer service thanks Chris and Aldo.
Fixed my lock problems, thanks Chris
Christopher exceeded my expectations. Thank you for great customer service!
Chris really was a great help and provided great service.
Chris and Aldo were very helpful and had a lot of great tips for protecting my items. Will recommend them to my friends and family
Great service from Cristel. 2nd rental this month and both easy and fast
Cristel is great with customer service and it’s clean
Muy bien servicio tienen te explican todo con detalles antes de cualquier cosa o de firmar papeles te muestran el storage y hablan muy bien español e inglés me atendió Cristel
Was very kind and helpful. Love it. Thank you Cristel.
AWESOME customer experience and service from CRISTEL at Public Storage in Elmhurst. She took the time to show me the unit and go over my numerous questions regarding the rental without making me feel like an inconvenience..I will definitely recommend this place to anyone needing a unit. Thank you very much
Very nice and helpful. Cristel was very sweet to us and helped us. Good place to go to.
Great Customer Service, Thanks to Aldo he was helpful and also showed my husband and I the storage units. When you deal with nice people like Aldo it makes you feel secure of the all safety and security measures getting the storage. Thank you for explaining the insurance and for always greeting people with a smile.
Cristel was a pleasure to work with.. I would recommend this public storage..a++
Cristel did a wonderful job assistanting me during my first use of the Public Storage facilities. Highly recommend this location and Cristel!!
Cristel is the best. Fast and friendly service. Extremely helpful with any questions I had.
I had a quick and great customer service with Cristel at public storage. Smooth transaction
Cristel was awesome! So nice and helpful!
Easy and helpful
Excellent customer service!
Cristel was very friendly and explained the entire process thoroughly.
Crystal has got to be one of the best employees I've ever came across all the pulic storages ive been to and she's by far the most help and very friendly couldn't be any happier with my experience at this location!
Was having a horrible day because i was running late, when i walked into the store the staff member (Crystal I believe her name was) was very understanding and was easy to work with, the place was well kept which made the process easier going in and out even if it was just for boxes😅 she was very friendly the service honestly was great made my bad day a little better.! Would recommend to everyone I know :)
My experience was excellent Crystal was very helpful and a great place to store your stuff
I called a little frantic because i was moving into a new place and needed a storage unit. She was very sweet on the phone with excellent customer service. She diffused the situation fast and effectively. I hope next time i call she answers cause she kicks ass.!
Thank you Aldo! Professional, friendly, great customer service!
I called the general public storage phone number to find the best quote for a unit near me. I was referred to the public storage facility on 297 W Lake St. in Elmhurst. When I called them, Cristel helped me with everything I needed to know. She explained the entire process from start to finish, including the best lock to use which I also purchased from them. Cristel’s customer service skills were tremendous. After speaking with her on the phone and in person I felt 100% confident that I picked the best facility and unit for my needs. She was very patient and very clear when explaining the billing process as well. I would recommend this public storage facility to anyone. You’ll have peace of mind and will be in great hands with Cristel.
The young lady Jamie was very professional, friendly and helpful. She had me in and out within a few minutes. Great service. Thank you..
Good rate and Crystal was very helpful and patient.
I will start by saying I love the customer service here.I went in with my husband and the lady who works there cristal was very knowledgeable she was very sweet and told us everything we needed to know. I will be going back to this location and will let My friends know. Cristal thank you for your hard workand kindness buissness need more people like you keep up the great work
Great customer service. Crystal was very helpful and thorough.
Nick was so helpful and provided clear insight into the rates as well as the discount offered. Showed me the storage unit so I could get a better idea of size and ensuring I was renting the right amount of storage. The facility was very clean and well-kept.
Great storage facility. Cristel was super nice and helpful!.
Public storage was so easy! Cristel was more helpful than I was expecting. She showed me the storage to make sure I was okay with my decision and the paperwork to file was automated and simple. She even went through each section to explain what I was e-signing. They also send receipts and notifications to my email. I will definitely be recommending public storage!
Lauren was great
The staff was very attentive
Lauren is so helpful with all my questions. She got me a new locker and was patient and very knowledgeable. I will continue to use her as my source and am SO happy with the service she provides!
Great customer service! Lauren was a great help! Her location did not work but she actually took the time to find me an other location with everything I was looking for! This is the type of person I would like to have work for me. Great way to keep a customer!
Nice and clean place to keep your things. Great staff.
Great service from Nick F. Very helpful and storage unit was clean. My second time using them.
Lauren was awesome. Very helpful.
