Public Storage Self-Storage Units at 440 E Saint Charles Rd, Carol Stream, IL
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6
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
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5'x5'Online only price$ 26/moSmall 5'x5'- Inside unit
- 1st Floor
$ 26/mo $35Best Price Label -
5'x5'Online only price$ 27/moSmall 5'x5'- Climate Controlled
- Upstairs/elevator
$ 27/mo $36Best Price Label -
5'x5'Online only price$ 27/moSmall 5'x5'- Outside unit
- 24 Hour access
$ 27/mo $36Best Price Label -
5'x5'Online only price$ 36/moSmall 5'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 36/mo $48Best Price Label -
5'x10'Online only price$ 53/moSmall 5'x10'- Inside unit
- 1st Floor
$ 53/mo $70Best Price Label1 unit left! -
5'x10'Online only price$ 55/moSmall 5'x10'- Climate Controlled
- Upstairs/elevator
$ 55/mo $74Best Price Label -
5'x10'Online only price$ 56/moSmall 5'x10'- Upstairs/elevator
$ 56/mo $74Best Price Label -
5'x10'Online only price$ 66/moSmall 5'x10'- Outside unit
- Drive-up access
$ 66/mo $88Best Price Label -
10'x10'Online only price$ 67/moMedium 10'x10'- Upstairs/elevator
$ 67/mo $89Best Price Label -
7.5'x10'Online only price$ 71/moMedium 7.5'x10'- Inside unit
- 1st Floor
$ 71/mo $94Best Price Label -
10'x10'Online only price$ 74/moMedium 10'x10'- Inside unit
- 1st Floor
$ 74/mo $99Best Price Label -
5'x10'Online only price$ 74/moSmall 5'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 74/mo $98Best Price Label1 unit left! -
8'x10'Online only price$ 79/moMedium 8'x10'- Inside unit
- 1st Floor
$ 79/mo $106Best Price Label -
10'x10'Online only price$ 95/moMedium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 95/mo $127Best Price Label -
10'x10'Online only price$ 96/moMedium 10'x10'- Climate Controlled
- Upstairs/elevator
$ 96/mo $128Best Price Label -
10'x15'Online only price$ 106/moLarge 10'x15'- Upstairs/elevator
$ 106/mo $141Best Price Label -
10'x15'Online only price$ 115/moLarge 10'x15'- Climate Controlled
- Upstairs/elevator
$ 115/mo $153Best Price Label -
7.5'x20'Online only price$ 126/moLarge 7.5'x20'- Inside unit
- 1st Floor
$ 126/mo $167Best Price Label -
10'x15'Online only price$ 126/moLarge 10'x15'- Inside unit
- 1st Floor
$ 126/mo $167Best Price Label -
10'x15'Online only price$ 127/moLarge 10'x15'- Outside unit
- Drive-up access
$ 127/mo $169Best Price Label2 units left! -
10'x20'Online only price$ 166/moLarge 10'x20'- Upstairs/elevator
$ 166/mo $221Best Price Label -
10'x25'Online only price$ 174/moLarge 10'x25'- Upstairs/elevator
$ 174/mo $231Best Price Label -
10'x20'Online only price$ 182/moLarge 10'x20'- Outside unit
- Drive-up access
$ 182/mo $242Best Price Label -
10'x20'Online only price$ 186/moLarge 10'x20'- Inside unit
- 1st Floor
$ 186/mo $247Best Price Label -
10'x20'Online only price$ 254/moLarge 10'x20'- Outside unit
- 24 Hour access
$ 254/mo $339Best Price Label -
20'x20'Online only price$ 509/moLarge 20'x20'- Outside unit
- Drive-up access
$ 509/mo $678Best Price Label
Nearby Self-Storage Locations
Self Storage Near
499 Phillips Court
Carol Stream
IL
60188
Self Storage Near
111 Bridge Street
Wheaton
IL
60187
Self Storage Near
2023 Schmale Rd
Glendale Heights
IL
60139
Self Storage Near
412 W North Ave
Lombard
IL
60148
Self-Storage Near Carol Stream
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Carol Stream Storage Units Off of North Ave.
It's hard to beat the selection of cheap self storage at this Public Storage in Carol Stream.
Just west from the intersection of St. Charles Road and Schmale Road, this facility offers a variety of indoor storage units, outdoor storage units and climate controlled storage units in all different sizes.
With easy access from North Avenue and a short trip from I-355, Route 59 or Route 38, it's a great storage location for customers throughout northwest DuPage County.
A 5x10 storage unit is perfect for storing a few sets of golf clubs for trips to St. Andrews Golf and Country Club, or all the equipment needed for days spent on the trails at nearby Lincoln Marsh.
A 10x15 storage unit can easily hold bikes in the winter and sleds in the summer, plus tools from the garage and boxes of old clothes.
Families near Wheaton North High School who need to pack up the house before a major remodel can use a 10x30 storage unit to keep everything in one place, including large furniture and appliances, start to finish.
This Carol Stream location is open 7 days a week.
Voted as one of the Top 100 places to live in the United States, Carol Stream is truly a "great place to live and work," as the town motto states. Public Storage wants to make sure it's also a great place to find affordable storage options too.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 407)
excellent treatment and excellent service thank you Mr. John
John at Carol Stream Public Storage was fantastic he assisted me in understanding the contract, rules, insurance, and setting up the on line Public Storage app etc. He even proceeded to help us to the unit area. He is an excellent employee. I would highly recommend your services.
Jammie gracias por tu servicio muy bueno gracias
Jammie was very helpful, explained things thoroughly, very pleasant, cordial, if u offered, I would give 10 stars ty
Outstanding service
Great customer service! In and out with my storage unit!
very easy to rent out a unit and the employee was very friendly and understanding at this location. Jammie always answers any questions and greets us with a smile. :)
really good storage. and Jammie is the best. really helpful and friendly. great experience! thank you! )
I’m so happy with the manager Jammie she always so wonderful to customers and always helps out
Horrible location. Fire the short girl. Won't come back.
John was helping us out today and was super helpful. He made the process super easy and informational.
