Public Storage Self-Storage Units at 2224 Union Road, Gastonia, NC
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6
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
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5'x10'Online only price$ 70/moSmall 5'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 70/mo $93Best Price Label -
5'x10'Online only price$ 71/moSmall 5'x10'- Outside unit
- Drive-up access
$ 71/mo $95Best Price Label -
5'x15'Online only price$ 92/moMedium 5'x15'- Climate Controlled
- Inside unit
- 1st Floor
$ 92/mo $123Best Price Label -
5'x15'Online only price$ 94/moMedium 5'x15'- Inside unit
- 1st Floor
$ 94/mo $125Best Price Label -
10'x10'Online only price$ 95/moMedium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 95/mo $127Best Price Label -
5'x20'Online only price$ 97/moMedium 5'x20'- Climate Controlled
- Inside unit
- 1st Floor
$ 97/mo $130Best Price Label -
10'x10'Online only price$ 97/moMedium 10'x10'- Inside unit
- 1st Floor
$ 97/mo $129Best Price Label -
10'x15'Online only price$ 131/moLarge 10'x15'- Climate Controlled
- Inside unit
- 1st Floor
$ 131/mo $175Best Price Label1 unit left! -
10'x15'Online only price$ 134/moLarge 10'x15'- Inside unit
- 1st Floor
$ 134/mo $178Best Price Label -
10'x20'Online only price$ 155/moLarge 10'x20'- Outside unit
- Drive-up access
$ 155/mo $207Best Price Label1 unit left! -
8'x35'Online only price$ 234/moParking 8'x35'- Uncovered parking
$ 234/mo $312Best Price Label
Nearby Self-Storage Locations
Self Storage Near
3010 Riverwood Pkwy
Gastonia
NC
28056
Self Storage Near
2675 South York Road
Gastonia
NC
28052
Self-Storage Near Gastonia
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Gastonia Storage Units Near York Road
Public Storage in Gastonia features a wide range of self storage rentals, big and small.
Located on the southeast corner of Union Road and Hudson Boulevard, this property is just a couple of miles from U.S. Route 321 or U.S. Route 74.
The choice of indoor storage units, outdoor storage units and climate controlled storage units gives customers plenty of cheap storage rental options, while rental parking spaces for car storage, truck storage, boat storage and RV storage provide even more options.
Use a 5x10 storage unit to keep golf clubs out of the garage and easily accessible for trips out to Catawba Creek Golf Course year-round.
Businesses near Eastridge Mall can use a 10x20 storage unit to keep extra supplies, extra desks, chairs and inventory nearby, while families around Ashbrook High School can utilize a larger 10x30 storage unit when the time comes to pack up the whole house before a major remodel.
The gated storage area features key-code access and the property manager lives on site for additional peace of mind.
What began in the 1870s with roughly 200 people as a small train depot has blossomed into one of North Carolina's largest cities complete with great residents, great schools and plenty of recreation and entertainment options. As Gastonia continues to evolve, Public Storage will be there every step of the way with cheap storage units and great customer service to help handle the community's storage space needs.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 267)
She was very very nice and respectful! She was patient with me and my situation, handling it quickly with no problems! Answered all the questions I had with no problem. From the phone conversation to in person she was very sweet, I definitely recommend this location to any and everyone!!!!!!!!
Sherri was very pleasant, helpful & extremely! Highly recommended !
They're the worst storage unit company I've ever used. One that topped it all for me was the fact that while it was winter & cold outside 19° my wife's battery died on her while unloading the vehicle they have a rule that makes it so you can't enter the facility after 9 PM, I made it to help her around 20-30 minutes prior we had to wait on the tow truck to help us it passed 9 & the 24hr number we contacted told us it'd be fine just call back & they'd allow the tow truck to enter & help us out. Once the tow truck came it was a few minutes after 9 PM & they wouldn't let them in to help when called back. The lady was very rude & told us we would be stuck until the next business day which was absurd (they hung up on us multiple times and were very rude while it was too bad and our problem) I have a medical condition that requires medication & during this time they were provided with every bit of this information & still didn't care. We had to contact 911 for assistance "due to the medical condition & being so cold we had concerns about getting hypothermia. We told them this was a matter of life safety and she still hung up on us. The fire/rescue were dispatched to our location after 1hr 45mins & we finally reached someone who wasn't a hateful person & said they're not sure why the previous lady wouldn't have just opened the gate to allow help or simply let us out. More details of other incidents have been documented & will be updated on this review after everything is addressed properly. Wouldn't recommend this location to anyone. ☆1 is only because Google won't allow negative ☆on here.
