Public Storage Self-Storage Units at 665 Big Timber Road, Elgin, IL
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6
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
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5'x5'Online only price$ 40/moSmall 5'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 40/mo $53Best Price LabelHurry! -
5'x5'Online only price$ 42/moSmall 5'x5'- Inside unit
- 1st Floor
$ 42/mo $56Best Price Label -
5'x5'Online only price$ 45/moSmall 5'x5'- Climate Controlled
- Upstairs/elevator
$ 45/mo $60Best Price Label1 unit left! -
5'x10'Online only price$ 48/moSmall 5'x10'- Climate Controlled
- Upstairs/elevator
$ 48/mo $64Best Price Label -
5'x10'Online only price$ 52/moSmall 5'x10'- Inside unit
- 1st Floor
$ 52/mo $69Best Price Label1 unit left! -
5'x10'Online only price$ 60/moSmall 5'x10'- Outside unit
- Drive-up access
$ 60/mo $79Best Price LabelHurry! -
10'x10'Online only price$ 77/moMedium 10'x10'- Climate Controlled
- Upstairs/elevator
$ 77/mo $102Best Price Label2 units left! -
10'x10'Online only price$ 79/moMedium 10'x10'- Outside unit
- Drive-up access
$ 79/mo $105Best Price Label1 unit left! -
10'x20'Online only price$ 91/moParking 10'x20'- Uncovered parking
$ 91/mo $121Best Price Label1 unit left! -
5'x20'Online only price$ 96/moMedium 5'x20'- Climate Controlled
- Inside unit
- 1st Floor
$ 96/mo $128Best Price Label -
10'x15'Online only price$ 103/moLarge 10'x15'- Outside unit
- Drive-up access
$ 103/mo $138Best Price Label -
10'x15'Online only price$ 117/moLarge 10'x15'- Climate Controlled
- Upstairs/elevator
$ 117/mo $156Best Price Label1 unit left! -
10'x20'Online only price$ 137/moLarge 10'x20'- Outside unit
- Drive-up access
$ 137/mo $182Best Price Label2 units left! -
10'x25'Online only price$ 144/moLarge 10'x25'- Outside unit
- Drive-up access
$ 144/mo $192Best Price Label1 unit left!
Nearby Self-Storage Locations
Self Storage Near
830 Steel St
Elgin
IL
60123
Self Storage Near
1300 East Chicago Street
Elgin
IL
60120
Self Storage Near
243 North Western Ave
Carpentersville
IL
60110
Self Storage Near
1550 Old Church Road
Streamwood
IL
60107
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Elgin Storage Units Near I-90
This Elgin Public Storage offers a great selection of cheap self storage, with units sized to tackle any haul – big or small.
Located on the south side of Big Timber Road, just west of State Street and less than one mile south from Interstate 90, this facility offers indoor storage units, outdoor storage units and climate controlled storage units.
With luxury apartments and condos popping up near downtown Elgin, a 10x15 storage unit can easily hold boxes of personal belongings, seasonal items and athletic equipment or outdoor gear, while a 10x30 storage unit can hold large furniture items, including couches, recliners, tables and chairs, as well as large household appliances, like refrigerators, dishwashers, washing machines and dryers.
There are also vehicle storage spaces for cars, trucks and SUVs, as well as spaces for boat and RV storage. Some of the vehicle storage units are enclosed for an extra layer of comfort.
A property manager lives at the facility and the storage area featured key-code access, all of which help provide additional peace of mind when it comes to storing precious personal belongings.
The residential boom in recent years means more and more folks are discovering what makes Elgin such a special place to call home. It's also an area that has drawn the interest of Hollywood over the years, with several notable movies and TV shows shooting scenes in Elgin, including 2010's "Nightmare on Elm Street," 2011's "Contagion" and the shows "Prison Break" and "Grace Under Fire."
Of course, more people sometimes means less space. When that happens, look no further than this Elgin Public Storage to provide affordable storage units and friendly customer service to customers throughout the area.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 441)
Irene was so amazing and helpful
Paula was really helpful and very kind
Irene is the best, fantastic to work with!
Lori was great.
Lori was very helpfull.
Caprice thanks for helping me today
Caprice was such a big help
Caprice and Irene was such a big help love you your smile caprice
Irene and Caprice were amazing
Caprice was amazing performance love the customer service
Irene and Deniz are amazing. Great customer service and they made sure our needs were met. They answered all our questions and made sure we understood all of the paperwork and rules. The lobby and grounds at the big timber location are very clean and well maintained which is another reason we decided to rent a unit here. I highly recommend this location. Ask for Irene or Deniz!!!
Irene and Caprice were amazing and really helped me with the rental.
Great service. came in person and Paula did a fantastic job assisting me find the right storage unit based on my needs. highly recommend if your looking for a unit in Elgin
Ahlyiza was such a wonderful help 10 stars for her customer service and patience 🥰🥰🥰🥰
Service Providers at both Public Storage Facilities were very accommodating, and professional! I highly recommended the site on Randall, just North of North Ave. Also, on Big Timber Road, east of McClean Blvd. Nice to be treated by folks who understand your needs, and go out of their way for you!!
Great job caprice live the service
Amanda was such a great help
I've had a storage here for some time now. I went to get some stuff from my unit and the gate didn't work tried my code didn't work so I left. Got a call about entering the property after hours all I did was try my gate code. Be careful here haven't been liking the experience since the snow and temp has fallen.
Irene is the best!!
Lori was very helpful and great facility
Lori was very knowledgeable with her job. She did really good !!!
Irene was fantastic! Extremely helpful and answered all my questions. I needed a last minute change and she made the whole process so smooth. She also took the time to show me around and make sure I knew all details. I have already told people about her and the facility. Also, thank you to Piper for her help on moving day. Appreciate it!
Irene is the best
Irene is the best of the best! We had a problem with the online booking feature, and she was so polite and nice. It took some time to reboot the system, so long, she stayed after hours to make sure we were happy. The unit we got was spotless and very comfortable with the climate control. 10/10 would recommend!!
