Public Storage Self-Storage Units at 556 North York Road, Bensenville, IL
of
6
Address
556 North York Road
Bensenville,
IL
60106
-
Rent and pay for your space online – today.
-
Move in during gate access hours.
Move-In & Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Move-In & Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
-
5'x5'Online only price$ 26/moSmall 5'x5'- Inside unit
- 1st Floor
$ 26/mo $35Best Price LabelHurry! -
5'x10'Online only price$ 41/moSmall 5'x10'- Inside unit
- 1st Floor
$ 41/mo $54Best Price LabelHurry! -
10'x10'Online only price$ 54/moMedium 10'x10'- Outside unit
- Drive-up access
$ 54/mo $72Best Price LabelHurry! -
10'x15'Online only price$ 88/moLarge 10'x15'- Outside unit
- Drive-up access
$ 88/mo $118Best Price Label2 units left! -
10'x20'Online only price$ 119/moLarge 10'x20'- Outside unit
- Drive-up access
$ 119/mo $158Best Price LabelHurry!
Nearby Self-Storage Locations
Self Storage Near
2901 Touhy Ave
Elk Grove Village
IL
60007
Self Storage Near
297 W Lake St
Elmhurst
IL
60126
Self Storage Near
9700 W Irving Park Road
Schiller Park
IL
60176
Self Storage Near
3902 River Road
Schiller Park
IL
60176
Self-Storage Near Bensenville
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Bensenville Storage Units Near O'Hare Airport
Perfect for folks on the go, this Bensenville Public Storage offers cheap self storage right next to O'Hare International Airport.
Immediately west of O'Hare, this property is located just south of Foster Avenue on York Road, with easy access to Irving Park Road or Busse Road.
A 5x5 storage unit is a great place for travelers to keep a few important personal or business items within reach of the airport, while a 10x10 storage unit can act as an over-sized sports locker, perfect for holding golf clubs for trips out to White Pines Country Club or skating and hockey equipment when heading over to Edge Ice Arena.
A family near Fenton High School or Blackhawk Middle School can easily empty out a crowded basement or a cluttered garage with the help of a larger 10x30 storage unit, which can easily fit large furniture items and household appliances.
At this location, customers will find outdoor and indoor storage units in a variety of different sizes, big and small, to tackle any size storage load.
The manager lives on site at the property, which is open 7 days a week.
Convenient for residents or businesses in Wood Dale, Itasca or the south side of Elk Grove Village, this Bensenville Public Storage is committed to providing the community with affordable self storage solutions and excellent customer service.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 269)
Good
Nobody in person to pay my bill to
I see Denise on the property keeping an eye on things and she's always nice to talk to.
I was amazed by the great service I had from Denise when I moved in last month but how could it be any different when we share the same name?!
Love to deal with Lucy, yesterday she helped me a great deal.
The service Lucy was outstanding.
Very nice 👍
lucia fue muy buen servicio al cliente contento con el servicio estoy dispuesto a recomendar personas para el servicio de public storage gracias.
Lucía de verdad fue eficiente en ayudarme con un pago agradezco su atención muchas gracias
luccia . persona con buen humor , educadamente ayudándome a elegir lo que buscaba .
Luccia was very helpful. Great costumer service
Excellent customer service lucia👍
Lucy should have a raise! She was great, helped me so much loved how she interacts with us customers.. she is so happy and energetic. Is contagious! Recommend this location. Like my new space.
Lucy and Denise it's helping me out with my storage space for years they are friendly great services with storage units ..
Lucia me recibió el pagó y me trató muy bien
I had a few quick questions over some units and I was helped greatly by Denise. Denise was incredibly helpful and answered all of my questions with ease.
Lucy she was helpful and pleasant to help to get unit
Lucy was very helpful and friendly Totally recommend this location
Lucy helped me so much today. Good customer service and very energetic
Lucy great service. Property very clean.
Melgar was a very friendly and super nice person. I was happy to work with her today. She say thank
Lucy was great. fast and accurate service . Recommended
Muy buenas instalaciones pero me cambiaron el precio que dijieron sería 6 meses y solo me lo respetaron 3 meses
Melgar was incredible. She gave multiple calls to ensure we made it to the place. When we arrived at the office she was super nice, knowledgeable and happy to help. She explained thoroughly all the procedures. Happy I chose that storage place and she was super help. She’s an A Plus and I would recommend the storage to my friends and family in the future, thank you Melgar
Denise is fantastic with her service
Had a great experience checking out the property and ultimately securing a spot for some belongings…
Denise was very wonderful! I love how very well explanation pertaining the storage! Very bubbly and social and I love the hospitality.