I'm back. John and Jammie are doing a great job.
John has amazing customer service, he explained to of all the unit sizes in a professional way. I am a new customer and the way how he handled of explanation everything was outstanding. 10 out of 10. Thank you for the amazing customer service John. I will tell my friends and family to come use this location
John was very helpful and knowledgeable. he walked me through every step of the process.
John did a great job
John and Jammie were awsome they helped me get into a nice storage Unit. 10 stars
John was so helpful!! He’s very attentive to what’s important to the customer and understood exactly what I needed. Thanks John!
Easy access, great price compared to other storage facilities in the surrounding area.
I was a customer when I moved here about 4-5 years ago, and am back, as I now have a relocation out of Chicago, but need storage. After doing a quick online search, and a basic reservation, I received a very pleasant follow up voicemail from Jamie regarding my upcoming move. Since I was in the area I stopped in just as Jamie was arriving. We’ll I can’t begin to tell you what a WONDERFUL experience it turned out to be, as we toured the facility, saw my unit, and she answered every one of my questions, and then some. I was SOOOO impressed with her service, professionalism and personality that I went home and grabbed the needed materials and came back to complete the check in. Jamie was nothing short of OUTSTANDING in every respect, even juggling multiple customers with success. I just observed a FIRST CLASS , customer oriented and personable representative who demonstrated how customers are to be treated. Kudos to her and thanks for the wonderful treatment. I look forward to doing more business with you and hope that you are recognized and rewarded accordingly. Keep up the great work ! Rick Mundt
Daniel was great and he is an asset to your company.
It has been a pleasure to do bussi ess with Jammie. She is very energetic and very pleasant. Thank you for the good service.
Fast and efficient, Daniel breezed me through rental process.
I have been a long time rent over 15 years. They increased my rent once in a while. I use auto pay and did not pay attention. In May my rent was 238. When I did my tax last week I found out that they had increased my rent by 35% to 318. I called they said that they would adjust to $258 but would not retroactively make adjustment. The message is: the rent should be $258 but we scam you if you do not pay attention particularly long time customer and autopay
Excellent customer service,
DEE is the greatest!! SHE'S SUPER COOL AND EXTREMELY HELPFUL! She made my experience more than worthy. If you guys are in need of a good quality storage at a decent rate look no further. Thanks again Dee😘💕
Jammie is patient observant and helpful
Megan was very detailed in her explaining of the rates and very professional. Pleasant experience go see Megan if you need a unit or anything else regarding a storage unit.
Great service!! The workers definitely there went beyond themselves helping us in the process of moving in!!
Megan is the best
Exenlent attentive Jaime
Great Customer service and very helpful. Jaimme was awesome!
👍👍
I use this location because it’s close to home and it’s a fair price. Danny was super helpful in not only helping me with my issues but he was professional and very knowledgeable on the job. I will definitely be using this location in the future and recommending it to all of my clients and friends.
This location has a very bad staff.
John was excellent! He was patient and worked with me to find the best rental unit to meet my needs.
I had a problem with my storage & John was very helpful & patient. He made every effort to work things out for me. There are not enough employees like John.
John was amazing . I will definitely be going back here. He was knowledgeable and caring. I was having a bit of a hard time deciding on a unit size and he was very informative and helped me make the right choice. If you have the opportunity to have him assist you take it. He was so patient and understanding . Thank you John and public storage for making my experience So amazing .
This is now my second bad experience with Public storage! John made some very inappropriate comments to my wife and asked for her phone number before we even had set up a unit! She was very bothered and upset. We will never try public storage again. And I will be reporting this!
Jammie is very Professional and Promt And very hard worker
Such an exceptional storage! The location is great. My move-in was done over the phone and smoothly switched to the Public app with everything right at my fingertips. Most importantly, my move-out date was also handled with ease, special thanks to Jenning, who assisted me step-by-step! The management was professional.
Absolutely amazing experience! John was beyond pleasant and made the process smooth and easy. Definitely an expert at his business. I would highly recommend anyone come see him when looking for a storage place to have all your needs and concerns addressed. John truly listened to what my needs were and was prepared to provide the best service ever!!! Thank you John
I’ve had storage units else where, but this one is top knotch! John was able to layout the options I had and gave me a tour of the different sizes available. Pointed me out in the right direction for moving materials and made this process as simple and straightforward as possible. Thank you John for your hard work and helping me find my storage needs!
John was very honest and helpful and very respectful I highly recommend this location
John was super helpful and kind and the facilities were clean and prices great!
Good customer service with Jammie
John was really nice person, good costumer service skills, he helped me with all the questions I had
John was great checking us in and swapping spots because my vehicle barely fit around the corner in the only isle that my truck wouldn't fit in the whole facility. Now I am in a spot that I can back right up to with plenty of space to turn around.
They Agent was so kind and got it all done quickly. Was very informative. Big thanks to Her
Jammie was very kind and helped me get a unit
John came in and saved the day after my original unit was out. Saved an extra $30 for a similar space✊🏻
Amazing service helped me when no one was available. Totally polite and patient!
Super smooth experience here. John was super informative about what kind of space would fit my needs and made it easy to reserve. Spot was clean and secure.
Very clean and accessible
Absolutely the worst storage place you can choose. - Got a 5 x 10 for $130 when I first moved in, within the year it jumped to $171 (not a big deal I’ll just find a place cheaper) - Actively trying to leave and scheduled a move out on the app because the prices are high and the employees I talked to didn’t confirm the move out because a lock was on the unit. I was told they would take it off for me and everything is good to go. I then get a call ~15 days later saying I owe $202 for a storage unit that I don’t use. I swear to god the lady I spoke to on the phone said I have to pay because the employee didn’t do their job. Now I’m gonna have to dispute and deal with this for some time. NEVER AGAIN. RUN LIKE THE WIND
liz is great
Thanks Liz!
Thank you Liz for all of your help and being so kind!
Very good servise
Storage units are clean. Jammie and Dhruv are easy to work with and they are very helpful and pleasant to talk to.
Great experience renting a storage unit at this place, Jamie at the front desk is simply superb, making the renting process very smooth!