Piper was an awesome Representative today ⭐️⭐️⭐️⭐️⭐️
Hi I called public storage at 665 big timber and spoke to a young lady by the name of ahlyiza boy she was so helpful and patient and kind she really did help me I hung up with no worries about what I called for I wish more people would be as kind and patient as she was
Never do business with these company did not use my storage return it within 24 hours and now they're saying I cannot get a refund
Never go back I rented a unit return it within less than 24 hours and they're saying I cannot get my refund I would never do business with tsaying I use the unit which I never
Ahlyiza was amazing 10/10 service, very personable and nice!
Ahlyiza was very helpful with the Ps mobile app !
Irene is so friendly and helpful with setting up a rental she look at pricing and take her time to make sure you have the right storage for your items she’s a great property manager
Convenient and easy!! Very nice. I’m looking forward to moving my stuff here.
Irene is great
Piper is very knowledgeable, polite and attentive. Fantastic service.
Lots of people, but well enough run that there was no terrible crowding or long lift lines.
Irene has always been an amazing property manager.She has always been so helpful and professional.Everone should rent here.
Irene is amazing!!! She has always been so kind and helpful with all of our questions and concerns. We are very happy we chose to rent here because of people like her!!!
The customer service I received was excellent and very helpful. I accidentally booked an outside space and need to switch stuff around. The manager was extremely understanding of my situation and she made sure everything was working perfectly before I left. I highly recommend this storage location based on my experience this far.
Great service definitely will come back and Lori is awesome and great to dela with
Irene has consistantly been great to work with as always. She does a great job! :-)
Came to public storage looking for a storage unit at a reasonable price! Got in and all I can say is Irene is the best she is very friendly and helping! She had us in and out and was able to make us knowledgeable of our contract so there wouldn't be no misunderstanding later! If only I could of gave her 10 stars! Thanks Itene
Irene is Exceptional! Very professional and helpful in every way.
Irene and Amanda were the best,Great service
Ecxelent
I had been having an issue with making a payment via the app since last month. I called to the office (Big Timber location in Elgin) today and Irene got right on it and got the issue resolved within the matter of minutes. Thank you so much Irene!! You were a great help. You rock!!
Caprice was such an amazing girl love her customers service sweet person to talk to also helpful with payment
Very nice and helpful! Irene was very thorough getting my unit set up! Thanks again
Irene was a pleasure to work with! I strongly recommend to store your belongings at this location!
Lori was so awesome. Got right to my unit. She really made my day.
Monthly payments are too high.
My partner and I came today to check out a few storages and we got help from Laurie today. First off most places see us and were young females and usually places don’t take us serious or they treats us differently because of how young we are but Laurie wasn’t those people. She gave us every information we needed without us asking and she gave us options to look and think about and helped us find the right sized unit for us. Whatever we were confused or questioned, she had no problem clearing our confusion and answering our questions. She was super sweet and funny. We felt secure and happy with our choice today and we’re happy we came today and got what we needed with friendly and helpful service from Laurie ❤️
Lori, is the absolute best! Very kind and helpful.
Piper and Irene were the best!! Especially Piper,
Have too much stuff? Store it a Public Storage. The helpful staff will find the space you need
I had a wonderful experience here. The manager, Irene, was super friendly, helpful and welcoming. Would definitely recommend.
We empty it out
I was in need of a storage unit and Lori took care of me. She was nice and went beyond on taking me in at the last minute. Very kind and professional, great customer service. I would defenetly recommend this public storage.
Horrible staff. The manager is extremely rude. I would never recommend the public storage on Big Timber Road in Elgin.
Awesome place and very helpful and friendly management. I've been renting here a couple years and never had any issues that weren't taken care of in a timely fashion...
Irene and Valerie have been awesome Administrators. Always very helpful and friendly. Kudos for them!!!
Irene was very good with the pricing I was looking for and put me in a great spot that I wanted
All of my experiences have been friendly and caring. Well kept units and grounds. Decent office and nice people. Also feel very safe there.
What is the name of the manager of public storage on Big Timber Rd. In Elgin
Lori was amazing with taking care of us and showing us the complex!
Customer service was amazing!!
Irene was super friendly and called Mr ahead of time to confirm the apt. She even spent the time to sit down and show me the app and where my unit is located. Best exp I had with a public storage unit yet.
I went in looking for information and Irene was so helpful. Everyone should come in to see Irene. She is very pleasant and an asset to the company
Piper and Irene were absolutely amazing doing my rental. Everyone should come here.
Had a great experience when I went to rent a unit. Irene the property manager was very helpful and friendly. Units are clean and lit well.
Lori was very helpful. Very clean. Competitively priced. Highly recommend
Everyone there was very helpful especially Lori. I would highly recommend this place.
Valentin was there to help me
Valentin was great! Very knowledgeable and helpful! 10/10!!!
The facility I go to has been maintained pretty good. However, I am thinking about switching storage facilities because of the hours. I think o should have access to my belongings at anytime. I pay for the unit and there is cameras (from what I understand).
Valentin was more then helpful he showed me things that i couldn’t figure out.He is amazing you couldn’t of picked a better person to work here.Good job Valentin.
Val helped me getting my first storage unit. I had reserved one online, and realized it wasn't large enough. I called, and he suggested I come into the office. While there he helped me transfer to a larger unit, and was extremely patient with me. Not only that, he helped me install to he PS app on my phone. Really great employee!
Great location
Very clean, safe
Nice clean facility and great prices! Lori at the front desk was extremely nice and very helpful!!!
The process of getting a storage unit was quick and easy. The property manager, Laurie, was able to accommodate all my needs and answer all my questions thoroughly and kindly! 10/10 recommend this location.
Nice storage space and temperature controlled. Only complaint is they keep raising rates ugh.
I had nothing but a great experience with this company they very pleasant and helpful Paula has been very helpful in every way and very patient with me taking all the turn around in my life, I recommend this place and Paula as your customer guide she very knowledgeable Thank you Paula
They have always been very helpful
Easy fast service. Nice clean units
Yasenia was great .. highly recommend
Great place to rent .... Irene and Jessie helped me out a lot ..highly recommend
Great services
Yessenia was great help with my reservation
Very professional service by Yesenia👍
I went in today and was helped by Yasenia. It was my first time renting storage and I didn’t know the process. She kindly asked me my needs and showed me storage units on site. She explained the advantages/disadvantages of choosing my storage in person and online. After doing my research I got the best unit for my money. I highly recommend this store. Thanks for all your help Yasenia.
Secure and clean!