Great service and a good competitive price for the unit. Denise is a wonderful lady and very helpful.
Very good
Great experience! Melgar is very informative and professional. Made the process so smooth. Also love bilingual ! Thank you for stress free experience !
Great place rent for cheaper than other locations and still great service with super friendly staff
Denise was super friendly and helpful! She simplified renting process for us and we were in and out pretty quickly👍
Lucy the best good persona
Melgert was exceptional! Quick, efficient and professional!
Thanks Melgar!!.. you were of much help and made everything so..so.. easy.. thanks a bunch..
Melgar was incredible she helped me to find the perfect space at the best price. Thank you so much!
Lucía muy buena experiencia.
Denise (manager) was awesome. I spoke to her about my storage needs, and she guided me in the right direction. Its managers like this that keep customers coming back.
Tracy was very helpful at the front desk She help me with all my questions Very good service
Rent keep going up not good been there 10 years 180 now it 355 you're robbing me without a gun we just want to take our stuff instead of keeping a good customer kicking us out
Lucy was fantastic helping me with the app.
I had a 5x5 unit & wanted to upgrade to a bigger size. I called public storage & spoke with Denise she was super helpful & we made a reservation for today / Saturday. She showed us the unit a 10x10 & it was right across from what we've already had & the perfect size. Denise made the transition very easy & I would totally recommend using Public Storage for your storing needs.. 😁
Melgar is amazing! Explained my bill, suggested ways of saving money and reminded me about the app. Was funny to find someone with my last name as a name! Great customer service!
Denise is great to work with
Been using dis storage for the longest. Denise is the best!
Muy buen servicio la persona q me atendió muy amable
What a great experience!! Lucy was very informative and answered all my question gracefully while maintaining a professional attitude! You should be proud to have such a person who enjoys what she does while providing outstanding customer service! Kudos to Lucy!!! You have just earned a loyal customer!!
Great Place, Denise is the hardest worker, and goes out of her way to help customers. Always ask for Denise when coming here for storage needs!
Lucia Melgar is a very clean person which I admire. She also gives great customer service! 10/10 I would go to public storage again just to get her great guidance.
Lucia was incredible friendly fun and so helpfully with all of our needs Recommended 100!
Denise is absolutely fantastic. She deserves an immediate raise, one of the sweetest women I have ever met.
Denise in the front office is the absolute best! The whole facility is clean and well lit for indoor units as well as outside for larger units.
Found Denise to be very honest and helpful she found my wallet once and and tracked me down across the country to get it back to me she's awesome
Denise was amazing on my needs. We was so happy with her to move into a storage unit on this place. Thanks a lot. Yo recomiendo este lugar para los latinos busquen a Denise.
Denise was competent and capable in assisting me with choosing the correct size I needed for storing my belongings. AND very well informed at the additional things I would need to keep things safe while in storage - who knew mattress bags were a thing 😱 not me till Denise educated me. I think prices are high, but location and the fact that someone is onsite balanced that out in my decision making process.
Denise is the best!!! Professional, personable, and an absolute asset to Public Storage! We ran into an issue and she worked with us to resolve it with compassion and professionalism. We have used other storage facilities in the past that have staff that don't come close to compare to her. If I could give more than 5 stars, I would.
Was greeted warmly and helped with my questions i enjoyed my experience with Denise
Good place
I was helped by Denise and she is great
I needed storage again and came back to this location. Denise is great to work with
есть отличный online сервис, чтобы не ждать персонал. Спасибо за это.
Dennis was an awesome help
My wife and I have been customers of Public Storage at 556 N York Rd., Bensenville, Il for over twenty (20) years. We have three (3) units in Bensenville. During the past twenty years we have experienced several property managers. Without a doubt, Denise is the best. She has always answered our concerns to our utmost satisfaction. She has never disappointed us. If our questions needed some research for an answer, Denise never failed us. She has always been able to achieve a satisfactory result for us. I am rating her customer service on behalf of Public Storage at five (5) stars. And my wife also rates Denise's customer service at five (5) stars. I wish all customer service representatives that I deal with were as competent and personable as Denise. She could be a success in any setting.
Nice place!!!