Jammie gave a 5 star service, would recommend to friends and family
Jamiee at the carol stream location is very professional and great customer service beautiful young lady she very nice and helpful and she took her time explaining things to me and she's the reason i chosen this location.
Great service and location have had multiple units here over the years never had a problem secured location have no worries
Drew was very nice and explained everything to me. I would recommend this place to anybody.
Had great experienice here.
Jammie was very helpful.
I highly recommend this Public Storage because the service is excellent, location is convenient, the premises are clean and secure. I was so pleased and happy with my experience. Jammie the manager of this location is absolutely the best! She is helpful, kind, and informative.
The website was very easy to navigate allowing me to purchase my unit without going into the office. My access code was sent to me and when I arrived the lock and keys were waiting inside so that was contactless as well. The app had nice features that allowed me to pay online and access the property without entering in my access code which was nice while making multiple trips to the unit. Upon vacating, Jammie (sp?) was super nice and helpful! She answered all my questions and was able to provide me a print out that I requested so that was really nice. I would definitely recommend to others and will use their services in the future.
Julia was every helpful
Had a very pleasant encounter with Julia today. Very cheerful and had a bright attitude. Property was clean and so was the bathroom! Very pleased!
Was advertises to me that I would get 1 month free and confirmed that when I signed on. Was Still Charger for second month and when I called they said nothing could be done. Don’t trust their advertised specials.
Whenever I have come in, the ladies running the desk/office area, are just fantastic! They're short-handed as most places are, but the staff is friendly and accomodating. Julia, especially, has a pleasant attitude and was very helpful upon my visit today!
This nice good place they have good deals and the people very friendly like
Meet with Jammie at another location she was very nice and answered my question and asked about the service here I don't have any problem so far
After my poor review, I received phone calls from Justin, the Dist Mgr. He assured me that he will be looking into the problems that I had previously mentioned and make improvements. I wish to thank him for taking my complaints seriously and hope they will be fixed.
Great experience renting unit. Chris provided excellent customer service; he is experienced & knowledgeable. This helped to clarify my needs & get the best deal. Unit & site are convenient. Easy to access the site via app (which has tons of useful features). Good electronic security system that includes cameras. All in all, highly recommend this business. 👍
I stored my car for the winter at this location and almost didnt have a space until Liz contacted me, i was able to work something out. Im so glad i did it was very professional and quick. I enjoyed my stay thanks Liz!!
Great
Liz was awesome.
In and out with a locker in 6 minutes. Very nice lady and awsome service
Great overall experience. Very professional and very nice.
Liz is awesome
Laura was sweet and professional
I really liked the customer service and the storage prices are good.
This review isn't about the friendly staff its about their apparent corporate policy to increase your rate. Within only six months of being there they increased the rate of our unit by over 24%. Just when you think your settled in they force you to either pay up or leave. I chose to leave and will never give Public Storage my business again. Watch out future renters.
Jammie and Liz have allways helped me very much always making things easy for me
Wow! AMAZING STAFF! Liz truly goes above and beyond for her customers. I had a very difficult issue, and she really went out of her way to assist me. Convenient location and easy access to units.
Managers here are extremely friendly
Jammie was very helpful I recommend her
Thanks Ebonee for being so patient, friendly and for answering my questions even though i had like thousands of questions to ask😁 Excellent customer service ⭐️
Ebonee was very sweet and gave me the best customer service ever! I recommend this place because they really show they care about their customers!!!!
Ebonee was very helpful and, friendly. I've stopped in a couple times so far to take care of various paperwork, in and out pretty quickly. At this point, no problems and, would definitely recommend. Thanks!
Mary was good customer service
It is perfect
Everything always goes smoothly when I come to get things from my unit. Just make sure you know the hours. Come during hours and punch in the code, then drive straight to your unit. Worked very well and very close to where I live.
Have been at this Public Storage location for 7 years now. Lately since the 2 locations were combined to 1 office no one is ever in the office. The back key pad has been out several times for months at a time. Redid the front keypad but, there is not one on the inside. So you have to go out of the walk out gate, which locks behind you, to punch in the code to get out. No lighting in the unit itself have to use a flashlight. My rent goes up almost every 6 months, and things are super slow to get fixed. Had enough and moved to the Lockup.
Super helpful and knowledgeable! Gave a great rate and a super fun golf cart ride to the unit!
Laura and Chris are awesome! Excellent customer service. Definitely will store here in the future.
Always good service at this location laura is great !
Laura is awesome!!
Laura was extremely knowledgeable and personable! She didn’t sound like a robot trying to sell me more than I needed. Answered all my questions and was very helpful in helping me with my storage needs! This facility is clean and well managed. Thank you for everything Laura!
Finally got carts available.
Very helpful. Very very very patient. And very nice. Laura explained everything jn detail.
Laura was very very helpful. Good A personality very friendly. I would like to do business with her again
Rented a 10x10 unit yesterday. Chelsea helped me get all set up and it was simple and painless. I did the express check in thing and it was so quick.
Mary was very helpful, and explained everything. Was very nice and personable
Laura was very helpful! She answered all my question and did a great job making sure I have all the information I need!
Jorge and Laura are just fantastic! I had done my reservation online. They were ready for me when I walked in the door. Jorge showed me the unit, it wasn’t exactly what I wanted/needed so we looked for another option which happened to be RIGHT BEHIND US! And it’s perfect! I’ve stored with them before and had a wonderful experience then too. I highly recommend this location. They’ll take care of you AND they check your lock for you before placing it on your unit to make sure it’s secure. I’m glad I decided to use this location again. Nothing but a great experience and I know my things will be secure! :)
Mary was a super big help!