Customer service is decent but I do feel I was being overcharged for my $387 a month
Very friendly service clean environment, clean surroundings, very helpful. Everybody couldn’t ask for anything more. The manager was very nice encouraging smile on her face as my wife said a very beautiful lady.
I've never been treated so rudely as I have by Laura. 1st of all shes NEVER there. You make appointment and she doesn't show for 2 hours. I asked her to connect me with a supervisor, she hung up on me. I called back stating that I asked for a supervisor not to be hung up on, my exact words, and she hung up on me again. After contacting action 9 news I had to leave a vm cause she refused to answer my call. So finally a supervisor called me being rude as I was being rude as well after being treated so poorly by Laura. I'm going to use my platform of 54k followers to blow this up as well as action 9 news. If your employee. Laura can't have good customer service and treat people better and actually show up for work then she shouldn't be there. I will never use nor recommend this location. I'm only sending out bad reviews. I can send you the video I created if you'd like to see what 54k people are going to see
Laura and Camero are so amazing. This facility is truly lucky to have them. I'm glad they are still here. They give each customer the absolute best service and they make you smile every time you come in. They always do their best and are such hard workers. You can't go wrong storing here with them.
I recommend not using public storage! They are trying to deny my refund on a unit that I canceled and didn’t end up needing. Been calling for several days trying to get my money they told me it would take 48 hours to process, then proceeded to tell me it would be on there in a couple days and I have now been waiting 7 days to receive my money and they are saying I may not even be approved to get my refund which is stupid because I never used the unit in the first place!!! So I do not recommend using this facility
The Best service at public storage clean, friendly, courteous and Laura and Camero was awesome.
Laura and Camero really helped me during my visit on August 31st 2023.
I loved her service. She explain everything for me, answered all my questions. She’s the best.
I have to say this location is the best, because Laura goes out her way to accommodate my needs for the proper unit that I needed. Also they work with you with incentives
I could not have asked for better customer service. I was stressing a lot that day and Laura was very kind and personable. Made the whole experience a pleasure. I truly recommend them.
Amazing communication. Laura was super helpful and friendly. 🌠🌠🌠🌠🌠
Laura and Camero are amazing. They helped me so much! Thank you!
Laura is AMAZING! She is always willing to lend a hand and ALWAYS willing to find out if she doesn’t know the answer. Thank you Laura .
Is overall enjoyable experience
Laura and Camero are the freaking best. They both provided amazing customer service. Laura I thank you personally for helping me in my chaotic situation you were my first breath of fresh air of the day. Thank you for being honest and transparent. God Bless the two of you. I can't thank you two enough
Great customer service definitely will go back
Excellent customer service by Laura and Camero
I was helping a friend move into his space. The Property Manager, Laura stopped by just to check on us to make sure the space was working out. It's not everyday that you find customer service past completing the contract, but she was great! After listening to all of the benefits Public Storage has to offer to make us feel confident in storing my items, I am glad my friend chose this location. I want to say thank you for helping to make this transition easier than what we were expecting.
The ladies who helped me check in and check out were friendly and helpful. I had no issue with reserving/ closing out. Process was a breeze. I rented a 5x10 indoor "climate control" unit which made no difference of having an indoor unit vs outdoor because the temperature was constantly freezing. You also need something large/heavy to prop open the doors because they don't stay open on their own from what we saw. My unit had a slight cigarette smell but luckily didn't stink up my stuff. The road to exit is rocky/bumpy too. It would be nice if they repaved it so people's stuff doesn't go everywhere trying to move. Overall it wasn't a terrible experience but could use improvement.
The layout is weird for me, and the exit isn't paved, it's gravel/dirt. I'm concerned about getting uhauls in and out. I will update after using.
Laura was absolutely incredible with assisting me during this process. Very outgoing, kind, and understanding! She went above and beyond in assisting me with the service at public storage!