We had our key to our storage unit break off in the lock one day last week. We went to the office and Denise was working, she said she will call someone to get the lock changed. Well the guy was unavailable so she said we had to get a locksmith, well the locksmith we called was a joke and when he got there 2-days later, he said he could not do these locks. So again we had to contact the office and talk to Denise and let her know its urgent we get in the unit. She went above and beyond to get this done the same day! We were so thankful for her urgency and professionalism in this matter.
I called in to find out everything about this place rates and everything else and I have talked to Ozlem she is a very nice person to talk to, any questions, she's more than happy to answer it
Great customer service Denise is awesome. !!
I called after renting a space online and had to change my move in date, but found out it was no problem at all! Lucia was awesome & recommended using the public storage app for easy access and handling of my account! Thank you so much!!
Awesome public storage denise is beyond the bestest!!!!!!!! Love her and love this public storage!!!!!
Great service ! Denise was very nice and patient with me
Safe, organized and easy check-in, Denise helped me a lot, thank you so much.
I've rented here for years and Denise has always been kind, professional and helpful with whatever I ask her.
Great customer service. All around clean facility.
Denise is wonderful
Long time customer here. Denise has always been great to work with
We like working with them , clean place and really nice people Denise help us a lot , she is great
The staff at this facility location is very friendly and helpful. They explain all the details and show to the customer, and willing to meet the customer’s preference. My overall experience was satisfactory.
Best storage I've been too they are clean and affordable, Denise is very helpful and nice.
This place is one of the best places I've been ! I had a storage in another location , and the people there were never there . I had to cancel my unit by a voice mail cause they never picked up cause no one was there everrrrrr . I came to this location now and I can't believe how nice Tracy and Denise are ! Denise was super friendly , I will recommend this place to my family and friends to have a good quick, service ! Thanks 🙂
I haven't used Public Storage before, but this location is very clean and well maintained. The location is very easy to get into and out of and they also have an excellent App that allows gate access without having to get out of your car! Of course it also helps that they have the best prices in the area too!
Very polite and helpful
What can I say...I called this location just to get information because I wasn't sure where to begin. I talked to Denise and she asked a lot of questions to make sure i understood the different pricing, sizes, how billing worked, and so on. I called a couple other places, but in the end the conversation with Denise put me at ease and I know I got a good deal with great customer service.
I have no complaints, fair rates, good location. The staff has always been very nice to me
Had a pleasant experience at this Public storage. Denise was super friendly explained everything thoroughly to me and was super helpful! Will be coming back here to rent another unit.
REALLY GOOD AND EDUCATED SERVICE FROM THE MANAGER DENISE.....WE'VE BEEN USING PUBLIC SPACES SINCE 3 YEARS AGO AND IT FEELS GOOD TO HACE FRIENDLY AND FAMILIAR FACES IN THE OFFICE. THANKS SO MUCH
Denise was very helpful and useful, not to mention STRONG when it came to an issue regarding the space I am currently using. Whatever the cause might have been the door lock was out of place. I had trouble opening it but managed. However since the slider was out of place it prevented me from fully closing up the space. I went to the front to ask for assistance and Denise was able to assist me right away! She knew what to do right away and in less than 5 minutes she fixed it !
I needed to move everything to storage so i could finish insulating and drywalling my garage. So I went in not sure how it worked being my 1st time storage unit renter. I was told it would be $1 for rent for the 1st month. Same as it mentioned online. It also mentioned a 1 time administration fee (move in fee) whatever that means. It was still a better deal than the original $89 for the unit rental. This deal is offered for all storage units up to 10' x 15'. Not bad so i went with the biggest unit since I would only need the unit for a couple of weeks. When I get to the facility I was told by a friendly lady that I would need to purchase their cylindrical lock for $21.64 since it wasnt an option to use my own. Completely useless lock unless its used for their units only. I was like ok, here we go... I was then told I would need to pay $15 for insurance. The final total was $61.64. Just a bit more than the $1 first month rent. 😑 The storage units and property theyre on are very neat and well maintained. I guess I still saved some money ...meh😑 I gave it 4 stars instead of 5 only because I felt I was reeled in then hit with the hidden fees. I say hidden because when I reserved the unit online, it said it was $25 total and ready. It should have mentioned that we need to purchase insurance ( which if you need it for a longer period of time than I did, u could use your homeowners insurace instead for a few bucks more. Then sell u a lock that only works on their units.
This is my second time renting with Public Storage and it was great. My husband did the entire rental from his phone! Very convenient for people who need quick access for their businesses like ours. We shopped around and nobody else offered this.
Muy buen trato
Angelina was so sweet and very helpful with answering all my questions. Thank you so much for being so patient with me.