Not a place I would ever recommend. Never used a self storage facility before. Found this one and I had stuff here for about two months. Problems from the get go. Every single overhead door has no seal on the bottom to prevent moisture. The staff couldn’t care less. Mary, the biggest slug on earth couldn’t get off her chair to look at the missing seal. Lied to me saying she put in a maintenance request. 6 days later still no seal. Now I am told an outside service will install the seal and they will call me the day before the service appointment. Really? Every door in the place needs a seal and you are calling a company to come out and do only one? Whatever. Another week and no seal. I go in to see the manager. Another truly impressive employee. Find out a Mary never put in maintenance request. Surprised? Nope. The manager will put in the order now as a rush. Week later I get a voicemail the service will be there tomorrow or the next day. Nope. (See a pattern?) Another week later I get a call on Sunday morning 8:00am the service will be there in five minutes. I need to be there or I will have to pay for the next service call? Say WHAT? Needless to say I moved out of a 10*30 foot space two weeks later. More fun. I have a large moving truck. Need to have Mary move her golf cart and a parked employee vehicle so that I can get the moving truck near my unit. Mary acts like this is the biggest intrusion in her day. Over 10 minutes for her to move a cart that is parked ten feet from her desk. (No there were no other customers in the office.) While I am loading the truck I am told by the manager I need to move the truck for customers to get by. Really? I am a customer. There are no other customers in the facility. And my truck is parked with plenty of room for anyone to get by. The real problem was Mary had parked her cart on the end of the aisle blocking the other entrance. 7 weeks my belongings were here. I had bug sprayed the unit. Put tarps on the floor. Used bags on all upholstered furniture. Purchased two large damp rid containers. And placed two opened bags of charcoal in the unit (to absorb smells). And guess what....ROACHES.... ROACHES and more ROACHES.
I had a super great experience last Saturday when I opened my storage unit up both the ladies we’re very energetic and super awesome they made everything so easy for me I really appreciated that thanks a lot and I will be recommending your location to every one I know.
Great and friendly service!!
Laura is great
Laura and Chris were extremely helpful in assisting me with changing to another storage unit. Highly reccomend PS !!!!!!
Nice and convenient location.
Great facility and security 👍
Super quick and easy to rent a unit. Sam was very helpful.
Laura and Mary are awesome, always very informative and helpful.
mary was so friendly and accommodating on all my needs and concerns. 5 star for her customer service.
Laura was very helpful. Very good customer service. A+
Constant questions constant follow through by mary
Mary was extremely helpful and very knowledgeable. We were in and had a storage space in less than 15minutes. You can't go wrong here!!!
Had a wonderful experience, Mary the associate who assisted my wife and I was very personable and professional. I would definitely recommend her services.
Laura was great! Fast and easy service!
Nothing but unbelievable and very helpful staff at this location
Laura was super helpful.
Laura is the best!!! She is very friendly and can answer all your questions about storage.
Laura is a great help in getting me just what I needed.
Just took a tour with Mary and rented a unit for my first time. Excellent customer service and very easy process.
Very informative and helpful. Thank you Josh
Mary was so helpful! Josh found us the boxes we need for the TV and pictures!
Sam was fantastic! She was thorough, thoughtful, and professional. She provided all I needed to get my storage unit rental. Awesome experience.
Amazing people. Thank you Laura and Josh for your patience and not melting. Lol...
Laura provides great customer service!
Very quick and easy check in. Mary was great!
Good service!
Larah and Sam could not have been more helpful, patient and courteous during the initial info meeting and then in the rental meeting. They thoroughly review the rental agreement and answered all questions and concerns. A "pain-free" experience ALL around!
I went to this location and met with Laura who helped me figure out what I needed and was very friendly! The location is great and easy to access and the units are clean and spacious!
This place is so great the staff is great such friendly people very helpful
Great service
Great Customer Service... Fast and efficient!!!! Very friendly!!!!
Outstanding Service. I am very happy with them . Highly Recommended
Josh and Janine are lovely and personable people to deal.
Laura and Janine were excellent at helping me set my reservation up. I mixed up the online part and they fixed everything while maintaining a very friendly and professional attitude. They made my day and experience better!!
amazing customer service Josh and Mary were very friendly and helpful
Laura is great !!!
Employees are always friendly and helpful. I was helped by Mary and Josh.
Jonathan was awesome and helped me out when I needed it the most. He’s the real MVP y’all!
Great service.
Laura was amazing at helping me set up a unit. She was friendly and knowledgeable and Was able to answer all of my questions. I definelty recommend this public storage for any of your storage needs. :)
Laura was very helpful. Finding the office was a challenge.
Frustrated by the office being around the corner from the google maps location (suggested edit). Great customer service totally made up for it. Jonathan was very knowledgeable, friendly, and helpful.
Friendly staff and great customer service. Made the move-in process a breeze.
Laura and Jonathan were awesome with helping me secure a storage unit!
Laura & Jonathan was very helpful and nice
Laura at Public Storage is always a tremendous help
Great customer service very nice people. Would definitely recommend a friend thanks Scott and Laura.
Laura is a great worker, always helpful!
Laura was amazing help to me. I would highly recommend this Public Storage due to Laura's above-and-beyond customer service and attention to detail. She was able to assist me during a very trying time, and for that I am very grateful.
Laura and Jonathan were a great help today!!!
Laura and Cole were great!
Laura made my move in easy today! Great customer service.
Laura was awsome..very pleasant and helpful for my first locker..great location and access
Laura is always a big help! She is Very knowledgeable. The whole team at public storage has great customer service and is always willing to go above and beyond for their customers. If I could give more stars I would. Thank you to laura and all other members of the team!
Located close to my home. Storage locker wasn't cleaned like promised and the light fell apart when I went to use it. For what I paid, it was a little disappointing.
Anya and sam both were very heilpful in setting up my sterage space they both get high marks.
Awesome experience Janine
Danielle was so helpful and such a delight. I learned so much from her regarding some info on storing my things. Keep up the awesome job Danielle !
Doors take too long to open
Poorly ran rates goes up without sending any emails or notices. Never answers the phone. Ridiculous a $10 increase after 4 months of renting a storage will never use them again!
Danielle is very helpful and patient. Thank you so much!!
If these girls are running for office that have my vote Laura and Anya
Laura and Brittany were very friendly and helpful in getting us a storage space. Would recommend again.
