Public Storage Self-Storage Units at 9201 E Tanque Verde Rd, Tucson, AZ
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Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
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5'x5'Online only price$ 25/moSmall 5'x5'- Inside unit
- 1st Floor
$ 25/mo $ 25Best Price Label2 units left! -
5'x5'Online only price$ 40/moSmall 5'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 40/mo $ 40Best Price Label2 units left! -
10'x10'Online only price$ 74/moMedium 10'x10'- Outside unit
- Drive-up access
$ 74/mo $ 74Best Price LabelHurry!
Nearby Self-Storage Locations
Self Storage Near
7990 E Tanque Verde Rd
Tucson
AZ
85749
Self Storage Near
7825 E Speedway Blvd
Tucson
AZ
85710
Self Storage Near
121 N Houghton Rd
Tucson
AZ
85748
Self Storage Near
1159 N Columbus Blvd
Tucson
AZ
85712
Resources from the Help Center
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Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Tanque Verde Storage Units Near Catalina Highway
This Public Storage in east Tucson, on the north side of Tanque Verde Road just east of Catalina Highway, offers a great selection of cheap self storage.
Indoor storage units, outdoor storage units and climate controlled storage units come in all different sizes to accommodate nearly any haul.
Heading out to the trails and hot springs at nearby Agua Caliente Park? A 5x5 storage unit can make getting ready to go a breeze, when storing backpacks, hiking boots, blankets and towels all in one place for a quick pick up on the way.
A 10x10 storage unit is a great place for residents and seasonal visitors to store larger recreational gear, including skis and snowboards for winter trips up to Mt. Lemmon, as well as equestrian gear, bikes and more.
For families near the Bear Canyon, Catalina Highlands or Sabino Vista communities who are getting ready for a home remodel, a 10x20 storage unit can hold the contents of an entire four-bedroom house until the dust settles.
A convenient east Tucson location, with quick access from Speedway Boulevard, Houghton Road or Pantano Road, this Public Storage is an ideal self storage spot for residential or commercial customers in the area in need of a little – or a lot of – extra space.
As the greater Tucson area continues to grow, more and more folks are heading toward Tanque Verde for a bit more room to breathe, while still being close to the city's urban amenities. Public Storage is proud to serve this community with friendly customer service, a variety of moving supplies for sale and excellent self storage options, 7 days a week.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 267)
I want to thank Lacie at the Tanque Verde location (9201) for going above and beyond in customer service. She found a key that was unrelated to the storage facility, looked into it and found that we were the only ones in the area in the last day. She called me right away and I was able to identify it. This was a very important key that would have been difficult and expensive to replace, I didn't even realize it was missing. Thank you Lacie for the excellent customer service that went above and beyond the usual care of her facility
Thank you Lacey! So helpful and kind.
Lacy was great with the move in. Gave me all the information I needed.
Lacie went above and beyond with providing exceptional customer service. I’ve spoken with her several times over the phone before making the cross country trip to vacate my unit that was there for 11yrs. The vacate process was seamless and it was such a relief to be able to wrap this up during my limited time in AZ. Thank you Lacie for your help!
Kudos go out to LACIE for exemplary customer service skills and maintaing a spotless facility.Thank you.This process has been painless.
Lacie is amazing and very helpful will recommend this location to anyone
Lacey at the Tucson tank Verde facility was awesome today your whole company has been great but she was exceptionally nice and went out of her way for us today.. Post make sure she trains everyone thank you
We have been renting here for a couple years. Lacie has been most helpful and accommodating to all of our needs. She is fantastic to deal with and has a true customer service attitude. The units/grounds are clean and well kept. We feel our items are secure and the climate controlled units are worth the minor extra cost.
Lacie was great fast and very helpful
Went to Public Storage to rent a unit and Lacie was extremely helpful. She made the whole process easy and provided amazing customer service. The whole place is so clean and well kept. Highly recommend!
Great service friendly staff Lacie Avilez was a big help!will be recommending to everyone
Lacie was awesome!
The manager was very helpful!!! Great to deal with
Lacie was helpful and friendly.
Had to find a storage unit to put some of my furniture in for me and my roommate. Called the Tanque Verde to see if they had the space and thankfully they did. Lacie helped me out tremendously even though I was on a time crunch to get everything done. Walked me through everything and answered all my questions.