Laura helped me pick out the right unit that I needed. She gave me all the details about rent and the app. She also brought so much joy to our conversation.
I went in there and talked to a sweet lady named Laura about maybe renting a storage unit earlier today and she was very helpful. If I ever chose to store my belongings somewhere this would definitely be the place
Laura has to be the sweetest and the most helpful worker at this location! My family and I appreciate her so much.
Laura was very friendly & provided exceptional customer service 💙
Nicole is the perfect office manager. I have been renting with them since September, 2022. She is always courteous, kind, patient, helpful, knowledgeable and informative. Please give her a raise. Thank you.
Laura was very helpful with helping me choose the right unit to store my things. She provided all the information and informed me of rent due date, their app so that I can get easy access to my unit as well as the insurance information so that my stuff stays safe and secure. Great customer service experience I look forward to using public storage to store my things.
Laura was very helpful went above and beyond for us I highly recommend this business 😊
Nicole was very helpful and extremely polite on helping me with me storage and was very fast at getting the paperwork done!
Very nice, had issues with the kiosk at the other location, Nicole was happy to help and got us through no issues.
Easy "check in" You can pay your bill automatically and never have to deal with anyone!
Front desk lady Nicole was awesome!
Nicole at the was very awesome and helpful!
Nicole is Awesome! She is So Nice and Helpful. I recommend this location. This is my favorite location.😁😁😁
Nicole is great!!
Nicole has been awesome to work with through renting multiple units! Great storage facility
Nicole was very helpful!!
Miss Nichole is the nicest person ever!
Went to get a storage building talked to the clerk Nicole at the union road location she was fast and helped me greatly and swiftly and explained everything to a t and got my rental yayyyy so awesome thanks nicole
Amazing experience!!! Very helpful walked me through the whole encounter. Thank Niki!!!
Nicole is nice.
So so
This is a difficult place to deal with, easy to sign up. The app doesn't work to pay your bill, they charge you $20 to take payment over the phone or you can go online and pay another surcharge for online transactions. So your last resort is to go to the building, you would hope that someone is there during business hours. Wrong! If your looking to spend money and get the run around and a head ache call Public Storage. We are taking our stuff and leaving asap.
Several years ago both the on site staff and cooperate staff where both more helpful and concerned with both their customers and the site itself. The place has fallen into disrepair. I don't even think they leave the office to check it anymore. Broken gutters, wasp nests over some of the storage units, and missing unit signs on a few units also.
Receive great service from Nicole. Would definitely recommend.
I went in to look at a storage unit today and Nicole was very helpful. Great customer service and answered all my questions.
They lie about the $1 first month! Charged me $50 on the 20th and then $180 on the first for a supposedly $187 space!! Then, to top it off, the regular monthly payment isn't the quoted $187, it is somehow $203. I can't trust a business that uses such unscrupulous tactics....can you? Also, they have a large dumpster, that your not allowed to use, as there is a note threateninga $10k fine if you do so. There is no light in the space, and you are NOT allowed to use power. If your needing a climate controlled environment, this isn't the space for you, as it's freezing inside. They will only allow you to store items worth and total maximum value of $5,000.00!! In a 10x20, my sofa was that much, so idk what you could even put in there to warrant that much room, that is valued less than 5k?? Also, the hours of operation are prohibitive. Plus they didn't want to take cash because the lady at the desk claimed the bank wouldn't take large bills?? The only positive is the place is clean. And relatively quiet. I will be leaving this company as soon as I possibly can.
Super friendly and great customer service
Matt promptly addressed my concerns and resolved my issues when I lodged a complaint about a contract misunderstanding.
Pay alot of money n it keeps going up on the price.
How can you cancel storage on line or can you
Nicole was awesome 👍👍
Easy people to deal with. Nicole is always helpful.
Nicole was nice and very helpful.