I went in because we are moving out of our apartment in a few months and we are in the process of packing up. Our small house doesn’t have room for extra boxes, so we got a 5x10 unit. I stopped in and Irene was so kind in explaining the whole process. I told her that we only needed it for a few months and she said that was fine. It’s so easy with the mobile app too!
Great service from Lori. Made the move out easy!
Lori was very friendly and helpful! I've been here a little more than a year and either her or Irene always take care of whatever I need.
Amazing service! I've been storing here for years, and it's always been very pleasant and effortless experience. The facility is kept clean and follows COVID guidelines. Irene especially is great at making the atmosphere feel safe and welcoming. Would definitely recommend to others interested!
I love my storage and the helpful aid of Paula she knows how to help you if your new to getting one.
Irene was wonderful! She got all of my paperwork together quickly and seemed personally concerned with the safety of all those that entered the facility. Very friendly and great to work with.
Talked with Lori, she was super helpful and bubbly. Definitely a big help. Glad to be helped so nicely.
I sold my property and have been looking for storage units for my stuff until I find a place to settle. I was cheerfully greeted by Lori at the front desk. She was very polite and informative concerning the size of the units, what was available and the prices. She was helpful & very thorough in answering all the questions I had. Lori is an asset to your company and I feel confident in the safety and security of the facility at 665 big timber Road in Elgin.
Every time I need a storage unit. I always come to public storage. They always have the size I need and great deal. Irene (Manager) was very helpful, very nice lady, helped me with what I needed. Thank you !!
Mediocre company too much money for how much competition there is
Anthony Shark is really respectful and polite and a professional at work and I recommend that everybody go to 665 big timber road public storage for help
I went in to this site to check prices and Lori was able to help me find good prices and size. She is so helpful.
every time I come in store it’s always very clean an organized, Employer Anthony was very helpful and professional about everything ,all employees are so helpful. Very trustworthy place !
Building definitely showing it's age. Elevators pretty small and would it kill them to put up signs & maps so you can find your unit?
Everything is still intact! Good public storage, I never thought I had too used this storage but it's great 😉 thanks public storage.....
My family stopped into this location a couple weeks ago needing somewhere to leave our belongings. Irene was very thorough and efficient throughout the process. She made it a breeze and was also so kind to my daughter! I'll be happy to see her again! 5 stars!!
Friendly, well lit, easy in and out!
Excellent experience!
Irane she really good she help me out with a storage
Stopped in to get a storage unit and Jasmine was very helpful!!
Very Friendly!!
Great friendly service
My best wishes and thank YOU very much, Irene, for you help to get storage spot in this beautiful place. It is very clean and useful storage facility. Management is very helpful and very friendly. Thank you very much for everything! I love you!
Sherise is great
Irene was very helpful and courteous. Got the perfect storage unit I needed at a great price. Excited to fill it!
It was ok but I think I would use some where else next time
Sara is awesome! Very professional, informative, and a pleasure to deal with. 👍💯
They have a manager who really cares about her job and customers and puts customer satisfaction at the top of her list and i commend her for that...
One thing i can say that is 100 percent for certain..The manager really does care about her job and customers and that is a fact...we had a misunderstanding and i was alittle upset ..I dont know many businesses nowdays that could give a care about troubles in your personal life but i can say that she does ..i dont know any businesses nowdays that WOULD even bother to give you a call to hear what you had to say but she did!!!.....I really really admire a person like this !!!....its too bad that most companies in the world today have forgotten about customer service and satisfaction and only worry about the bottom line....its nice to see a manager who cares about both.....so if you have a problem i would want everyone to know this...just CALL HER AND EXPLAIN AND I BELIEVE FROM WHAT I HAVE SEEN FIRST HAND THAT SHE IS A REALLY CARING PERSON AND WILL TRY HER BEST TO REMEDY THE SITUATION ....
Great place, sara very friendly
Sara helped me with getting my storage unit, she was very nice and friendly and had me set up in minutes. I would definitely recommend to others! And she's really pretty 😁
Great service! Irene was incredibly helpful and kind; she showed me around and answered all my questions thoroughly. The storage unit is perfect for what I need, and my belongings will be secure!
It was clean
Wonderful, fast service. Thank you Jasmine!
Just want to take the time to acknowledge Miss Irene for her outstanding customer service every time I have contact with her!!!!! I don't know if I've ever been so happy to pay a bill.....warm ...accommodating.... very informative ....extremely nice.... extremely professional..... she makes my experience easy every time I need her assistance!!!!! just want to say thanks!!!! whenever you're looking for storage make sure you inquire about Miss Irene
Irene and Jasmine were excellent. Friendly and helpful with tips and such. Great experience!!
Great service
Quick very nice smily
Stopped into this location for pricing on a unit. I was greeted immediately and had all my questions answered. I’ve check some other storage units in the area and by far this was the best pricing and had the best customer service experience. I would highly recommend them.
Irene was so helpful when I came in.She was very informative.
Awesome service thank you❤️ paula
Irene was the best and so professional
Irene is awesome an a very sweet person an very helpful
Kelly & taishima were amazing !
Irene was very professional and was a great help today.
Simple set up and access close to the elevator. Irene was very helpful getting the best deal available and very welcoming.
Great service and Irene is fantastic!
Martez and Irene were so helpful and professional. I would recommend this Public Storage highly.
Irene and Kari are amazing
Irene and calista are by for the best workers they helped me so much today i look forward in getting help by them again! Keep up the great customers service you guys are the best!
Calista and Irene were so helpful today they made sure i had everything i needed and were very professional. I look forward to renting here from now on
I'm a senior with storage shed and I've rented for four months and I was just informed of rate increase. Think that's very sad they use seniors this way. Increase more than an social security increase... Can't wait to get out of here. They are not getting my business anymore.
Irene was amazing
Irene, was very helpful, and made things super easy to understand . The transition for storing with this company was smooth and I couldn’t have asked for a better experience to trust someone else with my things.
Fast and easy to set up. Irene is very friendly.
Irene was professional and very informative
Irean was truly helpful
The property manager Irene does an excellent job in dealing with cutomers. I have had a great experience with her so far. She is courteous and helpful.
Irene is the best she takes care of her customers always!
Irene is so welcoming and absolutely takes care of us!! Goes way out of her way to make sure her clients are taken care of and their things stored safely.