Having had prior experiences with self storage facilities over the years, I was totally surprised and pleased with the professionalism and courtesy that Lacie showed today when I opened a new account for a storage space. I know it can be a trying job sometimes but she was so upbeat and informative I felt like family and that means a lot to me. She took me through the signup procedure, explaining all the nuances of the contract and "rules of the road" and took me to see the space to make sure I knew where it was. It was clean, well lit and ready to go. I was also surprised by the way she expressed her pride in keeping the entire facility neat and clean, even to the point of apologizing for a missing cart and knowing where the others could be found. Reality is, Public Storage is an extension of your home and often personal items end up being stored there for various reasons and it is comforting to know that folks like Lacie are looking out for the renters' best interest. It is sincerely appreciated.
Lacie was such a wonderful help! Very kind wonderful customer service! I highly recommend this location!
Absolutely great service and clean units! Highly recommend for both short and long term storage!
Lacie was awesome very helpful , patient and made sure we got exactly what we needed. I would recommend this storage place as long as LaCie works here.
Lacie was very helpful and went out of her waybfor me
Very clean
Maria was a great help yesterday when I went to the store answered all my questions
Lacie was super helpful and informative! Great storage place
Lacie is always super helpful and has excellent customer service during the time I'm there. Hope she stays forever ❤️
Lacie was an amazing help when it came to answering all my questions and getting me situated! Her customer service definitely made this a pleasant experience.
Helped my dad find a unit for his car
Lacey, was a huge help! Friendly and answered all my questions patiently. Recommended
Chas was great!
Mi esposo y yo rentamos un local aquí, la manejadora fue muy buena y ayudo con todas nuestras preguntas. Súper recomendados!
Val is very pleasant to work with. She's patient and answered all my questions!
Sam A. was really nice and always says hi when she sees me on property.
Outstanding customer service with Samantha A. She loves her job and cares and it comes through in her interactions with the customers. Thank you for a great experience on Saturday.
After only 6 months, Public Storage raised my rental rate from $190 a month to $260 a month. Unfortunately, notification was sent to the wrong address so I was unaware of the increase until I received my credit card statement. As we are retired and on a fixed income, this was an increase we simply could not afford I called and spoke to Samantha B. who immediately disputed the increase for me. Within 24 hours, my rate had been restored to the original amount. 5 stars and huge kudos to Samantha B. & the Tanque Verde/Bear Canyon branch, 1 star to corporate for their outrageous price increase after only a few months.
Great customer service from Cody! He helped us choose the perfect size unit and took the time to answer our questions!
I have been a long time patron of this facility. Although I have moved farther away from this location I choose to continue my service here. The premises are clean and secure, I feel safe when I am accessing my unit. The staff really do care about their clients. Samantha A, recently contacted me to review my account. Through our discussion she was able to make an account change that will greatly help me. It is this kind of service that makes me glad I store my valuables here.
Such a great experience! Samantha A. was very kind and helpful and takes excellent care of the property and units. Was amazed on how clean everything is and the pricing is very nice 😄👍🏼
Brittany was aaaawwwwwesome 🙏🏡🏜️
Brittany was the nicest person ever!
Always love going here! it's always clean, and tidy . Donielle is always very helpful no matter what my situation may be..., this girl is a blessing ! I wish there were more people in this world like her 👍.I have never left without a smile on my face!! Thank you, Donielle
Too expensive
Great service at the Speedway location. Samantha S was so helpful and took great care of me. Highly recommend
Samantha was wonderful in being willing to stay extra time to make sure she provided the best possible customer service rather than forcing us to do it online. It was a great experience.
Donielle was amazing thanks for the service.
Do not rent from this place! Not only did they raise the prices after 6 months.. We paid for AC unit and the last 5 months its been broken and they keep giving me excuses and say they will call and follow-up ..never hear back..No reduction of price...they offer to give you another unit but its up to you to move or hire someone to move a houseful of furniture! Terrible customer service!
Worked with Donielle today, and had a great experience - better, in fact, than with staff at the other Public Storage locations I also visited today. She was knowledgeable, no-nonsense, and a solid rep for the company.
Give donielle a raise!!!! She kept me and my guys happy and hydrated for two days she is very appreciated
Absolutely love this property, ßthey have Amazing customer service, Danielle Makes everything so easy m mand your experience painless I HIGHLY recommend this property if you're looking for a safe place to store your belongings!