Lost everything. Looks like the building flooded. When I went to the office to report it and file an insurance claim but found multiple clients in the office doing the same. I know this is a risk but a courtesy call would have been nice. Maybe I could have saved alot more.
Very nice people great prices
This place lies and steals . They also removed the bad reviews 2nd time i had to post this today. Chris Hubert The manager does not take responsibility for his employees.
Shea was awesome! Took the time to show each unit to make sure I was making the best decision!
Shea was awesome to work with, very accommodating, porvided excellent customer service!
Great Space and the property manager was very patient and nice. Handled all questions and concerns very well!
Shea was very helpful; moving in was so easy!
Shea was wonderful, she took the time and really help me find the best size storage unit. I would recomend this location to everybody
Shea was very helpful
Shea was very helpful, she was able to help my grandfather out.
Shea is absolutely wonderful!!! 💕
Brittnay was very kind and helpful
Good prices and very friendly staff. Brittany in particular was very helpful in answering the questions i had.
I normally don't write reviews, but Chelsa was beyond excellent when renting a storage unit today. Her customer service skills were beyond my expectations. She was very friendly. There were a couple of other workers there who were all also extremely friendly. I definitely recommend this location!
He was helpfull and explain everything
Shea was awesome! Friendly, pleasant, helpful, efficient! Thank you!
My grandparents have been storing at this unit for over a year, but today was my first time at this public storage. Eric was extremely helpful with everything from start to finish when I needed help closing the unit. The place was spotless, too. Him and Jake were so nice, I may have to stop in to say hi the next time I'm in town :) they certainly know their stuff. 10/10 would store my things with them
Wonderful property, Really appreciate the managers like Eric and Sherry!
Lauree is very helpful! Came in for boxes and she saved me a bunch of money
I had a great experience, Sherry was very helpful!
Sherry was unbelievable in helping me with my storage needs. Really went above and beyond.
I had such an amazing experience! Moving my stuff from out of state into this storage facility made me very nervous as it was my first time doing so. Thankfully Lauree was there to guide me each step of the way and was very knowledgeable about their storage units and the facility. She helped us tremendously and I am so grateful! Definitely eased our worries and was just overall a great person to be around. Thank you so much!
Everyone in here is great, specially Lauree! Been here for a couple of months and im happy.
Sherry and Drew are two of the most helpful people I know in the storage business. I have many units with them and could not be happier with their support and help.The property is always clean and well maintained and the service is excellent.
Sherry has given me excellent service this year as I moved from a smaller storage space to a larger one just across the hall. She is always cheerful and helpful. I'm always glad to see she is working in the office when I stop in!
Sherry is very kind and helpful
Lauree was so helpful, friendly and easy to work with. The facility was very clean and secure. I recommend them to anybody in need of a storage unit.
Love this location, with great service and friendly customer service, for instance Lauree. She was extremely helpful and took great care of me. How could you go wrong.
Great experience! Showed up without reservation for auto storage. They were accommodating and helped find the right spot for me. Facility was clean and easy to get in and out.
Had a great experience when visiting this location. Lauree the manager was awesome and helpful. The facility and the office was clean and organized. I felt like I made the right decision by choosing this facility to store my property. Thank you Lauree.
Had a issue with my unit door Drew was very helpful and got it fixed for me in no time thanks Drew
Drew is always helpful and available for any questions I have
Laurie was great to work it. Very sympathetic to our situation. Always greeted us warmly like we were long time friends. The storage areas were very clean and I would recommend this place highly.
I only needed the space for a short period while moving and was in and out a lot. Lauree and Chelsea were extremely helpful during this stressful time. Thanks for everything you did to help particularly with the special needs during moving day.
Great location, affordable prices
Alright
Sherry is very pleasant to work with and very helpful. The facility is well kept and safe. It easy to access.
Laurie the manager was great. Let me know all of my options before renting. Very helpful. Would definitely rent here again.
Very nice staff and now very good prices. Would rather not need a storage unit, but bc I do, this is a good place to go!
Excellent facility. Very easy to work with.
Great service. Lauree is very helpful
We have had a great experience with this facility. Storage units are clean and property is well maintained. Lauree the property manager is great to work with.
Good place to store your stuff, good security
Sherry was very helpful and knew her job well
Lauree and Chelsea were very helpful in discussing my storage needs and assisting me in getting the right storage space!
Sherry was very helpful and answered all my questions
Friendly employees, hassle free getting a storage unit arranged on short notice.
I highly recommend this storage facility to anyone who values convenience and great customer service. Lauree, the onsite manager is fantastic! She is always friendly, courteous and professional. In addition to making the payment process quick and easy, she greets you by name and is always happy to address any questions or concerns. The grounds are kept clean and free of debris, and are easy to navigate through. (I drive a full size pickup) Having dealt with several different storage facilities over the years, I can definitely say, this one is hands down the best!
Sherri was great and kept us updated on the price of a smaller unit we wanted.
Chelsea is very helpful and answered all my questions. Great customer service!!
Lauree was phenomenal. She was very accommodating to all of our needs and is wonderful to work with. Thank you!
Perfect for our needs
I had a wonderful experience at this location. The entire process was fast, convenient, and the person who helped me was extremely kind and thorough. I believe her name was chelsea. Overall wonderful service!
Renting a unit here was easy from start to finish. Lauree was so kind and helpful and actually made the whole experience fun! I only had my things here for a brief time but had an excellent experience!
Awesome! Lauree is the bomb!
Wonderful service and a great place to store your stuff for the summer!
The staff is friendly & knowledgeable, the facility is clean & well maintained. I actually enjoyed the registration process because of the staff. Highly recommended.
Lauree was very sweet and really helpful!
Excellent customer service with Chelsea and Sherry was a great help as I was relocating from a different state and this was my first experience using storage. Sherry was very knowledgeable and made it an easy transition for my storage needs. I would highly recommend this location to anyone in need of storage.
I'm very impressed. I arrived at 5:47 when it's really time to go home and Chelsea went the extra mile and help me get checked and even though it meant she stayed like. It's hard to find people like that anymore. But you'll find one if you come here.