I stored my valuables in a "CLIMATE CONTROLLED" unit... as you can see from the pics attached that I DID NOT receive what I paid for ($191/month → in which they went up TWICE on my unit during the duration I used them...) the "climate control" for this particular location means 85 degrees (but OBVIOUSLY the unit was WAYY HOTTER) plus the leak that caused damaged was not fixed or maintained!! The unit also had black widow spiders (deadly) & black ants within... I asked why the unit wasn't maintained OR if the air conditioner unit broke → why not contact the clients to inform them so they could take proper action to keep their valuables safe?.... the answer: "we're not permitted to disclose that information to the clients." I stored my valuables at this location for 4 years & 4 months which equals roughly $9,932 (including $11/month for insurance) → 🗣 DO NOT WASTE YOUR MONEY FOR LONG TERM STORAGE AT THIS LOCATION!!! They DO NOT care about your valuables ONLY payments... their "climate control" units are BULL💩 and FALSE ADVERTISEMENT!!! Please make sure to look at other storage properties/locations before deciding on this particular Public Storage location for LONG TERM!!! It will save you THOUSANDS of dollars 💰💳💵 if you do!!!
$1.00 for the first months rent I was told would cost me $27.00 total I asked 3 times to make sure she said yes that's all, then it was $64.00 when I got their and rented it on the 8th of the month told them I would be out by the 7th got my stuff out on the 3rd and they're tilling I'm late. These people are crooks don't rent from them!!!
Don't waste your money It's advertised as climate control. It's not. Per my call to the rep to question why there was never any heat or air on I was told we don't guarantee a temperature. They heat to 55 degrees in winter and 80 to 85 in summer. That will not work for long term storage of furniture. If you check into one if their competitors and visit you will notice there is a unit on through out the day.
I rented several units at the location in Stanley a recent addition to Public Storage properties. The transition from old property own and security system to Public had a few glitches. April our rental agent did her best to see us through that period obviously caused by a corporate software mess up. All got straightened our in a few days and the new system has a greater security level which is great. Thank you April
5 stars
Jason was great and helped us determine the right size unit for us.
It was convenient
Nicole is awesome and Marcy is the best!!
Great place to put the overflow of stuff you can't fit at your house
Friendly staff, clean climate controlled units with good security precautions set up!
Nicole was very professional and courteous. 10/10
Nicole was very helpful. Will def rent here again.
The price is good it's clean.Customer services was pleasant
We made reservations online this morning through the public storage website and got our first month of storage for $1! We arrived about 3:00 and Marcie, the store manager had everything ready to go. She was excellent and went out of her way to make sure the unit was exactly what we needed. The whole process from web to store was simple and seamless. What really compelled me to write the review was the top notch service she provided. She is definitely the type of employee that cares about her customers and the primary reason I will be doing business there in the future!
Service is excellent Nicole
An amazing place. Nicole was very nice fast and welcomed me. I feel safe leaving my belongs at the place. All questions where answered. Thank you so much.
Nicole was awesome today. She was very informative. Great service.
Nicole has awesome customer service. Love her!
Nicole has great customer service! She is always friendly
Nicole did a great job. Was very polite, helpful, and courteous! Would highly recommend
Nicole was very helpful. Such a nice women
Nicole is great! Convenient location with easy access and clean units
Nicole always gives great customer service when I come in!
Nicole is very professional and knows her job. She was very helpful and answered all my questions. Thank you.
Jason was kind and answer all my question and informed on how to keep my belongs safe and dry.
I was really impressed by how clean this facility is. Nicole was so kind and showed me around. Great experience!
Courtney was excellent! I was trading out one unit for another unit and she was extremely helpful and thorough. She did everything by the book. And helped me through the process. She is extremely friendly and outgoing. A pleasure to work with.
Not climate controlled whatsoever! One big rip off!!!! A real pain to get into and out of the gates.
Courtney was super friendly and helpful! She made everything easy to understand. Thanks Courtney!
Nicole was very helpful in assisting us. She even offered us a bottle of water!
We’ve had this storage unit for 2 years — never had any issues — and as we were exiting the unit, we worked with Nicole. She was professional and friendly.
Nichole was great and fast
The service that I recieved from nicole was excellent..great customer service!
Courtney was great!!
Nicole provided prompt, excellent, quick and easy service when establishing our rental facility needs. Definitely would use again for storage needs.
Vary good people person and vary helpful would highly recommend this place nicole was vary nice and helpful good people like that need to be noticed
Nicole was very nice
Nicole is always so patient and kind with me. 2nd time I've stored here and I'm happy.
Ziarika, Courtney was very helpful i was a walk in guest and she had me in and out in about 15 minutes. Very knowledgeable about the property and company. Excellent customer service. Even was ale to laugh and share some funny memories.