Very good customer service. The lady there was very nice and welcoming twords me and my mom. I appreciate that since my mom can't speak English very well the lady talked with pause long enough for me to translate and explain. Now a days most people don't do that and it's little things like these that make a place a lot more pleasant to go to!!!
Walked in needing a parking spot for my partner who is being deployed this month, Angel & Irene were so much help!
Irene. was awsome..very nice lady..even walked me to my unit where some of dont
Irene and Kelly were extremely helpful and friendly.
I've been a customer give or take about a year, Irene is a godsend. Had a couple issues arise and she was absolutely AMAZING! She has been and will always be my go to, I highly recommend her for any questions or issues. She goes above and beyond to help!!!
Irene was very efficient and professional
Irene was very professional
I usually deal with Irene who is great but yesterday I dealt with Sarah and I must say she was amazing. Not my first time having her help me either. Very nice, friendly, caring and compassionate. I was going in to make a payment and was having a bad day but by the time I left it was turned around. She made my day all the better. I have seen the reviews on her and I must say they are all good and all very true. Public Storage did good in hiring her and Irene both. Customer service is above and beyond with them both!!!! They aim to serve and please their customers at this location!!!
Irene was wonderful. She was very professional and knowledgeable. It was a pleasure to talk with her. She offered me a multitude of information. I would (and do) highly recommend seeing Irene for rental needs. Ms. Valerie
I came here to rent a storage on my lunch break and (Irene) was great. She was considering knowing that I had limited time so I can get back to work. She moved quickly but still very detailed and made sure I got what I needed. I would definitely recommend this location.
Sarah was wonderful to me. She answered every question and had awesome customer service skills. So because of her I am giving five stars.
Walked in to get some stuff put away and the woman in the front was so much help, Sarah I think her name was. I was able to go in get what I needed done and I was on my way. Thanks Sarah awesome customer service
Sarah and Irene were very knowledgeable. They knew what they were talking about and made sure I left with all the information I needed to make sure I made the right decision about renting a storage unit. Thanks so much ladies!!!
Had to rent a storage unit. I'm familiar with the process but Sarah was a great help. She was knowledgeable, very friendly and a pleasure to do business with. She made the entire experience very enjoyable. Definitely a 5 star employee! Thank you Sarah.
Christian and leanne were great!!!
Leanne is a very friendly and polite lady.
Wonderful service provided by the manager.
Great facility, clean and conveniently located. After a year of using the facilities I upgraded to a larger unit. Irene did an awesome job of taking me through the transfer process. Kelly and Sarah were were great to work with as I finished up moving 👍👍
Irene was extremely professional and took great care of us
I like dan because he a nice guy he helps people out
Irene was so professional as always
Leslie and Irene were AMAZING! Walked in 40 minutes before closing and they helped us find the perfect unit! Very professional! And made it very easy! They even have last minute packing needs!
UPDATE: I moved back into public storage not long after I moved out. The ENTIRE staff had been so accommodating to my needs each time. I definitely recommend. Irene was incredibly helpful to get me the best rate available. She was able to secure me unit on short notice. The facility is clean and the climate controlled units are easily accessible
Dan was most helpful and answered my questions. Great facility!
Leslie was fantastic, very helpful great customer service.
Irene was very professional and helpful.I would recommend everyone come here.
Irene has always been so professional and accomadating.I came in today to ask her questions regarding my unit and she was very helpful.
Great customer service care very professional definately recommend ☺
Irene was extremely helpful. I couldn't get through the day without her. She rocks
Kelly was kind, courteous, and very helpful.
I came in today to inquire about renting a unit.Irene was very helpful and professional making sure to explain everything. After giving me the pamphlet with all the sizes I told her I would discuss the size with my husband and we would definitely be back.
WARNING... This five star is for the fabulous, wonderful, & pleased to say one of the BEST managing staff in the Elgin community that represents Public Storage. (Irene) I love the attitude, the respect, and honor to work with when it comes to customer service when dealing with Irene. She not only keeps this place running but seems to have more protect acknowledgment than her higher superior. I'm not a big advocate of the General manage nor his code of ethics when it comes to the horrible individuals you call staff members he decides ti hire. I believe I was racially profiled and felt discriminated when dealing with a young lady that called her self a team member!! I'm a consumer like no other, and my money is good anywhere... I WILL NOT BE TALKED TO OR TREATED BY ANY: UN-EDUCATED, LOW CLASS, (G.E.D.) STATISTIC. BY FAR ITS VERY UN-TASTEFUL NOR A PLEASURE TO SEE MYSELF SPEND MONEY, OR ASK FOR SERVICE FROM ANY INDIVIDUAL. THAT USES THEIR HAIR COLOR, STYLE, LOOK, OR **NASTY ATTITUDE** IN ORDER TO ADDRESS, IDENTIFY, OR SHOW THEIR PERSONALITY. NOT only is my money or service not good enough, but I guess in 2019 eye contact doesn't mean S@!# when dealing with customers and its more important to be on the company phone laughing and talking to others as if the customer don't exist. ( Facts; check the cameras). OVERALL THEEE worst experience my last week of dealing with, and doing good business with while dealing with horrible staff member and general manger that I believe is supposed to stride off of the customer and energy that's brought to the table...... SMH AGAIN IRENE SAVED THIS COMPANY & ITS NAME FOR THIS LOCATION. I cant blame all the apples because of the two ROTTEN ones that fell from HELL to EARTH.
Irene was a great help with me in getting everything squared away!!
Irene and Kelly are awsome
Leslie was exceptional. Thanks!
I moved out of my storage place today, and was helped by Christian and Dan. They were very helpful, as well as friendly, and had the job done quickly.
Irene was the best in very helpful and we appreciate her
Irene was such a wonderful help. Explained everything to us and made us feel that our stuff was truly safe. Wonderful lady and good facility. Clean and tidy place.
Irene is very helpful!
Leslie was very helpful while getting my unit and wanted to make sure I wasn't waisting money getting a unit to large.
Great place, very clean, overall great people working the front desk Irene was very knowledgeable and took care of any problems I had and Taishima was great help, walked me through the units I was interested in as well as helping me understand the billing and paperwork, somebody give her a raise. super fast and easy 6 outta 5 stars would use this storage facility again!
I enjoyed Irene I think she got the best customer service ever and she's a very sweet woman and she knows her stuff I recommend Public Storage to anybody
Leslie and Irene were very helpful and professional.