Lauree and Chelsea are the best! Prices are great, they helped me find the perfect storage unit and your new through the paperwork really quickly. They are a hoot! #pun #OwlLife
The manager Sherry is great. She gives excellent customer service, she's helpful, friendly and very knowledgeable. The facility is clean and easy to get to. Thanks Sherry! Sue N.
I will definitely would recommend this storage unit to anyone. I love it here. First, when we were getting closer to our due date we would always get a call to make a payment. That always made sure to keep up you aware of your Payments and when you will get a late fee and so on and so forth. Second, the unit was a great size for a perfect price that worked for us. Lastly, I just wanted to say that Lauree is awesome! She is super helpful and makes it a point to get to know her customers! I would definitely rent here again if I ever need a storage unit.
Lauree was very helpful and explained all policies. Reasonable prices and very friendly service. Highly recommend!!
I have been with this PS location for 4 years now and from the beginning the staff has been great! Lauree has always gone above and beyond to make a very difficult time in my life as painless as possible when coming here to organize my unit and moving into a bigger unit. She always greets me with a smile on her face and no matter what is going on in my life she manages to get me to leave with a smile on my face!!! Thank you Lauree 😊
Sherry at public storage is awesome!! She was so quick and helpful, got us right into a unit today even sold us some boxes!!
Chelsea was extremely helpful and friendly! She made sure I knew what I was renting and helped make the paperwork was easily understood and went quickly! Thanks Chelsea!!!!
Lauree was fantastic! Never going any where else again!
Laurie is greet this is the second time we have rented storage with her....im sure it won't be the last great rates, great service. Always pleasant.
I had Sherry help me all the things today. She is a wonderful person and helped me understand the whole process very nicely. Thankyou so much for your help Sherry.
Lauree is all about customer service. She knows everything about the company and her property. I've seen some not so nice people come through and Lauree maintains her professionalism. She knows her business and she knows her customers. I think she should get a raise, an extra week of vacation and a company car. She is a rare find so I hope Public Storage recognizes that.
Great experience renting a unit! Very knowledgeable and answered my questions. Thank you Lauree for all your help!
My experience here was efficient and thorough. Lauree was of great assistance to me during my visit.
Thank you Sherry for yor awesome Attention! And so quality service!
Sherry was awesome attitude was great best service ever
Wonderful Experience! The on-site manager Lauree, was very professional, efficient and friendly. I had two storage units, locks and keys withing 1/2 hour of arriving. We are moving out of state and needed clean, indoor & outdoor storage to hold our excess belongings though our transition and moved some things in the very same day.
Lauree is amazing and helpful in every way! She really sets the bar high, and we were so grateful for all her help!
Sherry is so helpful and friendly!!!! Thanks Sherry!!! 👍🏼😀
Great service lauree
Lauree was very professional and a great seller. She gave me lots of options and help me choose the right one . I will definitely recommend this location to my family and friends because of her.
This place was spacious and very clean. The customer service was on target. Lauree was professional, helpful and friendly.
I reserved a unit online and received a call 10 minutes later to answer any questions I had. Prompt, professional service. When I went in to see the unit and complete the paperwork, Sherry was great. She called me that morning to confirm my appointment and the process was seamless. Very clean and well run facility. You will not be disappointed by renting a unit here! Top notch!
Clean,neat, and organized. Lauren was awesome with customer service and helping us find the right unit and price for us. If you need a storage locker this place is fast and orderly and an amazing deal.
Sherry was very helpful and Compassionate. .... Good people to do business with
Affordable and conveniently located. Lauree was very friendly and helpful.
Great experience, very easy to work with and I highly recommend this facility!!
VERY GOOD SERVICE FROM SHERRY...WILL VISIT AGAIN
Lauree was very friendly and helpful I highly recommend
Great facility and prices, plus excellent service from Sherry. Recommend.
She was so awesome! I was in and out with all smiles. Loved the experience!
Great service... moved very smoothly and Sherry, was wonderful. Thank you.
Great service! Warm and inviting personnel (Lauree). Offered quality assistance and guidance with the most appropriate storage unit as well as additional items to help with our move.
The storage facility was great! Great space, lots of room. Clean. No problems with weather elements getting inside. Friendly staff! Easy access.
Opened a unit with Lauree, she made it so simple and easy. Very professional, I highly recommend this storage facility. Ask for Lauree!
Excellent service, great storage options!
Sherry was super helpful despite me taking over with 3 trucks in a day. Smooth process in and out. Thanks so much for making my move that much easier!
Sherry was great. Very helpful and patience. Lovely to be her client. Thanks.
Lauree is amazing!! I am so grateful that in my time of need she was able to help me! Fantastic service. It was quick and easy!! Best public storage service I have used so far!!
Lauree helped us allot the place very clean
I recently rented a unit here. The facility is clean and pleasant. I was moving from across country and coordinating a moving company drop off. The staff was amazing helpful and patient through all of it, even the rescheduling due to moving truck breakdown. I strongly recommend this Public Storage.
The managers super friendly and very helpful and knowledgeable
Sherry is an amazing person always kind and pleasant love when she is working
I worked with Sherry! She was wonderful.
good service
Sherry is the Best! Extremely knowledgeable and very helpful!
This public storage location always employs the best and most helpful employees ever. I've had to use the a couple times within the past five years and the service is always exceptional. My most recent move was a bit complicated and I had to move units a few times (due to my own mess, ha!) and Lauree was so helpful and accommodating each time I came to her with changes. A+ services. Would highly recommend.
Sherry was very helpful. I will always come back
Laurie was very knowlegable,and helpful. We looked at 2 spaces and I was immediately able to make a decision and get signed in. Thank you Larie for making this step so painless.
I chose this facility because of proximity to the marital home which had sold and my brother had a good experience with Public Storage in the past. Lauree was a welcome bonus, with her caring personality and professionalism. She made the process easy and made certain that my needs were met.
One in close proximity with pretty decent rates and the associate Lauree was v helpful and explained everything from entry till exit. :)
Getting set up was a breeze and Lauree helped us with every question we had. The location was perfect. The property was always very clean. I will definitely recommend this location to friends and family in the area looking for a goo place to rent storage with GREAT! customer service from Lauree!