Courtney was excellent! Friendly, efficient, and very helpful.
Nicole was so out standing with helping me today with renting my storage unit. She showed me the unit then she was excellent with going over my paper work. I truly enjoyed my service here today at public storage we recommend this company to my friends and family member. Once again I was well please with Ms Nicole she was well a 5 star team player for the company. Thanks Teresa Mauney
Manager Nicole is Great!! Very customer friendly
Nicole was great awesome place
Nicole at public storage on union rd gastonia nc, showed awesome customer service will be using everytime i need to locally move
Nicole was very helpful, polite and very professional. I am pleased with her customer service.
Amazing staff and service! I was very satisfied with how helpful, accommodating and friendly their staff was. Sheila helped me when I came to look at the unit, and then helped me fill out the paperwork. They gave me a great deal, the unit is nice, and the security looks great. Very satisfied!
The office manager Nicole was very friendly. Nicole was very professional and helped me with making my payment and answering my questions.
Nicole was a wonderful help. She was very patient with all my questions.
Great service and great location!
Nicole provides great customer service. Definitely recommend!
Jason was a great help!
Nicole has great customer service! Love storing here!!
Good job Ashley......Friendly
Jason was very courteous and helpful. He explained the process thoroughly and was very patient.
Climate control my butt. Its a hundred degrees inside my unit. Should have been much cooler than outside. Public storage never again.
Nicole has great customer service
I was running behind from a out of city move and Nicole was do sweet. She waited on me so that i could checks in that day. I would recommend this storage to anyone!!
Nicole was very helpful. She was curious of my time and very professional. The spaces are clean
Nicole gave great customer service!! Definitely recommend!
I went into the office and Nicole was was very helpful and polite. Any questions you have and or whatever you need help with she did it all. Nicole was great. Anything I need I would go to Nicole.
Nicole was awesome, thank you so much for all your help. Nice clean units, friendly staff!!!
Very nice store, wonderful staff.
Jason was extremely helpful and really nice. I appreciate all his help and knowledge. I would definitely recommend this property to everyone!
Great service. Jason was very helpful.
Nicole is excellent at her job! Very knowledgeable and professional.
Today we needed help and Nicole was really nice helped us and gave us a good deal to have our things here. Im glad we came here.
Great service. Nicole is very professional and very friendly.
I rented a storage area from these ppl and well I couldn't pay the high priced rent and so they throw all my family photos away, now I understand that when you get one of these you don't pay they can sale your stuff but that's not what this is about because I told them that, go ahead and sale my furniture and things but they throw my pictures of my grandparents there wedding and things like that now I can't get those back because they both are dead now and before that . I asked them to have my photos and things ready for me and of course they could sale what's left in there. They could have gave me my life long photo's of my family , things I can't get back and only the ones with family that they love and things like photos you hold close to your heart will be the ones that understand this. Well everyone who still wants to rent from them please don't store anything that means something to you like pictures of your deceased loved ones that you can't get back. Just don't want this to happen to no one else that treasures there family members ! My son and all the other young ppl that's growing up and needs storage will NOT use this heartless company. Ppl Grannies storage company is a good choice at least they care about you and understand how you feel. So check around please if you care about your personal items because trust me I have been in pain for years over this and it's NOT worth your storage needs to put up something so precious as memories and if the shoe was on the other foot and I was lame and heartless enough to threw there memories away they would feel and understand the same as I do . The one I'm referring to is the one on South York road.
Amazing place! Nicole did amazing
Nicole has great customer service as always!!
From:Mrs.Clark. Nicole showed wonderful customer service satisfaction.
Jason was very kind and answered all of my questions!
Nicole is very friendly & helps me anytime that I come in
Nicole was a very excellent person worked with me very well and helped me out very nicely
Nicole Great service
Great experiance today,nicole was very polite and helpful,thank u
The lady was very knowledgeable and kind
Brittaney was very helpful
Nicole provided GREAT customer service! And found me a great space! Definitely recommend!
Nicole was great to work with. The units and the main office are nice and clean. I would definitely recommend this Public Storage to anyone.
Great and effective
Great place been there for 2 years. Nicole is a big help.