Donielle was so helpful making sure I picked the right unit, she goes above and beyond!
Donielle Walton at the Public Storage on 9201 Tanque Verde was extremely helpful and patient while helping me figure out what I needed. She is a rockstar!!
Donielle was very professional in answering a question that we had regarding our storage unit. She deserves a thousand stars!!!
I honestly picked the best storage unit to use. Donielle and Michaela are so positive and more than willing to help with even the smallest things. Michaela was quick with setting me up and answering all of my questions in their entirety when I first was setting up my storage unit. I had an issue accessing my storage unit and when I called the office Donielle was quick to hop into her golf cart and come down to assist me. I’m glad there are such nice people working here! I got lucky with this public storage location.
Brittany was Outstanding and Extremely helpful!
Michaela was the girl at the desk and she was very polite very nice we shared a few laughs and after I rented a storage container I found out I need a bigger one so she was very helpful very delightful too work with I appreciated her very very much cuz I had such a stressful day
Donielle was professional and made me feel welcome and had great knowledge of using apps, rates, sizes of units. Being a business owner (trucking), it's good to see great customer service out of staff. Even though they didn't have a 10 x 20 available that day, I will be back at the end of month when available. Great staff!!!
Very helpful staff clean space very organized
Very nice employee Donielle was a gem Thank you !!!
Danielle Is so pleasant she was very helpful and asked all the questions I needed ..thank you so much unit is 👍
Mistakes happen, and ultimately the district manager resolved the issues I was having in a straightforward manner. Dealings with the staff have been convivial, if not always productive. All in all a good facility with friendly staff. My advice, as with any business dealings, keep your own records and make notes.
Went in and got some packing items today and Kaylee was so helpful! I wasn’t sure what I wanted and she definitely lead me to the right items.’
Kaylee did an amazing job today with helping me on this journey of moving and making it stress free on me and my family! Highly recommend this place!
Was the only place I could find with availability but great place and convenient to get into and out of.
I specifically I asked for a climate controlled unit. However, I was given a sweatbox and told that it was too bad I was going to be refunded or given what I paid for! Like many other companies nowadays this place is a complete scam. I need to work on some things and get some things stored however I’m not into sweat boxes. This place is horrifying
It's a storage unit. It appeared clean. I was just helping someone move so I don't know anything about the people there.
Best public storage I've ever used and I don't plan on going anywhere else.
Your employee Mariah was very helpful and sweet! I had the best experience and got all the information I needed
Was very happy with the service I got. Michelle was very helpful on building and setting up a new profile with them so I could get moved in. Looks the setup of this facility and layout. No problems with my unit or where it was.
JD was most helpful. Prices are good and the facility is clean. I would recommend this to anyone looking for a great storage company
Nice storage place.
I rented a storage space for over a year and never had a problem. The staff are very responsive and attentive. If I ever need to rent a storage unit, it will definitely be with the Public Storage.
this public storage has the BEST customer service and super reasonable rates!
Very clean storage and very nice employees ! Couldn’t be more comfortable there
This public storage is one of the best in Tucson The facility is so clean and they are so professional! I would like to personally thank Mariah for helping me out when I needed to get my stuff into a place highly recommend this Storage location!!
A little expensive but great customer service and clean easy to get in and out
I came in just asking pricing when I was moving couple days ago, which was actually great pricing. Definitely will be back. Not only for pricing but also there was this young girl about my age and she was just so great. I love when I see people who actually care and like their job, their sincere and genuine. It’s oddly not found anymore. I think her name Mariah? Idk but overall great, will be back. 😁
I’ve had a membership with Public Storage for a couple years now and all I can say it’s been Excellent service non stop.
The property management is amazing
Decided I finally needed to unload the closets in my house and get a storage unit. With all the madness going on right now though I wasn't super excited to have to try and figure all this out. I called this location and spoke with a female attendant and got all the info. She promised to help me figure this all out in the easiest way possible. When I arrived, she said her name was Mariah and she was amazing. She answered all my questions and got me squared away so easily I couldn't believe it, I was so happy she was helping me. I will always recommend this location for quality of units and customer service as long!
The property manager Mariah is absolutely amazing! She was super attentive and kind! My last minute hectic move was made easy when she helped get me set up with a storage unit!