Nick was great...very helpful...got me squared away in short order
Maria thanks again great customer service
Denise is good to work with
This is a great storage place if you're in the area and their prices are truly reasonable. The storage facilities are extremely well kept and are under constant surveillance. Definitely a safe pledge for the storage of anything you need. The staff is always extremely polite and professional. If you have any issues they will definitely fix it with extreme professionalism and in a timely manner.
What you're quoted on line is false. It's just to reel you in. Upon arrival you will be hit with so called "mandatory upcharges" it went from $25 to move in to $75 in seconds
Denise Abb Daniel are amazing staff
The location is convenient for me and the experience in the office with Denise was wonderful she was so friendly. And she was knowledgeable about storing things safely by using appropriate products. I had no idea about mattress bags. 🤓. Thanks!
Maria provided a wonderful experience.
Let me start by saying that I hate to give reviews.. but this experience deserves one for sure! I recently move to Illinois and I've been "eye shopping" around the area to find a storage that will accommodate my needs. I have to be honest I am NOT A GOOD CUSTOMER. I am always asking questions and putting people on edge when it comes to find the right fit for what I am looking for. On top of that English is not my first language so frustration is always present when I do this type of errands. For my luck, today passing by this storage I stopped by and encounter Denise. I can say that she did amazing! not only she gave me a little tour around the property, she answered all my questions in a timely matter. Unlike other places I'd been this property is clean!, She showed me that she is not only friendly but she totally knows her work. She was patient enough to repeat more than 3 times the same information because like I said - English is not my first language. She did not hesitated in finding better ways to explain the prices, the conveniences of this location, the reason of the specific locks and the importance to have insurance to keep my belongings safe. I not only liked the storage units, the clean surroundings but I liked how profesional Denise was. She showed me that language barrier also is not a big deal when there are people like her willing to provide an amazing customer service. There is always a way to communicate and provide that confidence to be able to come back. So yes, I do recommend this property due to Denise's performance. I will totally come back to get an unit for my things!
Denice an Mary are nice to work with
Denise was an absolute pleasure to deal with and made the whole process quick and painless. I'd definitely recommend this place to anyone looking for a storage unit in the area. 5 star service with a smile!
I wanted to update my review just to say that Denise is still providing customer service that is above and beyond. Being a customer here is more than that...it feels like we're family. Denise is the nicest gal. She is friendly and helpful. It is so nice to feel like I am the only customer she has when I come in the door.
Denise is a very informative and very friendly staff member. The ease of going through the secure gate and getting things in and out of storage is stress free. Also she is very courteous and respectful.
Denise was great, very helpful and patient. She showed us multiple spaces because we weren’t sure of how much space we needed. Denise also told us the best way to store our things. Thank you for the great service Denise!
Excellent service and customer centric approach. Denise has been extremely helpful
at first i was very happy with my arrangement i paid on time and at some points was a month ahead in my payment to this company then i get a email out the blue saying they are raising my rates 15 dollars a month i asked why i have been a model customer they gave me no explanation and said my rate will be raised in may i immediately looked for a new storage facility and found extra space its climate controlled and for the same price there treatment of new customers was not very good especially to the customers that pay on time or even ahead i felt like i was penalized for showing responsibility. the staff is good its the ownership and upper management in this case i can not in good faith recommend this facility after 6 months they will try to squeeze as much money as they can without any explanation or reason
Buen lugar para guardar cosas..y comfiable... personal amable...
Came rent here by jamie
Great place near the airport. Online reservation works great. Denise followed with phone call to double check and made sure what I reversed is what I need. Luckly, she found out that my Reservation was a drive up not a drive-in. But she was able to change that within no time. Price is reasonable. 1 dollar for first month is REAL.
Denise is very personable and went above and beyond helping us!
Denise has been courteous and professional for the many years I've been using storage here. She answers questions promptly and always greets me with a smile.
Denise was a pleasure to work with. Very friendly and professional. I rented at this location because of her. She is a valuable asset for this company. She cares about the business. She would be a good fit for upper management.
Denise was super helpful and friendly!
Very friendly older lady working there. Raised the prices and i was not even there six months so i closed my account
Very good
Great staff and service. Very nice and clean storage facility. Easy access.
I appreciate the assistance I have received while looking for storage. Denise has been very helpful and understanding during a stressful time in my life.