Melissa was very helpful and very personal. Walked in for matress bags......i look forward to returning in the future. She is a great asset to your company.
I am very well pleased how I was served and respected at the public storage in Elmhurst 297. Lake st. Thank you Margie and publice for great service
Margarita was very kind and extremely helpful!
Lauren gives wonderful customer service.
Nice place,Lauren was very helpful.
Lauren was great, from my calling about appointment, me meeting her and she helped me tremendously with finding the right storage unit for my antique couch. This was my first time ever looking to rent a storage unit. She exemplifies caring about her customers. And gave me great advice for covering my couch. I bought the cover. 5 stars are not enough!
Super easy to reserve my spot for the Winter. Lauren was great and she was quick to explain how everything works. Thank you Lauren!
Good
Excellent service and pleasant attitude
Lauren was a phenomenal manager....i DEFINITELY highly recommend her to ANY customer care field and/or company😀 Thank you soooo much for making my first rental experience AMAZING!!!
Tracy was awesome helped me out on storage needs
Lauren was great and very helpful. Great service!
Tracy was awesome. She was a great help.
Lauren is the best she saved me in the time of need great customer service she was very sweet and so pleasant and I would like to say thank you Lauren
Great staff! Lauren was a huge help in finding the right space for my needs and the price was better than other similar facilities. The place was clean and well kept, definitely recommend this place as an easy means of storage with peace at mind. The staff was so friendly I got caught talking for 2 hours, service with a smile and laughs.
For anyone considering beware. They don't thoroughly explain when you sign up, but they increase their rates 15% every 6 months.
We are moving to a new home and need to put our items in storage until the closing, Lauren was very helpful in getting us all setup with our storage unit.
Tracy was very helpful and understanding. Great experience!
Lauren was extremely helpful and friendly throughout the whole process!
Tracy did a great job helping us get the unit. Thanks.
Very helpful. Made sure I got what I needed and didn't just try to upsell or take advantage.
Great service by the workers at this place. No problems since we have been here
Lauren is the best. Super friendly and helpful
Staff is always so helpful! Thanks Tracy!
Lauren did such an outstanding job, helping me retrieve a storage on such a time crunch. She went above and beyond Customer satisfaction that I wish more places would do for their customers. I needed help, she listened and did everything in her power to help me get where I needed to be. Thank you so much Lauren!!!!!
Lauren did a great job of getting me the space I needed at a very fair price! She's very friendly, customer focused and detailed.... great choice for a manager. Hope she stays at this location for a long while, as I know things will get done if she does! Thanks again Lauren, keep up the solid work! Dave Lewerenz - The Snack Guy
I was actually taken back by the professionalism of Lauren. She was freaking AWESOME! She was also very knowledgable and courteous, which in today's day and age it is hard to come when given customer service. As a first time storage renter she made sure that I was aware of everything I was getting , and informed me about all my options. Lauren is the go to girl for getting everything in order. I had one of those VERY rare moments where I walk out of a business and am thinking... hmmmm, she was really nice and helpful.
Place is awesome...ed's real good guy..... very helpful
Lauren was helpful and top notch. Good fast service in Elmhurst.
Lauren did a great job helping us get a last minute locker
Lauren, was a great help to me. Went out her way more then what she should of. 👍🏻
Ed was a great help and informative with all the questions we had!
Great Place Nice staff thank you 😊
The gentleman that assist his name is Ed he was very helpful. Płace is very clean I would highly recommend this location.
I love this location! Latasha was most helpful in helping me with my billing statement!! Great service that always comes with a smile!!
Super Great Service!
Chris and Mohammed where very helpful and provided me with lots of great information about protecting my stuff. My Dad and I appreciate the great customers service that they provided to us. Thanks guys.
Jennifer was very helpful. I don't have a unit. I needed some boxes and supplies. Jennifer really knew what I needed. I didn't return anything. I used all the stuff I bought. Sorry I put the review in so late.
I've stored here for almost 5 years. Clean facility and Rodney is a great manager.
Rodney was extremely nice and helpful. Property is very well maintained.
Rodney is just doing a awesome job The place is very clean, outstanding unit, vey fast process very friendly, will recommend to everybody
Great friendly service! Spoke with Carol, very helpful
Jennifer rocks. I stop all over at several public storage to make my payments. This is not the 1st time I delt with Jennifer. She is always smiling a n d cheerful. Anyways ur awesome. See u next month.
Rodney. Is an outstanding employee. He was very helpful and even saved me some money. He has awesome customer service skills. Great location.
