Please update your browser.
Thank you for visiting PublicStorage.com! We noticed you are using a version of a browser that we no longer support. To have the best overall experience
(and avoid issues while making reservations or payments), please click the links to the right to upgrade your browser to the latest version for free:
You can change your password from the Contact Information section of your online account. Passwords must be at least 7 characters long. If you forget your password at any time, click here and we’ll send you an email so you can reset it. For this reason, it is important to keep a valid email address on your account.
If you have a username that isn't your email address, this was provided for your convenience and cannot be changed. However, you can always use your validated email address to sign into your online account.
You can specify which email notifications you'd like to receive from the Contact Information section of your online account. These optional notifications include: Payment Reminders, Payment Receipts, Monthly Invoices, and Special Offers and Promotions. Please note: Some important notifications are standard. For example, we will always notify you if your account details change. For this reason, it is important to keep a valid email address on your account.
If you specified that you are in the Military at the time of your move-in, this information should already be on file. If your Military status should change after you move-in, you will need to visit your Public Storage location and present your Military ID to your Property Manager to update your records.
After you vacate your unit, you will have access to your online account for 90 days. After 90 days, your account login will expire. However, if you make a new reservation or move into a new unit within those 90 days, your account will remain active.
You can schedule your move-out up to 60 days in advance from the Storage Unit section of your online account. You can also change your move-out date at any time.
Yes, you can add up to 4 people from the Contact Info section of your online account. You can also change or update these names at any time, or choose to restrict access to only yourself.
For your benefit and protection, insurance for your stored items is required. A convenient and affordable way to get the insurance coverage you need is through the Orange Door Storage Insurance Program - a customized insurance policy created specifically for Public Storage customers. You can purchase this insurance online from the Storage Unit section of your online account or by visiting www.orangedoorstorageinsurance.com. Your renter's or homeowner's policy may also provide the coverage you need, so check with your insurance agent.
Yes. The contact information on your account is not used for billing purposes. In fact, we will never ask for a billing address when making a payment online. When paying by a card payment method, you will only need to supply your card's security code to verify payment.
You can pay your monthly bill from the Payments section of your online account. If you'd like to set up a recurring payment, you can sign up for AutoPay and we'll automatically debit your bank account or charge your VISA®, MasterCard®, Discover® or American Express® card whenever your monthly payment is due. You can also visit our mobile site and pay your bill on the go with 1-Click Bill Pay.
AutoPay lets you pay your monthly bill automatically with a card payment method or by direct debit from your checking account. On your monthly payment due date, we'll automatically debit your bank account or charge your VISA®, MasterCard®, Discover® or American Express® card. You can sign up for Autopay by clicking here.
You can sign up for Autopay by clicking here. You can also turn on AutoPay when you make a payment. To do this, simply check the "Turn on AutoPay" checkbox before you confirm payment. This will sign you up for AutoPay using the payment method you have specified.
You can turn off AutoPay by clicking here. Please note that if you delete your payment method for Autopay, it will be automatically shut off. Also, if you use a card payment method for AutoPay and it expires, this will also cancel your AutoPay. We will always try to notify you via email if your card payment method is approaching its expiration date, so it's important to keep a valid email address on your account.
Public Storage is the leading provider of storage units for your personal, business and vehicle needs with thousands of locations nationwide. We offer a wide variety of units and sizes available with no obligation and no long-term commitment. Call today at 1-800-688-8057 for a free reservation and get your first month for just $1.
†Subject to change. Offered only on selected units. Subject to availability. This offer applies only to the rental fee. Other restrictions, taxes, and fees, including an administrative fee, apply. See contract for full details. Promotions good for new customers only. Not available on transfers or additional spaces. Pricing subject to change. Reservation required to guarantee price. Actual unit sizes may vary from approximate size estimate. Please inspect any unit before renting. Online pricing available only for online reservations and rentals. Not sure about the size you need? Don't worry, online pricing discount will be honored for any rental originating from an online reservation.
†Terms and Conditions - Reservation Deposits: A non-refundable reservation deposit is required for some reservations. This deposit will be applied as a credit to rent after move-in. Reservations are valid only for the reservation period specified. Payment of a reservation deposit guarantees a unit's availability during the reservation period for the price listed at the time the reservation is made. In the event a previously reserved unit or similar unit becomes unavailable, you agree that your only remedy is a refund of the reservation deposit. Otherwise, failure to enter a lease for a Public Storage unit within the reservation period results in forfeiture of the reservation deposit.