Great Customer Service!! I called PS with some questions and odd requirements and Denise who manages the Bensenville location went out of her way to call many locations and ask other property managers if they had something that could help me. She obviously put a lot of work into helping me and had all kinds of great solutions. It would have taken me days to do all that research... I really appreciate the effort, it made my life so much easier....and... the prices are WAY better than anywhere else I looked. Thanks again Denise!
the guy (Aldo) that help me out was great answered all of my questions and was very knowledgeable. he was very nice and very helpful.
Very clean , Denise who was very pleasant to deal with , would definitely recommend
Update: Once they feel your not leaving they raise the rent. Raised mine twice which amounted to almost double.. While talking to the neighbor next to me, he realized he was being overcharged. Taking back a star or two for the raised rent. Original review=They had the lowest rates in the area, Denise was Very knowledgable, friendly, and helpful. Would highly recomend. Tom
Denise was friendly, fast and efficient with the move in process BUT, like much of corporate America, Public Storage has shady business practices. I reserved and moved into what’s advertised as a 10’ x 20’ unit. But upon measuring the unit it's more like 9 ft 7in x 18ft. This would be fine if I reserved a 10’ x 17.5’ unit. But I paid more to reserve a 10’ x 20’ unit which would better accommodate my storage needs. Upon expressing my concerns to Denise that the unit is 2 feet (24 inches) shorter than what's advertised, and then management, I was given the corporate spill that the unit sizes are approximations. Even though my unit is closer in size to a 10’ x 17.5’ unit they wouldn’t allow me to pay the monthly rental for a 10 x 17.5’ unit because the unit I moved in is ADVERTISED as a 10’ x 20’. Advertising a unit as 2 feet longer than it’s actual dimension is not an approximation. +\- 6 inches would be an approximation. 2 feet (24 inches) is more like a gross exaggeration and false advertising. But it typifies the “short the customer” mentality embellished by many companies.
Very good customer service!
Denise and Angelina are amazing. Thank you
Denise made it so easy, she is incredibly!!! Tysm!!!
Went to get a storage unit and Denise was more than helpful. She was quite friendly and was very thorough on the unit and going through the contract.
STOLEN ALMOST ALL UNIT.... LOTS OF TOOLS, Huge Toolbox, Dishes, wheels, much more!! Grrrr. NO CAMERAS except at gate, GARBAGE!!! Only been there 1 month... STAY AWAY!!
Denise was awesome!
Cristel helped me out, she was very helpful and explained things thoroughly.
Customer service is really outstanding here, Denise always has a smile on her face. Our rent continues to go up each year with any improvements to the property. This review is about Denise and her customer service NOT corporate.
I had never rented a storage unit until getting this one in Bensenville. I live in LA, so my situation was always a bit tricky, especially the move-out. Fortunately, Denise the property manager is an uncommonly nice and helpful person and really worked with me to make it happen and make sure I did not incur penalties and fees. I can't recommend Bensenville Public Storage highly enough, due almost entirely to how helpful the staff has been.
Denise was very helpful and love her customer Service.
Good service and denise was very helpful
Very nice people
Directed to reviewer "Marko Polo" You gave a 1 star rating to the Public Storage on York Rd in Bensenville yet your review sounds as if you like that location. Please update.
Margie whas great thank you for professional service
Margie was super friendly knowledgeable and fast! Helped me get in and out quickly!! Thanks Margie!
Great experience and manager Denise was extremely nice and knowledgeable!! Thank you,
Denise is awesome and very helpful.
Denise is great. Friendly and professional service.
Cost too much
I am very happy with my experience so far! Nick called me within 5 minutes of making my reservation on-line to set up my appointment to view the facility and finalize my rental. He provided excellent customer service and explained everything thoroughly.
Maria was great and assisted me with all my needs
Great service! She was very professional! I will return if Maria Apostol is still working! I love her positive attitude! Keep up the good work!
The convenience of the location for me was #1 when I went looking for a storage unit. It turned out that the staff (Denise & Maria) were extremely helpful, polite, and knowledgeable. The only thing I wish they did for the convenience of the patrons, is to have the code-key-pad machine to open the gate in a place where you can just punch it in from your car without having to get out. I live in Chicago Illinois suburbs and trust me...when the weather is frigid, no one wants to get in and out of your car to punch a code. I went with a big name storage company and would go with them again if I needed to. Very satisfied! God bless!
Get your information 1st before you leave the storage unit as of October 2017 their will be no more prorating. I had to call coporate and speak to the local regional to be prorated. Please speak to the front desk and get thorough instructions. So they do not tell you that you have to pay for the entire month when you actually vacate the first few days of the month.