Great safe place for storage very clean and organized 👍
Great customer service, staff is so nice
Property manager is amazing there very helpful and always puts me in good spirits when I pop in thank you Mariah
Absolutely one of the best customer service experiences I’ve had in a very long time. The lady upfront is so sweet and so kind. She listens to your needs and she listens to what you were looking for. The complex is very clean very well supervised and is a great location because it’s off of a less busy road.
The units are very nice and clean and the property manager Mariah was awesome! 👍🏻
The lady was very helpful and friendly. She seemed to know her job well and took care of our needs with no trouble.
Alec was super helpful and knowledgeable about the property.
Wonderful customer service and availability of the unit I requested. Place was spotless and we had no issues getting in and out of the unit. Very friendly.
The units were nicely maintained & the staff was helpful. The location is great for anyone who likes to camp up Mount Lemon. There is an Ace Hardware, grocery & plenty of other stores nearby
Joh was most helpful getting us lined out for our storage unit. He made sure it was clean and tidy, and that we were completely ready to start moving in. He went the extra mile, which we appreciate!
Horrible management
A great place, I would not go anywhere else. Great staff and very professional.
Great place and location!! Alec, the property manager, was excellent!! Great customer service and explained everything very well. The storage unit was clean and price was very reasonable! Thank you, Marie
Charlie is the best. She is very helpful!
Mariah was such a delight, this property is well kept and her service was outstanding! 10/10 recommend!
Friendly, professional staff. Affordable, secure, clean facility with easy access to the storage lockers. Highly recommended!
Went to rent a unit there Saturday, and was not disappointed! Fair price, helpful staff, a wealth of useful information...feeling thankful. :)
Anissa was very friendly and helpful. I had everything ready to go within minutes. Great Service and no worries.
This was our first experience with storage space rental, and Mariah made it so easy. She thoroughly explained all the options and processes, showed us the unit we were interested in, and helped us get started. She was friendly and so helpful. I highly recommend it!
Went today to rent a 10x15 unit. Was greeted by Jesse. He was very knowledgeable and helpful in helping me choose the correct size for my needs. Also when I walked in, the sales office smelled as if he just cleaned the floors and displays. Definitely a superb experience
What a wonderful experience. Bella was very helpful assisting me with my payment today. I have been storing here sense 2009.
Needed to store a couple items this place was recommended by a friend. Bella took excellent care of me very quick and efficient. Got me in and out in no time.
Nice place.
Very respectful and helpful both managers Bella and Elaina helped me get exactly what I needes.
Units are in great condition. Elaina was extremely helpful and friendly.
I went to Public Storage today just to get some information on the units, pricing and what was currently available. Overall my experience was fantastic. Guillermo answered every question and concern I had, showed me the units that we’re currently available (which out of every storage facility I’ve ever been to, this property was the most well kept and clean that I’ve ever seen, it was amazing). Guillermo was real professional and courteous the entire time I was with him. I look forward to come back and rent with him, and Public Storage soon. Highly recommend this location
Very friendly service. Clean as well. The one named Jacob was very polite and respectful and answered all my questions to my liking.
Great people really helped my wife out
I was helped by Jacob. He was very professional and personal. He was very informative and helpful. The office and space was very clean. Highly recommend this location.
Service was fast! Very helpful and explained everything I needed to know.
Went in to pay my bill for the speedway location. Awesome that I can go to any location and make my payment. Thanks guys!!
Came into buy some boxes a while back and Jacob helped me get everything I needed. Thanks Jacob!!!
Excellent storage facility (best I have ever experienced, and being military I’ve had several at different locations across the country across the country). This facility is secure, clean, and superbly maintained. In the office, Jacob is courteous and very professional. He is very friendly, which really helps puts customers at ease and feel welcome, and most impressive to me me he is very adept at resolving any issues creatively and promptly. This site is one you should highlight in your promotions.
Excellent service. Property manager is always accommodating and professional. Nice people to work with! Keep up the good work.
Property is very clean and manager is very helpful
Thanks again for the help!
Thanks Jacob!
Jacob was very helpful and friendly in helping me select the right types of storage facilities I needed.
Jacob is amazing. Courteous... kind... and was willing to wait for his lunch break to make sure I could get into the new storage space.
Outstanding customer service! Jacob is very helpful & friendly.