Lori was great. I left something outside of my storage unit and did not realize until I returned home. She took the time to look and find it. I truly appreciate the help.
Lauree !!! I have a good experience she's nice lady !!!
Great service, Lauree was excellent. Recommended highly
Sherry is very helpful and friendly and she gives prompt service !
Sherry was great at getting us set up. She showed us the unit, offered other options, and made sure we were able to access our unit and the facility with our access code before we left. Her knowledge of the storage business and property made us feel very secure in our decision. Thanks Sherry.
Laura answered all my questions
The manager Laurie was very helpful! She keeps me updated on everything and also their security for the storage unit is great! If you need a storage unit I defiantley recommend coming here. Their greatly priced and very helpful!
Moving home from college and needed a place to store my extra stuff until I can get my own place. Jan and Chelsea helped me find a unit that could fit all my junk. In and out quick and easy. Couldn't ask for more.
Lauree is really awesome! Very welcoming and customer service oriented. She took the time to explain my unit to me and the policies. I recommend her for the highest employee recognition award there is for 2015, such as Employee of the Year Award. Don't lose this fantastic worker!!!
Lauree is very helpful and friendly
The best storage facility in the area. Great customer service and appreciation. Lauree and the team at PS really know how to make you feel appreciated. Thank you as always.
Lauree did a wonderful job at answering all of my concerns and she got me the perfect unit for the furniture I'm storing. I highly recommend!!
Andrew was extremely helpful and the storage facility met my needs!
Lauree had answer all my questions. She has been helping me alot. Thank you so much. You rock. Everyone needs to come to her she knows what she is talking about. Thank you again
Hi, I was helped by a very polite, helpful and informative young woman named Lauree. She answered all of my questions and told me about things that I hadn't thought of.She was wonderful.
Lauree IS Customer Service. She is knowledgeable, courteous and goes out of her way to help in any way that she can.
Rudy helped me sign up and in to get a unit. It was quick and easy and he walked me through all of the paperwork. He made it easy and put up with me and my two kids!
I've been storing there for a month and the stellar customer service I received on day one persists. Lauree was a great help getting me set up with a unit and has been available to help after, as well. You just can't beat great customer service, and the south Main Place Public Storage has it.
Sherry was great...very informative and helpful. Feel this location will suit my storage needs
Conveniently located to the Glen Ellyn/Wheaton areas and easily 20% cheaper than any other facility I looked at. Lauree is a peach, makes check in much easier
August 29, 2015 would have been Extremely challenging during the process of vacating my storage unit—However, because of Lauree, the Public Storage manager, it was less painful & stressful—she was Amazing—Super Nice, Professional, Patient, Helpful—just overall Awesome in supporting me with this transition! I'm SO grateful for Lauree—Public Storage is very fortunate to have her on their team! THANKS, Lauree!!!!
Sherry was great and friendly. All the questions I had were answered. She showed me clean spaces for what I wanted and helped me get when I needed.
Sherry is awesome!
Lauree was sweet as pie! I went with my grandmother and she did a great job of explaining things to both her as well as myself. Very polite, organized, and thorough. Considering its location is a bit off road, I was concerned safety would be an issue; all of that subsided as soon as we entered. Lauree was awesome. Would recommend this facility anytime!!
Got a great deal during a July special. Loree was very friendly and helpful. Highly recommend.
Worst storage facility I have ever used. Mold through out facility. When I told management, I was told to call insurance company. Insurance company wanted me to prove their was water and provide receipts for all items. Mold was from temperature, which I thought was climate controlled. No I have to pay for removal of molded items without any compensation for even the disposal cost. Management could care less where the mold came from or removing it. If you look closely at the doors they have been recently painted to hide the mold.
Great service. Lauree is committed to her renters. Over all a great rental relationship.
Lauren was really, really, really great. Helped me all the way! A big thanks!!!!!
Lauree is fantastic and the whole process was inexpensive, quick and thorough.
Excellent service. Laura did a great job of orienting me to the property. Check in was efficient and effective.
Good service. Polite and friendly. Sherry was very helpful.
I needed a place fast and Lauree at Public Storage was very helpful. I even got a deal on a climate-controlled space! Lauree is super friendly and helpful. The storage facility is clean with wide hallways and doors. Lauree set up a time to make sure she was there when I first came in to set up my account. And since I travel all the time it's nice to have autopay and not worry about missing a payment.
Sherry provided great help with great attention to detail. Great customer service!
My experience was very pleasant on a horrible rainy day. Sherry was helpful and friendly.
Sherry had everything ready to go, showed me the clean space, and was painless getting all the paperwork completed. Very easy to access 7 days a week! THANKS!
Pat and answered all my questions. Great guy.
The rates at this location were very comparable to other storage companies in the area. The entire site was easily accessible and very clean. Lauree was great help and offered several suggestions to help meet our needs. The month to month rental without signing a long-term rental contract was also attractive and was one of the major reasons that we decided to rent at this facility.
Awesome services by Adriana, very nice to work with and have excellent knowledge of her skill work. Good job go Adriana!
Adriana was a huge help with my storage planning! Very courteous and knowledgeable.
Awesome, outstanding and lovely. The manager is such a nice guy and professional-you gotta love him 😊
The best storage place we've ever had the pleasure of doing business with. Pat was courteous, engaging and informative, not to mention funny, which made the four hour drive there a little better! Phenomenal customer service, which is something you just don't see that often anymore!
I've had a unit with public storage for many years. Lots of thanks to Pat! Helped my family when we were in a pinch, he made it go as smooth as possible for our move in. Many thanks pat!
Great service. Always happy. Always when Laura is around.
Sherry was always helpful and seems hard women who has a smile on her face!
pat was great.
I enjoy using this facility and dealing with Pat ,his customer service skills are most excellent. I know when I encounter Pat I'm going to have a great experience, could not say any bad things about the man, real good worker and he does a great job. I could not be any happier with my experience at public storage than I am. Thank you and have a great day
This Public Storage location was pretty cool. Quiana the Property Manager was awesome. She was very helpful & made me feel @ ease leaving my belongings there. I would definitely recommend this location to others!