Leslie was great
Leslie did a great good abd irene was very professional..
Irene and Leslie were fast and courteous. I was in and out in no time.
Leslie and Irene were so great and professional.
Great prices
Irene was very pleasant and helpful in helping us select the storage space and location that will best suit our needs. She explained everything thoroughly to me and made sure i was satisfied with storage space selection. I would recommend this facility as a good choice when seeking storage space long or short term
Irene was amazing and professional. Great customer service.
Great storage facility! Leslie was SO helpful and friendly as I was moving out today! Affordable storage for a college student in the Elgin, IL area!!
Irene was very accommodating and professional. She is the best .
Irene has been so professional and helpful. Everyone should come see her.
Nathan was very helpful
Great place Leslie and daneil are the best
It's difficult to say anything more positive that hasn't already been said. Still does everything that can be done for the customers here. Hope you meet Irene also.
Irene is the best.She was very kind and answered all my questions. I recommend everyone coming here and asking for Irene. She truly knows her job.
Great experience
Leslie was a true gentleman! Easily explained and eztremely helpful
Irene was not only very professionalbut also very knowledgeable.She answered all my questions and made me feel special because she took her time and didn't rush me.
Got me a storage unit the day of asking with a nice discount for the first month, staff was friendly and helpful.
Close to where I live. Convenient hours.
Kelly was very helpful and friendly!!!
Great customer service by Irene
irene and nathan were amazing :)
This storage place is the most cleanest and members, Irene and Nathan assisted me with such kindness and very welcoming! I definitely recommend this facility😃
This place calls me constantly (months on end) after i have told many times I am not who they are looking for. Ask for a manager and they hang up on me and very rude!!!!
We are emptying our leftovers and will be free of all that does not fit in our coaches storage.
Usual storage place. Like many storage places - understaffed. Staff there, though,are easy to work with.
Staff is very helpful and kind. They are always great at answering questions. The building needs a little work more light in the units but still 5 stars because of how great the staff is.
I had 2 storage cubes there and closed down one. There were some computer problems. Irene not only explained what the issue was, she took ownership of it and fixed it. She even called me to let me know that it was fixed. Irene's customer service is outstanding and I love seeing her when I go into the office.
Stopped in here today.....Irene knew exactly what I needed but unfortunately they didn't have any available. Just looking for a parking space. Hope one opens up soon! I will definitely be back!
Irene made this quick, easy and was very kind and attentive to our needs
Irene is awesome!!
Awesome....irene was so great!!!
Front desk staff is great. Friendly, helpful, got us good deals on units... They're the only redeemable aspect of our experience with this location. They're the reason I'm giving any stars. The owner of the property is a rude witch and communication between office staff, owner, and renters has been lacking in our experience. Beware. People are running drugs in and out and you can clearly smell marijuana on the 2nd floor. People have also used the bathroom in the hallways and it took days to be cleaned up. Dog feces on ground at entrance where people walk (almost stepped in it... Owner lives on-site with multiple dogs). Taking our business elsewhere.
I have a single unit at this storage and it’s one of the very best locations in Elgin everyone is helpful. KELLY is an amazing property manager and is always so friendly and helpful she’s made my experience with public storage amazing ☺️☺️☺️
Kelly helped me so much,, Kelly knew what size storage room I needed by asking me the items I was gonna put inside the storage,, it was a perfect fit,, also she was curtious and overall experience is 5 out of 5,, Thankyou Kelly you are the best,, I will recommend everyone to come here,,
Pretty safe place and the office employees are really really friendly
Irene was awesome! She helped me switch out my rental for a better location very quickly! Very quick and she had a wonderful conversational tone my entire visit. She was warm and welcoming and represented public storage very well. She let me know how great public storage is, and took pride in her position. I definitely am happy with choosing this place! 💙
Great and fast thanks Irene !!!!
Irene was so helpful and considerate when showing the units. She showed us several and was extremely patient. She was quick with the paperwork and thorough. Answered all questions we had. Thanks Irene.
Irene was cool and professional down to earth
Convenient location...Kaylee was very helpful. Thanks for the service!
Indoor (climate controlled)or outdoor storage units, I wasn't impressed with the employee on duty, security gate entry. Call for unit pricing. Clean facility
Irene was incredibly helpful and kind! She went above and beyond to help me secure a good rate for a space big enough would fit my needs. If I could give 10 stars I would.
Irean was very nice
Irene was very helpful. I recommend coming here.
Irene ad. Kaylee were awesome they helped my pick out the right size for my needs. The property was well kept.
Great place and friendly staff! Laura Jo and Kaylee were very helpful. Thanks!
Came in for information about renting a storage unit both Laura and kaylee were very helpful
Laura and Dan were kind, courteous and able to assist me quickly with my storage needs. Their positive attitude made my visit enjoyable and seamless. Public storage will continue to receive my busines and I will most definitely be recomonding their facility to my friends and family
Kelly and Laura Jo were great. Very detailed and pleasant to work with. Willing to do and go the extra mile to help out
Kelly and Laura Jo are amazing. Thanks for all your help. Great job. If you ever need a storage locker come see these ladies
Laura Jo is so down to earth, practical, helpful, friendly , and so welcoming! She makes the trip to the storage unit pleasant.
Will never do business with them again. !!! Like to leave out fees. When I went up there initially a few days later I had a miscallenous $3.50 I owed, that's fine I was told if I didn't pay before certain time I would get a $20 late fee. Ended up having to pay for the whole month like 80 something. $20 and $80 is a big difference. If I would known that I would've paid IT!!! Also set up for auto pay and can't get reimbusrts even tho I moved out on the 3rd ! No on could help me NOT even the district manager !
Excellent experience. Laura Jo and Leslie talked me through all of my options. They let me preview units and were friendly and helpful. Highly recommended for great customer service.
I started reserving my space online and I hadn't even finished filling out all the information and I was already getting a call from Leslie. Talk about fast service. I had the space I wanted and paperwork completed within the hour. Very clean and secure. Great service from Leslie and I would certainly recommend them.
I needed a storage unit with short notice and was able to see the locker, fill out paperwork, and rent it within 15-20 minutes and felt very informed about the terms and agreements and payments. The staff, specifically Laura Jo and Leslie, were friendly and had excellent customer service skills, making the experience pleasant.