Jacob was very friendly and professional. I rented a 5x10 unit quick and EZ.
Jacob was helpful in getting me in and out.
I have been a tenant for several years and have always received courteous service. At present, Jacob is a treasure; always punctual, responsive, friendly and very professional. The premises are clean and the access hours are great.
Saturday Jacob hooked me up with the last 5x5 room. He is a Great Employee and I left very Happy. Thx Man
Awesome facility always well kept and clean. Jacob at the front desk was a great help as well and had excellent customer service.
Good service friendly people responsive and storage area is clean as well as the office always willing to help
Jacob and Guillermo were both very informative and helpful getting my mom set up with a storage unit. Very patient and happy to answer any questions we had. The property is kept up very nicely and the storage units are in great shape. Thanks guys!
Linda was a big help. Nice and a real life saver!
Very clean and affordable. Jacob at the front desk is very friendly and always seems to be patrolling the units and cleaning the area. This made me feel that my belongings were safe.
Jacob was super helpful and a great facility!
A 3-month rental turned into an 18 month rental for nearly all of my son's belongings. We were fearful that packrats would destroy the fabric furniture and clothing and the sun would melt the "leather" furniture. BUT TO OUR DELIGHT EVERYTHING WAS IN PERFECT CONDITION. We lost a few candles and the rubber backing on bathmats came loose, but other than that everything was perfect. Jacob and Linda took great care of us at move out, opening the office a few minutes early and promptly going through the review procedures. A bonus was the clean bathroom equipped with all the necessities and niceties including seat covers. Thank you P.S.
Jacob was great! Great service and friendly.
Goop place. Nice SAFE area.
Jacob and the customer service emploee that made my reservations were life savers! Not only to get a great deal, but to be open on a Sunday and having an emergency situation. I thank Jacob and your company tremendously!!
Jacob was thorough and very helpful. Great place
Jacob was awesome he helped in every way
Jacob was very professional and very thorough a great help the process was smooth and easy it was a pleasure dealing with this gentleman
Very friendly and extremely efficient. Highly recommend!!!
Jacob assisted us and made the start up quite easy and effortless. He answered all of our questions and was very informative and helpful. I recommend this to parents of students storing till next year.
Lisa was a great to work with. She made sure I had everything I needed. The location is great for me. Easy access, and nice, clean facility. I would highly recommend it. I just a went over today (2 months later) to get a second unit. Same great experience. I worked with Kevin, and he was exceptional. I got another unit right across from my first unit. He took the time to go over everything with me, and took me to the unit to make sure everything was good. I highly recommend this place! Back again this year to drop off some stuff. Jacob helped me update my profile and made sure I had everything right, so my auto payments would not be messed up. Great customer service.
Jacob is always so helpful he's such a great guy he's there every time I need them thank you so much for the excellent customer service
Great storage facility & close by. Jacob showed us several spaces & really helped us decide which unit would be best. Price was reasonable too!
Jacob is super helpful.
Great service. Clean facilities, reasonable prices on the storage unit and boxing supplies. No long term contracts ability to trade up or down for smaller or larger units as needs change.
A fine gentleman and knowledgeable courteous and in my opinion a great employee!!
Jacob did an excellent job helping me set up services here. He made it enjoyable and was not pushy with the sales. Great job! The location is clean and secure.
Lisa is amazing and so helpful. Its so. Nice and clean. Wonderful experience. Best place in tucson az to store your goods. Thank you Lisa for all your help
Awesome day and lisa was a great help and a friendly face to cheer the day up
Great price, clean, friendly staff. Highly Recommend Lisa help me with all I need. Thxs u!
Very clean and organized and the customer service representative Lisa was a huge help!
Great experience. Thank you Lisa for your professional assistance.
I love this place because the service is always great. The lady up front is great & super nice. Very helpful & informative :) plus she is cute & friendly. Love her tattoos.
Just signed on. Lisa was extremely helpful and friendly. I am pleased with my decision to use this facility.
Very clean and Lisa was super helpful!
Great customer service!
I've had my storage unit at this location for over 7 years and tried upgrading to a larger unit through the online reservation but come to find out those inquiring in person take priority over the online reservations. Aside from that, I still wouldn't choose another storage facility because the employees here are very professional. I've been to this location on a few occasions and have worked with both Lisa and Jacob. They're both very attentive to my needs and overall excellent customer service.