Very nice place and they have good deals and prices for things but the way to get in and out can get jammed very easily they should have two entrances
This is a great location, has reasonable rates, professional customer service, with polite follow-ups. There are a few things to watch out for - not all units are sized as advertised (a 10x20 may be 11x18, for example). Thankfully, they let you inspect the space before agreeing to anything. I had a number of instances where other cars would try to follow me through the gate, some succeeded. I would be curious to know at what rate they had codes entered once without a matching exit (or vice-versa). Somewhat defeats the point of unique codes, I'd think. Overall, very easy to get in and out quickly when needed.
Maria was very generous and very helpful. I would always go there .
Maria was very nice and she answer all my questions with out a problem. Thanks Maria for your generous help.
Their office staff is SUPER friendly! Clean facility.
His place raise the rent every 6 months get so hard you won't be able to pay for it
Thanks to Denise I always have a pleasant experience when I pay my bill or have a question
This company is garbage. They just jacked my monthly rate up for a storage unit $40. When I called and asked why, they told me overhead costs. Well, watch as I take away all my money, for the rest of eternity, and they get none of my money. I'll never be a Public Storage customer again.
I have always enjoyed coming to talk with Denise when I make my payment. She's patient and understanding.
I've had some public storage places that I've hated but this location has fantastic customer service
Denise is very nice to deal with
Denise was extremely helpful and made the process go extremely fast and easy. Great person running that location.
I was at my storage to pay my bill Denise was very nice and friendly
Denise she was great with here service at this location
Jennifer is awesome very helpful.
The lady who sits on the front desk is extremely nice and helpful
Went in to inquire for future use. Even though I wasn't going to rent at the present time the young lady named Melissa went over everything clearly and at length. She was friendly and so very helpful! I will return to rent there because she made me feel everything will be handled correctly, efficiently and my unit will be exactly what I will need. Very nice and professional young woman!
Muy buen servicio al cliente
Brandon was extremely efficient and very friendly, well informed and generally great. The facility was very clean and modern with a good locking system and easy access. The best! (and I have used a lot of storage facilities all over the US)
Nice staff and reasonable pricing
Denise was great to work with and who could complain about a half off summer special.
My experience was stress free. Denise is very friendly and helpful
Denise.....Awesome person... Very helpful... Great customer service.. Thank you!!!!!
Service is great , Denise was awesome ! if there were more than 5 stars to pick, I would .
Denise has helped me numerous times with my unit!! She's amazing and well informed!!!
Just wanted to say I went into public storage today to make a payment and the lady Denise was awesome I let her know I have a storage somewhere else and I need to make a payment and she helped me with out any hesitation very nice lady
I was greeted promptly by a very attentive representative- Denise. She was very helpful and assisted me with my storage needs! I would recommend this facility to everyone! The units were clean and well lit!
I like the service I receive from Denise when I see her at the beginning of the month to make a payment on my son's space. She is friendly and helpful. If I needed storage space, I would come here just because of her.
this storage location is GREAT!!!! I love the convenience of it and the property manager here is really nice. she always greets me with a friendly smile. and i always see her making her runs and checking up on the units so i know my stuff is safe and secure!!
Great customer service.. The staff here is wonderful and will go that extra mile to satisfy the customer.. Will continue to do business with them in the future.. shabba dabba doo, doobabba pabbanabba noboo babb a coonabba slabba foo
Tracy was very helpful it was quick and easy and very simple.... we got our moneys worth 🖒
Me gusta trabaja y soy responsable
Denise and Tracy help me out every time I'm there. It's a perfect location close to ohare, and I'm very happy with it. I found it to be affordable, clean, but most importantly, staffed by helpful and polite employees. Would highly recommend to anyone.
Great location right by the airport! Tracy is fantastic!
I came in to make a payment and think about getting another storage and Tracy was so amazing and helpful she went over everything with me and even offered me boxes and other stuff to protect my things which is amazing I never had anyone take there time and help me!
I had a wonderful experience here today. I came in and rented a storage from Tracy today and not only was so super nice but she had even went through items to protect my belongings!
Tracy was very helpful and polite and I experienced great customer service. I am very grateful to Tracy.
Denise is very helpful and her customer service was outstanding. If you need extra storage this is the place to go. Thank You.
I've been using public storage for over two years, I have no complaints at all. The staff has always been very helpful, especially Denise, she's always smiling and very friendly and kind.