Takes some time to enroll and secure a storage space even after applying and entering information on line. Pricey mandatory insurance.
Good location very convenient!
Great place
I've been a long time Public Storage customer and have never had any issues with my stotage unit. I know my items are safe and in good hands at this location. Laura, the property manager, has always been helpful and always had given great advice when it comes to moving in or out, and paying the rent. She is always honest and upfront about monthly rent and fees, in addition to being supportive during your "stay.
It was all great until I moved .terrible experience. Was charged 2 extra months and was sent to collections without me knowing. Find another place to store your things.there are many in elgin
I've been a customer at this public storage for thirteen years and the service is spectacular. The employees(Laura Jo and Paula) always have a smile on their faces when you walk through the door. They're willing to help you with anything that pertains to your unit. If you're ever in a need of a unit go to this public storage, because I highly recommend this place and their great service.
This place is awesome, Angela was such a huge help I would highly recommend her to help you out.
I have a pleasant experience every time I visit this store..Very clean & friendly environment..Laura Jo & Paula make me feel welcomed to do business with public storage..No matter how they're day is going,somehow they keep a smile...... Thank you ladies
Well maintained and secured
Laura and Paula were great at helping me move in
Paula and Laura Joe on 1-20-17 I went in to get a rental I had a lot of questions an they answered all of them plus more I would recommend this place to everyone an they did a great job
It seems like they are always understaffed. I have never been able to simple be in an out there is a long slow line. The cart shortage also makes it challenging to get your items. We had a unit where the door opened into the unit making about 30% of the space in usable.
After renting for a few months, my rent went up by $13.00......I asked why? and the gentleman said because of Illinois taxes - WHAT! They're secure in the knowledge that I'm not going to move my belongings again, so who cares, right? My garage door on the unit has a bent track and had it before I rented it (per the 2 ladies who got my door open one day).
I have received professional friendly service. Clean area and safe.
Paula was great was very knowledgeable and made me feel at ease during my visit to property.
Paula and Leslie good customer service
I have had the the best service at public storage with the best staff you could ever get thanks to great customer service from Debbie&Paula but more especially from Laura Jo you've gotten me outta that last minute tight jam couldn't have made my day any better Thanks and hopefully soon Santa will always bless those who bless others.
Debbie and Paula those girls are the best and most helpful and I really appreciate their business. Sweet little ladies
Leslie was extremely helpful in transferring the gate code for my old space to the gate code for my new space. He is a very valuable employee.
After storing my belonging here for a few months, I have been extremely satisfied with the quality of this facility and most of its employees. Not only is this location close to major roadways, which will help when moving houses, but it is also well lit and maintained. The employees are welcoming and helpful. Whenever I had an issue, whether it was the large (but harmless) spiders that had made a tangle of webs near the entrance to my storage building or when the door on my storage unit kept getting stuck, Paula was always quick and eager to help in anyway she could or call the correct people to assist me. With Paula's help, the entry way is free of the spiders and their webs and my storage unit's door works with such ease. Paula makes this Public Storage feel like a home for your things during a transition; the peace of mind she provides and how she goes out of her way to help customers is a breath of fresh air.
Super helpful/nice staff & great rates. I'd buy a lock elsewhere (I think they charged me $20... ouch) but otherwise super happy with everything.
Laura Jo and Leslie were AWESOME! Very knowledgeable, helpful, friendly, and efficient. I would definitely recommend this location!
I started renting from Public Storage today. Paula was the employee that helped me. I found her to be kind, knowledgeable, and easy to communicate with. I like that there is secure access and indoor storage. They use some good locks for the storage lockers as well. Most importantly, I'd say, is the good nature of the employees here. I hope that they are treated well by the company. I've read many other good reviews about this storage building and especially, its employees.
Rented two units from them. Second rental was AWESOME. LESLIE was so helpful. He was so busy with three of us there at the same time and he didn't get overwhelmed at all. Very professional. Units are clean and good deal. Hopefully Leslie is there to help you out. Reminds me of Alan Arkin. As Uncle Lue in Indian Summer. Love the hat man. Thanks for great service.
They are friendly. There were times when the key code wouldn't work. There were spiders in the units as well that had laid eggs in my items
I walked in looking to rent and was greeted by two, very friendly ladies. Paula showed me a few units, but I really wanted something with a promotion. Laura found a better deal at a near by location. I am storing there but was very happy that their first priority was to make the customer happy. Thank you Ladies.
Laura & Paula are great I was there for about 3 months and every time I went and saw them they where really friendly. I will definitely come back here again if I ever need a storage....
Debbie and Laura jo. Are so great the service is fantastic......
Laura Jo and Debbie are always so helpful and friendly!
Laura Jo, Angela and Anne were so helpful. I would recommend this facility.
Both Laura Jo & Debbie were friendly and helpful. Would definitely recommend this location.
Dareanna was super helpful and patient. Thanks for the excellent service.
Debbie & Leslie were a great help
Three terrific ladies helped me immensely and I appreciate it beyond words. Laura Jo and Debbie helped with my rental and Angela helped with setting up my phone and giving this review. I'm a previous customer from 2007 and I won't go anywhere else and pleased to the same courteous service now as back then.
Nice clean place!! Laura and Debbie explained things well!!
We have been a customer there before and to be honest, i never had a complete there at all. I went in today to get a strage and the Manger Laura Jo was really nice as always and was very helpful. I liked how if i didn't understand stand something about the storage she will explain it again and not get upset or mad. I think she is a great manager.
Paula was so very helpful. Made the process so quick and easy. Thanks
Laura Borrico was extremely helpful and pleasant to deal with
Debbie & Laura Jo was great I really liked their customer service.
The ladies at this location are really helpful and dedicated to best assist you. location has good access and well maintained. Thanks Debbie & Laura Jo for the good work.
Great service! Laura and Angela were more than helpful! They gave us the promotion special and 24 hour access to the gate! I would recommend this place to anyone that needed to store anything!
Laura Jo & Angela made my March move that much easier with their positive attitude and easy move in process! Thank you for all your help, we're happy to be apart of the Public Storage Family!!!
I was at this property today and Debbie was so helpful in getting things done. She has shown all available options and tried to help in the best possible way!!