I rented couple days ago and Lisa Caley was very helpful she was amazing thank u I will recomend other
This storage facility was nice (for a storage facility); however, the purpose of this comment is to praise the young man that worked at this location, as you cannot speak directly to the manager. I suppose they work from home? Anyway.... I had the pleasure of working with Mr. Jon Foster at this location. This young man was very attentive and helpful. I cannot begin to explain how impressed I was with this young gentleman. Jon was responsible, knowledgeable, and kind - not a shmuck - simply, professional and kind.. This is a very, very unusual trait *(these days) in the customer service industry. If anyone in this company reads this post, I STRONGLY ENCOURAGE YOU to consider giving this young man a raise and/or a promotion. R. Kayser
If you need storage this is the place to go! We spoke with Jesse, he was very friendly and knew exactly what we needed. The property was clean and kept. They have great prices for the many different sized storage rooms.
Lisa answered our call right away! We recently moved from CA and was expecting storage at out apartment. Storage was not conveniently available at apartment ..but Lisa got our questions answered and got us in right away ! That allowed us to get Uhaul turned in on time! Thank you Lisa! Chuck and Pamela
As a business owner, customer service is extremely important for a company, and Lisa at the front desk does a terrific job. She's always pleasant to talk to. I would recommend this facility to anyone that's looking for a nice, and friendly place to do business.
The manager Lisa has been a great help to me and is a hard worker, friendly and competent. The people at my last storage facility were constantly sticking their nose in my business - Lisa is not doing that. She helps me any way she can. The grounds and units are clean, safe and secure. The neighborhood is nice and my favorite library is right next door.
I've had my stuff there for sometime now. I got to say that this place is secure, modern and easy to deal with. Special shoutout to Lisa in the office who had been extremely helpful and has made dealing with this facility a breeze. Thank you all so much!!!
Thank you Lisa for your outstanding customer service.Very profesional and happy and ready to anwser all my questions..Very clean ..I would highly recomend this place to my family& friends.....
Super. Great service and attitude. Very pleasant and helpful. Will recommend highly
I stopped in to look at some storage options. Lisa greeted me quickly and was fantastic to work with. She was very knowledgeable and helpful when offering me different options to fit my needs. I wouldn't go to any other storage facility after the service I received here. I highly recommend seeing Lisa for any storage that you need.
Customer service is outstanding it's a pleasure to do this every time I go into the office there's a big smile and what can we do for you. And the prices are astonishingly low
Friendly and helpful
Very fast professional help, clean property and the manager Lisa was so helpful and polite ,
Great service Lisa is amazing and patient as I couldn't decide which unit to rent. Very clean property would recommend it if you need storage .
One of the best experiences I've had with storage facilities. Lisa is an absolute joy to work with! When the size unit I really wanted wasn't available at this location Lisa offered to call the other Public Storage facility down the road - Super customer service. I choose a smaller unit to stay at this location. There are storage facilities all over town, a 5x10 or 10x15 is the same at everywhere. So what makes them different? The PEOPLE, it's all about the people and the service. I highly recommend LISA!!!
Lisa provided excellent service, was professional and extremely helpful. She made our most recent move much less stressful.
Lisa was so helpful I went in to make a payment she told me about other methods paying for a unit thank you Lisa!! Also she has the best smile very comfortable talking to her. Anyone looking for a good clean storage try Public storage ther awesome ☺
Lisa s is a great employee it is always the best experience I have .the store- is well kept and very clean she is very friendly she should get a promotion I come every month to pay my sisters bill and she always helps me she is very kind and courteous
I have had a 10x10 ft unit at this facility for a year now. In every instance when I needed assistance the staff has been extremely helpful and courteous. The facility is very well kept and managed. I consider it a very safe place to store my extra things; so much so that I usually sell items from this site rather than from my home location nearby. This past month I rented a second 10x10 unit to take care of some overflow from my old home in Texas. Lisa was on duty that day and made this add on a very pleasant experience. She added the new unit and set up autopay in record time. She was helpful in every regard and like all of the other staff members here, was very courteous. I highly recommend this facility if you are located in NE Tucson.