Rodney was much help to me and I enjoy everyone that works there.
Rodney was great help and has excellent customer service!!!
I would recommend this location because Rodney has great customer service and he helps out in any way he can!
Rodney was amazing and very helpful. I will return just for him he has excellent customer service!!!
Very large and clean place Rodney was a big help
Jennifer helped ne get an affordable storage unit to help me. She was a huge help. I mean this when i say that jennifer was deffinitly the best helper in that place. I got a roll of tape at an affordable price and i got my boxes in my new unit that day. Getting some help from jennifer! Jennifer was absolutly incredable!!!
Stephanie C was very helpful during the rental. Rodney has been very helpful around the property . I would recommend this Public Storage to everyone.
Rodney was a lot of help. He also has great customer service!!!
Rodney was a great help. He answered all of my questions and made sure this was the easiest part of my move. Prices are pretty good as well
Stopped into purchase some boxes and moving materials. Jeremy greeted me and was very helpful. He asked me several questions as to what I was moving, so he could recommend the proper size boxes and materials. Jeremy is extremely polite and professional and is an asset to PS. D.Lee Elmhurst
I have been a customer for s few years. Prices are decent and the customer service is very good.
Rodney was very helpful!
lexy was great help to me an a very nice person. I would recommend this public storage to anyone, because of her great customer service
Rodney was nice guy, keeps it simple
Great help,good job of explaining everything, answered every question
Alexis was great. She was helpful and very friendly. We will recommend this location.
Made my payment here and Quiana was very friendly and the property seems nice.
Alexis was good to work with. Seemed friendly and got us into a space quickly.
Have to store for a few months to get my car out out of the snow. Rodney knew the size I needed without even asking about the car. Very knowledgeable and experienced!
I am extremely satisfied. My moving experience has been so hectic and stressful and on moving day found out our home wouldn't be ready so I rushed to find a storage. I went online found this Elmhurst location made the reservation and within minutes a gentlemen named Rodney called to confirm the reservation and ask if he can answer any questions etc. I arri ed to the location and was immediately greeted by Rodney who continued to be really pleasant. He helped me find the unit size that best fit my needs and was very patient with me as I was a complete scatter brain at the moment. I will recommend this location to anyone I know. Thank you Rodney and Public Storage for being the easiest part of my move!
Wonderful experience! Property Manager was great to work with and very knowledgeable. Based on current experience I would recommend to anyone looking for storage.
Rodney was great.. he help and explain everything very well.. costumer service over all was awesome..! Very friendly as well..
The manager Rodney was so helpful! He answered any questions I had and made me feel comfortable with their service. I'd recommend this location!
Customer service was outstanding so many places seem to loose sight but here it's still a priority.
Rodney was a pleasure to work with! Very clean and secure facility!
We've been storing our things here for about a month and it's the best. Rodney has been extremely helpful and even helped me utilize all of the room in my space so I wouldn't have to spend more money on a larger one. Definite 5 stars
Good job thank you for your service
I went to this location to pay money towards a friend's account kelly was very helpful and understanding. I would definitely recommend this location and thank kelly for her time and patience.
Keira is seriously the coolest chick ever! She was so understanding about everything. This was my first time getting a storage room, and she was able to answer all my questions and help my family and I with the whole process! If you're looking for somewhere in Elmhurst to put your stuff, this is seriously the place to go!!
reyna was great! very friendly and professional!
Service was outstanding for the eight months at the storage unit. Customer service outstanding, very friendly and polite, and helpful...would highly recommend!!!!!!
The process was so fast and easy, Keira was great at explaining not some but all of the terms & conditions. I had to ask her how long did t take her to learn all of it. She is a great asset to your company. I will recommend your location to everyone no matter how far they live Thanks
Helpful and excelent keira is nice
Exelent job.
This location is very convenient, the price was very reasonable, and the customer service I received from Keira was excellent
I stop in the elmhurst location today with just a few question about storage and even tho I didn't rent the property manger keira was so informative and helpful when I get a closing date I will for sure rent at the elmhurst location
Very pleased with my contact with Keira, the office manager, and with the convenience of the storage unit. Keira was very pleasant, knowledgeable and helpful. The space is adequate for what I need to store and the price is reasonable.
Public Storage staff (Keira and Carol) were EXCELLENT to work with. Storage facility is gated and generally secured, units have easy access (even with a 26' U-Haul truck). The site is a bit difficult to get to (due to recent highway construction) but has proven to be affordable and better than many similar units recently rented (compared to other major metro cities where we have recently rented similar units).