Denise is so Great,Friendly, . She is always cheerful and helpful. The place is always clean. Thank you .She goes out of her way to help people,need more people like her
Just rented a new space. Denise was great to work with. She explained what I needed and why. I would send family and friends here.
My mom is down sizing. She needed a storage room to store her belongings since she closes on her house this week and will only close on her new condo till mid next month. We visited Public Storage and Todd B showed us around. He was able to show us our different options and answered all our questions. While we were signing the lease, the power went out for a short time and had to jump around from us and other customers coming in due to the power outage. He was able to stay claim and handle everything in a friendly and professional manner. I highly recommend Public Storage here in Bensenville.
Thanks Denise for your help.
The manager is a great lady.
I had a great experience with Denise. She was friendly and professional. I'm sure my time at storage will be good.
Stopped in to pay my bill I met Sue she was really great, very friendly. Really enjoy the service
I came in to set up monthly payments...Sue had me in and out in no time. Thanks Sue
I am very satisfied with the service I received at this location. Staff is super friendly and helpful. Thank you Denise and Jennifer!
I've been using this facility for years. The staff has always been first rate. There is now a new manager here by the name of Denise. The first time I dealt with her was a great experience. Her and Stephanie are a super team. Update. .. still a great experience here
Jennifer had excellent customer service and helped me get a great storage unit. She answered all of my questions and I got a tape roll to tape some boxes that I am going to put in my new unit. Jennifer was wonderful and helpful. She had a great attitude and showed me an open unit and told me an affordable paying rate!!😊😊💵💵🚪🚪💰💰
Denise was FANTASTIC!!! She was friendly, very welcoming, and best of all she was knowledgeable about the products. I wasn't sure about stepping in there but Denise made the experience wonderful. Thank you Denise.
Needed to make a payment so I looked up a public storage and found it , Stephanie immediately helped me out with that. She took care of some customers that were there before me in a very productive and quick way then got to helping me with my payment I was in and out in Less than 5 min I will definitely be coming back to this location
jen & denise. they were very informative. an courteous.
Thank you Denise for your help and great customer service. Very friendly staff and nice facility.
I was very happy with the service that I received from Denise when I rented my storage unit at the property in Bensenville. She explained things clearly and answered the couple of questions I had courteously.
Stephanie was fast and friendly. Thank you for making the move worry free! Convenient location for me, and I will definitely tell people about this Public Storage!
Stephanie has always been friendly when we are on site. Good facility and good customer service!
Stephanie was great! Thanks for the help. This location is great and very close to O'Hare. Super friendly customer service.
Made my payment with Stephanie and she was great. This locations is closer for me and the customer service was very friendly.
Debbie and Stephanie were great. Friendly service and nice property.
Debbie had great customer service. A pleasure to bring my business to her.
I recently rented a space at this property and couldn't be happier with the service that I received from Debbie. Not only was she knowledgable & professional, she was also an extremely friendly & caring individual. Stephanie was also an absolute delight to deal with as well. Public storage needs to hire more people like these two girls. The customer service that they provide is exceptional.
I am a repeat customer for several years. The staff, Lidia & Teira, are the best. They always know exactly what to recommend and are helpful and efficient at coordinating your move in. The property is immaculate and the pricing is very fair.
I have been going to this facility for about 8 years. Lidia has always been very helpful with any questions or problems I had. Very customer oriented. I would give her a 110% grade if that was possible.
Lidia was great help and handled my visit professionally. Pricing isn't what I expected but it's close by so it will do.
Have been renting at this location for many years. Have gotten great service from Lidia. She does her best to keep things looking and going smooth.
Lidia was very helpfull and she answered all my questions I had.
Me and my girlfriends first time renting storage. We found this location to be the closest to our house. The prices were the best here also. Lidia was very friendly and made the whole process easy for us , answered all our questions, and explained everything we need to know. The grounds look well kept. Will recommend to others.
The staff is really nice here, I had great service. I recommend anyone needing a storage unit to check out public storage on York Ave Bensenville
Great! Lidia was very helpful and very nice. Was able to answer all my questions and help me throughout the process.
Jennifer and Vicki are always so pleasant and willing to help. I would recommend this location to everyone.
Great Experience!!! Lidia & Deborah really work great as a team. Always ready to answer any and all questions. A few months back I had a flat tire & no jack. Luckily for me the district manager Phil Cacciatore was on site. Not only did he supply a jack, but he also changed my tire.....Great Guy! This company really CARES about their customers....Thank You! Thank you! Thank you!