Paula and Les at the Big Timber store were s great help in getting us our storage unit! Ss was Laura Jo, on the phone Saturday. Thank you all,you're wonderful!
Debbie and Laura Jo were very nice and accommodating me for the time I was there
Needed to downsize to a smaller unit. Walked into the office and Paula was very helpful. She answered all of my questions and was very helpful walking me through the process. I've had a unit at this location for a number of years now and Paula and Laura have always been a great help for me. Thank you to you both!
Debbie & Laura Jo are so helpful. Im very satisfied with their service.
Excellent customer service, professionalism, clean facility! Debbie and Laura Jo were helping me set up. Both were very knowledgable, very friendly, pleasant, and understanding. Debbie gave me a tour of the facility and helped me pick a storage unit based on my needs. I am very happy with choosing the Big Timber location. Given my circumstances the two ladies made me feel at ease and I always look forward to seeing their happy faces when I need something from my storage unit. Thank you Debbie and Laura Jo!
Debbie and Laura Jo are always so friendly when I come in for any reason. I enjoy coming in to pay for even getting stuff out of my unit. Best place to store my belongings ever.
Easy access, safe, great service! Will use again in the future. Ask for Debbie or Laura Jo - they are wonderful!
Debbie &Laura Jo are wonderful. Thanks for all your help with.my storage needs.
Debbie & Laura jo are always pleasant and helpful whenever I stop on by and need help. Much appreciated!
Thanks so much for such great service while I continue to rent. Great job Debbie & Laura Jo for all your help. Great job.
Laura jo is the best. Very knowledgeable, efficient and always friendly.
Thank you DE. is for setting me up with my unit. you are wonderful to work with.
Laura Jo was awesome, easy same day service, fulfilled all my needs.
I needed a big unit to store two vehicles. Laura Jo was very helpful, both on the phone as I was deciding which type of unit to rent, and in person when I came in to look at the unit. The facilities are clean and easy to access. Everything related to my experience has been smooth and easy. Highly recommended!
I am a long term customer and so pleased with this facility and the the assistance from Laura Jo at the front desk. Thank you.
I am a long standing customer of Public Storage and recently had to switch to a larger storage space. Laura Jo, at the Big Timber office was not only helpful, but very knowledgeable about what size space would best suit my needs. Her excellent customer service skills, courtesy, putting the needs of the customer first are just a few reasons why I will recommend Public Storage to friends and family. What an asset you have in Laura Jo!
The woman that helped me today were awesome..they are Debbie & Stephanie.. moved out of my unit today 10/24/2015 this place is the cheapest..and a very Great place to store all your personal things..
I am a long standing customer of Public Storage and am grateful for the opportunity to acknowledge the property manager, Laura Jo, at your Big Timber facility as one of the most terrific people I have ever had to work with and that is what she does, work with you. In addition she is always upbeat, friendly, courteous and willing to go out of her way to help. I smile when I walk through the door and see her behind the counter. I have also seen and heard her interact with other clients and she has the same demeanor with all of them. You are fortunate to have such a great employee.
When you walkthrough the door you see Lara Jo and Leslee greeting you with a smile on their faces. They help you with any questions or concerns about your unit. Overall fantastic service for the both of them.
I would recommend Public Storage! Debbie was so pleasant and easy to deal with, great customer service! Her knowledge of packaging supplies and suggestions needed for the best use was remarkable. Thank you Debbie for all of your help. Very pleased.
Overall facility is good. Debbie and Stephanie were very helpful. I would recommend this to others.
I highly recommend this facility whether you need climate-controlled storage or exterior storage, this is the place to go! Laura will take excellent care of you! The last time I was in there was on the 6th of the month and it was incredibly busy, Laura and Paula handled it like champs, helping everyone with their needs and doing it all with a smile and genuine kindness in their voices and spirits!
I have been dealing with Laura Jo for years now, she's very pleasant, and helpful, and makes you feel you choose the right place to store your stuff.
Great people and professionally managed.
I have been here for five years and service has always been excellent. Laura Jo is always a pleasure to work with, and Debbie was very helpful today! Thank you!
Renting for over 2 years from 1 to 3 spaces, I can say that the service from Laura Jo was always helpful, polite and in the true spirit of "customer service". This Elgin location would not be what it is without her in the front office.
Laura Jo she has a nice personality very helpful !! Good customer service
Had no problems with my check in. Was fast and easy. The manager Laura was great. Very polite and happy... Answered all my questions an help me figure out what was best for me an my needs...
Laura Jo is the best! If I need storage in the future, I will definitely use this facility again.
Great place for your storage needs! Have worked with Laura Jo a few times now and each time has been better than the last. They offer the right products and services at fair prices with the best customer service! Thank you!
I am in the middle of a very stressful move and have to put most of my things in storage. Laura was very professional, helpful and personable. She gave us helpful information about storing our items and gave us helpful hints about keeping them in good condition. She helped me dial down my stress a notch.
I could fall into the depths of leslee's eyes for an eternity, 5 stars bravo! O, and yeah they're nice and move quick
Laura Jo went above and beyond for me to make sure that I was taken care of. It is very rare to find somebody willing to go out of their way for you. I would highly recommend this property.
Leslie is very knowledgeable and walks you through the process seamlessly. I feel like my items are safe and secure.
Great service friendly staff at this location. Thanks, Giles
Greg was wonderful to work with! Very sweet! I will recommend to friends and family!
Laura Jo was awesome to work with and it was an easy registration. She was very friendly and helpful. Would definitely do business with again. Thank you, Laura Jo!
Leslie was great. Made it so easy!! I had no idea what I was doing! Thanks Leslie!!!
Laura Jo and Greg are very helpful and friendly! very pleased!!!
I would rate my experience with public storage as a 4.5. Great atmosphere, well informed. The representative (laura Jo) was very helpful . It is obvious that she knows public storage very well and is great personality. The explanation of how the $1 rent works was easily understood and explained in a timely manner without all the red tape. I definitely would recommend a friend to use public storage as a great option for their storage needs.
Laura Jo was such a joy to work with. The process took no time at all. I actually reserved my storage online and went to the facility. Laura was very knowledgeable and friendly. The storage building is very clean.
I met with Laura Jo about renting a unit. She was friendly, knowledgable and courteous. She took me to the unit and explained everything involved in unit rental, then seamlessly signed me up for a unit. She is a credit to Public Storage and the Big Timber facility is in a great, easy to find location.