Lisa, was professional, quick and very very helpful! She got me in and out because my leader scheduled a last minute conference call today. Appreciate your help Public Storage, good call on your hiring and excellent Manager. Promote her and give her a raise. I never fill out surveys, but had to comment and make time for excellence. Charmaine was great too on reserving the spot for me yesterday. Moving from Miami and liking Tucson already based on the friendliness of your people.
Lisa was wonderful and informative. I was very happy with service and looking forward to renting and placing my valuable items Jeremy Thank you Lisa.
Great facility and staff! Caryn is very friendly and helpful in answering all my questions and assisting with anything I need.
Nice Clean air-conditioned property. Manager Lisa is super organized and helpful.
lisa is amazing always so friendly and helpful im glad shes there all the time and keeping on top of things thank you .such a clean well matained property
Lisa S. was great. She helped me get into a storage unit with no effort.
Lisa S. was a delight and helped us out a lot.
The person who helped me at the front desk, Wendy, was so great. She was so helpful and friendly. I would definitely recommend this storage facility to my friends and family. Also, the storage facility and grounds were so clean!
Wendy is great!!! So helpful and super nice lady! I am very impressed and happy with how I was treated here. Great safe location, nice caring staff! I was treated like family, and that means a lot! I highly recommend this location for your storage needs!
Great location!
Easy move in. Clean facility and good security.
Wendy and estelle are the best! I've had a tough time financially and they were both so understanding and even though they weren't able to give me special treatment, they didn't treat me like anything other than another human being going through a tougher thqn usual time. I'm not a number there, and it absolutely shows with those 2.
Clean, secure, affordable, convenient location, on-site management, friendly staff! Highly recommend Public Storage!
My hat is off to Mike at Public Storage. He showed up 30 minutes early to his shift, and was able to sort out my gate access code dilemma just as my movers showed up, saving me additional costs related to rescheduling the delivery. For this reason, I highly recommend this 9201 E. Tanque Verde branch of Public Storage. On the flip side, I am less than pleased with the corporate management of Public Storage, as they changed my gate access code without notifying me, and their main call-in service still indicates my former gate access code instead of the new one. Also the Public Storage website does not provide a convenient link to access the customer review feature. Thank goodness for Mike's responsive action today.
Great service! Wendy was friendly, knowledgeable, and professional. The facilities were clean and well kept. I have confidence that my belongings will be safe.
You had the boxes and moving supplies I needed for my home remodel. Thanks!
Wendy was a huge help! She was friendly, knowledgeable, and consistently polite. I couldn't have asked for a better person to be on duty.
Estelle was absolutely wonderful! We are moving from CA to AZ and rented a unit here at Public Storage on Tanque Verde.... Well, on the way we got lost in Tucson... We had to call Estelle a couple of times to find out where we were and how to get to the Correct Public Storage! She was polite, patient, and waited for us to make it to her before she left to do her duties.... A huge THANK you, Estelle... We'll see you again in a couple of weeks!
I needed storage on short notice, shopped around and this location was the best value and most convenient. Rachel could not have been more helpful. I stopped in during the morning and she was friendly, informative, helpful and explained the availability for the units I needed. Shopped around, checked the internet, signed up on-line (nice discount) and then stopped in to complete the process that same afternoon. A rain shower had soaked the golf cart, but Rachel was thinking ahead and had paper towels to dry my seat off for the ride to the storage unit. Very quick and accurate when completing all the paperwork. Made the entire process easy and painless. Well done!
Rachel at Public storage has been so helpful during our storage needs. We have been in the office on several occasions and always greeted with a smile. She has been so helpful. We are pleased to have this office close by. We recommend anyone needing storage or packing needs to go to Public Storage.
enjoyable
This is a very friendly place of business. Great place to store your stuff. Come on through they will take care of you.
Fantastic and patient service from Chas. She was terrific. Got what we wanted right away. Very easy.
Walked right in and secured the size I wanted quickly. Rachel was knowledgeable and answered all my questions. Clean and well maintained property. Check for online specials before you go in.
Rachel was very helpful in getting us into a unit quickly. We were very happy with how clean and accessible the site is for bulky items - no sharp changes in grade & plenty of room to maneuver.
I have been storing at this location since 2007 I have never had any problems here and the communication from the staff is great. If you need storage and want your belongings kept safe this is the place to store. Had a conversation on the phone with Nola and she was supper helpful!