So easy and fast. Great customer service. Super helpful!!!
Rented a few weeks ago with Nicole she was super nice and the property was much cleaner then other places I seen thanks for the help Nicole
Jason is a sheer pleasure to do business with. I love renting here! Go see jason today!!
Outstanding service, knows her stuff. Nice manners. Excellent with customers.
I came in to make a payment,and this young lady named Brittney was very helpful and very friendly,knows her job very well and if every person worked the way she does,it makes the whole experience alot less stressful!!!!
Jason Clodfelter was wonderful, informative and helped with everything I could have possibly needed!
Rented with David he was amazing and helpful also Jason was very knowledgeable definitely would recommend
The staff here always has a smile and a helping hand available to me when I need help with anything.
Nicole is one of the best customer service people I have met here in Gastonia & need more like her she was very patient, good listener, she answered all questions I would highly recommend her for anyone's company thank u
The gentleman behind the counter Jason...is very knowledgeable, friendly and helped me with all my questions...I am glad public storage has a employee with such a good attitude and willingness to help with whatever needs to be done. Thanks for a good experience!!!
Property is nice and well kept. Jason was very helpful and courteous.
Nicole was really great
Nicole is great! Property is lovely.
Great service. Friendly staff. Would recommend to anybody looking for rental space. Jason and Nicole are very friendly.
Nicole was very helpful! She answered my questions in a friendly efficient manner.
Nicole was very sweet and provided me with all the information I believed to be important. She helped me pick out the best unit to fit my needs. Thanks Nicole!
Clean units and pleasant staff. Smooth process of moving in and getting settled
Nicole was awesome! She was able to get me all set really fast with everything I need and all of my questions answered politely and professionally. I had a great experience! Thanks PS!
Thank you for been there for use
Every time I come in to pay my bill, everyone's very nice, especially Nicole! Very professional! !!!
the service here is great... thnx
Nichole is a great manager and was very hopeful in all my needs
Nichole is truly the best.thanks again 😆
Great customer service! Nicole was super accommodating! Would definitely recommend!
Terri was very helpful when I asked about units.
Went in to the office spoke with Nicole she was very helpful
Nicole rocks, what a great location!
Nicole is the lady I spoke with she was very helpful and she was also very professional I never had a storage be for but if I ever need a storage again I know where to come
Nicole was proficient and very professional! Safe and secure facilities with great rates and customer service.
Nicole was very nice and precise. I was very pleased!
Friendly and very courteous
Nicole was very friendly and helpful. Prices are competitive
We were looking for a unit to store a vehicle and household items. The associate "Nicole" was very helpful and knowledgeable with picking the right unit
Public storage has treated me with care and I am happy to be a customer. Today I payed my bill and Nicole has been great
Tiffany was awesome.
Great costumer service from Nicole!
Nicole handle everything very professional, and made it easy for me...will send my friends
Nicole what a great customer service lady, she was fast and very helpful. And I will always do business here. Thanks Nicole
Real good job, Nicole is really friendly.
I love coming in to this office Terri an Nicole are always nice when I come into pay my mothers bill.
The manager was a very sweet young lady. She showed us the unit and clarified everything we needed to know about our space.
Nicole was very good an professional thanks alot
Friendly service..went above and beyond to get me the best price!! Thanks for the fast service!
I very pleased with the service I receive when I come in pay my bill
Nicole provides great customer service and facility is great!
Nicole was wonderful great customer service!
Great place to rent from excellent customer service
Nicole was great. Thanks.
Best Storage and Box Store I've Found! I met Jason here. He is Awesome! He gave me a tour and brought up things I'd never thought about when it came to Storage. I've been by here to grab boxes before and help was offered, but not like this. Jason educated me on what made their boxes different from others and helped me to configure the best way for me to save! And he did all of this with eagerness, and a big SMILE! :-) Thank You Public Storage for finding such a great fit for our community here!
Great customer service. Excellent staff. Clean Facility
Nicole at the union rd branch was extremely helpful. Even tho she didnt have the storage that i needed she was able to find a location that was closer to me and fit my needs better. If i need storage again in the future i will most definitely contact her.
Nicole was very helpful with our visit today, she was very nice and explained everything excellent. Thank you public storage Gastonia
I have had an excellent experience with this place!! Ask for Nicole, she offers great customer service!!!