I would highly recommend this Public Storage location. It is is in an excellent location, the storage sheds are great and the customer service has been spectacular. Debbie is fantastic and so helpful. Thank you!! I will definitely continue to use them!!
Lidia and Debbie were great to work with , friendly and very helpful in helping me make the right decision to choose the Bensenville Public Storage ... the facility is clean and well run and the security was outstanding .... all good here
I loved the customer service, usually customer service can be very rude, but when I came in Lidia was very helpful, nice, and told me everything I needed to know.
We have had a unit for sometime now and every time I have gone there I have dealt with either Lidia or Debbie. Can't say enough about these ladies. Great people that know how to deal with the public. Always great service!
This Public Storage location thrives off its' coustmer service and well maintained facilities. While looking at multiple locations to store my families belongings this particular one shined brighter then any other. Not only is the location ideal for where I live but when i arrived on site I was impressed to see how clean, lighted and secure the facility was over all. Being new to the public storage scene i found there employes to be very knowledgeable and always willing to go above and beyond. I believe Lidia was the employee who helped us out and she was able to effectively address all of our questions. I would highly reccomend this facility to anyone.
Lidia was so helpful! It is very well organized, as well as clean.
i loved the service, quick and smooth. would recommend all that need storage to this property!!
Great service and facility! The units are great, they're always clean and well presented. The services are also wonderful. Lidia was very nice and helpful, she helped me with information about the facility and all the options available. Overall a great Public Storage location!
Lidia and the staff were very helpful for helping me find the appropriate storage unit size for all of my items. they also were very knowledgeable to answer any questions that I had .
The experience at this Public Storage was awesome! Lidia was so helpful! It is very well organized, as well has clean, and a friendly atmosphere every time I come in! -Zach
Absolutely phenomenal service and facility! Conveniently located right off of York Rd. this facility has never steered me wrong. The grounds and the units are always clean and presentable. I have never had a poor experience with any of the staff at this facility! Lidia is always fast, efficient, and happy to help with any issues/concerns I may have. All in all, this Public Storage shines above the rest.
My experiences with this Public Storage have always been great! Have yet to come across any problems that Lidia has not been able to find a solution for!
My brother and I had used several locations and found this one to be the best for us. We appreciated Lidia help. Adela Matarrese
I love going in to pay my monthly payment. Lidia is so kind and love to chat with her, she always has the answers to my questions and helps with suggestions on saving a few dollars. She is awesome!!! I have had a unit here for 10 years and Lidia has always been awesome.
This place is the only place I will use to store Lidia is the best at what she does
We had a wonderful experience with this Public Storage!!! We were moving into a new store and kept all of our merchandise here in the interim and Lidia & Debbie really went above and beyond for us!!! They made this stressful time and some situations so much better! Lidia was so incredibly responsive which was so helpful!! I thank them so much for being so great!! Highly recommend this Public Storage facility!!
My company has been working with Lydia at Public Storage for years. It is very rear to meet someone as Kind, professional, understanding and helpful as she is. Even when she has more than one person waiting for her attention she manages to address all issues or concerns quickly, professionally and with out making the person feel rushed. I have had times when Lydia had time off and I was confronted with dealing with a the person covering for Lydia. I could not get my issue or concern addresses to my satisfaction. I choose to drop it and wait until Lydia returned. It was a good decision because Lydia dealt with it quickly, and it was never a issue. It just need someone who was experienced and a people person like Lydia is. What a lady. I am very happy at the Bensenville location. There was even once when our driver was blocking the driveway to do what he needed to do. Another customer complained. Lydia had to get involved. She managed to satisfy the upset customer and deal with us in a very professional matter. Problem was solved quickly. I just want to say thank you Lydia for being our representative for many years.
I walked into the Public Storage today and I was greeted by Lidia. She was very pleasant and polite during our encounter. She walked me through the different choices I had that would meet my needs. She informed me about all of the discounts and promotions that were currently available and she was very helpful. It was my first time renting a unit, and Lidia was wonderful! She explained everything in detail and was very thorough with all of the information that I needed to be aware of, such as size of the unit, hours of operation, term details, costs, discounts, you name it. Lidia is super sweet and a pleasure to work with. The location is also well kept and clean. I would recommend this place to others, and ask for Lidia, you will not be disappointed!
I been renting in public storage for 5 years from Virginia Beach to Chicago. This location has by far the best customer service. Very customer orientated, ... Very friendly and nice and the location is very well kept.