Quick speedy professional
Nola was extremely helpful, led me through all the steps, showed me the property, answered my questions respectfully. The unit was clean, easily accessed. I would recommend this property to anyone.
I've never had to go to a storage place before but it was a piece of cake experience. Nola was so nice and knew exactly what I wanted I was in and out before I knew it! She answered all my questions and showed me the ins and outs. Highly recommend this location.
Chas she is really good in here job and she is very good tank you for your service
I needed some boxes and supplies to help my daughter move and store a few things and the folks at Public Storage helped me out. Very friendly and solid customer service -- they asked several questions and made a couple of suggestions to help make sure I had everything I needed and didn't have to make a trip back which I really appreciated!
Jennifer was extremely helpful in discussing my needs and helping me to choose the right size storage space. She seems very dedicated to her occupation. All who work at Public Storage should follow her lead! Jeff Bridge
Linda, the manager is very friendly and wants to help . The facility is very clean. I would recommend this Public Storage.
This lady is awesome ! Very helpful! Linda is perfect bought some products and she helped me as a girl figure out what I need.
Linda is a keeper! She provided extraordinary customer service. As I met her, she smiled, presented professionally and was extremely positive. I am a CEO in acute healthcare and would tell you she is a keeper. I will say your review site instructions and, perhaps, company and process need improvement. I am quite proficient with programs and found this entire process frustrating; you need to do better if you expect people to respond.
Linda is always quick, thorough, and kind when I have gone in to pay for my storage unit. Even when I waited for a customer in front of me another time, Linda had him laughing, smiling, and was professional. The office is clean and matters like insurance or buying a plastic mattress moving supply is kept simple & you leave happy from this location.
David and Joe are always so positive and extremely helpful. Their customer service skills are exceptional!
Great location. Clean. Easy access. No complaints. Linda is very pleasant to work with.
Linda is terrific: very professional, friendly and well-informed about the units. She explained everything to us very clearly and helped us get just what we needed. We are glad we found this storage facility. Thank you, Linda!
Linda was professional, informative, friendly, and courteous! Great service and facility.
I live on the southeast side of town and visited several storage facilities before choosing this one. Linda was the lady I spoke with and she was very helpful and knowledgeable about the units. I would highly recommend this storage facility.
Linda was very helpful in showing us the different sized units so that we would know which size would work for us. She was very thorough in making sure that we understood all of the terms and conditions. We are very pleased with our experience.
Very helpful service from Jennifer. We were able to buy the storage unit we needed quickly and easily. The security is great. Would recommend this place to anyone.
Both Lana & Linda greeted me today with a positive and friendly attitude..They both took care of my issue immediately..I have been a customer for about 6 months,and have been fortunate to get great service thruout!!Thank you!!
I have had a unit for over six months. Chris, Linda, and Lanei have always treated me with courtesy and knowledge. Easy access and nice units. Would recommend to anyone who needs storage.
Excellent service, clean units and good rates.
Jennifer is fantastic in the office. Very thorough and efficient. She knows her stuff and educates every customer so there is never any problem.
Excellent service, Joe was well informed, courteous and professional. Great clean units!
I reserved on line, which was very simple. Within minutes I received a confirmation call from Jennifer at the facility to answer any questions I might have. When I arrived at the facility, Jennifer took me to the unit I was thinking about renting. It wasn't exactly right (did not have an interior light) so she showed me other options. I found a unit that was perfect for my needs and was done in just a few minutes. Location is great. Jennifer was pleasant and helpful and knowledgeable.
Nice, fast service. Clean facility. Overall satisfied with the place.
Chris was great with helping me downsize from a larger unit I've had for 6 years to a smaller unit. He kept my contact info and called me as soon as what I needed opened up. He was courteous & professional on all our contacts. I highly recommend this location.
I kept a large amount of personal belongings stored at this location for several years, but recently vacated the storage unit. Throughout my use of the storage unit I found the operators to be friendly, helpful and professional. The service met all me expectations and more. In that regard I was particularly impressed with Chris. I would recommend the location to anyone who asked.
Amber was great. She took extra time to show and guide us through the appropriate unit size for our needs. Amber was knowledgeable, pleasant and funny!
Been using Public Storage for five years + Employees, especially recently Amber and Nola have been great.
I went in to get some boxes and Chris was very knowledgeable and helpful. Great honest customer service!!