Very helpful, friendly staff. Both Drew and Pat are extremely professional and friendly.
Quiana is a great manger ! She is friendly and knowledgeable and always meets you with a Big Smile. Keep up the good work .
I really enjoyed Pat's customer service that he provided very well. He made me feel welcome and he was very knowledgeable about the company! I will so glad to recommend Public Storage to my family and friends.
Awesome customer service. Pat is friendly, courteous and helpful.
My experience was outstanding, we were running late because of traffic, we had not officially opened the account, but Carol said she would wait past the closing time so, we could open the account and the movers could put the furniture in storage. Thanks again Carol
Pat is fantastic and very helpful! It was my first time renting and Pat made it very easy. Plus the space was also very clean.
Pat was vey helpful and gave a great atmosphere when i was renting. he gave me no problems.
Quiana was extremely helpful when the time came for me to move in. Not only was I completely satisfied with the space but she went above and beyond the call of duty.
Very accessible, clean and reasonably priced storage units. Quiana and her staff do a great job! Thanks for helping make our move a lot easier than we had expected!
Quiana is a great property manager. Quiana is friendly and knowledgeable. She guided us through the process and within 25 minutes we were moving things into the unit. Storage area very clean and easy to access by wide hallway. We are very pleased with this location.
Pat was absolutely great! Very accommodating, and made moving from another state a much less stressful task for me. I couldn't thank him enough. Would recommend to anybody!
Great service from property manager Quiana. All questions answered.
Enjoyable experience, very good customer service, come back again recommended, quiana
It was great Quiana was more than helpful! Thx again
Pat was extremely friendly and helpful. Got me set up with a nice big unit at a great price. The space is clean and Pat even had a lock on him, since I didn't. It was fast and easy to get set up. I highly recommend is location.
I was in town with some family and came into this location checking on my storage unit and talked to kelly and she was very kind and helpful
Kelly and Javon were awesome. I came in for a box and needed to know the exact size. Kelly was very informative and helpful in my decision. This was the second store I came too and actually walked out w what I needed. Thank you guys
Kelly has been extremely excellent. She convince me to leave my old storage at Uhaul and come to public storage. Thanks Kelly
Kelly was great......
Well for short term storage this is great place to rent and as well to see a great smile from Quiana manager. Making sure that things kept clean and the business is taking care of. I couldn't ask for more, try it for yourself....
Quiana was great!
Excellent service saved me so much Money.
I have to say, some of the best customer service I've seen and had in awhile. The young lady Quiana, was very polite and very understanding of what I was looking for in a storage place.
Pat was a wonderful help! He has great knowledge, answered all questions about the facility and it was a pleasure talking with him.
I called today and spoke with Kelly looking for information on different storage units. She was very friendly, knowledgeable, and I will definitely be using this location!!
Great service. Good price, even tho I'm pretty broke.
Nice People. Very Friendly! Good service.
Pat is awesome he is just the best!
Carol was very nice and related to us everything we needed to know about starting a first-time storage unit. She didn't let us leave until we were 100% satisfied and knowledgeable about what we just entered into. Very professional.
Great customer service from Rodney
Quick process..Rodney provided good customer service
Rondey, is a great person, and very respectful, and helpful. The facility was amazing, made me feel comfortable and safe, felt like I was at home. I recommend this facility because of the reinsurance I got when i left. So if your looking for somewhere to store your merchandise you should start here, and you won't need to look any further. Great place just take a look for yourself
Pat was awesome if I had to go though public storage this is the best one to go to.
Great! Maria was very nice and helpful
I use Public Storage every time I move from place to place. I have never had a bad experience, the price is more than reasonable - I would not choose another company. Carol, the manager at this location is awesome.
Pat was super helpful. He was knowledgeable on the phone and patient. He helped my daughter when she was storing things after college and was awesome.
This was my first experience with using any storage facility. I needed put some away things and had not really planned it well. However, I was able to find the nearest location with the cheapest rate by calling thier customer service. When I got to the location, the Property manager Racheal was ready for me. She was warm, friendly, patient and very attentive. I was having a rough day, and I was telling her about it the whole time. The great thing was Racheal kept listening and yet at the same time got me through my entire process effortlessly. Thank you Racheal!
Always clean and the staff was very helpful.
Pat was attentive, professional, and friendly.
We rented a unit recently and were VERY happy with it. It is easily accessible and was very clean upon us moving in. Also, Rachel was a tremendous help. She answered every question we had with a smile, and was just completely pleasant in every way to deal with. She was fantastic! I will most definitely recommend your facilities to my family and friends, and will return there again should the need arise. Thank you Rachel and Public Storage! - John Gitzinger & April Teune
Pat and Kelly were a joy to work with.They were very helpful, and made the whole experience one of ease. Public Storage should hire more employees like Pat and Kelley. :-)
Got a great deal on a nice unit and the customer service was A+
I was at public storage this morning and I was having issues with my lock. I went to the office and Kelly helped me out tremendously, she did all the proper things and helped to get my lock unstuck. Kelly has very good customer service.
Have used this location for storage on and off for a few years - Great service and helpful people - Laura was great; a real asset to the business, customers and the company
Have been using this location for just over a year now. Kelly,Laura,and others have always been friendly and extremely helpful both over the phone or in person! Thanks, Ed Robinson
This was my first experience working with Public Storage and everyone was so helpful. Kelly, one of the property managers at this location, bent over backwards when I called with a few concerns from out of state. This location was a bit off the beaten track for me, but I could not be happier with my decision!
Needing packing supplies I inquired about boxes & storage packs... Laura who was in the office, assisted me, she was very helpful and knowledgable of what I needed to fit my packing needs! I will recomend this location to who ever needs supplies or a rental unit! Thank u Laura, u made the process a little less stressful!
Pat made it a pleasure to rent a storage unit. He answered all my questions, quickly processed the paperwork and showed me the rental unit. There are other storage units closer to my location but I will rent again from Pat due to his outstanding service and personal touch!