Nicole is awesome! She saved us money and was very pleasant.
My experience was wonderful and fast.
The units are well kept and clean and I really enjoyed how professional the staff is and how eager they are to help. Terri went out of her way to make sure my experience was a good one
I have to say out of all the storage businesses I have went to public storage was the best. I was greeted by Terri who was able to answer all my questions and then some in a professional manner. I would recommend public storage to anyone.
Nicole was very friendly and professional as she was showing me the property.
Went in to look for a storage unit. Nicole was very helpful and gave excellent customer service!! Definitely will recommend!
I came in with my husband to look for a storage space. Nicole was wonderful! Greeted us with a smile and gave us great advice on packing and what size we would need.
Great location. Keisha was really helpful
Everyone here was so nice even when I was upset and impatient. Keisha and Nicole were professional and sweet. Thank you so much.
Terri was great to deal with. Great location.
Outstanding staff and service.
Nicole is always great to deal with
Great service
Awesome Storage Facility!
Always great and friendly staff
Great facility. Nicole is great to deal with.
Great customer service!!! Nicole was very professional😄
Terri has been great to deal with. Really nice place.
Awesome service, D'Andre was great help very generous and very helpful. 5 Star service definitely.
I came in today and DAndre had excellent customer, he was very professional and kind. I recommend this public storage anytime DAndre is working. Nice and clean facility.
Contact with that front desk person makes all the difference in the world when seeking information. I want to say that Nicole and Keisha are the best at serving the public and giving complete information with no surprises at the end of your contract. They made me and my husband feel welcome and seemingly glad to have our business. I will most definitely recommend Public Storage at Union Road to all my friends and family. Mary Ann & Harvey Jackson
the storage unit was clean and customer service was excellent thanks to Keisha
this is a outstanding storage company I have had my stuff in storage for 6 months and have not had any complaints
Went to Public Storage met Keke, very helpful and courteous. Got a great unit.
Reneisha was great her customer service was exceptional. Not to mention the facility was clean and well put. I will be back to rent my unit when the time comes
Excellent customer service by William as most have said. Clean neat units with plenty of options to chose from.
William provided the best customer service experience I have had in some time. A very friendly & helpful person.
William was very helpful.
William provided me with outstanding customer service when I came in to make a payment. I will start making my payments from now on at this location because of him.
Amazingly Spectacular! Reneisha gives the best customer service I've ever received. She was really sweet the whole conversation, I loved the whole experience.
Awesome Rental!!!!!! Easy and Fast!!!!!
William is very helpful! He got us a very convenient unit and made us laugh while helping us!!
Excellent service! Keep up the good work!
Enjoyed my move in at this location Mario made my move in very stress free thank alot for good customer service
William did an awesome job. I would recommend this storage facility to anyone.
I was looking around for a storage unit and decided to stop by Public Storage on Union Rd. to check it out. Well I can say it's all good here. The units are clean and secure, and the customer service from William was awesome. William did a great job explaining all the details and he made it easy for me. No need to look anywhere else.
William was awesome. He provided friendly, courteous service and I would definitely recommend this facility.
Hey this meeka just rented with William he is the best
William was extremely nice and helpful!! Go and see him!!
Mr. Bill is very friendly! Come see him!
I just want to say the customer service I received from William was exceptional. He is very professional, answered all my questions and provided me with customer service with a smile. We need more people like him around. I have been to other storage companies and have not been very pleased until now. Thanks William :)
Extremely professional staff Great doing business with...
I moved from Charlotte to Gastonia and am super happy with this location. Great service!
Today my partner and I were enrolled at the Public Storage Units on Union Road @ Hudson Blvd near the Bi-Lo shopping Center. We were attended by Kim, and she made the experience a 5 star experience! She previewed a unit for us that was clean and a comfortable unit for us to clear out 'things' and have plenty of storage space. Kim was amazing and guided us through the protocol as we have never used a storage facility before. We have 34 years of things and mementos that we have not completely emotionally let go of at this point but felt that using a storage facility would help us to separate from the sentimentality and clear the clutter. Thank you Kim for being clear and answering our questions we had. You have made the transition from moving our 'stuff' to storage much easier...