Mrs Jackie the manager is great! Very professional and always helpful. I highly recommend this location.
Jackie had great customer service answered all my questions.
Great service ..very helpful
kay I'm very thoughtful I just want to get her a shout out in a thank you.
The best of the best management is awesome check them out thank ms jackie
Kayla helped me with my reservation. Very kind. And helpful. Thank you
Kayla did a great job ! Phenomenal service !
Came to this location and the lady Ms Jackie was so professional and nice didn't really expect the kindness she gave me she really made me feel welcome
Kayla was great and they were very helpful
Access was easy and the unit was clean when we arrived.
Jackquline was very helpful and kind.
Awesome service! The process was quick and efficient. Everyone was helpful but Ms Jackie was exceptional. She took her time to show me more than one unit and ensure that I got the unit I wanted. Thanks again Ms Jackie.
Ms. Jackie’s customer service skills are top tier! She is professional and goes above and beyond to get the job done! ☑️
Came to public storage and Jackie helped me. She was amazing and thorough and she walked me through everything. Very professional and i will be referring others!
Ms.Jackie helped me . She has very good customer service skills . She got me in and out efficiently.
I needed a unit asap and Jackie helped me a lot!!! She was awesome and walked me through different units. 100% recommended and great prices too!!!
Thanks Kayla for all the help with getting the right information and let me know exactly what I needed. I will be back your way if I need anything else. Love your professionalism.
"Great experience with Public Storage! The facility is clean, well-maintained, and easy to access. The staff is friendly and helpful, always ready to answer any questions. The rental process was quick and hassle-free, and I felt that my belongings were safe and secure. Highly recommend for anyone looking for a reliable storage solution!"
Al… was awesome! He helped me when things were not set up online! He took an extra time making sure I was set up correctly! Man I would have went to Extra Storage if it was not for him! Thanks Al!
When i did my reservation through the call center they guaranteed a 6x6 would be available at this facility. Upon arriving they did not have any available, The property manager on duty AL was able to help me move into the next size up and for the inconvenience was able to keep the larger unit at the same price i would have paid for my original reservation. Kudos to this property and the manager
Manager contacted me and apologized for the mistake and made the deal for me to stay at this facility...Great job on solving the issue...
Went to this location looking at units for a friend, AL the manager on duty was informative and answered any and all questions I had. Definitely will recommend to friends and anyone looking for storage
My experience with Al was quick and efficient. He answered any and all questions I had about storing at his location.
I came by just to look around and left with a Unit. Al was very helpful, and knew exactly what i would need when i was ready to store
Had some issues with my unit and Al was able to figure them out and as a courtesy he able to help with my rent.
Happy with service Al provided
Al is good and fast happy with services provided
Al was very informative and helpful
Al is super fast and was a lot of help
Shay was such a great help!! She went above and beyond to assist me. I was having issues with the storage unit I originally purchased but she was able to transfer me to another storage unit easily. Shay made sure I was happy and handled my issues with a smile on her face. She made me feel at ease. Thank you Shay!!!
Al is a amazing employee, Very helpful and i walked away extremely satisfied
Came by to look at units because I'm moving to the area, Al walked me through each step of the process and made it one less stressful decision to make when it comes to storing. He was straight to the point, knowledgeable and professional.
Stop by and miss Julie help me with all my concerns 😄
Helpful customer service from Sam thank you for all the help.
Ebony is so knowledgeable and kind. She's been very helpful and made sure u got the right size for my needs.
Shay was amazing and very helpful !
Ebony is great!!! Whenever I need help with something...especially the app....she is always willing to lend a hand.
I just want to say that the property manager Ebony at my location is awesome!!!! She’s a really nice and helpful person.
Inquired on a new unit and the agent was very courteous and professional. The facility was also very well maintained.
Lenssa and Ebony are great
Good storage business. Good value. Easy access.
My husband and I rented out a space today. Ebony, the receptionist was amazing. She was very professional and efficient helping us get into our storage! She went above and beyond! Thank you, Ebony you are awesome!
Andriel at public storage located at 1795 Cobb Parkway was amazing. She displayed great customer service. She was very patient and thorough through the whole process. She demonstrated courtesy and compassion. I recommend future customers to visit this facility thanks.
Came too see a space, very nice people working there, professional.
Amazing! I recently received the best service over the phone with Andriel from this location. As I currently rent from another location and have for 4 years, that store being of a different district but less than ten miles from Andriel's location. I have to say that I have never had anyone explain and take the time to answer many questions and offer insights and just explain very thoroughly and patiently to myself who basically called in frustrated and angry about charges and no access to my unit. This is by far the best experience I have had and a great contrast to my current locations manager who seems lazy and lazier. I would have never got this kind of help from my location from the location manager or the associates who relieve and fill in their on her off periods as it seems to spill over into those as well. I could not receive a call back when I had questions that the store manager or associates could not answer and for Andriel's patient, knowledgeable, professional and kind help I am ever appreciative.
Thank you
Formally irate and dissatisfied, currently satisfied and redeemed customer.
Andriel was so nice and explained to me everything the right way and made sure I understood that I my things I was storing is very safe here
I've been to a few storage units around Atlanta and not always had a good experience. But here Andriel took great care to find the best unit. Service was super fast! Thanks!
Reliable place. Keeps your the place safe, clean & secure.
Excellent customer service, nicest staff in the industry, safe place to keep your stuff
Vita was very helpful today with helping us find a unit. She was very kind, patient and professional. She told us everything we needed to know and appreciate it her time. Thank you Vita for helping us we really appreciate your help.
Vita give me all the information I need, with a friendly smile Vita help me pick the right storage unit sized.
Answer all my questions, I have to said it’s nice to do business with a professional and great personality like Vita I’m glad to found you
Thank you
I just wanted to say thank you to Ebony, Luvenia, and Lennsa for helping me out today! Everything was great and I was treated like part of the family. Thank you!
I had the best experience at this location. The customer service and concern that the young lady Ebony showed me is something that I will cherish. I love that they keep the property clean I feel comfortable leaving my possessions with them
Ms.Wiley is always a pleasure working with, bubbly personality and caring and helpful and understanding. We need more people like this in customer service.