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Renting a Storage Unit

Find a Location

Start by searching for storage near you. With thousands of locations nationwide, we're always just around the corner.
Find a Location

Choose a Size

Use our size guide to decide how much storage space you need. If you've got it, chances are we can store it.
Choose a Size

Reserve and Move In

Reserve your unit for free with no obligation. For some locations, you can save time by completing your rental online. Otherwise you can complete your paperwork in person on move-in day.

What You'll Need

The only information you'll need to make a reservation is your name, email address and telephone number.

Completing Your Rental Agreement

In Person

Complete your rental agreement in person on move-in day. Keep in mind this may take 15-30 minutes to complete.

Drive-Up Units

With spacious loading areas and large roll-up doors, our outdoor drive-up units are perfect if you need easy access to your things. The temperature in these units is usually similar to local weather conditions.

Packing Supplies

Buy Packing Supplies

Most of our locations offer packing and moving supplies for purchase in the office, because you never know when you're going to need more tape. Purchase boxes, bubble wrap, glass packs, mattress bags, furniture covers and more at your local Public Storage. You can return any unused items within 30 days of purchase by bringing your original receipt along with the unopened item(s) to any Public Storage location.

Ways to Pay

We offer several convenient ways to pay your bill.

Pay Online

Pay your bill online by logging in to your account and going to the Payments page.

Pay Your Bill

 

Pay by Phone

Pay your bill by phone at 866-444-4747. A transaction fee may apply.

 

Pay by Mail

Pay by mail directly to your location. Please include your unit number on your check or money order.

Find Location Address

 

Pay in Person

Pay in person at any Public Storage location.

Find a Public Storage Location

Accessing Your Account

Download the App

We take the stress out of storage. Now we've made your experience even easier. Open gates and doors. Pay your bill. Manage your account. You can do it all without touching anything but your phone.

Download the App

 

Create an Account

If you're already moved in but don't have an online account, you can create one using your email address and account number.

Create an Account

 

Log In to Your Account

If you already have an online account, you can log in to manage your account and pay your bill.

Log In

 

Reset Your Password

Forgot your login credentials? We're happy to help you reset your password so you can access your account.

Reset Your Password

How to Make a Reservation

Online

Reserve your unit online, where you'll always get the best price.

Over the Phone

Call us at 800-688-8057 to talk to a reservation specialist.

In Person

Stop by any of our locations to reserve your unit in person.

Account Number

Your account number is located on the Summary page of your account, as well as on your rental agreement and in the welcome email you received.

Contact Information

Keeping your contact information current is a breeze! You can easily update your address, phone number and email on the Contact Information page in your account.

Username

In most cases, your email address works as your username. If you’re a customer who's been with us for a while, you may have received a username that isn't your email address. Going forward, please use the primary email address associated with your account, along with your password, to login and access all the tools in your account.

Military Status

If you need to update your military status, present your military ID to your property manager and we'll be happy to update your records.

Manage AutoPay

You can manage your AutoPay settings and payment methods directly on the Payments page in your account. Make sure to keep your payment methods up to date to avoid any missed payments.

Manage Insurance

Having some form of insurance is a requirement of your rental agreement with Public Storage. You can find a link to the Orange Door Storage Insurance Program on the Storage Units page in your account. There you can find out more information on the exclusive Orange Door Storage Insurance Program, purchase insurance, change your policy limits, report a claim, or cancel your policy. You can also get information at www.orangedoorstorageinsurance.com or by calling 1-877-878-6730.

Move-In Day

On move-in day, our property manager will show you your unit and get you set up. If you decide you need more (or less) space, we'll be happy to help you find a different unit.

Authorized Access

Need to give someone else access to your unit? Add them as an authorized person in the Contact information section of your account.

Free Reservations

We offer the convenience of free reservations. There's no obligation and you can cancel at any time if your plans change.

AutoPay

Never miss a payment by signing up for AutoPay. We'll automatically debit your method of payment on the first of each month so you never have to worry about late fees and if you pay by debit card or checking account, you'll be entered into a drawing for a chance to win up to $1,000 .

Specials and Discounts

To help make your move-in a little less stressful, you'll only pay $1 for the first month's rent on many of our units . If you're looking for great discounts, you'll always get our best price when you reserve online.

Accessing Your Things

Once you're moved in, you can access your stuff anytime during gate access hours, which vary by location. Make sure to allow yourself enough time to finish during gate hours so you're able to exit.