I am very pleased with this sight, they have always helped me, whenever I need help.
Sherise was a big help Today she showed me 2 different unit sizes she knows her stuff.
Great job thanks Greg !
Laura Jo, is hard at work every time I come in to pay my rent, or visit my motorhome. She makes sure to report problems with the property like fallen fences, broken keypads, ect to mangt., and keeps the company on top of problems to help us the customer, keep our vechicles, items safe,and easy to ascces.
Customer sales rep Stephanie was very helpful and kind even though it was busy and she was the only one there she found a way to help us all in a timely manner
Paula was very helpful . it was a very quick and easy process to get my storage unit I would recommend this location
Staff are friendly and place is well kept
Paula behind the counter was very informative and knowledgeable and was able to handle all my needs and answer all my questions.
Leslie set me up with a storage unit at the Big Timber, Elgin, IL location. He was very courteous and helpful.
Laura Jo and Angela were absolutely wonderful. They made what was a very difficult period in life (moving across the country) easy to manage. Their kindness, sensitivity, patience and professionalism will leave a lasting impression in my mind. I will definitely recommend them to my family and friends.
Went in and it was a great experience. Laura Jo was the person that helped me both times and she was friendly, helpful, and that's what makes all the difference! Will definitely come back again when I need it.
Laura Jo, Angela and Leslie were awesome and a joy to work with!
Laura Jo is an amazing person who made our experience with storage rental options outstanding!
Our company has rented storage units/parking spaces here for several years and we have been very satisfied. They do a great job managing and maintaining this facility which provides us with the best possible sense of security, and that is the most important thing we look for in a storage facility. Laura Jo has been excellent to work with in all of our experiences here. Based on our experiences, I can easily recommend this business/facility to anyone with storage needs.
Great experience. Angela J was fantastic- made the process super easy.
Low prices, excellent service. Deserves an A+
Hands down the number one asset public storage has is in laura jo and angela. They are truly exceptional.
Great staff angela and laura jo very helpful and friendly. Very clean and great location.
love it the people are super nice... Expecial laura Jo she is nice and helps you and answers all your question she is very nice person I recommend this stores to all the people
I have been with public storage for ten years now, I love the service here and the staff here (Laura Jo, Angela, and Lesile) are very welcoming and every time I come here they always have smile on their faces. I can't wait to see them again. -Lydia Toledo
Laura Jo, Angela, Leslie all are great and friendly people. I recommend it for anyone who needs storage
Had a problem with my lock, Leslie helped me - he will was very pleasant and professional. Good job!
Leslie and Laura Jo were very helpful! Great place to work with!
This place is the best!! I have used it a number of times over the last few years. I have climate controlled inside storage and it is perfect. Temperature is always right and no water or humidity. Very secure. I never worry about security. The staff is fantastic. Laura Jo, Angela and Leslie are very professional and always friendly and ready to help. No matter how busy they are, they always have time to talk and I never feel rushed. I will always use this facility for all my storage.
great customer service, clean facilty and grounds. always a pleasent experince.
Samatha was very helpful.
Leslie was very nice and helpful! Thanks!
When I come into public storage, the ladies Laura and Angela, really know how to take care of my needs and brighten my day.
There awesome all of them folks
They are so nice!!! And helpful :)
Thank you, Laura Jo :)
Showed up slightly late and both Laura Joe and Leslie stayed after time to help me out. Great service
Great amazing.. Laura Jo Angela and Leslie were amazing . Helped out greatly .. I highly recommend this facility.
I save on a lot of needed space at home and Laura Jo is a lot of help when I need her
Laura Jo has been very helpful in all the years I have had a unit here. I would definitely recommend this facility to friends and family!
Great staff laura angela and leslie are a pleasure to deal with nice rates
Good service with Stephanie
MY VISIT AND SERVICE AT THIS PUBLIC STORAGE LOCATION,WAS THE MOST PLEASURABLE,INFORMATIVE AND WELCOME FEELING,OF ALL OF MY VISITS TO PUBLIC STORAGE FACILITIES.THE MANAGER-LAURA JO,STAFF-JUSTICE,ANGELA,CAPRICE AND LESLIE,ARE VERY KNOWLEDGEABLE,FRIENDLY AND MOST OF ALL,PROFESSIONAL EMPLOYEES..I AM VERY PLEASED TO BE SERVICED BY THE STAFF AT BIG TIMBER,GREAT PEOPLE AND BEAUTIFULLY WELL KEPT STORAGE FACILITY.I FELT,LIKE A MEMBER OF THE TEAM.LOVE THIS STAFF.KEEP THE OUTSTANDING WORK UP.DEFINITELY-10 STARS,IN MY BOOK!!!!!!!!!!!!
Wow! Not nearly as costly as the local competition AND by far the BEST representative of the company or any company EVER! I work in management in a call center and I would hire this person on in a heartbeat if given the opportunity! I will absolutely recommend everyone and anyone who asks me where to go to THIS Public Storage facility. Way to make a lasting impression and THANKS SO MUCH LAURA JO!!!!
Very friendly staff! Laura Jo, Angela and Leslie are always very helpful and make a point to say hello whenever they see us. Everyone is always accommodating for our specific storage needs. The grounds are maintained and clean.
I have used the Big Timber location for over 10 years for all my personal and business storage needs. Laura Jo is the reason! She is professional and personable and really knows her business and her customers. Thank you Laura Jo !!!
My experience with this location was great! Laura Jo was very helpful she explained everything very well and even took time to take me to the spot I rented I would highly recommend this location
I store my RV/motorhome at this storageproperty with an outside storage lot, and have been using this lot for 10 years or so. I have worked with the facitly manager Lara, and have aways found her to be helpful, and friendly, I would highly recommend thsi facitly to anyone.
Looking forward to storing my trailer at this convenient location. Very happy with the monthly rental fee! Angela is great to work with and is an asset to the faciltiy.
Great service and people. Very clean and well maintained. I would highly recommend.
The facility was kept very clean and nice. I have no complaints other than more help is needed in the area. The lady there, I think her name was Laura was real nice and helped us out.
Very clean. Everyone I talked with was very helpful. I have rented from PS before, but this was by far the best experience I have had with PS. Would recommend this location to anyone who needs alittle extra space. Thanks!!