If you'd like to give other people access to your unit, you can add them as an authorized user on the Contact Information page of your account or by stopping by the rental office of your storage location.

Typical Gate Access Hours (most locations)

  • Daily: 6 a.m. to 9 p.m.

Typical Office Hours (most locations)

  • Monday - Friday: 9:30 a.m. to 6 p.m.
  • Saturday - Sunday: 9:30 a.m. to 5 p.m.

Note: Our office is closed on Thanksgiving Day, Christmas Day and New Year's Day.

Changing Your Unit Size

If you ever decide that you need to change your unit size, either before or after you move in, your property manager will be happy to help you make the switch.

Vehicle Storage

We have a variety of options for storing your car, boat, motorcycle, RV or other vehicle, including uncovered, covered and fully enclosed spaces. In order to store a vehicle, it does need to be running, registered and insured.

Restricted Items

For your safety, there are some restrictions on what you can store, such as live plants and animals, flammable liquids, explosives, lithium batteries and drugs. Your rental agreement has the full list of restrictions, but you get the idea; we want everyone’s Public Storage experience to be great, and your consideration goes a long way toward making that possible

Lost Keys

If you can't find your key, your property manager can help restore access to your unit.

Move-In Date

To give you time to pack and get ready, you can make a reservation up to 30 days before your actual move-in date (although this can vary by location). Once you've completed your rental agreement on move-in day, you're free to start moving in!

What to Bring

To complete your rental, bring along a valid government-issued photo ID, such as a driver's license, state ID, military ID or passport. It can also help to bring your reservation confirmation email, but it's not required.

Manage Notifications

Stay up to date by managing your email and text notification settings on the Contact Information page in your account.

How to Maximize Your Storage Space

Get the most out of your storage space by following these simple storage tips.

Self Storage Cost

Storage unit prices can vary based on the location and the unit features you need. Search for units online to find the best prices in your area. We also offer move-in specials for the first month's rent on many units.

Moving Out

When it's time to move on, let us know by scheduling your move-out date up to 60 days in advance in the Storage Units section of your account. If you need more time, it's easy to change or cancel your notice. On move-out day, remove your lock, empty out your unit and stop by the office so a property manager can help you finalize everything.

Handcarts and Dollies

To help make loading your unit easier, we offer free handcarts and dollies to move heavier items while you're on the property. Ask your property manager for one on move-in day.

Vehicle Storage Features

If you're storing a vehicle, you have a few different options.

Uncovered Units

Uncovered spaces are great if you just need to get your vehicle off the street or out of the driveway.

Covered Units

Covered spaces have a protective overhang that offers additional protection from the elements.

Enclosed Units

Enclosed spaces are completely surrounded by walls and a ceiling, and are ideal if you need long-term vehicle storage.

Changing Your Reservation

If you need to change your reservation for any reason, log in to your reservation and let us know what you need to change.

Administrative Fee

A small one-time administrative fee is added to the first month's payment to cover the cost of setting up your account and processing your rental agreement.

Locks

We use two types of premium-quality locks at Public Storage. Depending on your chosen facility, either a disc-lock or a cylinder-lock specifically designed for your unit can be purchased. You can also bring your own lock of the correct type. Ask your manager which type is needed for your unit.

Deliveries

Our property managers aren't able to accept deliveries on your behalf. You're welcome to have something delivered to your unit, but you'll need to be there to accept the delivery.

How to Store Wine

Friends don't let friends drink spoiled wine. Learn how to make sure your wine doesn't turn into sour grapes.

Insurance

For your benefit and protection, insurance for your stored items is required. A convenient and affordable way to get the insurance coverage you need is through the Orange Door Storage Insurance Program — a customized insurance policy created specifically for Public Storage customers. To learn more, please visit Orange Door Insurance. Your renters or homeowners insurance policy may also provide the coverage you need, so check with your insurance agent.

Free Hand Trucks and Dollies

Save some trips to your car by using our free hand trucks and dollies to move multiple items into and out of your storage unit at once.

Your Gate Code

On your first day, you will be provided with a personal gate code that you can use to open the security gate. If you ever forget your gate code, you can find it in your account.

How to Move Heavy Furniture

Moving heavy furniture can be a major pain if you don't do it right. Learn how to move your heavy items without causing damage.

Trash Disposal

We don’t offer on-site trash disposal. However, your property manager can help you find the nearest trash disposal or recycling center.

How to Pack a Moving Truck

While it's tempting to just load everything onto the moving truck as you carry your stuff out, learn how to avoid serious damage to your precious cargo.

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